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2.0

Based on 105 opinions finded in 1 websites

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Nº 373 in 402 in Taunton Deane

Nº 10 of 11 Fast food in Taunton Deane

CUSTOMERS TALK ABOUT DISHES WITH..coffeedonuts
Score
OpinionsNoteTripAdvisor1052.0

comment_iconOpinions

Great coffee and friendly staff. Good priced breakfast that was very tasty and the restaurant was nice and clean inside.

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Isla W . 2024-09-10

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We stopped in for a milkshake on our way home from our day out. I used the bathroom facilities while my partner waited in the queue. Bathrooms were filthy. Scum and mould around taps and sinks. Floor filthy and sanitary bin was overflowing. Our milkshakes were mid, nothing special.

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PennyKey . 2024-08-21

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Really good and fresh food and friendly and helpful staff. Will definitely come with family and friends again in the future

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Amelia C . 2024-06-08

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Although the food was ok, we had breakfast, it’s unbearable to be there because of the noise. I can’t say I’m over sensitive but the constant alarm of the machines are so loud and take ages to get cancelled. On top of that, they wheel in supplies every morning and the cart is horrible also. The supplies are wheeled in through the seating area also. A joke n

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GoPlaces288825 . 2023-08-12

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What a shame this gets such low reviews as our experience was positive with excellent food and service. Food was fresh and hot, restaurant and toilets clean - no issues at all.

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CLE68 . 2023-07-24

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Terrible service and the food wasn’t made properly, this isn’t the first time it’s happened, they always seem to make mistakes with your order

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Rocky G . 2023-05-26

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I went through the drive through. I ordered a double cheeseburger. It cost me 4.99. I thought it was a bit pricey but thought it woukd be superior to McDonald's. It was my first visit to TH. It was disgusting. Two grey patties which did not look cooked. Lukewarm. Thrown in the bun. Wrong shape for the roll so was hanging out. The taste reminded me of inferior burgers from years ago, like fairground stalls. Horrible plastic flavour. McDonald's and Burger King far superior. I will never visit again. Do not waste your money.

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Amanda N . 2023-05-02

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Food quality was poor and the surroundings were grubby. The food seemed to be thrown together rather than assembled. The table we sat at was so dirty we had to go and ask for somebody to come and clean it.

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franbZ5914TY . 2023-04-21

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Can't complete orders things are missing and they don't even have a contact number thay you can call them guess they don't focus on customer service just money and figures

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Nathan J . 2023-04-05

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Very underwhelmed and borderline disappointed. Clueless staff delivering incomplete orders, long wait times and occupying tables at busy times. Not great.

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Linda B . 2023-03-31

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They have a good variety of food options and I enjoyed a great meal with family. They have good vegetarian options.

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Paradise354003 . 2023-03-29

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They have one of the best breakfast meals. We are vegetarians so we were very happy that they have a wide rance of vegetarian options. They have a good variety of drink options as well.

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Chandni N . 2023-03-29

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It is a nice atmosphere. I come from abroad so trying Tim Hortons was a new experience for me and it was very delicious. I loved the good and drinks, especially the French Vanilla Latte.

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Tarla A . 2023-03-29

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My wife had chicken strips and a Tuna cheese melt for myself, plus a maple donut My melt was ok but not toasted to my liking and not much Tuna I’d give them 3.5 if I could

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glassandrobbucks . 2023-03-20

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I like the relaxed astomphotre and the stafff are very helpful with even the fussyist requests. Will come agian

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carolinemL4556ZC . 2023-03-20

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Excellent service, nice clean environment and friendly staff. Lots of drinks to chose from to cater all taste buds

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KETAN K . 2023-03-20

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I had high hopes for the donuts coming to MK, unfortunately freshness and quality are not as expected.

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Sidetracked . 2023-02-06

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One of the best outlet i have been too. Staff and there hospitality is much appreciated. Special thanks to Vaishali and team for suggesting the best meal to us.

