Ruby’s Pizza in Bassetlaw

Rudy’s Pizza offers a fantastic experience from start to finish. The chefs work hard, creating lovely pizzas that are a true delight. The service was fabulous, making the visit even more enjoyable. Highly recommended Thank you

Take out ordered, due to road closure they couldn’t deliver, as I’d ordered and already payed through just eat they offered to deliver the next night which we agreed to. The next night I’d called to confirm the order but no food came, I called and spoke to the manager who said they would refund me, 3 days later still no refund so I called again and the manager was very rude and said they did the refund and that I should speak to just eat, just eat refused to help as 24 hours had passed. Don’t waste your time or money on this place!!

Absolutely awful, soggy and tasteless gave it a couple tries but just seemed to get worse. Wouldn’t even recommend at the end of a night out

We ordered a pizza and a chicken kebab. The delivery time was ridiculous but this could have been forgiven if my order arrived correct. It was not a chicken kebab and had never been a chicken kebab. I called them and explained the order was wrong and they never even offered me a replacement and instead said the new guy did it wrong. Fine, so I asked for a replacement and was told there would be quite a wait time on this. Fast forward and the fresh kebab arrives. The delivery driver demanded the old one back, which was already in the bin assuming they admitted they knew they did it wrong and wouldn’t need proof of this? I unwrapped my food which I’ve got to be honest tasted like no kebab I’ve ever had, it was awful and I left all the chicken and just ate the chips. They then had the audacity to send me a link to my number to get me to pay for the replacement!! I wouldn’t even waste your time on this place.

Ordered two pizzas had to wait which I did not mind but the pizzas were burnt … I am sure there will be more reviews with the same complaint the place was filled with smoke … won’t be going back

Ordered and was told 45 mins.30 mins later and too late to order from somewhere else told they were shut. Rang through several times. Answered on last call through and told to fk off. Great service. Never ever use these idiots. They deserve shutting down

What a bad place 2 hours 30 mins waiting, I called to see where the food was and I got shouted at and was told the food was delivered to the wrong place! This place needs to win an award for the worst ever place with the rudest staff and manager! I’ve never experienced service like it and have never been lied to, when being told our food was delivered ... (still waiting). We ordered through just eat so they are investigating the matter ... and I really hope they do! Surely this can’t be an isolated incident ‍♀️

Possibly the worst pizza iv ever had no taste 16 inch tasteless rubbish, the manager has a sh-t attitude thinks he’s something special

Absolutely useless! 2 hours late, pizza burnt, poorly made and no toppings (made up with poor quality cheese). Kebab cold and and soggy. Cheapo sauces... I don't know how this shambles is still running... AVOID AT ALL COSTS!

Good pizza cheep and cheerful, friendly staff that will try to cater to your dietary needs. Often order on just eat and they deliver. A few times they have gave me thick crust when asked for thin but generally good pizza.

Live nearby and ordered online - food arrived in good time but the chicken was really cold. Pizza was of the thick crust type despite our order of thin crust.