GastroRanking-logo
whatsappWhatsapp
phoneCall
desktopWebsite
menuMenu
bookingBooking
3,00

Based on 41 opinions finded in 1 websites

3.0Ambience2.5Cuisine3.0Price3.0Service
site_photo4

Nº 291 in 336 in East Hampshire

Nº 62 of 69 Other cuisines in East Hampshire

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteTripAdvisor413.0

comment_iconOpinions

Shockingly under trained and under staffed. Charging more for a coffee than nearly any other Starbucks I’ve been to, this branch is out of control . 15 mins waiting for a coffee with only 4 in front of me, this place is out of control. One of the staff overheard saying she’s going to cry that’s how bad it was, the other just clueless Sort it out management

site_logo

Andrew m . 2022-11-18

MORE AT TripAdvisor

I was extremely impressed by how clean and fresh the Starbucks was at this service station. All the staff are very attentive and friendly which is quite unusual when you have young Saturday staff. The toilets were clean with more than 1 loo which makes a fabulous change (also unusual when run by youngsters). We certainly will visit again rather than waiting until Ripley!

site_logo

Lisa H . 2022-10-15

MORE AT TripAdvisor

No washroom facilities and no prior notice of this on the door as you enter the premise. It only becomes apparent after you have ordered your food and drink and see the notice at the end of the service bar. When queried, a very rude and loud supposedly management person told us to try the gas station or go somewhere else. Luckily a more helpful member of staff explained better where we could find some. How this establishment is allowed to operate is anyone's guess. Even if you are desperate for refreshments or facilities, don't stop here, it's a miserable experience.

site_logo

Sophisticat_12 . 2022-05-09

MORE AT TripAdvisor

Heating oven broken .since the 20/12/2021 and staff advised they do not know when it will be repaired . 'Its almost Xmas so do not know when it wil be repaired' 21.12.21

site_logo

andrejW9648FG . 2021-12-21

MORE AT TripAdvisor

Worst customer service I have ever seen. Staff not washing hands, seemingly no assigned roles which caused chaos and all of them moaning about how long their shift was.

site_logo

TheMc07 . 2021-10-29

MORE AT TripAdvisor

Rude stuff , dirty toilet , rubbish 🗑 coffee and milk shake, drink not hot , fly every where, not clean at all

site_logo

mohammedaN6739ED . 2021-08-22

MORE AT TripAdvisor

Rude stuff and rubbish coffee,,, I did try to use the toilet and the guy behind the till replyed with rude attitude saying the toilet out of order,,,,topical lazy people does bot wanna,do work ,,,, so stupid ,,,,

site_logo

mohammedaN6739ED . 2020-09-24

MORE AT TripAdvisor

Friendly service team. Nice spacious Starbucks (no drive thru). Stopped for my usual latte en route to M25. First time at this road house Starbucks. Despite being New Years Day the team we’re welcoming and friendly. The branch was quiet. Coffee good as was the porridge. Nice place.

site_logo

GReyMaiden . 2020-01-01

MORE AT TripAdvisor

Great service, thanks Ange and Molly for the friendly service when I stopped for a quick coffee. Nice to have the name used that you ask for, personalises the experience. Great ambassadors for the brand.

site_logo

HEGooding . 2019-11-29

MORE AT TripAdvisor

Stopped for drinks and brunch whilst travelling along the A3 northbound. Plenty of parking that is free. Bought panini and gluten free panini which were toasted to order. The gluten free panini was cooked in its covering to prevent cross contamination which was very reassuring as a coeliac. Staff friendly but they were not proactive in cleaning tables even though it was quiet with only a handful of customers. Everywhere where we were seated was a bit ‘sticky’ and uncared for. Didn’t need to use toilet facilities but they were fairly good in the past.

site_logo

Masefieldcrew . 2019-08-25

MORE AT TripAdvisor

Had a very good time. The facility is great and the staff were very helpful.The service was really good.

site_logo

geepatel . 2019-07-03

MORE AT TripAdvisor

The dilapidated, trashed home right next to the Starbucks is frequently broken into for drug parties police. Starbucks is too cheap to buy/renovate the property and so the drive through though convenient, remains a negative experience. Go elsewhere. Cistas in Cobham perhaps?

site_logo

Cindy R . 2019-05-28

MORE AT TripAdvisor

Very disappointing. My egg and bacon muffin was tasteless. No sauces available. Iced mango tea should be challenged by the trades descriptions act. Mango juice and a lot of ice but tea in my vocabulary means an infusion of something. Musack too loud.