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reeyaexplorer . 2023-02-04

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My wife wanted to try various Christmas donuts to may a social media video. Tim Hortons offered 2. "Snow place Like Home" that basically looked by an igloo on top of a donut and a Christmas Tree shaped donut. The donuts tasted great but getting...

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isnakebite . 2023-02-02

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Honestly, the worst drive thru I have ever tried. Rip off and awful tasting food!…. Staff seems polite though…. Just bloody awful food. Yuk

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elouiset346 . 2023-01-28

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Awful food and service. Seriously, this is a bad as it gets. The food is so below average it's unbelievable. Stay away.

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carpediem_melissac . 2022-12-11

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Excellent service👍🏻 Not sure of his name but the guy that served me was more than helpful and even gave a free donut on the house due to a receipt error!

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Sophieb2001x . 2022-12-02

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Been three times to this fast food restaurant and decided never to return. Food is below average, Every time we’ve ordered we have not got the correct order. Absolutely no customer service Staff don’t speak English well enough The drive through is very badly designed...

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Pauline G . 2022-10-31

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Was really looking forward to eating here but wouldn’t come back. Customer service was awful, felt like staff didn’t know what they were doing and were not helpful. The burger was awful, looked like it hadn’t been cooked and tasted like really cheap meat. The...

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Joanna3090 . 2022-10-27

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I’ve used Tim Hortons a number of times in the West Midlands. However, as I was in the Milton Keynes area I decided to try the drive thru option. No queues, very polite service and payment as easy as most drive thru’s. I ordered both...

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Ind_Traveller_GB . 2022-10-27

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Just want to say thank you to Sanjay Mridul for helping me today when I had issues with card. Provided great customer service. Thank you so much.

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Moniqueaalicia . 2022-10-19

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Wanted to try a Tim Hortons and called on our way through Milton Keynes. Very poor service. Lattice Fries we’re cold and taken back only to see them put in an oven to warm them up. Told the young lady behind the counter that I...

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alanoS3602CQ . 2022-09-20

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We went when it was quiet,there was a bit of a wait for the food,there was Tim Horton products on sale beside the counter ie.instant and groung coffee and mugs on sale but for extortionate prices.The burgers come with 'lattice fries'but you only get a...

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793kieronny . 2022-09-08

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I have ordered delivery, come quick and food was warm, but chicken strips were not good, old meat, tasted weird. very good donuts though. wont order again from there

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sylwia d . 2022-08-31

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I have been twice now (I thought I would give them another try). The staff are really not friendly, they hardly say a word, no thanks, please or hello etc. This time we ordered a coffee at the drive through after asking for our order...

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Roam60146435748 . 2022-08-27

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I wondered why there was no one in there I thought they must have a bomb scare earlier On No just poorly coked food in a place that dosent welcome you at all

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Michael W . 2022-08-26

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Nothing like the experience I had in the Canadian branch. Staff very robotic and super unfriendly. Treat you like a number. Went to counter and the guy looked at me and said “go to machine” no smile no nothing. Asked him if they do decaf...

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W5085ZWjamesn . 2022-08-01

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when I seen this store open for the first time, I was excited for something new. it took me a while to visit as I am so busy. today I brought my children and we had burger meals. when new places open it takes a...

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Availablenot . 2022-07-23

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Visited this place a few times already and been underwhelmed with the food and the customer service. I don’t expect staff in these places to go above and beyond but the guys on drive thru don’t listen properly and mess orders up and the staff...

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M5942HEjays . 2022-07-22

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Have been in the past but definitely won't again. Rude staff, totally unfriendly. When bacon roll was eventually ready the bacon was so crispy it was inedible. Price has risen by 50p but amount of bacon reduced by a third.

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susiemay31 . 2022-07-22

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First time of visiting the westcroft restaurant and was absolutely amazed that we firstly had to wait for the staff member to finish texting before coming to serve us whilst only stood about a meter away from the counter. We placed our order for them...

