Mcdonalds Restaurants in Wychavon

Came at 1am told it was 24/7, my van is 3 metres high and doesn’t fit underneath the height restriction barrier, doors locked so I tried to speak to the people on the drive threw and was very rudely denied and was actually quite upset in the response. Think the manager could do with working on staff morale and approachability….

Picked up my daughter and friend after a night out, they were hungry to went Evesham branch, ordered asked to go to Bay 1, wouldn’t be long. Then there were half a dozen cars waited and waited for the fast food. When the guy finally came out with the food, he bought all 6 out at the same time, even though we first to order and park up, we were not first to get our food! No apology and Luke warm chicken as it had been sat waiting for the other meals to be ready. It was meant to be a quick trip on route home.

Only ordered 4 things, it took ages everyone with bigger orders served 1st, apparently mine was still cooking so why the hell was it cold.I live just around the corner!!! So it hit the bin quickly .

I was appalled at the time I waited for 2 ice creams, they were very busy but with plenty of staff, but it was painful to watch the speed they worked at, I saw one lad do 2 ice creams in 15mins in the end I spoke to the manager, to be honest no better still had to wait totally incompetent I’ll never go again as this is the 3rd time it’s happened and I’m lucky today as on a warm day the ice cream machine usually isn’t working

Only wanted a mini McFlurry. Sat in the queue for 20 minutes and when they finally gave it to me it was already melted??? Feel a bit sick wondering how long it must've just been sat on the side. Wish I'd noticed before I drove away so I could've said something

Just don’t! The food takes so long to cook it arrives cold. For years this has been one of the worst McDonald’s I’ve had the misfortune of going to. Thought I’d try deliveroo to see if that was any better than the mile long drive thru, nope! Over an hour ‘preparing food’ and still nothing. The kids have eaten so many snacks while waiting, maybe it will arrive in time for breakfast.

Order via Uber eats. Food arrived cold and missing a main meal. Spoke to Uber eats customer services and they didn’t help

You wait ages, food is cold most of the time. milkshakes, fanta and ice cream are always unavailable. The people that deliver food are hanging around the counter which makes you feel uneasy if you go through the drive through alot of the time you have to wait in a bay and the car park is way to small. Ive been to Alcester, 2 Worcester ones ,Cheltenham and Redditch and there nothing like evesham one. you need to sort your self out as you will loose costumers

Honestly the very worst of anyMcDonald's I've visited. Every single time, without fail, you have to go and park up and wait for your food, regardless of what you've ordered, and then it arrives colder than a Tories heart and looking like it's been thrown at a wall before packaging. Avoid this one at all costs!

For some reason this McDonald's seems to charge you £2.39 for a regular latte when Wychbold and Kidderminster only charge £1.99. Don't mcdonalds have a blanket price list?

Yes it’s a bit slow here. Did table service on app. But the breakfast 🥞 muffin was hot and coffee filled to the top 🔝 of the cup today. Clean and tidy inside and staff friendly.

Plam for 25% delivery to what you order...or like the lottery 300% more than you want. You never know what will turn up. he home delivery options If you like gambling try mc Donald's home delivery. We hot a load of sauce but no nuggets?

Absolute terrible service on drive through. Takes 30 mins to get to a window. YOU WILL BE DRAWING YOUR PENSION BEFORE RECEIVING YOUR FOOD!!!

Sat in a queue for 40 mins once food order was taken it’s appalling . Avoid and all the staff do is try and upswell charity bags or apple pies . I’d rather have fast food

1/5 No milkshakes or frappes like what kinda McDonald’s is this? The only good thing was the floor staff. Wouldn’t recommend if have to be honest.

Always missing items from my order, and living 20 minutes away I haven’t got the time to drive back. Haven’t seen a single staff member smile!

