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4.2

Based on 4.417 opinions finded in 4 websites

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Nº 230 in 691 in Hounslow

Nº 6 of 20 American in Hounslow

CUSTOMERS TALK ABOUT DISHES WITH..cheesebunpotatochickenribscookedpeppermeatchillipayporklambsteakfriedmustsalad

comment_iconOpinions

Great place for those heavy dirty food cravings and also for hangover style foods. Big portions. Loaded Nachos are a must.

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Siavash . 2025-02-12

MORE AT Google

Food always good, customer service very unpleasant alwas from one female waitress.Is she there as a punishment ? I feel unwelcome as I stepped in. Strange look ,no hello,grumpy face, she give no attention when We try to order ,looking up in the air, she needs basic training. Dear owner this is not good for your business.By the way ,please pay attention how you staff is dressed to serve food, simple shirts or aprons will do insted of flashing bits out.

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Maria . 2025-01-25

MORE AT Google

The burger was so good, chips we’re a little soggy but nothing major

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Gabby . 2025-01-16

MORE AT Just Eat

Love this place. It's a hidden treasure that I'm happy we found!! Food is cooked fresh and extremely tasty. If you haven't been, what are you waiting for? Staff are friendly and warm and made my mum's birthday special. Thank you!!!

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Lina Papa . 2025-01-03

MORE AT Google

I’ve been going here for almost 10 years and I’ve not been disappointed yet

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Shane Mahi (YouTube Premium Account) . 2025-01-01

MORE AT Google

Great buffalo wings and fries Service quality depends on who’s serving you

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Jourdan Sangar . 2024-12-17

MORE AT Google

worth the wait, great value for money and milkshakes are fantastic

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Matthew . 2024-12-07

MORE AT Just Eat

I came down to man vs food for the first time today. I had the pleasure of being served by April and Percy who were extremely hospitable and friendly. I would definitely recommend man vs food to anyone who has not been and I will definitely be coming back for one of the challenges !!

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Samuel Odubore . 2024-11-24

MORE AT Google

The Buffalo wings are extremely salty and the pork rib is so dry and burnt. Definitely not worth the price. Not ordering again. 👎

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Hazel . 2024-11-24

MORE AT Just Eat

This place used to be good, no longer the case. Was dirty in there flies hovering over my food and one if the workers decided to start cleaning up around us as we sat down, the waiter serving was sneezing every other minute and should not have been near anyone. The food was dry and 0 effort had been put into it the best thing about this restaurant was leaving it

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Tony Sheehy . 2024-11-22

MORE AT Google

Great food ,excellent service, cool place

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Marek Dziemianczuk . 2024-11-22

MORE AT Google

Not as nice as before, thigh different. Off taste in ingredients.

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Nicholas . 2024-11-04

MORE AT Just Eat

It's the fourth time I've come to this restaurant and it never disappoints me. Yesterday I went to the restaurant with my uncle and my little cousins, the kids ordered the "JR BURGER" and my uncle and I ordered 4 buffalo wings as a starter. Half barbecue and half Frank's red hot, the hot wings are delicious, it's a spicy that is not so invasive and you can feel the flavor perfectly. Then, as a side we ordered the "buffalo fries" which in my opinion are one of the best potatoes I've ever tried, and I love them because they have small pieces of fried chicken, they have been very creative in that aspect. And for burgers, my uncle ordered the "juicy Lucy" and I ordered the "Krispy kreme". We fell in love with burgers, melted cheese, caramelized onions... all. And the service is very good, we were attended by a guy called James, very nice, attentive and polite, he always made sure that we did not lack anything. The price is very good, not only for the food but also for the service. Totally worth it An unforgettable experience and I am proud of it James, if you see this, I just have to say thank you so much for bringing a smile to our faces.

