Sundaes Gelato in Sheffield

If you want a sweet treat this is the place to go for dessert, it always hits the spot!

A big selection of ice cream flavours, with relatively large scoops portions and very tasty. My only small criticism would be that the tables on the first floor weren't very clean, despite there being only a few customers inside.

I arrived at 11:05 am, but they didn't allow me to get in! They say come after 20 minutes!!! Because they just opened at 11:00 am!!!!!

We have popped in here a few times before just for desert but this time I used the toilet 😬 and I couldn’t order after that It was very unclean so it has made me question hygiene standards. Three staff and not busy so they can’t say that’s the reason and the dirt was ground in (that toilet had not had a deep clean for a number of months)

Came on a bank holiday Sunday for a meal deal I was attracted to the American style diner aesthetic of the restaurant. Ordered a Ferraro milkshake with a New York style signature burger and fries. It came as a meal deal at a very good price and got a very large burger and fries with milkshake for it. The food was very tasty it was hot seasoned well and the vegetables were very fresh the fries were cooked to perfection. The milkshake was made with fresh ice cream and garnished with a chocolate bar and whipped cream very tasty. There was a little bit of a wait for my food it was a busy bank holiday Sunday but it was well worth the wait. Would recommend this place for a date or for a family meal as the price is very good. And the staff were very friendly and chatty happy to help you if you needed sauce or anything else.

Loads of choice & large portions

We absolutely love this place! The food is delicious and very reasonably priced. And their waffles are to die for! No pictures unfortunately, i choose to devour it all ASAP!

Great selection of ice cream flavour. Best pistachio I have ever tried

Stumbled on this place earlier in the year and have just been again. The food is lovely and definitely value for money. The staff are lovely .

A delicious Afghan restaurant that serves the most delicious types of pizza, light or heavy, at reasonable prices They have a delicious cookie served hot with ice cream. You must try it All of their products are 100% halal Eat with peace of mind

Where else you can get a slice of cake and tea/coffee for £3.99? Plus very nice service, the waiter brought me 5 more sugars as I need them more. And previously he asked me to pay for £50p for the take away container but suddenly he said no need to pay. And all the foods here are halal. Definitely a place to go! Lastly, it is kids and adults friendly.

Very good value for money, 2 drinks and 2 slices of cake for less than £8. Various other meal deals available. Halal symbol displayed on posters in the windows and inside the shop itself.

The food was OK noting unique. They need to improve the service and the menu

Tasty halal desserts, cheesecake and ice cream. They have this promotion where you get free cake with any coffee, very affordable for students.

Excellent, great coffee & cake!

I just walked by, and this place caught my eye. The staff then opened up for me. I bought 2 large coffee, received 2 large pieces of cake, and still received change from £10 That is amazing value. I would encourage anyone who likes gelato, coffees or cakes to visit. The food menu even has a blue burger?

Would highly recommend the cookie dough great service and friendly staff

I always loved Sunday's jelato, their food tastes so amazing and fresh and the ice-cream has the real taste which I have never tasted anywhere else, I had to travel from miles to get here, I also liked there burgers and chips which is unbelievably high quality food indeed, thank you,

Buyt chicken strips and chips looked all cooked but just smelt funny so bined it all

The food here is nice, and there's plenty of it. So we always leave full up. Often without room for ice cream, which is a shame because they have a big range of sweets to choose from! Sometimes we just go there for the ice creams!

Been with a couple of friends and the places is so happening and the waffles and desserts are amazing 😍

Amazing waffles and ice cream here, obviously a hit with the kids too! Only slight drawback were the facilities, the w/c could use a spruce!

Food was average at best, staff were not interested, they were wearing ear buds listening to music and couldn't smile for love nor money.

Excellent halal restaurant. Delicious ice cream and milkshakes at a reasonable price. But the selection of channels shown on TV is completely unsuitable for children and far from decency.

I have visited this Sundaes Gelato plenty of times with friends. They have various desserts, coffee, and light meals. The prices are reasonable. I have heard that they offer free cake whenever you buy a coffee (but I haven't tried). My favourite from this shop is pistachio gelato

Excellent choice on offer on the menu we had really tasty burgers and coffee . Recommend you try them.

