Pret a Manger in Winchester

My husband and I called in for a drink and cake while on a shopping trip . We ordered a tea , a coffee and two cookies . The drinks were served in a paper cup and the two accessory stations in the cafe were out of use meaning that we had to go back to the entrance to get sugar etc . There were no napkins anywhere in sight. The cafe was very sparsely furnished and very uncomfortable. There was one chair in the back section where there should have been four . The cookie which I had chosen was as hard as metal , so much so that I could not bite it . I returned to the serving counter and complained , the assistant agreed that it was not edible and gave a refund . I mentioned that we couldn’t see any napkins and was told that the customer has to ask for one if required. In all this was a very unacceptable experience . We will never return

Great, fresh food and drinks, but would be nice if the staff could smile more and make customers feel more welcome. Thanks.

I find reviews of pret amusing to read… you honestly get what you pay for. The chain does not aim to please you with selected blends of coffee and it definitely does not aim to please your senses with the decorative ornaments. Most people get coffee here as it is jet fuel for £30 a month- it is a wrong place if you want to feed your Poppy and Tilly. Besides that it is not bad ;)

I asked for a flat white coffee to drink there and got a tiny paper cup of coffee. This was obviously very poor value and presentation

I find it extremely disappointing to regularly visit Pret A Manger (s) to find the seating occupied by students, with their laptops, their bags, pencil cases, note books & a single drink that has clearly been drunk sometime ago. Majority of the time they are taking up two tables, along with 4 to 5 chairs. Not to mention their feet up on the chairs, I mean come on where are their manners? This isn’t student halls for goodness sake! Winchester is a Cathédrale city, with visitors coming farm far & wide, they should be able to come & have a coffee, with out having to circle the tables, like they are waiting to come into land. This is certainly not the only Pret that has this problem, Bath is plagued with this attitude to free wifi & students intimidating other paying customers. My advice is potential customers, check to see if there is actually space to sit down, before you purchase your drink of choice. Other than that, the food is great, of course, that’s why I like to come into Pret.

Visited the other day due to my partner being an NHS worker.

Pro supuesto Winchester es una ciudad muy bonita y despues algo tiempo comprando entonces una taza de cafè es justo que necesitas. Este lugar es un buen y credo que venir aquì vas a muy feliz,

PaM is right in the heart of Winchester's shopping district and near the cathedral.So very handy for a quick lunch etc. Deceptively spacious as it has a large upstairs seating area. Turn around is quick so you can usually find a table even at busy weekend peak periods.

All the P and Ms sell the same type of sandwich related food which is pretty much quite average. I believe they should change the philosophy and provide locally related food stuff

A good place for eating and drinking something, in the main street of Winchester. We preferred to stay in a table outside, just because the internal environment was a little bit tight. We ate a sandwich and drank a soda.

Good food for a quick lunch, they take care about the allergies, they have panels about all information or if you ask they give a folder allergy with more specific information. Nice staff and good space!

On a hot August day we stopped for a lite lunch. The cans were cool. The toilets clean. Not too busy.

ハイストリートの一角にあるプレットアマンジャー。お店はそこまで大きくはないのですがチェーン店なので安定の味。

I don’t go to Pret in Winchester because the coffee is too weak and always too cold for my liking.

An excellent choice of fast food, much of it is relatively healthy. There's plenty of seating on two levels.

The people who run this Pret deserve an award. Superb atmosphere. Superb customer service. We were looked after with smiles and cheeriness. They helped make room for my 88-year old mum in a wheelchair and they even gave my son a new bag of crisps when he dropped them all on the floor. And they swept them up with a smile telling him not to worry. Great to receive some excellent customer service.

There was a large selection of healthy food options including some vegan options although these did seem to disappear quickly.

Very disappointed this morning, expecting to buy your Delicious porridge for my breakfast, it was 11.00am and found it had all been taken away. So went to cafe Nero and had one there.

Usually find vegan food for my lunch. Only gripe is tables slow to be cleared so sitting at a table with dirty cups is annoying but I have always been quick to be served.

Stopped for a coffee whilst wandering the streets of Winchester.

Pret a Manger offers a variety of sandwiches, salads, and soups at a reasonable price. Today I had a good chicken salad sandwich with chips

We’ve visited this shop previously in the summer and it was very busy so we put the lack of customer service down to that but visiting today sadly nothing had changed. The same chap behind the counter couldn’t even be bothered to look up when taking your order with no interaction with us at all. Worryingly he was in a different shirt than the other staff so did that make him the Manager. It’s a shame because the food and drink on offer is really good and varied but is daly let down by the customer service.

Came here on a Saturday for a break between shopping. First time visiting a Pret but was impressed as the hot chocolate was very nice indeed, especially with cream. There isn't much seating available on the ground floor but was plenty upstairs.

Great coffee, but expensive like any coffee chain. They have a good variety in food selection, all very healthy and the sandwiches I have tasked have been very good, but they are expensive.

Pret a Manger is conveniently located in the city center. Efficient service, wide selection of salads, sandwiches and pastries, big sitting area, comfortable chairs, pleasant atmosphere. I had a salad with chicken, pistachio, tomatoes, cucumbers and it was one of the best salads I've eaten for a long time! The ingredients are perfectly matching, fresh and tasty. Macchiato is also on a high level.

bright and sunny coffee shop selling usual coffee shop goodies that are fresh....light lunches....good position

... why the reviews of the service here are so poor?

The staff put me off buying coffee again from here. Efficient yes, friendly no. False smiles accompany a sale. They do there job well but really don't care about the customer. Sorry, but that's the impression I got.

Nicely situated n a corner of a lane connecting with the High Street, this is a great place to people-watch. ut you came here to eat! The same fare you can get countrywide so you know what you will get; good quality and value for money but, and a big but, there is no gluten-free bread so you're reduced to a salad and I don't always fancy salad. Time to up the operation, Pret a Manger

We asked for two Turmeric lattes

The staff at this restaurant were particularly helpful to me when I found myself in a panic situation. I am extremely grateful and after I had a delicious macaroni cheese and kale cauliflower. Thanks Pret. You are my fave!!

Staff are not helpful, bordering on rude. Only 1 toilet working and that needs a clean. Really gone downhill. Not a good reflection on Winchester.

We used to go to Caracoli, but ever since that became impossible to get a seat in we started visiting Pret. The coffee is on a par and although the food is fairly routine, there is plenty of seating and you don't feel pressured to move on. Yes it's a chain and so not particularly imaginative, but there's no unpleasant surprises either. The only downside is that it sometimes takes a while to get served.

Pret a Manger has really made healthy eating out in England easy, affordable and enjoyable. Granted it is a bit pricey, but considering that the ingredients are organic and fresh, it is well worth the prices. The sandwiches are really good as are the soups. The juices are excellent. I loved the turmeric-jalapeno hot shots and the ginger shots. I took these back every night to my hotel room for a late night or early refreshment. The cheddar and pickle sandwiches were excellent. I'd also often pack a picnic from one of the stores and take it on my wanderings through the city and the parks.