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Joan Reyes . 2024-11-03

MORE AT Google

I am not impressed with the customer service. Staff eating and drinking, they don't great you when you enter, but they start telling you what's not available from the menu. Funnily enough, when you pay service charge and they don't even bother, come to your table to take the order. The food is really average looking at the competitors. Sorry, but this is my true opinion... you will need to level up your customer service if you want business

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S A . 2024-10-30

MORE AT Google

Very nice place burgers are tasty would recommen very friendly staff and helpful 😀 the shots are great too....

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Rene Silva . 2024-10-29

MORE AT Google

The food is great and watching people do challenges is a hilarious experience. They have a separate room which is good for a party of 15, I'd recommend that. The prices are okay but the service wasn't great, for a Saturday they only had 1 waiter dealing with everyone. But the juicy Lucy and Krispy Kreme burger did not disappoint. Everything tasted great and I'd go again.

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Nahrain Georgis . 2024-10-25

MORE AT Google

Fries cold and delivery driver went to rear of property incorrect house number

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Chris . 2024-09-22

MORE AT Just Eat

Me and my son loved it huge portions

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Ms Hurricane Toya . 2024-09-12

MORE AT Google

Hmm, well well well…. Went here for my birthday Got the hype from the TV thinking it was okay going to be the same or better it was slightly similar but without the thrill when I had the ordeal! The beef ribs were okay but tasted like TGI food The wings/butger was okay could have been better. Rib did fall off the bone though I rather a lil fight with mine🤣 The sizes were good though on a good day and food is to be a decent munch on a day out

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Jay Rube . 2024-09-06

MORE AT Google

Typical of Just Eat to not post a negative review so I will post on here instead Ordered the Juicy Lucy burger and it was seriously over seasoned with pepper making it wayyy too spicy and not pleasant to eat Says Molten cheese inside but there was none at all Thought they would use proper bacon and not the same cheap cr@p that you get in a McDonald’s bacon and egg McMuffin Asked for no lettuce but wanted tomato and they literally put 1 tiny slice of tomato in My 10yr old son complained that the hotdog roll was stale and hard, I thought he was just being fussy but no, I tried it and it was stale and hard and incredibly dry both the roll and the hotdog itself Most other restaurants like this usually give you little pots of sauce whether you order them or not but not this place You need to sort out the amount of pepper you add to your burgers as they are far too peppery and spicy

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Amanda J . 2024-08-24

MORE AT Google

a 12.5 percent service charge is bloody diabolical. The service was subpar and the server only came to our table for food, nothing extra, so I'm not sure why I'm paying a service charge that you only get to know about after you pay it... Sad the man Vs food Hounslow closed down, this place is way worse and food portions are a lot smaller.

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sens3i . 2024-08-16

MORE AT Google

Been here loads of times. Service is always great and can't beat the food.

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A D . 2024-08-04

MORE AT Google

Nice tent. Food is good but large portions.

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Marlous van Megen . 2024-08-03

MORE AT Google

Nice cafe where you can sit and enjoy delicious food for a nice price.

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Marlous Bob Heijl . 2024-08-02

MORE AT Google

Love a bit of fried chicken and this place offers a lot of it in different ways! Came for my friend's birthday and she loved her burger and the beverages too. Good place to go if you fancy a bit of (or a lot of as portions are massive!) American grub. Staff were fab and we enjoyed our meal here. Would recommend.

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Payal Shah . 2024-07-24

MORE AT Google

Nice atmosphere good service. Nashville burger could be much hotter.. Good portion sizes

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a j . 2024-07-06

MORE AT Google

Food was brilliant as always, service was great and just a nice place to eat

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Jake Walsh . 2024-07-02

MORE AT Google

Sunday evening quiet place. Tasty Halal food.

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Sigita Feldmane . 2024-06-23

MORE AT Google

My friend took the challenge and we are bringing him to A&E. That kind of restaurant should be illegal. Don’t even go here

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Jérôme Préli . 2024-06-20

MORE AT Google

Food not delivered, want a refund.