Absolutely diabolical! I pre ordered via my mobile, arrived at the drive through to collect at 7.05pm, sat waiting at one kiosk, whilst 15+cars went through the other kiosk yet the driver in front of me was ignored. Finally, around 15mins later, got through only to be told the order would be 5mins and to wait in the carpark. Food eventually came 20mins later, completely wrong order and stone cold. Went into store to complain, and was told the order would be redone, and it would be 5 mins. Half an hour I was stood in there waiting for the food. 1hour and 15mins from arrival to food. Loads of people complaining inside, and the only people getting orders were the delivery drivers for deliveroo and uber eats. One driver collected twice whilst I was stood there, and at least 8 drivers, each taking away multiple deliveries arrived and left without issue. It is obvious this place cannot cope with the demand of deliveries, and prioritise these orders above everyone else. Staff hide from the counter, as they know the queues of people waiting are complaining. When the food eventually gets to you, it is cold. Worst McDonalds EVER!!!

Lunchtime on Monday. Table service. Waited around 10 mins. Busy drive thru. Quarter pounder not the hottest. My wrap and chips 🍟 was just fine. So all good.

I’ve been to this McDonalds many times, but something REALLY seems to have slipped. I got there at 11am, thinking I’d grab a quick bite on my way home before the lunchtime rush…. It took 25 minutes to get to the pay window of the drive through, even though there were only 7 cars in front of me. We all sat there for 2 lots of about 10 minutes with out engines off, not moving, before beginning the crawl again. Whilst queues can be expected, the whole time we sat waiting there were two employees were on the roof splaying the bird muck and other dirt off the sides of the roof all over the cars in the drive-through . They were laughing and joking between themselves, no showing any care for customers cars or our health, forcing us to reach through an almost waterfall of dirty water to pay at the window. To make matters worse, whilst I was at the payment window, getting my car and arm covered in dirty water and bird muck, the heavy scrubbing brush was dropped from the roof of the restaurant and bounced off my car with a very loud bang. I had no choice but to get out to inspect the damage, again, getting even wetter with dirty water, bird muck, and god knows what else. It even went in my hair! By the time I got home my burger was cold and it went straight in the bin and I got straight in the shower to decontaminate and wash my hair for the second time that day. This visit was absolutely disgusting. I left feeling dirty and stressed (I’m sure I wasn’t the only one!) If dirty water was sprayed round INSIDE the restaurant ,and over the customers, then it would get shut down due to a hygiene violation. Considering McDonalds server food OUTSIDE to the same rules should apply. The care and consideration for customer vehicles, customer hygiene, and all round effort to make the restaurant (inside and out) a nice place to visit is atrocious. The management and employees should be ashamed and should consider resigning to clear their conscience. They said they would call me that afternoon to check everything was ok, but they never did.

Got a chicken burger which only had a small amount is mayo in it, it was so dry I went to ask for some more and was told “we’re not aloud to give it out” I said I am happy to pay and explained there isn’t a lot on the burger he responded “we can’t give it out any more” I then explained how I was given more the week before and replied again “we can’t give it out anymore” I ended up leaving the burger as it was too dry and refused to put more on the burger, didn’t get money back either I just would love to know why McDonald’s isn’t aloud to give out mayo anymore… what have you done to it that is so special you can’t give it out!? (Or is it only Evesham a rules and not McDonald’s)

Worst managers and restaurants ever ,excessive amount of waiting , be ready to wait 1h for a meal ,managers are useless ,some of the staff try hard tough

I understand a wait during busy periods… I’ve never once had ‘fast’ food from this branch. 90% of the time you are parked up and told to wait… today there were 2 people in the restaurant and no-one on the drive through. We were parked up for 15 minutes… when the order arrived it was missing elements (again not the first time). This branch under new management will go a long way, unfortunately current management seem to think ‘the branding is all we need’ Shame

We ordered about three or four drinks, and its taken about 20 minutes to even receive our drinks. Appalling staff who seem to be extremely nervous due to the hold up. Definitely need more staff in there.