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deanmG6223JV . 2022-07-21

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Fries were cold, burger was ok but not great. There was a lot of barbeque sauce in the burger which overwhelmed the overall burger. I expected more given the prices. Having said that the bun was good quality and the burger itself tasted good, but...

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Sara P . 2022-07-12

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Visited today with my kids, Took ages to be prepared , food was Cold and expensive - I would avoid this place and go McDonald’s or KFC for fast food

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510dell . 2022-07-09

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The manager trying to argue with me over a refund. This was for a coffee, I asked for a swap for coconut milk and they completely ignored it then tried to say I couldn’t get a refund. I’m very disappointed with the staff attitude and...

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Eve97 . 2022-07-02

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Super tasting coffee , great service and loads of doughnuts , Easy parking great atmosphere Easy ordering system reduces quests

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MalcolmWW . 2022-06-01

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Employees are useless. Regularly get the order completely wrong. Extremely frustrating when this happens as we are often hungry at this point and having to wait even longer to exchange the order for the correct one is really annoying. The staff are completely useless. Been...

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Mr J . 2022-05-29

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Will never visit again! Kingston Milton Keynes Ham and cheese toastie barely toasted and meant to be cut in half but not even cut through one slice of bread! Basically a bag of soggy greasy bread which was inedible. Maple donut was also awful with...

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I5988PMjanineh . 2022-05-25

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Really awful bland food, which isn’t worth it at half the price as it so over priced. Breakfast options that aren’t Pancakes are the same as McDonalds, but somehow have no taste. Won’t ever return.

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Roooyyy . 2022-05-05

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Thought I would try the Tim Hortons experience by takeaway ..Great burger in a decent roll.tasty waffle chips ,really nice coffee, I would definitely go again .

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Matthew v . 2022-05-02

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Went to Tim hortons for q light dinner before we headed out, ordered and went to sit down. 5 mins into the order being prepped was told that one meal couldn't be completed, ordered something else ajd waited again. Drink that was ordered wasn't in...

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karrism2022 . 2022-04-14

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Well over priced! For what it is And when the items came was so disappointing. Size of the muffins are for children I think. Hash down was dry and tasteless, McDonald’s have nothing to worry about when it comes food.

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benwO4188QJ . 2022-04-09

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What a shame, visited late evening, food was cold. The place was empty and the drive through not busy. How can you serve freshly prepared cold food??? We ordered burger without cheese. It arrived with cheese. Staff clearly did not read the order and the...

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Sarah P . 2022-03-31

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Passing through Kingston at lunch thought I’d try a toastie from Tim Hortons and it was the worst price of food I’ve ever payed for! Some how it was piping hot but not toasted just a soggy hot mess! Couldn’t eat it was genuinely sad...

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746kristieh . 2022-03-28

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First time visiting this place and I did check the reviews before I visited, and did contemplate not visiting because of the mixed feedback. However, my visit was totally pleasant. We went inside to order and the order was ready soon after. My vegetarian breakfast...

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Noddlington . 2022-03-07

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Stopped in for breakfast using the drive thru as a change to the normal MacDonalds. Girl on the intercom was obviously new which isn't a bad thing as everyone starts somewhere, so she asked me to repeat things a few times etc... Asked for a...

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GerS126 . 2022-02-26

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This was the first and last time I visit Tim Hortons, over priced. Tiny portions, poor customer service. The food was cold, I could go on but I’ve made my point.

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truthatlast . 2022-01-29

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First bad Trip Advisor review, first trip to Tim Hortons in MK! Ordered a vegan breakfast wrap and drove off to eat it. First bite without glasses on left my suspicious until I put on my glasses. 2 eggs, cheese and possibly a meat patty!...