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Azad . 2024-06-15

MORE AT Just Eat

very nice chicken it was tasty and the selection of dips was magnificent. cooks are good and james is a real one

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illia godun . 2024-06-14

MORE AT Google

Tried for the first time and pleasantly surprised. Cheese and Chicken Burgers from Lunch menu were delicious. Joined the loyalty program as well and surely will visit again. Limited space for parking but Tesco Extra is close by.

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Bhageerath Reddy . 2024-06-12

MORE AT Google

I do live fairly close, but this is the first time ordering from just eat. for whatever reason the milkshake was just better. colder, tastier. I dont really know why. great job

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Angelos . 2024-06-08

MORE AT Just Eat

Great tasting food, really attentive staff and amazing salted caramel milkshakes Staff were very helpful, polite, and on point.

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Sunny K . 2024-06-01

MORE AT Google

Work in the area, like to pop in on Thursdays for lunch, always a nice treat. Great lunch menu and the servers are always nice, attentive and efficient.

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Gary Wilson . 2024-05-21

MORE AT Google

Food was very nice and hot upon delivery. Also special care taken with allergies - any allergens placed in separate boxes and clearly labelled. Thanks guys!

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Matthew Whittaker . 2024-05-17

MORE AT Google

Loveeeeee their seabass dish omg I want it again right now!

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Bhavini Bamania . 2024-05-17

MORE AT Google

Great place for lunch or dinner! Amazing burgers, chicken wings and beef ribs!!!!

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Waqar Bokhari . 2024-05-16

MORE AT Google

A beautiful place 100% for children

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Arkadiusz Dzik . 2024-05-15

MORE AT Google

Second time I’ve visited this restaurant, last time being a few years back now. When I initially visited I found the food to be awesome so decided to try again. Service: booked a table for 2 on the phone for Friday evening (same day booking) and they had tables, on arrival we were seated promptly, it wasn’t packed so that was great. We were served quickly and the waiter was very friendly. Food: the concept is great however unfortunately I didn’t enjoy the food as much as I did last time, I ordered the same as last time as well. The loaded nachos were actually nice, the wings were a bit dry inside and the burger wasn’t great either. Environment: it wasn’t too busy but not empty was was pretty chilled. Accessibility: there parking outside although very limited, was lucky enough to find a spot. It’s was a fun experience but may give it a while before going back.

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Ads Ahmed . 2024-05-12

MORE AT Google

I made a mistake with the address and the driver came to the new address with my order.

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Alisha . 2024-05-11

MORE AT Just Eat

food wasn't fresh at all. disappointing.

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Gagandeep . 2024-05-08

MORE AT Just Eat

Over priced and over rated food.

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London Confidential . 2024-05-03

MORE AT Google

This place is incredible. I've had several meals here and each has been brilliant. The chicken and waffles are a must. The Krispy creme burger is also a major highlight. The brontosaurus steak is so good, especially for sharing. We got it medium and much of it was medium rare or rare due to the sheer size of the cut. This worked out as planned for us because we wanted that variety to share. I'm past my peak so I haven't done any of the challenges. But with prizes of up to £350 it's still tempting. Great place.

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Kashif Husain . 2024-04-28

MORE AT Google

Nice place rubbish parking. Food and staff were very nice

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Dympna Oneill . 2024-04-19

MORE AT Google

Food had not changed in like 5 years or so, over priced, not enough sharing platter options, renovated the place but not a ambient atmosphere, more dark and dreary, that was during the day, used to offer 1/2 stack of lamb ribs, but since they've gone to a full rack of ribs, it's not the same, I've told them about this already, but they not willing to change back.

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Abdul Abbasi . 2024-04-16

MORE AT Google

The prices are on the high side. But it is good value for money once you are in. The lady serving us was really nice and friendly. The food really was delicious. I couldn't fault the service or the atmosphere.

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Jack Scott . 2024-04-15

MORE AT Google

This fantastic restaurant offers numerous food challenges amidst a lively atmosphere and generous portion sizes. While the flavours are satisfying, the prices are on the higher side.

