Delivery
Pickup
Outdoor
The best restaurants in United Kingdom serving American food
6.196 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
126 Opinions in 1 websites
Went McDonald's high St 3/11/24 for breakfast made my order and waited over 25 minutes for it to served while waiting I was watching the staff behind the counter run round like headless chickens paying more attention to the delivery than to people waiting when my food finally arrived after asking for it it was then cold but the quality of service was terrible I won't be going back
124 Opinions in 1 websites
Went to KFC last night, with a friend for a take away, we waited ages, i sat down, as i recently had operation, waited at least 10 mins, just as food was ready, wham, chair snapped in half and i fell hitting, wall, table and my leg being trapped under chair, it was horrendous, the staff very slowly came across and stood round looking, my friend tried to help me up, but i knew my leg/knee was to painfil i needed 2 people to help. i asked for accident book, and 2 lads removed the chair, after 15 or so mins, the girl who was supposedly duty manager came back, with piece of paper and was speaking to someone on phone, i asked if it was manager-she nodded and despite me asking to speak to him, phone was disconnected, i then asked for the chair to be brought back, as i needed to see it, i was not the fattest person in store, and if there was a weight limit, it should have been displayed, usually if i was in a fast food place, i would have a child with me, imagine this happening with a child on my knee, i have hurt my leg/knee/back/hips/thighs/arms/humongous bruises/wrist.fingers, back of head and neck.!!!!!!!!!!!!! i am recently recovering from double eye op and one of things i must not do is jump around, i sure jumped as i hit everything, i spoke to managed last night on phone, after demanding-his first words were sorry, i will refund the money, for crying out loud, this was not about cost of my dinner-which by the way was disgusting, should be renamed DAC dammed awful chicken, but i have spoke to HSE this morning, i need people to be aware, these stupid chairs are not safe, please anyone visiting, DO NOT SIT ON THEM,
121 Opinions in 1 websites
We ordered our food and it came sloppily presented . After looking , my drink was wrong and when I went to change it, the staff were rude and ignorant. I sat down and my mum noticed they had forgot her cheese that she paid extra for so she went to collect it. Again, the staff were really rude and after asking for cheese , they actually handed her a slice of cheese with no gloves on. My food tasted off and now, 6 hours later I’m throwing up uncontrollably. I have eaten nothing else and I haven’t been in contact with anyone else. Appalling.
121 Opinions in 1 websites
Ordered for delivery online. Quoted 35to50 minutes. After 75 minutes received a call from the driver saying he had broken down.. He asked me what I could to about it. Tried to call the shop countless times but no reply. Called the driver back to be told no one at the shop would answer his calls either. Can’t see anywhere on the website to claim a refund. Still waiting for delivery after two hours. I
116 Opinions in 1 websites
Would not serve me at the 2 tills, said the only way to order was on the screens, I said I wanted to pay cash and knew what I wanted. Was told that the only way to order was on the screen, this was the only option, so I left and went to the Burnley restaurant, and paid there at that till,,. There was only 3 customers in the Accrington restaurant and I can understand why.
112 Opinions in 1 websites
It’s great if you love incomplete food. Went to get a family bucket. Got home no chips at all!! One less piece of chicken than advertised - we had 5 not 6. Tried to call but phone ‘busy’ either disconnected or everyone else phoning to complain about the lack of food. Too far to come back and face the drama of parking to get some cold chips. Not happy - but seeing why it’s 2 stars! Had chicken from a local kebab which was just as tasty , cheaper and had all the items promised. Really sad - this used to be a great place. One to avoid now I think ( along with a lot of other people by the looks of it )
110 Opinions in 1 websites
Ordered a twister,,came with cold chips,two tiny pieces of chicken, and some sort of goo pretending to be salad !!!!,, basically disgusting!!!!!!!. Just avoid this place, it is just a total waste of money,,,,,oh ps look out for the rats running around the front of the building,, there the most entertaining thing about the place. !!!
108 Opinions in 1 websites
Absolutely disgraceful service from EMILY who told me and my baby to go elsewhere when I asked how long my order would take after sitting at the Drivethrough for over 20 minutes with no explanation. When I suggested I would make a complaint she happily told me it would only go through to her anyway. I am customer facing in my job and if I spoke to my clients like that I would no longer be employed. Maybe this restaurant should be more selective when hiring a representative of the business. Instead of rude, childish, bad mannered children with no social skills whatsoever. I won’t be leaving it there. Where has the customer service gone in this country??? A simple apology and explanation was literally all I needed and I would have been happy to wait a little longer.