Delivery
Pickup
Outdoor
The best restaurants in United Kingdom serving American food
6.196 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
174 Opinions in 1 websites
made the mistake of ordering a delivery, after an hour and a half it said driver was at the restaurant waiting, after 3 hours it still said driver was still waiting and delivery time had passed a hour and a half ago. it then tells me its delivered..... my stomach is telling me otherwise. Please avoid this KFC like the plague if you actually like to eat.
154 Opinions in 1 websites
Not ideal. The staff seem literally devoid of what a counter is or a till for that matter. When you wait at the counter there were 2 members of staff chatting but constantly facing away from the customer and desperate not to acknowledge. They will talk through the holes where they await they food but give zero attention to any customer waiting to be served. Noticed some delivery drivers were desperately trying nicely to get their attention as they'd prepared their orders but just slid them to the side without handing them over. All the while that poor customers food is going cold whilst they blatantly ignore customers and drivers at the counter. I've never been so gobsmacked.marsh Mills doesn't operate like this so that's why I'm so surprised and felt compelled to write this. Its zero customer service and seems to be young kids who've just started out in work who literally do not want to interact with the paying customer. Or interact with the delivery drivers who are trying to do a job for that matter
151 Opinions in 1 websites
Can i say this place needs closing down, the customer service is horrendous. I ordered a family feast through the KFC app for delivery, half the order was missing on delivery. When i phoned them to let them know the women was not interested at all and said it was the delivery drivers fault. I did say the drivers don't pack the boxes but she was not interested. I did ask for the head office number as her attitude was disgusting, she refused and put the phone down on me. When i called the driver back he said KFC always blame the drivers when they miss items. He offered to go back and he collected the missing items for free. KFC Penzance you need to take a long hard look at yourselves. Whoever has invested in this business this was a terrible investment.
144 Opinions in 1 websites
Ordered through Uber eats. Was told delivery 20 min, kept going back and back. Took 1.30 hours in the end. The order was wrong, we didn't get our gravys, they gave me a chicken burger, not a Zinger Tower burger and the drinks were wrong. The food was cold. So after waiting 1.30 hours and got less than we paid for. We were bitterly disappointed. Now trying to complain but they dont make it easy!
138 Opinions in 1 websites
I will at least give this restaurant credit for being consistent, consistent in being probably the worst McDonald's in the UK. From cold food, to incorrect orders, that's of course if they have items to begin with. Don't even bother trying to complain , you're met with a vacant look and an attitude that you've inconvenienced them. If I was to hazard a guess this disaster of a place is probably down to the care free attitude of the staff. unless your desperate AVOID AT ALL COST.
130 Opinions in 1 websites
Called into KFC in Hereford today. I last had one almost a year ago and thought the fillet burger was significantly smaller than it used to be. It looks like they've done it AGAIN. The paltry size of the chicken in my burger might as well have been a deep fried beer mat with KFC coating. 😡 £7.99 for the meal is a bloody rip off. Especially when you're still hungry and have to buy a supermarket sandwich to tide you over.
127 Opinions in 1 websites
Just need to warn people never to spend £39 on the party bucket 2 times now ordered with the belief of receiving fair amount of quality of chicken for the price! Only to be giving small portions of chicken that looks pitiful and a joke considering for the price Never again and I will force people not to bother because it’s disgraceful and a complete rip off. This was ordered as a family meal as a birthday treat and completely to the piss out off hard earnt money!!! Thanks KFC , your a joke