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N S . 2024-04-09

MORE AT Google

We had dinner here on a weekday and it was moderately busy. The furnishings clearly follow the concept and are funny to us, you just have to like them. The pork spareribs were a poem, really extremely tasty. The kids had burgers and they tasted really good too. Food really great!

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Björn Seifert . 2024-04-05

MORE AT Google

Cold wings, too crispy. Been sitting there a while. 1st and last time ordering.

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Marc . 2024-03-31

MORE AT Just Eat

Didn't try the food challenge, but the lunch deal burger was pretty good!

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Lee Cotton . 2024-03-22

MORE AT Google

Beef ribs were dry and cheesy fries were a mistake:)

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Marc . 2024-03-20

MORE AT Just Eat

Very disappointed on steak, same with the size of it. It’s not worth the money

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Andrian . 2024-03-12

MORE AT Just Eat

Unfortunately dried up meat patties and soggy (but hot!) chips

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Sharon . 2024-03-07

MORE AT Just Eat

Fantastic food and music, the girl also spoke Italian so we had a good time, congratulations!

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Yadira Campanioni Rueda . 2024-03-06

MORE AT Google

7 of us had lunch there yesterday (29/02) Unfortunately due to the painfully slow service we received meant 3 of our group had to return back to work before even getting their order taken. For the 4 of us that stayed it took 45 minutes to get a drink and nearly an hour for the food to arrive which is too long. It was clear from the off the one member of staff was struggling to keep on top of things as they just had too much to deal with on their own. Trying to juggle another large table and constantly prioritising the Uber Eats delivery guys over us. When we finally were able to place our order the staff member then left half way through taking it, leaving 3 of us without placing an order, the staff member then didn't return for another 15 minutes by which time we were nearly 45 minutes into the ordeal and 3 of us had to leave. Food was ok when it finally arrived, but the 4 of us that remained had to rush it down to get back to work. A really disappointing experience and will put me off going back for lunch there again. The fact that we weren't even offered the drinks on the house for the whole debacle was poor customer service, our whole experience was ruined by the fact 3 of us had to go back to work and the amount of time we had to wait.

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steve stacey . 2024-03-01

MORE AT Google

Lunch deal was good for the price, Maddi was lovely she made sure we had a nice experience 👌

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Matthew Howard . 2024-02-27

MORE AT Google

me and my friends came for dinner the wings and the burgers were really good and tasty, amazing service Haylee was super nice to us and we had a great time. will come back soon!

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Alex Ionita . 2024-02-23

MORE AT Google

Good hospitality food was lovely , and drinks and food came quick 👏🏼👏🏼

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Jodie Nicholls . 2024-02-23

MORE AT Google

Was looking for a good place to take friends and for a nice meal out. Alex and Gaia were really lovely and very welcoming. The food was terriffic the ribs are unbelievable I recommend.

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byron william o'brien . 2024-02-21

MORE AT Google

I recently had the pleasure of dining at man vs food Hounslow and I must say, the experience was nothing short of exceptional. From the moment I walked in, I was greeted with warm smiles and friendly faces, setting the tone for what would be an unforgettable dining experience. The service especially by Gaia was truly outstanding. The staff members were attentive, knowledgeable, and went above and beyond to ensure that every need was met. They were quick to offer recommendations from the menu and were more than willing to accommodate any special dietary requests or preferences. The waitstaff was incredibly attentive and checking in periodically to ensure that everything was to our satisfaction. They were not only efficient but also displayed genuine care and concern for our dining experience. One particular instance that stood out was when a member of our party had a food allergy. The server went out of their way to ensure that the dish was prepared separately and without any cross-contamination, even consulting with the chef for added reassurance. This level of attention to detail and commitment to customer satisfaction was truly commendable. Overall, I cannot praise man vs food enough for their amazing service. From the moment we walked in until the moment we left, we were treated with the utmost care and attention. The staff's commitment to ensuring a memorable dining experience, combined with the delicious food and inviting atmosphere, makes a must-visit establishment. I highly recommend it to anyone looking for a top-notch dining experience with exceptional service. Whether you're celebrating a special occasion or simply looking for a memorable meal, man vs food will not disappoint.

