Based on 2.895 opinions finded in 4 websites
Based on 2.895 opinions finded in 4 websites
Nº 567 in 963 in Milton Keynes
Nº 18 of 32 American in Milton Keynes
Opinions
The food was amazing, we ate in after ordering the food came quickly and was tasty I definitely will definitely be going back
Matthew Evans . 2024-11-05
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Superb cheeseburger! The buffalo blue cheese tots were great too. Bit on the pricey side, especially after just being in the states and seeing the prices there.
David Robinson . 2024-10-21
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Food was generally okay, the burgers were just a tad dry and I would say somewhat overpriced for what you get. However I did like that they had a few veggie and vegan burger options. We sat indoors (upstairs) which for some reason the stiflingly hot, I’m not sure if they turned up the heating and forgot about it! Staff were pleasant but the man that served us seemed a little inexperienced and unsure of things.
Mel Hurst . 2024-10-14
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Way too much sauce which just made it a sloppy mess.
T S . 2024-10-13
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Staff umm Nice guy! Needs to use deodorant ! Food not as good as I hoped. Burger was ok, picture show big eat, actual was a squashed double - Taste was OK but hot honey didn’t register. Not the best or biggest value for the money!!
Warren Wells . 2024-10-10
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Ordered a meal and paid for two sauces…they didn’t include any of them in the order. I haven’t eaten here for about a year and the burgers are much worse than they used to be. Rosemary fries still nice.
Lauren Chinyere . 2024-10-07
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Meat cannot be eaten! Do not order if you want to eat and be well.
Diana . 2024-09-28
MORE AT Just Eat
Good burgers, good service. Not so with the seating and ambience for the price they charge
M N Rajan . 2024-09-26
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Awful, food is hideous, salty, over priced and a rip off! Won’t be getting any of my money again. Fuming!
Steven . 2024-09-22
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Awful food. Burger looks like it’s been trampled on. Massively salty. Hideous portion size and massively over priced. First and last time. Terrible!
Steve Bird . 2024-09-22
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Great service and food is very tasty. Roxi was very helpful and friendly.
Cosmin Alupului . 2024-09-16
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THE BEST RESTAURANT EVER!! BETTER THAN FIVE GUYS
Michael Murillo . 2024-09-14
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Came into today with family. The food was good and most the staff were brilliant. The girl serving the food was really nice and caring. Great service from her. It was really upsetting to see how the “team leader” was speaking down to her. We could tell that it was a busy period, however this does not give someone the right to speak down to someone else. From the reaction of the staff, this behaviour from the team leader is normal. Everyone should be treated with respect. Do better!! Well done to the lady who remained professional, despite the actions of her colleague. Between 8-9pm 13.09.2024
Harry Potter . 2024-09-13
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To my surprise I enjoyed my stop here. Much better than a Burger King or McDonald's. At least here you feel like you've eaten something. Very good taste. Not that you'll be hungry again after an hour. The burgers are really filling! Fries also tasty. Very nice and crispy. Definitely come back! Service was from Amrithd, friendly and helpful.
Steven Cloet . 2024-09-13
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Pricey, but the food was very good and served fresh (no hint of defrosting)
Nathaniel Wright . 2024-09-10
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Customers service was excellent and friendly. Food was delicious
Daniel David . 2024-09-07
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First time ordering and we’re very impressed. Fast delivery, hot and delicious burgers! Will definitely order again.
Debbie . 2024-09-05
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Amritha was very welcoming and attentive to our young children. She was friendly and made sure we had a lovely family lunch out
Christina Riley . 2024-09-05
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Best Birthday Burger ! Albert was attentive and made the whole experience a joy. He is a proper credit to you. The burger and fries were epic and I will be back soon x
Anne Tipper . 2024-09-04
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Friendly staff, excellent customer service highly recommended place to visit
Ramesh Kodari . 2024-08-31
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My First time could not eat the hole burger every thing was amazing .
david jefferd . 2024-08-28
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Great tasting fresh food. Friendly staff. Good value for money. Highly recommended.
Glyn Davies . 2024-08-28
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Shriya was so welcoming and kind. She made our order with care and attention - the presentation and taste was the best we've had. Thank you Shriya for a wonderful customer experience ❤️
Alina . 2024-08-27
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We were served by Roxi who was very helpful Food was amazing as
Shoaa Khan . 2024-08-24
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Cold food. Managed not to put the fries in the bag. Do not use these people
HARVEY . 2024-08-24
MORE AT Just Eat
An extremely impressive experience. The burgers are immense and sides are delicious. The staff are polite and friendly. I wholeheartedly recommend Smash Burger and will be returning.
