Delivery
Pickup
Outdoor
The best restaurants in United Kingdom serving American food
6.196 Restaurants on GastroRanking
Delivery
Pickup
Outdoor

14 Opinions in 1 websites
Dishonest staff. These guys can't even get a happy meal right. Firstly they said that they didn't have any books - ok, no problem. But then they tried to convince us that the "toy" could be balloon - the kind that you get just for asking at any McD's. Tip: If you've run out of toys and books be honest about it - don't lie.

13 Opinions in 1 websites
Ordered via the app for delivery. Wrong food came along with leaking cup of coffee!! Tried calling, but they just never answer!! Always need to check food here, even when using the drive thru. Usually something missing. Won't be using again

12 Opinions in 1 websites
Utter crap. Shame on KFC for allowing this standard of chicken to be served. Coating greasy and falling off. It seems KFC hq have just given up.

8 Opinions in 1 websites
Pulled in the filling station as was desperate for the loo, only to find this was blocked off by food trolleys. I didn't want to faff again by going into the main building, when facillities are here !

7 Opinions in 1 websites
We got our food but my mum was told she was lying when the order came out wrong, manager wasn’t very helpful we did get the food but not the version we ordered we where missing a large shake, a meal and two fries, we got a small fry and a small shake, not to mention we had to repay for the meal

72 Opinions in 2 websites
Rude staff. Refused to honour discount policy. Complete rip off. Poor quality food and presentation

257 Opinions in 1 websites
RIPPED OFF AT BURGERKING! Beware of what you order ! I ordered 2 plain hamburgers expecting g reasonable burgers at £3.99 each. Instead we were given 2oz burgers normally £1.49 in high street burgerkings! I knows it's tje M4 services but more than double the price!! What a rip off!

220 Opinions in 1 websites
Where do we start! Can safely say will never visit again. Knew it was bad but just getting worse! Requested no drumsticks and got 3 out of the 4 chicken. These were all overcooked. Drinks were flat. And the burger had half the coating missing. They just do not seem to care in this restaurant!! Lesson learned

211 Opinions in 1 websites
Had ordered on online, with text message confirmation, to be told order had not been received on their order system. Staff weren't helpful at all and insisted we showed them how the the order was placed i.e. on what website, making ut obvious they thought we were lying. Staff were very short with us and had little customer service skill. Was told "if I was you, next time, don't order through the website". Ridiculous! Food was okay. Place looked clean.

174 Opinions in 1 websites
Fuimos a KFC Lancaster para recoger un cubo triple pre pedido que viene con 4 posiciones de patatas fritas. Tengo esto en casa, no hay patatas fritas y salsa absolutamente en todas partes, sonó la comida para llevar para que nos dijeran que volviéramos a entrar, traer la comida y vamos a reemplazar la comida, esto es un sábado por la noche, tengo a la familia en casa esperando a ser alimentado, y no hay manera de que vamos a volver a entrar, preguntado si podría reemplazar la comida en una fecha posterior y para tomar mis datos, no es ahora o nunca dijo el gerente, entonces suélteme el teléfono. Esta comida era de £ 23. 99 , no es barato, no recomendaría comer aquí a menos que desenvuelva todo antes de irse a casa para comprobar su correcto. El gerente necesita aprender algunos modales y habilidades de servicio al cliente, cuatro montones de papas fritas faltantes y la comida arruinada por la salsa en todas partes, muchas gracias.

168 Opinions in 1 websites
Really awful. It was as if all the staff had never worked there a day in their life. Staff on the window were very clueless and didn’t care to ask our preferences when it came to sides and drinks and was overall very rude and dismissive. At the second window we were again talked to with no general manners and once again staff member was absolutely clueless. We were told to park and wait for our food and it took over 20minutes for the food to arrive, they forgot our drinks and we then had to ask to get them and then had to wait a further 10minutes to receive them. The food was very soggy, chips had little to no seasoning and overall customer service was very poor. Wouldn’t recommend

154 Opinions in 1 websites
Absolutely awful food, Soggy limp chips and Soggy non crispy battered chicken Very nasty taste to the chicken tasted like poor quality old broiler chicken Pourly potioned 14 pieces mostly drumsticks and bits of wings Total waste of over £20 will not be returning, we are local Beware !!!