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Gabriel GT . 2024-02-10

MORE AT Google

Terrible service and a sticker label in food Been a few times and was highly disappointed this time round. There was an unbelievably bad energy as soon as we walked in. There was only one other table seated and the server (Gaia) couldn’t have given a worse first impression. Her attitude was appalling, looked miserable and like she couldn’t be bothered. Considering the one other table already had thier food it took her a good 20 minutes to even ask if we wanted a drink. She spent this time standing unbothered behind the till. When our food arrived we began eating and I noticed in my salad that they had not washed it. I knew this because stuck to a piece of the cabbage was the barcode label. I bought this to her attention and she ignored me and went and made drinks before returning and very half heartedly offered a new salad of course I declined. Why would I want another unwashed salad?? To make it worse she didn’t even offer to remove an item from our bill and made no effort to apologise. Safe to say we won’t be returning here after such horrendous service. It cost nothing to show manners and maybe if your unable to show a bit of enthusiasm then serving people is not the job for you especially when it is the staff that are serving sub standard food!!

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Rosie Keysell . 2024-02-10

MORE AT Google

Been a few times and was highly disappointed this time round. There was an unbelievably bad energy as soon as we walked in. There was only one other table seated and the server (Gaia) couldn’t have given a worse first impression. Her attitude was appalling, looked miserable and like she couldn’t be bothered. Considering the one other table already had thier food it took her a good 20 minutes to even ask if we wanted a drink. She spent this time standing unbothered behind the till. When our food arrived we began eating and I noticed in my salad that they had not washed it. I knew this because stuck to a piece of the cabbage was the barcode label. I bought this to her attention and she ignored me and went and made drinks before returning and very half heartedly offered a new salad of course I declined. Why would I want another unwashed salad?? To make it worse she didn’t even offer to remove an item from our bill and made no effort to apologise. Safe to say we won’t be returning here after such horrendous service. It cost nothing to show manners and maybe if your unable to show a bit of enthusiasm then serving people is not the job for you especially when it is the staff that are serving sub standard food!!

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Rosie K . 2024-02-10

MORE AT TripAdvisor

I've eaten here a few times and it's always been good, however went for lunch today with a young person I work with and had a terrible time. Although the food was still good, the service let the whole experience down. Upon arriving we waited a few minutes for someone to come and greet us, this didn't happen so we went and sat at an empty table, as soon as we did this the server came over and sarcastically stated "a table for two". She gave us menus and asked us to order at the till when we were ready, which we did. We we're looking at the challenge menu and the server came and took the menus away from us, we were both shocked so when she walked back past us I told her we were looking at the menu, and asked for it back, to which she showed a clear irritation. There was an influx of kids presumably on their lunch breaks. Instead of dealing with them she priorised cleaning the tables and left them waiting to order. She could see them waiting but clearly didn't care. When she finally did get round to serving them I heard her say WHAT on several occasions when she wasn't sure of the order. No can you repeat that, or sorry can you tell me again what that was. Just outright rude. Super unprofessional, this would be my reason to never return to the isleworth branch. No hello, no courtesy check, no good bye, no manners!!! It was clear she wanted to be anywhere but there. Complete disappointment

