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Outdoor
The best restaurants in United Kingdom serving American food
6.196 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
108 Opinions in 1 websites
Use to be a very very good KFC but the last month or two is has absolutely gone off the rails. The stuff behind the counter who serve the food are so so rude it’s unbelievable ( it’s always the same 2 ) they are always screaming and shouting just throws the food in your bag with no care what so ever and if you eat in it’s the same just chucks it on the tray. They can’t even be bothered to say thank you or even say hello or anything down them lines. The food it self is okay it’s just the same 2 members of stuff who are behind the counter and it’s always the same 2 behind there! Terrible service
105 Opinions in 1 websites
Disappointing experience Don't recommend. The staff were screaming in background when ordering. At the window one of the workers had a kfc bucket on their head, while asking another worker if it looked good. I proceeded to order a boneless feast and a mini chicken fillet burger to find they didn't even put the burger in the bag. I rang them to see if they would be able to get save it for my next visit, as they had done with my family member. I rang multiple times, no answer. Chicken was cold and weird marks.
104 Opinions in 1 websites
Got a bargain bucket last Monday 15th April at 5.30 p.m we have had a many over the years but this was the first time for a while, not what we expected. Where was the spicy crisy crumb coating? It was more like soggy batter!!!!! Both my wife and I have been ill for amost a week with upset stomach and nausea which came on within a few hours after eating . Certainly have no plans to come back.
104 Opinions in 1 websites
I've just been to KFC Leigh and I usually order at the till in order to claim my student reward as the machines don't allow you to do that (this should be fixed by the way). I always get a friendly reception from the staff, so I'm not too sure what the other reviews on here are referring to. No, I don't have any long conversations with them, but that's not their job? Their job is to take your order and give you the food at the end of the day. Regardless, I've never ever had any issues with the staff and have always found them to be lovely, as long as you're nice to them (you know, common human decency. You can't expect to be rude to someone and then they're lovely to you). Anyway. I'm ordering at the till and the manager comes over and starts to tell off the employee that is serving me (arguably the nicest and most helpful member of staff they have, in my opinion) and is just really quite rude to her and it made me feel uncomfortable as he was telling her off for me ordering at the till.. even though the till is there to be used and is operational, so what's the issue? Anyway, back to my point. The manager just walks over, berates the employee and then walks off and then the employee has to apologise to me (for doing nothing wrong) and I left feeling guilty for getting them in trouble.. even though there's no signage indicating you can't use the till. To sum up, I've no idea what the issue was, but I think the manager could have handled it better. I never have any issues with the food or the staff and I always enjoy my order. Just on this one occasion, that wasn't quite the case. No fault whatsoever on the employee servicing me! Ans I'd like to know why the tills can't be used all of a sudden?
103 Opinions in 1 websites
Even with new management this place is disgusting and underpar. The staff still on another planet! The premises stinks to high heaven due to the know drainage problems the restraunt has (you can find details of its hygenew and structural rating on Derbyshire County councilshow website) they employ small members of staff on ZERO HOUR CONTRACTS Also still using two small batch fryers to fry both fries and chicken (vegetarian and meat in the same fryers) (and an illegal practice in the restaurant trade) Vegans and veggies don't dine here for your own safety... anyone in general.. jut don't go here. Derbyshire County council if you read this shut it down with immediate effect.
103 Opinions in 1 websites
This was absolutely butt cheeks. The food was way too greasy. The workers were eating the ready food. My whole order was wrong. I asked for a BigMac but they gave me chicken tenders. Absolutely embarrasing. Outrageous! If this happens again I will be calling melgizy!
102 Opinions in 1 websites
Ordered a boneless banquet it arrived quick but it were terrible. Chips undercooked and soggy, Portion sizes were misleading- Small popcorn chicken was made out to be decently sized in pictures but turned out to be tiny, and although I quite clearly ordered a drink it didn’t arrive with my order. Waste of £10
102 Opinions in 1 websites
Lakeside- first impression dirty, went to the men’s toilets, stale urine overflowing that had been there a long while!!! walked me and the family out what a disgusting place,
101 Opinions in 1 websites
Customer Service in here is absolutely disgusting and the workers attitudes are absolutely appalling! Ordered a boneless bucket at the till with a woman and she put the whole order through completely wrong, when the food came I told them it was wrong and if they could change it their reply was “no that’s what’s on your order ticket” absolutely no help and food was also disgusting! Do not recommend at all and staff need to have some customer service training.
101 Opinions in 1 websites
Blue light card users stay away. Refused to let me use my card even though attached to the app stated it’s been used once today already so it’s invalid. Never had that at any KFC in the UK. Asked for the manager snd she was useless talked over me and said it’s not valid as been used already to claim a free winning reward on the app nothing to do with the blue light connected to the app.
101 Opinions in 1 websites
Awful, would not visit this store again. Poor service, chicken was good, made me ill. Made dog ill too
99 Opinions in 1 websites
My recent visit sums why I haven't been for so long. Thought I would give it a go once again after being disappointed last time. No change unfortunately. 100% worst takeaway value for money. Food disgusting, cold , soggy chips , tasteless. Truly utterly awful!!!! Very expensive for the rubbish you recieve. Honestly. NEVER AGAIN