25 minute wait for cold food. Burger dry and missing all relishes. Couldn’t be bothered to drive back to complain and waste another 1/2 hour of my life. Staff were dismissive when I chased the order at 20 minutes Save yourself the bother and use one of the local independents.

Very bad reviews, but not our experience on Thursday 1st December. Nice staff. Ordered on app. Breakfast delivered to table with a smile 😊.

It doesn’t matter if you eat in, Drive thru or click and collect the wait is a minimum of 20 mins every time (fast food 😂), 9/10 the order is wrong or missing items and they almost never have milkshakes 🤷🏻‍♀️. The problem you have...

All the uber eats guys served first wether they here before or after us , 24 minutes and still counting, not impressed

Called in early and had a twenty minute wait, even though there was one customer ahead of me. If they are not ready first thing they should not open until they are. Had a sausage muffin which was ok, the coffee was barely warm. Would...

I keep trying every couple of weeks but still no improvement. Half an hour to get served, food cold and items not available. Very young staff, with no customer service skills, complaining about how busy they are. McDonald’s head office not interested as this is...

As it was quiet inside with plenty of tables took my mum inside for breakfast. Staff are ok. Ordered on app in advance then waited at counter. They have absolute radio playing which is far too loud that as my mum has a hearing aid,...

Worst branch of McDonald’s. Food always missing from orders, wait ages for food, poor service. Don’t even bother responding to emails when you let them know things have been missing. Won’t be going back again. Given the place too many chances - 1 star review...

Decided to do a test if you fancy a McDonald’s and your in Evesham it’s quicker to drive alcester next to the bp. A friend drove past me as I pulled into the Evesham drive thru, and he got back to Evesham with his food...

Tried the drive in after 9 on a Sunday evening. Committed to the queue with no way out and had to wait an hour. It looked like priority was being given to home delivery. Note to manager, if you can’t staff the drive in, just...

Ordered a breakfast for 3 on the app at 10.40… waited in the queue for 25 minutes when we got to the payment window told they couldn’t do our order as it was past 11am! Awful customer service, awful staff, not friendly, not helpful.. this...

This is the second time I’ve stopped here and had exactly the same experience - terrible customer service and a long wait. Today we were served by Zoe who decided to leave us waiting in the car whilst she served cars on the other side...

Awful long wait rubbish customer service cold food. Ran out of food. Do not go, your be waiting at least 45mins everytime

Great place to eat fast food 🥘 just respect the staff !!!! Disgusting how customers think they an behave for cheap meal !!!!

Wrap of the day cold, tough chicken, one small piece it took 30 minutes to get Deliveries flying out but waiting customers ignored. Another customer waiting for an hour for a salad and a happy meal. Staff unorganised, slow and no customer interaction. Delivery drivers...

Dire service, not overly busy- nearly 20 mins wait. Went in to specifically try the new summer menu- wife wanted to try the Tiramisu mcflurrie but once again no mcflurries or shakes. This Mcdonalds is a total bag of crap. Better off going to Cheltenham

waited 1 hour for a happy meal for my daughter. she is so hungry and sad. i am so hungry and sad also. please apologise. we are so hungry and sad. fuming. not worth it.

Its 19:40, thought we would grab a MacDonalds In Evesham. Pulled up at the drive through , 4 cars in front of us. 10 mins later. Looks like they are not serving evenly between the lanes again, the car behind us was served in the...

Absolutely terrible service painfully slow, also got my drive through order wrong. Feel sorry for the young people working there left to fend for themselves no management direction it seriously needs looking at

Slowest fast food restaurant EVER. This restaurant cannot cope with the capacity and volume of customers!! Improvements must be made!!

The worst visit to a McDonald’s ever, waiting time beyond ridiculous and when you do receive your order one item is missing the large fries were only half filled, food cold and no dips, I definitely will be giving this restaurant a miss the next...