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J G . 2024-02-09

MORE AT Google

We came here for my partners birthday for dinner. The place needs a thorough clean and could do with an uplift as it's looking dated with the laminate on the tables peeling and being held on with tape which i dont think os food safe nor hygenic with the amount of crud between it all. Tje neon lights are not saving it anymore. When we arrived there was a group of 10 lads on the center table and 3 groups of 2 diners down the side aswell as a a couple on the center high table. We sat at the 4seater table and my partner went to place our order and paid at the same time. Needless to say our wait of 40mins for 4 chicken wings, mac and cheese and 2 burgers was ridiculous. I asked a couple times how long we will be waiting and was repeatedly told they had online orders to do also. Why they don't turn off the online orders at times they are busy and unable to maintain wait times I don't know? Then we saw another table that arrived 10mins after us received their order before us, which I was not best pleased about having been made to wait have online orders prioritised. Our food came staggered, so we were unable to enjoy our meal together, and when my partners burger came out, the beef patties looked like it had been chewed up, spat out, and put back together again. We flagged this with the staff who were happy to redo it as it was bad but it would be another 20 minutes' wait, so we waited. All in all a poor experience and won't be rushing to go back again.

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Sara T . 2024-02-06

MORE AT Google

Milkshakes were fab My own fault for getting ribs and wings n chips delivered,luke warm is never a joy, especially when spending nearly 80 quid,and the Kids Burger was nowhere near to 5Guys Would be marking lower,but for the thought that I'm guessing it would have been better eating in. LESSON LEARNED,don't bother being a lazy farker like everyone else,we will only get fatter and poorer sitting in doors.

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Scott maclean . 2024-02-03

MORE AT Google

Not great, the Krispy Kreme burger does not taste good at all, the combination is just plain weird. The chicken on the waffles was dry and overcooked to. Overall food was OK but nor worth it. The other thing which irks me a bit Is the prices on my receipt were all about 2 pounds higher than on the online menu even though I ordered via telephone and picked up myself. If prices have gone up then please update your menu

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Sean Smyrke . 2024-01-05

MORE AT Google

Krispy cream burger was the best combination of sweet and savoury. The chicken wings with the blue cheese dip was delicious! And the cocktail was reasonably priced

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Shay Ali . 2024-01-05

MORE AT Google

Nice long table for all my friends, 12 of us, we just came from a basketball session, we were rowdy and the staff didnt mind. Food was tasty and piping hot. Tenders were crispy outside and soft inside. We were served by Percy, he was attentive and served 12 of us plus 6 more guests swiftly. Nice place to grab comfort food type meal.

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Juan Mateus Batista Santos Cordula Dias . 2024-01-04

MORE AT Google

Lads cooked me up a lovely Christmas Dinner. 10/10

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David George . 2023-12-16

MORE AT Google

All gimmick but nothing special about food.

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MD ROKONUZZAMAN BASUNIA . 2023-11-26

MORE AT Google

Sadly very disappointing, ordered the Krispy Kreme Burger on delivery, the bun came completely soaked through and so unable to eat properly, burger very dry and bland, and chips very soggy and cold. Such a shame as been wanting to eat here since it opened but wouldn’t recommend to eat from Delivery.

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Lara Mitchell . 2023-11-21

MORE AT Google

The chips where undercooked and very soggy, you can smell the rawness of the chips

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Fatima . 2023-11-20

MORE AT Just Eat

The restaurant was absolutely freezing, the mains were disgusting! Steak was burnt and burger was dry and not on correct bun! & I had to add to this review as the reply you gave me is a complete lie! I was never disrespectful to any staff and did not shout once and if this was the case why did no one ever mention any disrespect when I was in the restaurant, it’s funny how now I leave criticism you have to make up lies about being a bad customer even though this was never mentioned to me when there & I treated staff with respect as I would in any establishment, instead of replying telling me I should learn basic manners you should learn that lying is not okay

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Sharns . 2023-11-10

MORE AT Google

I've been eating here for just over a year and I absolutely love the environment! 10/10 Food and 10/10 vibes and atmosphere. Even if you're a picky eater you could probably find something to your taste here. Another great thing about this place is its kid friendliness. I usually bring my younger brother who loves the food and is fascinated by the food challenges. If you're looking for a good weekend out with good food, music, friendly staff, tasty cocktails, and entertaining food challenges, you should stop by. 👀