site_logo

Maigemu299 . 2019-05-19

MORE AT TripAdvisor

No ceramic cups to have in because Emmy couldn’t be bothered to wash them up as the dishwasher is broken. Overcharged and received no apology. No smile on arrival. Forgot about our toast so one of our party had already eaten before we got ours. Asked for an apology due to multiple f ups and Emmy refused. Very disappointing service.

site_logo

jesswre . 2018-12-08

MORE AT TripAdvisor

Dont normally write these but hey, nice coffee and almond croissant, we stayed the night locally so wanted a good drink for our way home after our short break.

site_logo

a s . 2018-08-22

MORE AT TripAdvisor

Friendly staff very helpful polite and well mannered very good and quick service I would defiantly recommend to friends and family I also like the fact they clean as they go.

site_logo

heidi1975 . 2018-06-25

MORE AT TripAdvisor

We visited this Starbucks twice this weekend & both times found the cafe very clean. There was a good selection of snacks which were good as was the coffee. The staff were very friendly.

site_logo

joanmcgillan . 2018-05-27

MORE AT TripAdvisor

Staff are amazing and polite. Coffee and breakfast rolls great. However, the place is filthy. Wasn’t very busy but he’d to clear our own table and floors were covered. Love the tree tho🤗

site_logo

susanhZ4963DL . 2017-12-03

MORE AT TripAdvisor

A quick stop for lunch and found the staff very helpful and friendly. This could easily become my favourite Starbucks.

site_logo

557terryw . 2017-10-18

MORE AT TripAdvisor

Pulled off the A3 at this service area, for a snack lunch. Apart from the Shell petrol station, this site is shared with a well known hotel chain. The site is absolutely filthy, littered with paper, plastic cartons, fag ends, you name it, it was there. The car park had not been swept for many, many months. The green areas were overgrown with Ragwort and the grass had not been cut this year, attaining a height of about one metre, right up to the walls of the Starbuck establishment itself. The paved area at the front had weeds growing through the joints. What a horrible site, we nearly turned away. Inside was not much better. Tables were uncleared, unwiped and crumby and remained so for the 15/20 minutes we were there. They were not even busy either. I had a chicken and bacon sandwich which was almost out of date. Taste? what taste. The single piece of lettuce had more taste than the rest put together. The bread was ok (ish) though. My wife had a 'croque monsieur', which she said was tasty. She enjoyed the coffee, I had a smoothy. Total bill, over £12!!! What a rip off.

site_logo

John W . 2017-07-15

MORE AT TripAdvisor

Popped in after using the gym for a drink - tea for me and a large hibiscus drink with lemonade instead of water for my husband. The tea was OK, but why don't they have decaf tea? The hibiscus drink was not! The young man who served us filled almost the whole cup with ice, then put in the hibiscus squash and a little lemonade When my husband had finished the drink, the cup was still filled almost to the brim with ice. When we ordered, the young lady behind the counter asked her colleague if he knew how to make the drink; he answered he did, and then when he put in the ice, she told him it was too much and he said shush!! We will not be back!!!

site_logo

Fishing_wife . 2017-04-13

MORE AT TripAdvisor

Friendly convenient coffee shop, exactly what you expect from this chain. Good stop off from the A3.

site_logo

Chris H . 2017-04-04

MORE AT TripAdvisor

Good coffee and breakfast . excellent service .The shop was spotlessly clean and the food counter had plenty of choice

site_logo

andymacdonald30 . 2016-10-29

MORE AT TripAdvisor

Visited around 3.30. Friendly staff and comfortable and clean surroundings, toilets were clean and functional.

site_logo

Jo5999 . 2016-10-15

MORE AT TripAdvisor

Usual Starbucks offerings - why does it take so long to buy a coffee in these places - gave me the wrong croissant so had to take it back - mucky outside windows - dirty toilets - not a good place to visit if you don't need a wee!

site_logo

PabloMorley . 2016-10-09

MORE AT TripAdvisor

Cute and modern Starbucks cafe. I remember when it was the Little Chef and an all day breakfast was served on a plate. These days its served on a saucer and in a bap for speed and convenience. Not quite the American diner experience I was looking for...change isn't always progress. The Americano coffee was bitter and had an aftertaste. Staff were helpful and pleasant.

site_logo

Frazzamataz . 2016-10-02

MORE AT TripAdvisor

Standard Starbucks. Usual offering in an Unusual location which was lovely. Coffee nice cookies stale thus poor rating.

site_logo

Jimmy M . 2016-08-14

MORE AT TripAdvisor

Nous avons demandé 2 cappucinos, malheureusement le café était brûlé.. dommage, pour le prix qu'on paye :o

site_logo

Melanie_hbk . 2016-08-11

MORE AT TripAdvisor

Always good to have a mid morning coffee I do need an extra shot so a tall is three shot latte and still nowhere near as strong as Nero's but it's a nice little place with outdoor seating and a enclosed seating outback. It looked clean and tidy if you like Americano I would skip this because it's not strong enough and watery. The cake selection is better then the coffee toasted fruit bread is excellent and great value. Staff polite but slight diffultitly understanding the young lady or us understanding us.