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Lorraine019 . 2022-01-22

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The worst burger I have ever had in my life the coffee was just hot and wet . Didn't eat it or drink it when in the bin. If that was your signature burgers god have te rest

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Ian B . 2022-01-19

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Doughnuts were stale, coffee was watery and it took 30 minutes to serve even though there was no queue. Staff clearly untrained so would just avoid. Letting the franchise down.

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A3888KKrichardc . 2022-01-16

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Tried it 3 times now, place is awful. Feel a little sorry for the staff they have clearly had no training. Also noticed the staff couldn’t open the rear fire door! Avoid and save your money.

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Compass08966841479 . 2022-01-15

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Went for a breakfast here instead of going to McDonalds and it’s a poor copy..! Arrived on 15.01.2022 at 8.05am and ordered the food, I had bacon/egg stack and brown sauce, no brown sauce… Ordered pancakes for daughter and watermelon and coconut drink, machine broken…...

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sacleegilbert . 2022-01-15

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Possibly the worst fast food establishment I, and my family, have ever had the misfortune to eat in. All four of found the food inedible. To start with, the service was poor. It was busy and we left standing at the counter for five minutes...

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Fatman1966 . 2022-01-15

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Service really really slow Waited over 15 minutes for an order for 2 people Hate to think what it is like when busy Won’t be returning

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garyo1978 . 2022-01-15

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Decided to try out the new Tim hortons in Milton Keynes with my wife and friend. I wanted to see what the hype was and have a nice drink etc. upon arrival we waited at the door as they seemed busy, took a while to...

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Mikeythepikey . 2022-01-03

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I have yet to get what I order. It is frequently a long wait and often the drinks are only luke warm. Today I queried if I had the right drink as it had 308 on it which was the order before mine. Was assured...

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wjs0911 . 2021-12-30

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Always wanted to try their doughnuts so decided to go round the drive thru quick....waited ages but it was busy so not holding that against them. Could hardly understand what the person was saying over the intercom so just ordered a black coffee and 6...

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LuLuDoDo1 . 2021-12-28

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The drinks and donuts were nice. Then I went to the toilets….. P*ss all over the floor and a disgusting brown stain around the rim above the water discharge area. To top that there was no soap in the applicator. When we entered I noticed...

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69RobS . 2021-12-16

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At last finally got round to piping in to Tim’s for a coffee , It’s a few years since we were in Tom Hortons in Calgary Canada and loved it The taste of a DR in Mk bought back Calgary Stampede memories Best Coffee in...

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MalcolmWW . 2021-12-10

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Myself and 3 friends went last night a last minute idea of mine, wanted to try for a longtime. Firstly all the tables were dirty and Jon went to counter and asked for cleaning spray and cloths they gave them too him so we cleaned...

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I6926SUanthonyp . 2021-12-05

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Honestly worst burger I’ve ever had. Cold, rubbery, not fresh. A genuine shocker, will not return and will be advising others to avoid too.

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jameseC5094HC . 2021-11-18

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Dreadful. Went for a lunch break today as a bit of a break. Wish we hadn’t bothered. Food was tepid and soooooo chewy. Not nice at all. Burger really was the worst we have ever had. Bread dry. Salad uninteresting. Meat (?) dry and tepid...

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VisitorEE . 2021-11-18

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If I could give this place 0 stars I would! Having been to the USA several times I have tried their French Vanilla lattes and I am OBSESSED with them! So, I was very happy when I found out there was a Tim Hortons only...

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MissNisa1990 . 2021-11-10

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Lunch time burger, luke warm with chewy potatoes that were tepid. I am sure when I had them in Canada they were hot and crispy. Coffee and donuts very nice though. The place is busy but the staff seem to be dithering about in a...

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colin g . 2021-11-09

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Never again. Third time I’ve given this TH drive-thru a go (chance!). First time their card machine didn’t work and they asked me to go into the restaurant, second time they got my order wrong, third time I sat in the car for 15 minutes...