Waited over 40 minutes to get served round the drive thru lane. I even phoned and asked what was going on May be if they used the parking they might get people through quicker. When I finally got food it was cold not even lukewarm...

15 minute wait for food after paying using drive through service Big Mac meal and cheeseburgers all cold fries weren’t fresh or hot - hot chocolate was very weak. At least they got the cold drinks right and the sauces.

we have just spent 40 minutes getting a drive thru meal here. Not sure why there was such a delay but they gave us our milkshakes and asked us to wait in the main car park. 10 minutes later I had to go in and...

Every time something is wrong! Stone cold food this time and no dips, which always happens. Corporate McDonalds please step in and do something about your Evesham outlet!!!!

Going through the Drive-Thru at evesham is always a difficult task but after being asked to wait in bay 1, I was greeted by a very smiley Abbie who apologised fr the long wait and was so friendly and lovely. She was obviously expecting backlash,...

Getting to grips with the app. Sat at table and ordered. Waited 5 mins for delivery. Ordered bacon roll and coffee. All good i thought.

Always getting your order wrong. Very long waiting times. Food often cold. This is a disgrace to the brand.

Everyday the McFlurry Machine is off - it’s a joke. Plus the drive through time is awful! Always takes ages

The drive through on the Monday we went was really long so decided to eat in. It’s not the first time I’ve been here and everything does seem to take ages. Staff are nice.

Not had McDonald’s for a long time , Not a big fan to be honest always prefer Burger King . But thought we would give it a go . What a mistake, Big Mac , Bbq Special burger Fries all cold . The salad was...

The staff at Mac Donald’s are rude! and disgusting some staff forget that customers are waiting for food and are shouting and talking about inappropriate stuff! You are waiting for your order for a long time you don’t get a apology neither

On holiday tried McDonald’s Evesham. There was a really long wait through the the drive threw then when placing an order they didn’t have any milkshakes, we waited far to long for them to complete our order. Not going again took too long.

5th time I have ordered a meal in the hope of that the food would be better. Quite frankly its gone worse. - Cold - Food Temperature never right -Dry -Over Cooked -Not assembled properly -Thrown in the bag, as a quick jobbie How come...

Went to McDonalds today ordered two large meals we were only given one portion of fries, I also ordered a bottle of water the seal had been broken, obviously had been opened so I could not drink it. Just not good enough!

Thought I would take my children to local Mc Donald’s in Evesham, the drive through was silly busy so went inside to order at the counter. The Manager stands in front of the entrance and tells me to order from the touch screen!? I tell...

My daughter and I decided to get a breakfast this was around 9.15am and as breakfast was until 11am we thought the Evesham McDonald’s would have this but they didn’t have wraps, or bagels ? Milkshakes ? Just terrible and we asked for a McMuffin...

Went to drive through this morning I order 3 cokes 1 latte 3 double sausage muffin meals 1 extra ash brown Paid for it went to collect from the next drive through window and the manager was absolutely rude and horrible person give me 2...

Worst McDonald’s I’ve ever visited, staff completely focused on the cars in the drive through ignoring literally everyone waiting inside. Ordered on the self service screen and was sent over to stand on a floor marker where I spent my entire lunch break waiting! My...

Cold cold cold. You really need to sort this out.. Your McDonald’s!! Worst I have ever visited I am sure this can be sorted but it needs doing now.

Had a burger missing out of my big Mac that I didn't open till i got home..It's nit a hard job putting together burgers surely!!

Decided to do the drive through with a friend...as a treat!! asked for a veggie wrap for me and was told she had to put in the bacon wrap as a matter of course but I would have a veggie burger. It came as a...

Probably the worst McDonalds in the UK. Never fails to disappoint. I don't know why we think it will change. The last 3 times we've gone for a take away to this store the order has been wrong, there have been items missing, the charges...