site_logo

Tail2Tell . 2016-08-09

MORE AT TripAdvisor

This review is for A3 Northbound near Ripley not Ascot branch. I was shocked how poor this place was, it's cleanliness is questionable to say the least, its coffee if you could call it that was some lukewarm liquid. The toastie at 2.99 was served up as a burnt offering and as for the bun if thrown would do some serious damage to a person or whatever it hit. Do not go here even if it was the last eatery on earth, you'll regret it.

site_logo

Clinton B . 2016-07-28

MORE AT TripAdvisor

Great coffee, croissants and service on the doorstep of Old Thorns Hotel and the cafe is clean and all breakfast pastries looked fresh and appetizing..

site_logo

piratequeen3 . 2016-06-19

MORE AT TripAdvisor

Great coffee Good service what more could you ask from your Starbucks Well done guys and big smiles too Dr Steel

site_logo

Dr Freddy S . 2016-05-27

MORE AT TripAdvisor

Love this Starbucks and will always stop off if I can hold off the morning coffee fix long enough to to wait to get there. Feels a lot cosier than many Starbucks' and is usually quiet with the motorway passing trade. Great coffee too!

site_logo

Louise O . 2016-05-27

MORE AT TripAdvisor

Husband and I drive all the way to Liphook for this particular Starbucks twice a week because the customer service and ambiance is so good. Store is always immaculately clean, great music, and friendly staff. Nice big store with plenty of seating.

site_logo

VansKindaGirl . 2016-04-26

MORE AT TripAdvisor

My (and my husband's) favourite place to go to round this area for a really good coffee. The place is kept pristine and the staff are always so friendly and helpful. I am made to feel welcome every time, and do not feel rushed to go, even after I have finished my drink, and still want to chat to my friends. I go there so often now (it is that good), that I am on first name terms with the staff, and it is lovely to be greeted by name as I walk in.

site_logo

JeanCordy . 2016-04-13

MORE AT TripAdvisor

The usual Starbucks fare but it's the staff here who make it! They are always friendly and welcoming :)

site_logo

NJT_13 . 2016-04-09

MORE AT TripAdvisor

I was staying at the nearby Metro hotel and it was convenient having a Starbucks right next door.

site_logo

R0bin_1999 . 2016-04-04

MORE AT TripAdvisor

I take my daughter here after school sometimes for a treat. A good hot chocolate and coffee. You know what your're getting and close to home

site_logo

Iaincallaghan . 2016-04-03

MORE AT TripAdvisor

Really friendly and welcoming. Great coffee clean and comfortable.

site_logo

janeb242 . 2016-03-06

MORE AT TripAdvisor

Went Quickly for a coffee yesterday afternoon when I had to fill my car with petrol on the adjacent forecourt huge improvement from few weeks ago. Well done to the personnel there,,, See you soon.

site_logo

Pierre-Loup-DeCam . 2016-01-21

MORE AT TripAdvisor

Formerly a Little Chef Site .... Google map needs to be updated...!!!?

site_logo

Pierre-Loup-DeCam . 2015-12-17

MORE AT TripAdvisor

Similary restaurants in South East

restaurant_img
3,0

40 Opinions

location-icon18
Other cuisines

On Saturday 18/5/2024 - I looked up on Google the opening hours of Cafe Nero in Petersfield as I was not in town earlier in the day. What was to be my only trip to town to visit Cafe Neros (which I wa

coffee
restaurant_img
3,0

33 Opinions

location-iconHigh Street
Other cuisines

Here for breakfast, friendly staff, attentive service. The pub serves a good value well cooked breakfast for a good value price.

coffee
restaurant_img
3,0

62 Opinions

location-iconLakesmere Road
Other cuisines

Coffee great and staff very helpful and friendly. Very clean too and covid rules followed with hand sanitiser available at lots of points throughout.

coffee
restaurant_img
3,0

17 Opinions

location-iconLondon Road
Other cuisines

I work a few doors down and have to share a car park with them. Everyday now I have to remove their rubbish from my car which they just dump in the car park. Their attitude towards the businesses an

coffee
restaurant_img
3,5

50 Opinions

location-icon
Other cuisines

Not sure what's gone wrong here. This cafe use to be great years ago with home made produce. Now its coffee from a machine and bought in cakes. Very disappointing. We had coffee and cake but wished we

coffee