Lovely selection. Clean interior

It was amazing the food was brilliant the service was amazing and overall its just an amazing food place to sit down with your mates and have a good time

Amazing customer service and their food and ice cream is out of this world. I would really prefer this place

Delicious ice-cream friendly staff

It's a nice place Great choice of ice-cream

Unpleasant environment doors are kept open so anyone smoking outside makes the restaurant smell. More seating needed upstairs. ice cream is ok quality

amazing hangover food, chicken burger was the best i’ve ever eaten

Used to really enjoy this place, had plenty of choice but been this week and not good at all, barely any ice cream flavours, no crepes, no cheesecakes, barely any lights on dark and depressing staff didn't seem to be interested, unfortunately a place we will not be going back too

I had kinder cookie dough and it was amaaaazingg!!!! Sooo delicious and the ice cream is soo tastyy and creamyy

We had a harrowing experience in Sundaes Gelato last Tuesday when we took our 10-year-old for a meal. It is his favourite place, and we try to take him there whenever possible. All the time we get lovely treatment and leave the place with great satisfaction. But last Tuesday it had a deep psychological impact not only on us but also on our 10-year-old who was unable to sleep properly. He asked for a chicken burger meal, and we ordered coffee and cake. When he took few bites of the burger, I stopped him as I saw some blackish substance. I found out it is a rotten lettuce. I called the server and said “Please tell your chef he has served rotten lettuce and I can't let my son have it. Please do something”. He took a quick glance and curtly replied “Ok” and walked away. We were awestruck. We had thought that he would be apologetic and would take away the plate and would give us a replacement. But nothing of that sort ever happened. He was the only man on the floor, and I saw him dealing with other customers and patiently waited thinking that he has called the chef or taken some actions. But no. After a few minutes, my little son became impatient as he was hungry and removed the top bread to check inside. And inside was all rotten lettuce! My husband lost his calm and raised his voice to draw the attention of the server as he was completely ignoring us. He rushed towards us and started calling my husband motherfu#@r....get the f##k out... if you have problem with the food, just leave the place, you f##king b##ch…shut the f##k up you motherf##ker. He was abusive and extremely aggressive and was very close to hit us. He continued hurtling his abuses at us and didn’t care that other customers were present. We were absolutely shellshocked and sat there dumbfounded. We kept requesting him to watch his tongue and stop the abusive language. We told him that he cannot use abusive language and he should not treat us when we have paid for the food. My husband had raised his voice because he didn't pay any attention when I politely called him and requested to sort it out. But he kept telling using the f-word repeatedly. He said the chef was very busy and so he cannot come down. We asked to see the manager and were told that he himself is the manager and if we are not happy, we can take our money back, just get our a$$es out of the place and never come back again. We kept saying that we are not at fault and we should not be treated like this. However, he didn’t stop and kept on abusing us. Initially he gave us coffee and served my wife the tiniest slice of cake. When I drew his attention, he shrugged his shoulders and said that's how it is, the slices come like that and when I serve I don’t have the time to compare the sizes….you have to take it as I am not replacing the slices. We’ve never heard that in a restaurant, the servers don’t have the time to check what's going out on the plate as they are too busy with something else. The rotten lettuce was spotted as my son doesn’t take any sauce, otherwise he sure would have eaten it. Amidst all this commotion, the chef came out and when he saw the rotten lettuce, he apologized and offered us the full refund. He kept the full bill amount of £25.50 on our table and said we shouldn't be upset. I told him that we were not here for free food and insisted on paying for the food that we had consumed. We added that our son couldn't eat and none of you told us that you would replace it or give him something else. This is absolutely unacceptable. When I said I am not taking the money back and I am going to write a review. Our son got so upset that he took the money from my hand and gave £25.50 to the chef which was the total amount. Without any hesitation or remorse, the chef took the money, and gave £5 to our son and said that this was for the burger that he (our son) couldn’t eat. As we left the place, with overflowing tears in his eyes, our son kept on asking what we have done to be treated like this. Unforgettable and unforgivable experience!

It has so many flavours. But the taste is not up to the mark. Might be better if the taste improves. A bit pricy too -_- Visiting this place after so many months but this is one of the worst places I've ever had ice cream. I had to leave the rest of my ice cream and leave.