Christine Stott-Brookes . 2024-08-23
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Meal arrived very fast. The person who served us (luke) was very friendly and helpful.
robert johnstone . 2024-08-23
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Great experience and service was great. Thanks Ryan.
Jeremy Turner . 2024-08-22
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Great atmosphere Really friendly
G T . 2024-08-20
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Literally the best tater tots in the whole of the UK. The salad is amazing and the bacon is AMERICAN! So so yummy and as a fellow American missing my everyday bacon, they get it right every single time.
Ashley . 2024-08-20
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Fantastic food! Service from Luke was great. Very friendly and attentive.
Trudy Day . 2024-08-15
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The guy luke that served us it a super nice guy very polite and made sure we were happy
mixed Gamer . 2024-08-15
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Like was great and so was the food.
Owen Drywood . 2024-08-15
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Hands down one of the best burgers I’ve ever had. Top host Shyam👍🏼
JoshIsShawty . 2024-08-13
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I recently dined at Smashburger and had an outstanding experience. The food was delicious, with perfectly cooked burgers that were juicy and flavorful. The variety of burgers and sides made it easy to adjust my meal precisely to my liking. The highlight of my visit was the exceptional service provided by Luke. He was attentive, friendly, and went above and beyond to ensure our dining experience was perfect. Luke's attitude was spot-on, and his genuine enthusiasm made our meal even more enjoyable. I highly recommend Smashburger for both its fantastic food and top-notch service.
J C . 2024-08-07
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First time diner at Smash Burger WOW !!! Served by Luke incredible individual really made the experience 5 star . Food quality excellent clean establishment overall 5 star and Luke was 5 star . Sign outside very difficult to see from main carpark shame as it's not easy to know this super. Food establishment is here in Kingston Shopping Centre Milton Keynes 👍👍
Dermot Kelly . 2024-08-06
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Got the wrong order and when we tried to contact no one answered the phones.
Abbie . 2024-07-31
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4.5 stars! Very expensive for what it is, but the burgers are very tasty. The deffinatly need to look at the prices
Joseph de Ronde . 2024-07-30
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Luke, thanks for making our visit so good. This was by far the best service i have ever had, i do not say this lightly. From the moment i stepped at the till, to the moment we left, luke was helpful. It started with some primo recommendation's, those cheese burger loaded fries were absolutely game changing. Helping with napkins, sauces and even sparking conversation about where im from and where my closest smash burger is. Management, Luke needs some kind of reward, i hope this level of service is noticed and encouraged, because of luke, i intend to come back everytime im in MK.
Xdenar . 2024-07-28
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Nice burgers, really nice milkshakes & unusual aray of fries & friendly staff. Well worth a visit if your in the area.
Mark Barter . 2024-07-27
MORE AT Google
Great burgers, they also do gluten free buns and are very good with allergies. This has become a treat (a little too often to be honest). Luke's a nice guy, gives great service
Brad Pearce . 2024-07-24
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Great food as always and my son loved it
Nathan . 2024-07-22
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The food is really good but given I had takeaway I didn’t expect to have to pay the fine in price for the food. The lady that handed over my food was miserable as well
Craig Milligan . 2024-07-22
MORE AT Google
First time we have visited, so never experience the menu or what a smash burger was. Walked in and was served by Luke at the Kingston, Milton Keynes restaurant. He explained everything to us and I have to say what a great, enthusiastic person he was. A real credit to the business and so nice to see that great service, with a smile, can still be found! To top it all the Jalapeño Smashed burger was amazing, along with a delicious Strawberry milkshake. Will definitely return.
Martyn Pointer . 2024-07-21
MORE AT Google
Luke was really attentive and kind, thank you
Laura Richardson . 2024-07-21
MORE AT Google
Thank you Ash and team for you wonderful service. Will definitely be back!
