Delivery
Pickup
Outdoor
The best restaurants in United Kingdom serving American food
6.196 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
1467 Opinions in 1 websites
No hay hamburguesas de ternera para adultos disponibles. Comida sobre precio. El bollo de perrito caliente era duro. La hamburguesa de ternera para niños estaba demasiado cocida y no era comestible. Mesas vacías no despejadas durante más de 30 minutos. Cuero en asientos de banco rotos. Larga espera para ser servido. Tuve que perseguir al personal para obtener la cuenta. No hay servicio al cliente o cualquier pregunta sobre cómo fue nuestra cena. Comer fuera es caro y es decepcionante cuando hubieras preferido no molestarte en salir y comer en casa. Es la peor comida y experiencia que he tenido este año.
1237 Opinions in 1 websites
The service was very poor. We gave up waiting for a dessert menu, and explained that's why we were leaving, but the person who took payment just smiled! Two of us are gluten free, no problems with cross contamination. However, the salad bowl was very overpriced and the salmon was very pale and lacking taste. There is no point in eating out, if I can make something that simple better myself.
1221 Opinions in 1 websites
Very disappointed with my recent visit here. Had to wait a very long time for our drinks,had to wait even longer for starters & then there was an even longer wait for our mains. The reason is because this restaurant prioritises online orders. Time & again Deliveroo or Ubereats people were coming in to collect orders that were all stacked up in the kitchen area. Meanwhile the people in the restaurant who had gone out if their way to come here were made to wait. Several people around us complained,nobody seemed to be happy & everyone just looked fed up with the poor service. You need to do better & whoever is managing this place needs to step up & put the people sat in the restaurant first!
1156 Opinions in 1 websites
I returned after two months for my daughter’s birthday, and once again, the experience was excellent. The food was absolutely delicious, and the drinks were top-notch. The service, especially from Ellie and the rest of the staff, was fantastic. They all joined in to celebrate my daughter’s birthday, even bringing out a birthday hat and a balloon dog, which made the day extra special. I was very pleased with the entire experience and will definitely be coming back!
1156 Opinions in 1 websites
So my daughters and I had wondered around Victoria square looking for somewhere to eat. Having been told we had to wait in one place and been completely ignored at the entrance of another we stumbled onto Frankie and bennys. We were seated quickly and when I explained we were under pressure for time as we were going to the opera house, the guy who was friendly and professional had our piping hot delicious food out to us super fast. The early menu was really good value for money too. We will be back thankyou.
1147 Opinions in 1 websites
Staying in the premier inn next door, popped in for a bite to eat. Food was a little pricy but was very tasty so can’t complain too much. I was served by Max. Probably the best service I’ve had all year. A hidden gem in this little restaurant here. Ask for him he’s fantastic and someone give that man a raise. Cheers Max.
1133 Opinions in 1 websites
This has been demolished which is a real shame. No doubt to make room for another franchise “nothing special” . A really devastating and unexpected blow that this place was closed we we had been going for years and years. Huge portions of American style grub and lovely decor. A real loss
1110 Opinions in 2 websites
Disappointing experience and far from value for money. When you buy a Combo Dish with a sausage, you don’t expect to ask the waiter why you’re sharing the sausage with another customer. Portion sizes are below par for the novelty expense. £34 for a measly portion of two meatless ribs, half a sausage (a month ago they served a full sausage), pickles are a couple of slices and the brisket and pork are an airy heap. The brisket was the only nice thing on the plate. The staff member serving us agreed with the portion and price issue and it’s a regular complaint they said - the owner either had to put prices up or reduce quantities recently. I’d prefer the menu be honest.
1042 Opinions in 3 websites
Annoyingly Nando’s was full so we ended up going next door for the worst dining experience ever. Warned as we arrived that they didn’t have much food in stock… but that was ok, we just wanted burger and chips, which they had. When ordering on the app, (as no one came to our table after we were sat down) I forgot to make it “two” child meals. I went to the till straight away to explain, but was greeted with a real attitude of “I’m not interested in helping you” After a few minutes of the guy faffing on the machine and constantly telling me he can’t promise anything to correct the order(!) (it was simply to add the kids meal reduction, which the deal was kids get a £2 meal with an adult meal)…. I just said I’ll happily just cancel it and redo it if it’s too much trouble, which was met with more huffing and puffing. I finally bit the bait and said I’ll just cancel the whole order then and go some where else, to which he quickly then said, oh it’s ok I’ll just comp it as it’s only £2. So after that fiasco, I felt like we’d finally got somewhere, but considering we were only one of the two tables being served, or should I say, NOT being served or waited on… it took over 30 mins to receive our cold food. We heard a bell ring from upstairs 20 minutes after ordering, but the staff ignored it. I assume that was our food, and probably why we got I cold 10 mins later. Just before our food arrived, I followed the sign to the toilets, but half way up the stairs I got shouted at and told they were out of order. I just replied “I was following the sign”, and the guy said “oh, checking on your food were you?” (As the kitchen was upstair)… I mean, probably a good thing, as our food then arrived, so again, I took that as a win. But, the fries were ridiculous, so thin, cold and hard. Our children’s burgers were burnt round the edges. My wife’s burger was tiny and tasteless. No one came over to check in on us, or ask about the food. Staff were just leaning at the counter on their phone, and instead of waiting us, were just waiting to go home. We ended up just leaving (as we’d already paid on the app) as no one came over, and I was too annoyed to go up and complain, we just wanted to leave at that point. Everything seemed to be a big effort for these guys, and anything they said was incredibly insincere and baiting for some sort of argument?! It was the most bizarre, awkward atmosphere I’ve ever experienced. On reflection and feeling really deflated about it the next day, I wish we had just left, but we just kept giving them the benefit of the doubt. Being nice doesn’t pay at this place. Avoid at all costs.