Staff were doing a great job organising the car park q. Lovely to have a big Mac and fries after them being shut nearly 3 months due to covid. But please can we have sausage and egg mcmuffin available all day. I do miss them.

Decided to have a Mac's Treat! What a shock. We had 2 bacon double cheese off the saver menu and 2 fillet of fish. Both cold, old and frankly disgusting. We had fries which were cooling by the second, and white not brown. This was...

I have never been a fan of fast food, but my partner was hungry after work tonight (Sunday) and not many places were open. I can’t believe how much portions have shrunk! I thought to could stretch to a larger fries. When go home I...

This is quite possibly the worst McDonalds I ever go to. I consistently get the wrong order, either missing items or incorrect items. I'm frequently told to park in an overflowing carpark to wait for my order when no-one uses the 3 staff spaces that were converted from grill spaces. I've had them write my number plate incorrectly, apparently, that's why i never received my order...twice! Unfortunately It's one of few options to get lunch when i don't bring my own. Every time I go back I always think it might be better...I'm consistently proved wrong. I've never experienced any problems with any other McDonald's, I don't understand how this one gets it so wrong.

We have used this McDonalds on a number of occasions we rate it as one of the worse, food is either just warm or cold. If go through the drive through check your order as items are left out on our last visit a chicken wrap was missed when we went in low and behold there it was on the side no apology or excuse. The fries were cold and soggy. If you are travelling on the A46 give this one at Evesham a miss go further 10 miles and go to the McDonalds at Alcester far superior both in food quality and service.

Dropped in for breakfast with my mum. Table service and a bit of a wait but lady did apologise. Love the Xmas cups

I'm always working in Evesham with these carrot crunchers. Regularly visit this Macy's and always have my extra mustard. Cant fault these guys. Always get what I asked for. Always hot and service with a smile. Oh and like 5 mins wait at most. It's Macy's! That's all you need! Carrot crunching farmers

Not that buddy but after 20 minutes wait asked for money back and went to KFC which was a fast food restaurant

Been in this McDonalds a few times when it's been quiet or busy and no matter what, you will always have to wait.Staff doing nothing but chatting (not about work) or standing around doing nothing. I dint understand why the service is so slow but its shocking.The only reason why I didnt give it terrible was because the food was ok but I dont expect to wait 15-20 mins for 'fast food' for no reason!

Oh dear.... when I looked this branch I visit regularly has been having a bit of a slating lately. Well I can only report our experience which was really good. No wait. Table service, very cheery staff and a great big Mac.

Shocking , hardly anybody in there and was waiting about 30 mins for our food , if there was 10 other customers in there , that was it , no milkshakes , that seems to be a constant problem , won’t be bothering again

Soggy buns with burgers dripping grease. The place was rather dirty and the toilets were disgusting with faeces on the floor with toilet paper. The place was packed with kids running around with a baloon. Overall a disgusting place with disgusting food. Avoid

Ordered on the screens and took a number. It was a wait but not in hurry really. Assistant apologised for delay.

The service in the drive through here is unbelievably slow. I have tried using this Macdonalds multiple times in the past six months and every single time it's the same. I have also had a dodgy belly twice from eating here. I will not be using this Macdonalds ever again.

Almost everything about this visit was enough to make my eyes roll. They got the order wrong - ice when I stated no ice, lettuce when I asked them to leave it off, and topping on a plain mcflurry - there wasn't a please or thank you (although there was an 'enjoy), and they failed to insist parents controlled the most abysmally behaved bunch of kids I have ever had the misfortune to encounter. Instead of asking for a little good behaviour, the staff simply shouted over the cacophony thus adding to the problem.

Visited at 20.45 last night. Just one car in front of me. Waited at the dispensing hatch for at least 15 minutes for the two cheeseburgers, two fries and two curry sauces to arrive. When they did finally appear they were barely warm and there were no curry sauces.