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jonahw2013 . 2021-11-08

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Absolutely cr@p. Went through the drive through and the burger was cold. Didn’t want to queue up again to complain. Won’t be back.

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LouiseS378 . 2021-10-31

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An awful experience. Took at last 30 mins wait in the drive through. You can only view the complicated and over priced menu at the point of ordering. I opted for a regular burger with fries and a diet coke with a sweet chilli sauce....

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Gavin S . 2021-10-30

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Stopped off to try a Tim Horton burger as we've never been. Surprised to see they did all day breakfast, so we had a sausage and egg muffin. Very disappointed! Tasteless, rubbery and overpriced for what they were.. Mcdonalds mcMuffin out beats them any day

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sarah p . 2021-10-27

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Ordered the OMFG chicken burger. Came out cold. Returned for another one. Also came out cold. Got refund. Place filthy and staff a bit "untrained" in customer service. Not sign of cleaner. See pictures for the state of the place

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Jamie W . 2021-10-09

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Been here a few times and tbh always underwhelming experience. Order is never correct and service is super slow hence long queues. But the kids like the donuts so here we are!

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Mblakeys . 2021-10-09

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So disappointed . Don’t waste your time Very badly disorganized . Staff just don’t care . I had a really simple order . I waited 25 minutes for sone Tim bits and a coffee !! I saw milkshakes being dropped . Tim bits roughly being...

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Navigator24000842343 . 2021-09-19

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We have visited Tim Hortons in Canada and Dubai and were thrilled they had opened in Milton Keynes. After reading the reviews on Tripadvisor we were some what disappointed but thought we would give it a go. We visited on Sunday around 12. The drive...

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Sunny008 . 2021-09-14

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Hello Having used your cafes in Canada I was pleased to have one in Milton Keynes, but, I can say after two visits it has to be the worst experience I have ever had. First visit ordered two coffees to take away one was so...

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simonajs . 2021-08-31

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Having visited Tim Hortons a few times since it opened, I found it slightly over priced. But usually enjoyed the food and coffee. Today we ordered for delivery as a bit of a treat. Our order took an hour and a half and when it...

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480smb . 2021-08-30

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Well what can I say,had high hopes as the menu looks great, well thought out and combines a few fast food restaurants in one. The ordering was fine after that it went down hill, poor and slow service and after all that they messed up...

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Robert b . 2021-08-29

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Ordered one strawberry cheesecake doughnut and it cost £2.99! Thought ok must be a really good like Doughnut Time in London but sadly not. Sickly sweet runny cheap jam and a bit of icing on top. Nothing cheesecake about it.

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LokiLaaLaa . 2021-08-28

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Absolutely shocking!!! black egg after awaiting in a bay at the drive thru...to what was thought was fresh food being cooked ! No heated up black egg! The bagel was a rock hard and chewy all 3 meal were the same. Everytime I have been...

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Sammiex30x . 2021-08-17

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My husband and I visited this location on our way home from a weekend away. Some reviews have been quite nasty but we honestly have nothing bad to say. They were busy but were attentive when we wanted to pick different donuts to what we...

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KatD842 . 2021-08-09

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Really sorry but we literally went to this drive through today for the first and last time. The service sadly was poor, firstly we had missing items so had to go back through the drive in. I had even asked twice checking they had given...

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jdh017 . 2021-08-02

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The wait - Over 40 minutes for a simple order. The milkshakes - Kids hated them - The coffee - undrinkable said the Mrs, the Donuts - Stale, the staff - Totally fed up. All in all I'll give this one a miss, decided a...

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roypA1748XJ . 2021-08-01

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Terrible. Been for breakfast a couple of times while out on my motorbike, not bad at all. Visited on Saturday afternoon, 1 server doing everything. NO DONUTS🤔 After a 10 minute wait, the server finally acknowledged us at the till point, and said we needed...