Nina Holmes . 2024-07-18
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We went here today around 6pm, first problem was I tried to buy a bottle of coke and the guy tried to charge me 5.90 for a bottle so I asked him if this was correct and he said yes, so I hesitated, after 30 seconds he told me that it was charged for 2 drinks instead of one and he didn't even give me an apology for trying to over charge me. When we got the food the burger was salty and in the picture it looked like it had vegetables and a lot of other ingredients but all I got was patty and cheese inside. The last bite of the burger also had so much salt in it for some reason to the point where I had to spit it out. The fact that I paid 20 pounds for a burger like this was disappointing. When I came here for the first time the staffs were friendly and the burger was nice hence I decided to revisit but this time it made a awful impression to me. I think that these problems should be resolved soon or people won't be coming back anymore, especially that employee with horrible friendly attitude of serving. I hope I can revisit the shop in the future with improved service and quality and change this review.
Chris Na . 2024-07-17
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When we arrived at the restaurant, we were met by Luke - he served us immediately, got our meals exactly right and provided excellent customer service throughout the course of our meal. It was incredibly clear that Luke has a great deal of legitimate passion for what he does, and a genuine interest in providing the best service for his customers. What a lovely chap! On top of this, our meals were truly delightful. They were hot, tasty and filling. What more can you ask for!
Ben Stacey . 2024-07-16
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My server Paul was amazing he was very helpful kind and friendly and I would definitely come here again
Alfie Ewens . 2024-07-12
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Excellent ambiance with very tasty food
Chethan kumar B . 2024-07-11
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Excellent burger, one of the nicest I’ve had. The fries were still hot and crispy which is always a plus. I will definitely order from here again 😁
Jason . 2024-07-09
MORE AT Just Eat
Cheers Luke you legend. Good simple smash burger. All it needs to be.
Omar Abdullah . 2024-07-09
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First time I’ve had smash burger in a few months when we had it last was was fine but we had it delivered last night and this morning I’ve got aching in my shoulder, pain in my chest, pain in my stomach and I know this is to much information but this is my second time on the toilet dunno is it maybe food poisoning? Even my sister is staying away as she was ill last time she had it
Milly Squad . 2024-07-05
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Lovely and quite in smash today, tues 5pm. Very friendly staff, helpful and cheerful. Made the food very well, taste and presentation excellent 👌 not been in for a while so they had a few new items on the menu. I enjoyed loaded bacon cheeseburger fries while everyone else had burgers. Triple burger was a good size. Chicken looked amazing. Thanks.
roxien donnell . 2024-07-02
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This is the worst experience I have ever had on just eat! I ordered a chicken burger and received a beef burger and was told no compensation would be given as it’s the restaurants style to deliver. I think it is to be expected I am not happy to receive a completely different type of meat in my actual burger. Worst customer service I have experience
Hollie . 2024-07-02
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Highly overpriced food with a very basic atmosphere and tasteless burger Very salty and very greasy 🤢
Srinivas Waghmare . 2024-06-30
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it took one and a half hours to prepare my order and it wasn't delivered. so after one and a half hours I'm still hungry. not good
Lynda . 2024-06-28
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Paul from milton keynes very kind and helpful.
Linda Herrera . 2024-06-28
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Great burger and fries! Definitely visiting again. The Triple Triple is banging!
Peter Kiran-Jackson . 2024-06-23
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We were welcomed and served by Luke, who was refreshingly enthusiastic and proactice
Sean Morgan . 2024-06-21
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Best burger I've had for some time. Often go to five guys and had that on a pedal stool. Different strokes for different folks. Really impressed with the burger and the service. Will be back.
Geoffrey H . 2024-06-19
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Food was good and came out quick. Highly recommend!
Owen Scott . 2024-06-17
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Tasty food and served hot, enough blue cheese on the burger that I could actually taste it and very friendly staff
Jordan Markham . 2024-06-15
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Always late delivery with just eat.
josephine . 2024-06-14
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Save yourself the money! Really expensive and nothing special! Burgers over cooked and onion rings are just greasy!! And the chips are rubbish no flavour!! £27 for one meal with onion rings!!
Connor . 2024-06-14
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Pauz was extremely friendly and always smiling. Food was incredible!!
Kieran O’Keeffe . 2024-06-11
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Smash burgers never fails. Even delivery - the chips stay crispy thanks to the box they are delivered in. They’re so flavoursome, the burgers are gorgeous. Shakes? Delicious. Honestly 10/10 as always.
