KFC in Hounslow

It was the worst food I’ve ever eaten, the manager was rude and said “ we are busy so yes we are serving food undercooked so we Can feed Customers I explained you can’t serve under cooked chicken that will kill someone the chicken was rare and I asked for my money back he refused so i through my chicken on there counter and said have a present on me” You try to ring customer services head office but they don’t answer will never eat in kfc again

This place is a circus Staff can’t speak or understand English!!!! My food was cold!! My beans were cold & were thrown in my take away bag upside down, like I was an animal!!! Who do they think they are!!!!!

One of the worst customer service. Staff is very rude. They don't know how to talk with customer and take the order.

Quick and easy friendly staff. nice location stay open late so we could grab something after our trip into london

The take out chicken we ordered, we later found out, was not cooked properly. Raw at places. We threw out all. This KFC is real bad;

We picked up food before our flight. We are it and immediately regretted. We would have been better off eating the airline food. The cold and soggy chicken, not the complete in numbers, is such a bad deal, how do we write your fury!

Ordered a bucket of chicken and received 5 of the smallest pieces of chicken I have ever seen. Called to complain but they do not answer the telephone. Had to drive there in person after receiving the delivery and they were rude and argued about replacing the bucket. Unacceptable

Found a hair strand in my food absolutely disgusting. Team leaders appear to be poorly trained. That is unacceptable..

RUBBISH SERVICE I Ordered Zinger tower, Fillet tower burgers,RG pepsi also CKIE WHT CHOC I wasnt happy bcoz burgers were very cold that i didnt enjoy. I ordered wht ckie but gave me choc ckie why? They should follow the order. it was customer choice not your workers. Also they forget to give me pepsi even i paid already but i reminded her then gave me. What sort of worker you have in your branch. I was not happy about kfc service. I think i have wasted my money today. Anyway i will not buy anything from you in future. If we compare to other shop , just burgers not a meal bit expensive. Oh my God did i paid for the cold burgers i can say rubbish services.

This is a busy location and it is only because of the food, the service is very strange (just not a one-off, happened every time) and you have a long time for your food.

Food was made quick, nothing was wrong and tasted just like a kfc should. Have visited numerous times and majority of the tim3s No complaints whatsoever. Can't expect much more

My first order vis Just Eat they cancelled without giving any reason. My second order I paid more via Deliveroo - accepted! I have made FOURTY attempts at phoning them. See attached screenshots:

It was terrible we had to wait longer than 30 minutes just to get served.People with a card were a priority even though they got there later . The staff were rushed and didn’t prepare some foods properly it just not an ideal place to go

Waited exactly 25 mins to receive my order! All of the staff cannot speak clear English. Took three attempts to understand the lady who was raking my order.

dont eat Halal meat due to the cruel way the Halal meat eaters kill the animals.Plus the staff are really rude to white people

It was a Friday night and the place was deserted. Our order was big but took way longer than it should have to come out. It was a takeaway order as we were staying at a nearby hotel. When we got back and dished out the food multiple items were missing. A burger that we'd asked for with no sauce on had sauce on anyway. The biggest disappointment was the gravy. It in no way tasted or even looked like proper KFC gravy. It was watery and horrible. The food itself wasn't bad and the boneless bucket was lovely but two portions of chips, a burger and a drink missing is more than careless. Check your order before you leave.

Been coming here for a few years now. Staff are fast but on most occasions always end up forgetting something in my order. Chicken Fillet on some occasions have been cooked to a crisp and dark in colour which has ruined my Fillet tower burger on many occasions. Gravy always seems to either be very runny or very thick not sure which is the correct consistency. Okay for a quick bite nothing special.

The drive-thru customers service agent are unprofessional, rude,unhelpful and the food is disgusting. Barbecue beans and fries were not fresh. Called to make a complaint to branch manage, she was rude, unhelpful and didn’t even apologise, apparently she claimed they had served 500 customers which I doubt as it is always quite. She was happ6 for me to call head office rather sorting the matter out herself. Wouldn’t recommend this driv-thru to anyone.

We patronise this place regularly but the service last time was poor. The guy's first language was definitely not English and we had great trouble being understood. This meant that we couldnt use the colonels club app. Frustrating.

Visited on Friday 02/02/18 at 19.45, Ordered through the drive way, I was asked to wait in the Parking bay where someone will bring over my order.

I just had the worst experience - order taken wrong ..twice! Then overcharged and went home with parts of my order missing. No level of service or care whatsoever.never returning

I’ve had better KFC but a KFC is still a KFC. Nice juicy drum stick, my other two pieces were slightly on the dry side.

Have gone here a lot since opened but really gone down hill food always hit and miss, items usually missing if using drive fru.

Los empleados era muy rápido y eficiente. No he tenido en más de 20 plus KFC años. Mientras visitaba la zona y volver desde Londres hasta tarde que era de Mac Donald's o KFC. . Los niños decidieron en KFC e incluso mi delicado come mucho la comida. Estaba caliente y bien sazonada.

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Llegamos al volar de vuelta en el REINO UNIDO y llegamos allí a las 22.30 horas. El restaurante cierra a las 10 pm?? Tan acostumbrado drive thru. El personal debe escuchar más.

Hal yang paling postif disini adalah makanannya ada label halal. Dan juga porsinya besar. Untuk rasa sendiri, mungkin dengan lidah asia, rasanya kurang nedang. Saosnya juga terasa manis. Tempat duduknya nampaknya memang tidakdidesain untuk membuat pengunjung nyaman, kebanyakan yang beli memang take away.