Used to be an amazing, busy place. First visit since before lockdown, it’s now a sad, dark and dingy place with hardly any ice cream and what they did have was mostly melted. It’s very sad to see. Hopefully it’s better when its term time

Tasteless ice cream, coffee is good

Hate the service was bad and the waffle was like a rock and the ice cream was melted never go there not recommended at all horrible

Food absolutely delicious! Excellent service. Friendly atmosphere. Very clean and hygienic. A bit pricey and a limited menu, but other than that a great night out.

We love it in here. The choice is second to non. And the gelato is always spot on.

Great place to have some typical desserts like ice cream, milkshakes, waffles etc. The Cookie dough is my favorite along with the milkshakes! The seating area is nice and comfortable suitable for a good time! The flavors/ toppings are not very specific and unique so if you are looking for gastronomically pleasing desserts this is not the place for you

£2.99 for single scoop ice cream cones and a wide variety of flavours. The place is spacious and has many tables to sit quietly.

Amazing food and generous portion. Staff is very friendly and the place is very clean. Highly recommended. Students have discounts:)

Large selection of ice cream. The ice cream may not be as tasty as in Italy or Spain. A bit expensive. The service could have been nicer. But overall impressions ok.

Good service and good selection of ice cream

Excellent value for those with sellected Dietary requirements

Icecream came all melted and they wouldn’t give me a new one. They said it’s all like that but my friend got one which was fine. They refused to give me a new icecream.

It was a beautiful restaurant and very cozy. I enjoyed their sandwich and look forward to visiting again soon.

The food is okay but I give it a one because of a certain rude worker. I had a bad customer service experience. Please fix your employee's attitude, he was very rude to me and to my friends by discriminating us.

Love the food and amazing pudding

So disappionting! You could of drank the ice cream, wouldnt go back that s for sure!

This was horrible I came here 5 years ago and it was a lot better I will say never again

I've had both the cheesecake and the gelato. Definitely recommend the cheesecake as it is nicely presented and tastes great. The strawberry cheescake gelato was a little bit too sweet for me. But I'm sure others would enjoy it.

Absolutely beautiful ice cream and cheese cake. This place is brilliant a wide selection of delicious yummy ice cream. The staff are very polite, the atmosphere here is relaxing. We really love coming here well worth it.

Not sure what happened to this place. Used to be a great dessert place, but now doesn't appear to know what it is. It looks to me like they've attempted to rebrand into a pizza takeaway, but still have the Sundaes Gelato branding on the windows at the same time, and still sell sundaes. Half of the ice cream containers were empty, and the menu was a bizarre mash up of pizza, burgers, and then sundaes at the back. Alongside this, the prices were all very high. It's a shame, it's as if this previously great food place has attempted to rebrand but not fully committed to it. It resulted in somewhat of a Frankenstein restaurant, lost and clueless on the street.

Fantastic customer service was greeted with a smile. Cheesecakes were amazing, a thorough great experience, and will certainly be visiting again

Good offer coffee and cake is cheap

Friendly staff. Best ice cream in Sheffield. Made fresh in the house.

They offer great food and excellent service.Highly Recommended Thankyou Noor!

We have visited here a couple of times and everything we have had has always been good quality. Not had nicer ice cream anywhere else in Sheffield :)

Brilliant place to visit it you ❤️ LOVE ice cream so much to choose from Lovely friendly staff to help you make you choices well worth a visit

Good selection of lovely ice cream, coffee, cakes and burgers.

To be honest I didn't get the friendliest of welcomes its only the second time I've been in and had to ask for the doughnut . There was an offer on for a free doughnutnor cake with your tea or coffee so we wondered in as I'd waked down ftkn children's with my grandson. He did my coffee took my money and I waited for him to offer me my cake NOPE. It was quite embarrassing having to ask I had to recheck the poster in the window. He really wasn't bothered. Honestly it's no wonder the place the empty there were only some other people at another table in there. And here's me wanting a job. My customer service is far superior..but hey ho. I hope it gets better for you guys have a lively Xmas xx

Came here quite a few times to hang out and enjoy some sweets. I think the menu and the ambience is average. The location is what makes it a convenient hang out spot. There’s a fair variety of ice cream selection too.

Good variety of desserts. You get a free slice of cake with the coffee.

Served raw waffle and refused to refund me when I complained. Said that’s “how they cook them” so they don’t overcook the bananas and the “Nutella”- which is melted chocolate. Won’t be going back.

