The best restaurants serving Fast food food in England

The lady manager was so rude. Staff need serious training on customer service and basic politeness. Shocking behaviour from staff.

Useless at getting your order correct. Ordered 2 Filet burger meals and a zinger tower meal and drove home 20 minutes to Brentwood. Indoors we discover there is only one fillet burger in the bag. I mean how difficult is it to get orders correct? Just shear laziness or stupidity or I don't give a f#@ attitude. So in effect they just stole money off me.

horrible experience. I ordered on Uber eats. I didn’t receive all of my food. My chips lacked salt and my bag fell open and some of my food fell on the floor.

Just full of rubbish. The workers were NOT wearing any hair nets and when I got my food I saw hair on it. Plus I think the food was mouldy because I saw black spots on the burger. There was sauce squirted on the floor and there was flies flying around. Also when they asked me if I wanted to donated to charity they looked at me with a side eye because I said no

Suzanne the manager couldn't have been more helpful. Daughter on her way to hospital on a 35 mile journey here from home while I waited for her to be driven up by family member, and while I was waiting needed to order food for myself and then delay another order until my daughter had arrived. I was getting confused with the app and what was available, but Suzanne helped out, and put the second order on hold until daughter arrived. Very friendly and empathetic. Enjoyed the food. Thank you Suzanne!

Liam was SO polite, upbeat and genuinely caring about his job! Well done Liam! We hope you do well at McDonald’s, you were a breath of fresh air!

I have been here a few times over recent years as am local and this is the worst McDonalds for service and quality I have been to, with the exception of Coventry Road Bordesley in Birmingham which is appalling. Called in for breakfast after a 5 hour journey and despite it being 24hrs, restaurant was closed. Only drive through open which was cash only, so most people drove off. I had McMuffin meal - old and dried up McMuffin, tough and unpleasant, hash brown was leathery and tasted of old burnt sunflower oil. Coffee was good. Won’t go back as this was last chance.

Gave up using delivery service as food is always missing so decided to go in tonight and order got it home and yep my burger missing now it cant be that hard yo put 3 burgers 3 fries and 3 cokes into a bag yet again Ive ended up with no burger its shocking and not funny in the slightest this has tobe the worst Mcdonalds in this area. Answer me how you managed the 3 fries and 3 cokes but no third burger I shall bemaking an official complaint now as I am sick of being mugged off my you!

Disgusting, sat I'm my car outside of burger King and just watched two members of staff outside smoking . The young lady moved away from the store but the young lad stood outside an open kitchen door vaping and blowing the Vale smoke in to the kitchen . Whilst sat here I have rung the number 3 tines and each time it's been person unavailable. So I've taken photos of him smoking and I'm reporting it to environmental health first thing in the morning. Unacceptable . And no way am I going in there again

Staff smoke in their uniform in the pure gym entrance. Spoke to the manager keeps happening this isn’t professional allowing staff to smoke in someone else premises.

When chairs are moved very noisy could have better furniture. Food ok chips are still the best double cl still really good. Just very noisy

i don’t know what’s going on at the minute with mcdonald’s food but it is absolutely atrocious and staff can’t seem to get orders right which are written down on a receipt, i ordered a 3 piece chicken select meal which is on my receipt and they gave me a cheeseburger i also ordered large fries which were half empty and soggy with no salt on them, id also ordered sweet curry dips and they gave me sweet and sour which was also on the receipt.

SO SLOW…ordering here is like watching paint dry. Takes ages and just tedious. Why is ordering here every time so so slow and takes forever for the food to get to you?

It certainly deserves its low rating. Unpleasant and inefficient staff and, probably, the worst fries we’ve ever eaten … and we eat quite a lot of fries.

We ordered our food and by the time we got it it was almost cold. There was food ready for collection and sat there for 20 minutes before I left. Part of our order was missing