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Bryan G . 2021-07-31

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It was really disgusting experience. From outside the restaurant looks nice but in inside terrible. Staffs wear gloves but with this gloves touch everywhere. In the restauran no body doesnt care hygiene standart. And their bags are too small for foods. While i was carriying...

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k_bray304 . 2021-07-27

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After aborting a visit to IKEA, queues everywhere, we decided to try Tim Horton's on the way home. The welcoming greeting at the drive through was the most pleasant greeting I think we have ever had, and made for a very proming start, the order...

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N6635WGkevinh . 2021-07-11

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As a former employee who gave it my absolute best even knowing what happens behind closed doors, went in this morning to grab some food & witnessed a "manager" Adil shouting and swearing at a singular employee ... moments later the employee quit on the...

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Q7281XZjackc . 2021-07-06

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I SO WANT this restaurant to turn better. Milton Keynes have so many issues of restaurants turning to absolute crap and failing. The same person brought Taco Bell here as Tim Horton's-- both are miserable when attempting to drive in. Coincidence? Today, they had a...

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Mick-Lang . 2021-07-04

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If it is chocolatey things in glass cabinets that you want to look at and plenty of time on your hands then Tim Hortons is the one for you. Unlike Maccy D just stones throw away TH have hordes of people all walking around picking...

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Jon C . 2021-07-04

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Amazing breakfast and great treat after our workout. Staff are working very hard and due to being so busy mistakes happen. It does feel bad to complain as they are hugely overstretched. Would suggest to have another till perhaps or open another restaurant in Milton...

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JankaS_13 . 2021-07-03

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Only sampling 2 donuts for a 16th birth (instead of usual pick n mix). Once the Manager had my money he BYPASSED the donut stand to to speak to some staff behind him.Looked at me & went off to talk to other staff. Paithiak saw...

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franklinds2016 . 2021-07-03

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I visited an hour or so ago and bought a box of 12 doughnuts. I was asked what ones I wanted and I replied saying I will have one of each please as there are 12 different types in the cabinet. Got home from my...

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alexandra-esther8 . 2021-06-22

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Didn’t have a chance to order food as we waited in the queue for 30 minutes. It was at a standstill with no employees taking any orders at the register. They were struggling to finish previous orders. The drive-thru was mad, so many cars waiting...

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mhar20 . 2021-06-13

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I went to Tim Hortons today the food was absolutely awful watery milkshakes sickly sweet donuts expensive food that tastes cheap. Never again. I wish I’d gone to five guys. Wish I could give a 0.

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214melanieg . 2021-06-11

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Shame! As a massive fan of timmys and visited Canada a number of times was glad when this came to MK. In the first months it was fantastic but standards are slowly dropping. My last to orders have been wrong and blame you when they...

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Peter E . 2021-05-21

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We queued for 45 minutes in the drive through. They got our order wrong which we didn't find out till we got home. The coffee was really weak and I had to pour it away and they had run out of most of the doughnuts.

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837mrsp . 2021-05-15

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A meal full of nostalgia, we visited here yesterday and I can confirm it tasted just like home. The French Vanilla coffee especially was just how I remembered. We came here for breakfast and it was a great experience from start to finish, the staff...

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481carriem . 2021-05-08

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I went to Tim Hortons Milton Keynes, firstly the guy taking my order didn’t seem to understand what I was saying! After repeating myself several times - I would like a: 1x Vegan Wrap meal with an iced latte 1xChicken burger with a vanilla latte...

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antoniaf811 . 2021-04-15

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Went yesterday morning ordered breakfast for me and my girls got to check out and lady said it’s on us, I’m complete shock I asked why as was told card machine was broken and they didn’t want to make people wait wouldn’t get that service...

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sophiep869 . 2021-04-15

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location-icon12B East Reach
Fast food
outdoor_seating_160480takeaway_160480delivery_160480

Called in....chips where lovely ,as for the microwaved curry sauce omg worst tastes ever ..runny,no taste ...threw in bin