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Lynette . 2023-11-08

MORE AT Google

Firstly the food minus the wings was inedible asked for a medium rare and received a burnt steak in its place to which I then had to return and wait another 15 for a steak that wasn’t cooked to my asking again the Mac and cheese was terrible and it was freezing to the point we’re I couldn’t take my coat of the waiters were nice and very polite but the food and price for what was served up was poor would rank it no stars if I could but the one was for the wings they was proper

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Jay Anti sucker . 2023-11-08

MORE AT Google

Had a lovely meal here today. Great burgers and tasty shakes. Would love to go back for a try at one of the challenges but suspect I would fail 😀

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Paul Hibbert . 2023-11-08

MORE AT Google

Chicken was WAY overcooked. Like it had been thrown in the frier again after sitting for a while...

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Ben . 2023-11-06

MORE AT Just Eat

Absolutely terrible service. Food took over two hours to arrive. Rang to ask where my daughter's food was. Restaurant denied all knowledge of receiving my order. Blamed uber eats for their delivery. Not Uber Eats issue but man vs food. Food arrived cold and inedible.

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Katy Harcourt . 2023-11-04

MORE AT Google

Cold, not enough chicken, did not enjoy at all

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Jerry . 2023-10-30

MORE AT Just Eat

Love the TV show so had to try this place out. Didn't attempt a challenge but food from the normal menu was really tasty and great value... We will be back and will be going for a challenge next time I am there...

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GoPlaces772583 . 2023-10-18

MORE AT TripAdvisor

Perfect food in the perfect spot.

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Jan Egiert . 2023-10-15

MORE AT Google

Buena experiencia, la comida sabía muy bien y la chica que nos atendió fue amable e inclusive nos habló en español. Las bebidas también estuvieron ricas.

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Fernanda Soledad . 2023-10-14

MORE AT Google

For American cuisine and portions. Man vs Food always hits the spot!

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Ziana Ozbek . 2023-10-02

MORE AT Google

Myself and 19 colleagues from visited MVF Syon Lane 21 September 2023 for my leaving lunch the whole experience was an absolute shambles. Although we told them we were coming by booking and paying a deposit and with no other customers in the restaurant we had to wait almost an hour just to get drinks there was two waitresses on duty and one chef and we had no apology or kept updated when our orders would arrive. We then received drinks we had not ordered and could not return them because the waitress Gaia said 'well somebody must have ordered' and we had to pay for them, this isnt the first time this has happened in this particular branch so I think this is a bit of a con, the whole service was diabolical which is a real shame as regular customers we have not experienced this ever before. When we came to pay we were told that the £100 deposit I had paid could not be taken off the bill as we were all paying separate what kind of place is this? Im sure this isn’t the first time this has happened? So I then had to pay for the whole bill of £252.50 myself and retrieve the money from my colleagues individually. To make things worse when I got back to work Gaia called me to say they didn’t charge me for some apparent extra food they forgot to charge for totalling £17.90 which has now been taken off my card she did ask if I could return to the restaurant and sort this out but there was a storm that night and I wasn’t walking back to MVF and getting drenched and besides it was there mistake not mine. There was no food that hadn’t been paid for everyone crossed off the bill what they had and all numbers added up perfectly so where is this £17.90 coming from? This is a con and I think your staff are trying it on. The £17.90 amount has now been taken off my card as an unauthorised transaction which I have been onto my bank who are in the process of refunding me. I called MVF and spoke to Gaia who was as rude as she was in the restaurant and told me to email the management with my complaint and and she put the phone down. I emailed the management but surprise got no response. So as promised here is my zero star review of your restaurant and customer service. Its a shame as we used to come here about once a month for a treat and never had this kind of experience before but there was different staff on those occasions

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coll72 . 2023-09-26

MORE AT TripAdvisor

I'm not from London and this place wasn't my choice to go to. I like to eat good food and I'm glad we ended up here. My burger was delicious. Thank you very much 👍

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Arkadiusz Surowiecki . 2023-09-23

MORE AT Google

Delicious burgers and chicken tenders. Nice atmosphere and fast service..