Food was amazing burger proper handmade steak meat. Handmade pizzas all fresh and deserts to die for

Never had such a huge 3 scoop ice cream. So many flavours to chose from and all delicious!

Great variety of delicious ice-cream flavours! Good coffee. Crepes and waffles good too! Super friendly staff. A family favourite!

I just gave it 2 stars because the ice cream was OK, average ice cream, nothing to say about that. The experience on the other hand was terrible. I asked for an ice cream menu, and I was told that the menus are for food, I can have a look for ice cream on the fridges. I wanted something special, for my daughters birthday, we actually travelled for this 20 min, so I asked again about the ice cream menu, and the guy finally realised that they actually have an ice-cream menu. The cups in which we where served the ice cream where just sitting for display on some upper shelves, no rinsing or something to get the dust off for them. The staff attitude was like we were bothering them on a hot day. The staff uniform was made of joggers trousers and shirt, which was adding to the whole scene. The place didn't had AC, or this didn't work, anyway it was hotter than outside. We would have left if it wasn't for disappointing our children, who were expecting a good ice-cream experience. I would never go back.

The worse sundaes I ever been. Would have been better to buy a van ice cream. Do yourself a good a find something else.

Beware of fraud!!! They do charge extra. So, ask how did they sum up to the total. Other wise foods are good.

Good coffee, but the ice-cream, cakes and desserts are not that good.

Great place and a delicious ice cream !

Clean ice-cream was good all good

Nice place, good service. Next time, I shall experiment with my order

Lovely staff, fresh and amazing food. Clean and tidy place in the perfect area.

Very clean and well priced, very nice ice cream. But the staff would be better off working in a morgue all looked very miserable

I love this place. Ice cream portions are enormous

Delicious waffle with strawberries and chocolate, very tasty.

The chicken fillet burger is excellent and has a reasonable price. The meal deal combo is also worthy to upgrade as the milkshake tastes good as well!

This place is good but not good to the point I will visit again. Although the stuff are great and friendly, but the Gelato is no to great.

the sorbet was either icey and hard or runny and thin, the mango sorbet tasted of acid and the watermelon one was disgusting. the ‘gelato’ was rock solid. overall extremely disappointing.

A massive variety of flavours. Dark chocolate flavour is particularly tasty!

Lovely staff... even nicer gelato!!

The restaurant can get quite cold, especially if you're sat near the door, so make sure you bring a coat or avoid those tables if you're a cold person. The service is efficient - all our three orders arrived within 15 minutes of ordering. There was also plenty of choice on where to sit, with very spaced out tables, so it felt very safe from a COVID-19 point of view.

It was nice! We ordered the toffee fudge frenzy and the kinder bueno waffle along with a scoop of kinder bueno gelato. The portions are very big, so I think that the price is okay. The place looks pretty with the green neons, the pink and the red booths.

Had a delivery from here via deliveroo (covid treat). We had cookie dough and a sundae. Both came really well packaged, quicky and were delicious. Would order again (especially with 50% off!)

Students or people who are behind on their savings can still have a good time eating here.

Never realised there was more than deserts on the menu!! Had a chicken burger meal with a shake for £7.99. Definatley good value for money!!

I’ve been here a few times, the staff are nice people and the desserts are tasty🤩. However, I do recommend that they toast the marshmallows on the marshmallow waffle to make it extra nice because they were very hard when I had it today

Nice helpful staff and nice environment. A lot of options on the menu. Kids enjoy it very much.

Poor service. After a rip off £7 ice cream asked for a tap water to quench my son's thirst. The lady that was going to give me the water was stopped by her colleague who insisted I buy the bottled water. Go to Costco for friendlier service free tap water and far bigger ice cream than this rip off joint.

Great desserts, but my overriding memory from this was being refused tap water! In this day and age, for everyone who wants water to have to buy a PLASTIC SINGLE USE BOTTLE is an outrage. I hope they rectify this ridiculous policy in the very near future.

Good place to enjoy the desserts and ice creams.

They really serve superb sundaes and have varied selections. Top of that chicken strips and pizzas are also delicious. Perfectly priced as well, worth a try.

Lots of different flavours to choose from

Oooohhhh since discovering this place, I love it. You are spoilt for choice here. The desert is amazing. I highly recommended