Andie Whapham . 2024-06-07
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Great host Luke with delicious food as always
Ambo . 2024-06-05
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Salihah was very kind and approachable She was laughing and joking with us
Aimee Brown . 2024-06-04
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Very good food The workers are very kind and quick to help
Jaden Majithia . 2024-06-04
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Awesome vegan burgers, excellent milk shakes, delicious chips and the right sized portions.
Alexander KeySmith . 2024-06-03
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Great service from Paul and amazing burger.
Joanna Elizabeth . 2024-06-02
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Really lovely manager called paul, food was nice and fresh and hot
Natasha Robinson . 2024-06-01
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Great food, excellent serivce. Best burgers I've ever eaten, period. Cant wait to come back!
Rob Nathan . 2024-06-01
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Nice food nice people…. We will be back!!! Thank you
Shari White . 2024-06-01
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Slow service, waited 40 minutes for our food, which was only delivered after we asked. Fries were cold. Brown lettuce in burger. Chicken burger tasted good. Drinks also poor, Sprite tasted of sparkling water, no Sprite flavour. Not good value for money. Tried to speak to staff but was told they were too busy. Two slow queues, one for customers and one for delivery drivers.
MrsC2024 . 2024-05-30
MORE AT TripAdvisor
Visited MK branch today after talking my 5 year old Son to Climb Quest. It was his suggestion to go to Smash burger, has never eaten anything potato related and LOVED the fries! Paul served us, what a credit to company, customer service exceptional! First visit but will definitely be back with the rest of the family!
kerrie-Ann Law . 2024-05-30
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Food tastes great. Wife loves the Tater tots
Shahid . 2024-05-28
MORE AT Just Eat
Meat was very fatty with chunks of gristle and to be honest it looked like the dog had been at it before it was delivered. Absolute rubbish today. Gone down hill dramatically!!
Alex . 2024-05-27
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Salihah was very reassuring and helpful when i was ordering. She was lenient about my order changes and had a smile on her face everytime someone ordered and when she came over to my table !!
aleks zglenicka . 2024-05-27
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The best burger I've ever had ! Incredible fresh food. The chips were crunchy but fluffy on the inside. And the burgers were perfectly cooked with the perfect amount of sauce ! Highly recommend!
Jacob Jones . 2024-05-27
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Kids absolutely love this place. Best burgers in MK by a country mile, and lovely guys serving. Also, the kids “cocktail” machine never fails to keep them entertained! 😉
Andrew Nicholson . 2024-05-26
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Roxana was on her training and did really well to make sure we had everything we needed to enjoy our meal
Adam Cook . 2024-05-25
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Very tasty but not the cheapest
Sean . 2024-05-21
MORE AT Just Eat
Great experience. I’m gluten free and when I ordered a gf burger I was told by Albert that something in one of the burgers I ordered contained gluten. That was great customer service and made me trust the food I was getting. Good job young lad and smash burgers 👊
Emanuele Tumminello . 2024-05-18
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Brilliant beefy burgers but perhaps too much beef for children (they were eating adult size!!) Very fast service to your table. Very tasty chips and pleasant atmosphere but perhaps a bit small upstairs. A little pricy but a good burger joint.
Claire M . 2024-05-18
MORE AT TripAdvisor
Food is always amazing, staff are lovely just such a shame they no longer accept cash! Not the only place but makes a big difference.
Jazz Brown . 2024-05-17
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Best burgers and love those rosemary chips! And the milk shake yum
paul dubery . 2024-05-15
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Friendly staff, burger was good, sweet potato fries were fresh and crispy just as I like.
Heroeightytwo “Kakarot” Matt T . 2024-05-15
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One of the items was wrong. The other one was undercooked and completely impossible to eat - we literally had to throw it away. And all of this after 1h of waiting!
Anabel . 2024-05-11
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Best burger I've had and food was hot which is rare for delivery, especially from the other side of milton keynes to myself, am very happy with this order as first time ordered from here
Crystal . 2024-05-10
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Seriously good! The burger was incredible, seasoned great. The biggest surprise were the chips. Excellent service too, will be back.
Rob Scotcher . 2024-05-06
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My son and I popped in this food establishment as not been here for a long time.The menu isnt that easy to navigate and we ordered loaded fries which suggested a burger came with his and bacon with mine.Theres no option for a hot drink so had to have coke.When our "meals arrived we were hugely disappointed as apart from being luke warm obviously not freshly cooked the bacon "bits"were cold and too much sauce smothered on..the "Burger"was just a few lumps of meat and too much mustard sauce too.For the standard of the food which was just a pile of lukewarm soggy chips each, the cost of nearly £20.00...was vastly overpriced.We will NOT be returning..disgusting.