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AM . 2023-09-20

MORE AT Google

I used to order in this restaurant but it’s the first time I literally don’t taste anything the waffles are overcooked ( hard and dry!) the chickens is ok but no taste other than the taste of burn . When it come to the fries what is it ? I can’t even eat them it’s just as a nasty taste,the chicken and chips one are 100 better . What is going one ? I don’t recognise anything I used to order in this restaurant…. I should’ve order it …waste of money …

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Ina . 2023-09-17

MORE AT Just Eat

Taste is banging but, small portions for normal size people. I had to order 2 portions and large chips just to feel full and yet I left hungry.

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Dan_ N . 2023-09-14

MORE AT Google

The food was great in every way, so was the service. Big portions which I do enjoy and a great variety. Just wish they were a bit closer to me. Definitely recommend

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Jim Simpson . 2023-09-14

MORE AT Google

Wish the streak had more flavour and the ribs weren’t so dry.

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Asma . 2023-09-12

MORE AT Just Eat

As I have been before, I thought I knew what to expect, boy, was we pleasantly surprised. The food was amazing, I had a steak 😋 which was seasoned to perfection 🥰 I like a salad with my meal and that was a meal by itself. I was so full that I took a doggy bag and had to take my dessert to go. I will be returning 🤗 Side note my server was new and was so attentive. Thank you 😊

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Leasuwanna Griffiths . 2023-09-06

MORE AT Google

Had delivery from here a few times. Chicken burger is superb and sauces are decent. 3/4 times the fries have been soggy - the first time I ordered they were great. Solution needed for this to get 5*

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Jon Jon . 2023-09-05

MORE AT Google

The corndogs and loaded fries were fantastic, very tasty. However, the BBQ and Franks red hot sauce wings were really not nice, could tell it wasn’t fresh.

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Sahil . 2023-09-05

MORE AT Just Eat

Excellent service, tasty food and humongous portions. The wings are super crispy fried and very tasty. The Nashville Hot Chicken burger is the size of my head, and so delicious.

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Adam . 2023-08-31

MORE AT Google

Not what I'd been expecting: Took them ages to make the food which gave me plenty of time to look around and watch the chefs in action. The prices suggest that the burgers are going to be hand made and marinated on site using good ingredients and that the fries will be hand-cut and triple cooked for crispiness. Having spent 35mins watching the kitchen staff go about their business I can tell you that this isn't the case. The "chefs" are cooks, the burgers are fairly big but don't quite justify the prices, and the chips come straight from the freezer. when I mentioned the frozen chips to the manager he confirmed that they were, but that the portion sizes make up for it. The portion sizes didn't make up for it. I know that they'll have to pay for the rights to use the MvF branding which puts the prices up, but I left feeling as though I'd been a bit ripped off tbh and won't be going back. Do yourself a favour and go over the bridge to Isleworth Kebab, they aren't gourmet by any means - but at least they don't pretend to be.

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Jesse Taylor-Billington . 2023-08-21

MORE AT Google

Great atmosphere, however, I couldn't believe that my milkshake has ONE single, Ferraro Rocher that hadn't been blended into my drink. How it was supposed to fit through my straw is beyond me!! And no, the rest of the drink didn't contain any other blended rochers in it. It was creamy milky.

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Mister Five . 2023-08-17

MORE AT Google

Very tasty burgers, great atmosphere and decor.

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Andrzej Pałys . 2023-08-13

MORE AT Google

What absolute amazing place! Food is mouth watering good! Portions are a good size! Prices are reasonable! And the staff are friendly! 100%recommend a visit!

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Mj Caulfield . 2023-08-13

MORE AT Google

I’ve been here before but never reviewed, first time I came it was lovely food, same again this time, their steak was beautifully cooked and the bbq sauce is delicious, beef ribs were juicy and soft and again the bbq sauce was lovely. The food is halal which is great. Service this time around wasn’t as good, there was no one to take our order for almost an hour.

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Ashlie . 2023-08-09

MORE AT Google

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