The best restaurants serving Other cuisines food in South East

The staff are friendly and really helpful, you get a smile always, I enjoy a coffee and cake after my shop Shame there are no Carb options but that is Costa not this branch

This was a dump it was dirty and I am surprised that I am not dead I don’t know where it start with this place what a dump!!!!! There was paint on the sofa could not get in my room and there is a sign in the rooms write bad reviews her

Love the Christmas decorations they have up, quick budget friendly food and helpful team

Our first experience of a Christmas meal & the sea view Right from the warm welcome from the staff through to a lovely meal with generous portions of every course Finished off with a perfect Irish coffee we will definitely be back

Very good place nice food and excellent coffee

Good coffee cosy atmosphere. Friendly service.

One of the security guy was rude and I won’t go there again the worst clup in canterbury

Great breakfast; opening before the park at 8:30, so a civilised start to my working day some distance away. Traditional English breakfast with the food locally sourced - even the baked beans were home made! Good food served by nice people; many thanks.

Lovely young blonde barista was very helpful and has amazing customer service skills. Will definitely be coming back

A Nice,friendly atmosphere.Greeted by ,polite,well presented,young ,staff.Food and drinks to a high standard.Overall an enjoyable experience.

I visited there with my two young children and my mum for a drink and a cake. I ordered two luxury hot chocolates, two fudge cakes and two snow men cupcakes for my children. The order arrived incorrectly at the table without the fudge cakes and an extra hot chocolate that I hadn’t ordered but had paid for. I received a refund for the extra hot chocolate by staff member that was very polite. I then waited for the fudge cakes to arrive and realised that they were not on their way. I approach the counter to raise the question ‘where are the fudge cakes that I had ordered’ to a staff member. This person showed me the receipt and my total order was on there and paid for. The lady then told me that I hadn’t paid for the cakes and that I needed to. At this point I was frustrated with the service and did not feel it was my need to pay for the fudge cakes again as they were clearly on the receipt, she showed me. From this moment Leona, who claims to be the ‘owner’ of the Orangery very rudely and unprofessionally in a confrontational way aggressively spoke to me saying ‘I am not giving them away you have still got to pay for them Are you expecting freebies?’ I was and am completely dumfounded and shakingly shocked at her customer service, her behaviour and attitude towards me. I responded with wanting a refund and said that I was going to leave at which she asked me to bring back the snow man cupcakes to which my children had already eaten, and she told me to ‘get the children to regurgitate the cakes’. All of her communication was confrontational, argumentative, aggressive and intimidating and it was a floor show for the customers who were present. There was a significant number of people who witnessed this as the café was busy. I walked away and told my family we were leaving. I was visibly distressed, shaking with anger at the way I had been spoken to and treated as a paying customer by Leona. I took the hot chocolate that I hadn’t drank back to get a refund to which Leona very stroppily without any communication and atrocious behaviour completed the refund. I then went back to collect my family to leave, and I could visibly and audibly see Leona ‘slagging’ me off to staff members in front of other customers. She was gesticulating with her hands in a grand fashion about me. As I left I approached her to say that I was able to hear and see what she was saying about me and she said in an aggressive, chavvy way that ‘yeah she asked me what happened so I told her’ I am absolutely appalled and lost for words at the service, approach and professionalism of Leona who claims she is the ‘owner’ of the Orangery tea rooms. During this confrontational situation I became aware that other staff members appeared fearful of her as they were apologising profusely to me for the way Leona was behaving and the lady who was trying to give me the refund was stuttering and extremely nervous. I wonder what it must be like to work with the ‘owner’ of the Orangery rooms who behaves in such an atrocious manner towards paying customers. I want to clarify that the other members of staff where extremely apologetic for Leona’s behaviour and treated me as I would expect to be treated.

The gentleman working in the kiosk (i believe he may be irish but I may be wrong) provided excellent customer service and it really set me up for a good day. He is wonderfully welcoming and friendly. Keep up the great work!

First time here The Breakfast was fantastic Only £7.99 with Tea/Coffee and Toast Highly recommend

Fries were raw, jacket potato with shrimp still frozen on the inside. En pie was tough and barely warmed up in the microwave. Glasses dirty and tables sticky. I've never had such bad food.

The lady in the till wasn't very nice. After telling us they run out of pasta and chicken, she gets upset because we didn't think in a second option straight away and took us an extra minute to order an alternative. We just ate here because it was already late for the kids, we assume the food is not great but at least we expect a good service to compensate the quality. And btw, how can they run out of anything being a supermarket?????