Kay Burge . 2024-05-03
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We came several times already and we love the food, the fries 🍟 , the chicken strip 🐔 , and the blue cheese 🧀 burger are good 👍🏻 Also, we had the same staff (male teenage?) serving every time, he took in charge of the cashier, delivering food, and cleaning tables. The most impressive points for me are that he is really polite and welcoming, come and check if the food is good every single time, and he did good cleaning for the tables, that brings me come again and again.
Belle Bella (Irisabelle) . 2024-04-30
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Only delivered half the order. Disgusting.
Julie . 2024-04-27
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Food was really good, truffle fries were great and the energy was positive
Eshan Wells . 2024-04-25
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Prices on the menu don't include VAT? But some great food, will definitely be returning.
Sweary Princess . 2024-04-22
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Chips & beef burger were cold but tasted okay
Kelly . 2024-04-12
MORE AT Just Eat
Great time at Smash Burger today with the family. Burgers were amazing, great portions sizes and out of this world milkshakes! Great selection of different flavor sodas also!! Would highly recommend, good atmosphere and service. Lovely food and great value. Thank you guys
Matthew McGill . 2024-04-11
MORE AT Google
It's ok, the burgers are correct. Much better than McD or BK but they won't really blow your mind.
Meianoite . 2024-04-09
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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763 Opinions
Great time as always, service and food was awesome, Bex and the group always treats us well, thanks! Will definitely go again
1670 Opinions
I will start with the positives which were the staff, who were lovely eg friendly, helpful and knowledgeable. The interior design was nice and the place appeared to be clean and well maintained. The wine glasses were good quality. Unfortunately, what lets this place down is the food. The quality of the ingredients was clearly cheap and the general taste was just meh. I had a burger…which I would say was fairly unpleasant and my fellow diners had steak, and although they requested medium rare, it was more well done. Did we complain? No. Pointless as this is obviously the level of cooking ability they have, but we just won’t be back.
1498 Opinions
Absolutely excellent! I would recommend Treat Street to anybody. The food is spectacular and arrives quickly. They are simply the best milkshakes in the world. The staff are always friendly and helpful - I often go in with my friend and they remember our order because we go so often. The restaurant is hygienic and clean, it is very well decorated. The food and milkshakes are always to a high quality and enjoyed! Would recommend.
815 Opinions
25/09/2024 - Ate here due to being on a business trip. I was on my own, went to the desk to get a table. The guy on the desk was lovely and explained there wasn’t one available therefore could I go back in 10 to 15 minutes. If I’d like to get a drink at the bar and wait. I returned after 15 mins, there was a man ahead of me in the queue. He asked for a table, this time it was the Manager, a rather large guy, with a beard. Unfortunately I didn’t get his name. He proceeded to tell the man there weren’t any tables available. He asked us both to go and wait, yet again for me in the bar area. I explained I had already been asked to wait 10 to 15 mins and to come back. At this point I had waited 25 mins and explained this to him. He then became rather rude and said, “no you haven’t,” arguing with me, “and anyway there is this lady and these 4 people ahead of you before you can have a table.” Pointing at other people in the bar area. He smirked sarcastically as he said it. Then walked away!!! Extremely rude. The man ahead of me in the queue turned to me and said, “ he’s extremely rude isn’t he?”to which I replied, “ yes, you call that Customer Service?” If my meal hadn’t of been pre-paid by work, I definitely would’ve found somewhere else to eat. The Manager made me feel extremely uncomfortable especially being on my own. I had travelled by car for 4 hours was tired and hungry. The food wasn’t great I wouldn’t go there again. The Eton Mess I ordered, the fruit was still frozen - hence I couldn’t eat it. All in all my customer service experience wasn’t a pleasant one. I wish I had the Manger’s name to be more precise. Anyway you’ll know who he is. The date of my visit was 25/09/2024. Just to add the two girls who served me were very pleasant and gave great service. Both a credit to the restaurant as were very polite, friendly and attentive. A shame they had a poor role model in their Manager. I definitely wouldn’t return anytime soon!!! I await a reply.