So 2300 at night and took over 30 mins to get through drive through, seriously McDonald’s all the negative comments with this place when will some one step in and sort it , kfc opening near by soon and will have a huge impact unless this consent negative service stops .....come on senior management step up and sort it out it’s not hard

Absolutely appalled in the service I have received today. First they got my order and wrong and claimed they had no more cups left for my McFlurry that I had already paid for. After this my friend came over with the McFlurry cup they said they didn't have. I expected a refund but was not offered one. I hope this does not go unseen. I have been treated like animal today. Staff were miserable and moody, when I spoke to them they just ignored me. Also my friend is crying because she received abusive comments off a fellow customer, which the staff just ignored. Photo to accompany my complaint

..... Even when you don't want it!

Called in here today, Friday 19th May for lunch. Only 2 parking spaces available but these were blocked off by a McDonalds delivery truck. I could only exit the car park by going through the drive through. Gave up trying to eat here and drove away. Won't be returning to this outlet anytime soon.

This is my second visit within the month.

Called this evening for food, fast food, as this is supposed to be a fast food restaurant.

Went through drive through tonight at 2145 , small simple order , they parked me up in waiting bay , ten minutes went by and no food , went inside and found my food sat on the side , no customers in there and loads of staff !

i’m not hear to slam mcdonalds for horse meat fat or high levels of chlorestraul but i will say i’ve had some of my best funniest and overall enjoyable times there and sometimes i’ve waited 20 minutes and had my order screwed up a complete gamble do what you like with that information

I have just returned from McDonalds Evesham at 20.30hrs on 21/02/2019 with nothing, having waited 14 minutes at the pay desk not even to be acknowledged by a single member of staff.

Consistently awful, the food is always cold and dry, staff couldn't care less, it's filthy, it stinks and I keep telling myself I'll never go back. This time I mean it. Don't waste your money or your time on these jokers. Just gross.

Terrible service. Had to wait 20 minutes for food! Need to get more staff as tables not clean. Lots of people having similar experiences as concentrating on drive through. Total joke

The whole place was filthy with no clean tables. A woman complained to the staff and was totally ignored. There were staff standing around behind the counter and not one of them made an effort to clean up. You should avoid this McDonalds.

Stopped in at 12 noon. On a Wednesday. Pretty quiet. Nice service and food good! But I know it's a small Maccies and does get busy.

The que waiting time on the drive through is ridiculous, considering the woman who owns the tenancy on this place spent loads of McDonalds money improving the customer experience it would seem to me she had failed.

poor customer service, staff stunk of babies feces and overall bad experience. will not be returning

They are sort of OK some days I don't want to be rude at all only honest they barley have speedy service going for them now I love my double cheese burgers but I always have a issue when I go to McDonalds they always forget something or take do long or a machines down always some kind of petty yet aggravating problems and when you complain the ghetto managers always make you out like your a liar and they never make mistakes I'm just so over McDonald's on general.

Paid at self service machine, sat with table card waiting for 35 mins. Massive queue near counter, drive thru rammed with cars. Went to counter - waited in turn, told server i’d been there 35 mins & they said my order was not on system. Receipts had run out so I had bo proof, they had to scroll through computer to find my order. Received my order in a further 5 mins. Terrible service but I blame the management not the poor staff who were trying their hardest. Staff level is obviously too low here around 8-10pm when the place seems to get busy. Hope someone reads this who owns the place and takes note, the 1/2 hour wait was not my first in this restaurant at this time of the evening - seems to be only since the store was refurbished.

Called for a quick snack at the McDonald's but it was the worst meal I have experienced. On entering we were asked to wait for our meal although there were only about 6 customers, the wait lasted approx 15 minutes. The cheese Berger had "very" strong cheese and the chips tasted "earthly". I requested the waitress to relay my observation to the Manager, she made no effort to do this and I made my request again. As she made no effort to go to the Manager, I then made the same request to a customer service assistant. Again she displayed little interest.