The best restaurants in United Kingdom serving Fast food food

Food was great with delivery till mog found the bag then is was a cat astrophe.....mainly because I couldn't get my straw and was attacked by the fur babies.

Never fails! Every-time we’ve had food delivered or collected from here it has been delicious. So hot fresh and good portions. Husband gets the Chefs Special and I have the lamb shish.

Placed our order then waited 30 minutes to receive it. Upon inspection, one item was missing so drove back round to complain. Once we'd complained, was told to drive to next window where, after waiting a further 30 minutes we received the missing item, but, as we had been treated this unprofessionally previously, asked to speak to a supervisor. She was extremely vague when responding to our complaints so we asked to speak to a manager. This extremely rude individual, because we were asserting our rights as customers, accused us of being aggressive and shut the window on us. Most restaurants would give a refund for poor service but McDonald's think they're above offering good customer service because they're such a large corporation. They seriously need to offer their managerial staff more training when it comes to dealing with customer complaints

Called in at 1.45 pm shop was due to stop serving at 2pm . Met with glares from the young woman behind the counter who promptly turned her back and started to serve herself sausage and chips. Now 1.50 pm . I politely asked if I was going to be served. She said “can’t you see I’m busy -I’ll get to you when I’m ready” . “Oh no I said, I didn’t mean it like that I just wondered if I was too late and you had stopped serving “ . “Well I’m not cooking anything else” she snapped, “ you can have what’s left” . “ Do you have any fish left ?” I asked. “No” was the curt response. I left. Had she attended to me when I came in there would have been plenty of time to cook 3 large fish -the chips were already done. Presume they’ll reheat those for the first batch of customers on their way home from school.

Ordered my meals through the McDonald's app at 16.50. Should have known there would be an issue when I then received a message to say my delivery would be delayed due to another order. Food finally arrived at 18.05 and was stone cold and they had put cheese in the burgers which I had asked to be removed. Contacted McDonald's and was given an Uber number to ring. Have spent all evening and this morning trying to get through to be finally told that they will not refund my money as they feel that waiting for over an hour is fine and that it doesn't matter whether the food was edible, and that I had actually received my food. Therefore they will not refund my money. Contacted McDonald's to be told that there is nothing they can do I have to go through Uber. Nobody wants to take responsibility. I will never use this again. No good going to McDonald's either as can't park due to Uber drivers taking up all parking spaces. Furious

Don't even think about using this place for an delivery or online order I've just had another arrive with half of it missing and every time it's at least 1 or 2 items. Staff rude managers useless it's not rocket science is it. Oh and everything even in the restaurant generally isn't very warm.

Ordered a double cheese burger with no pickle onion and mustard and a 6 mcnugget meal all the food came cold and my burger had onions in it and had some green patches on the patty only good thing about my meal is that i got two drinks. Unbelievable this restaurant is a joke

I paid £20 for an order that they couldn't forfil. Then, they didn't know how to give me my money back. Make sure that they have what you want because if you pay before this, it'll be a struggle to get a refund.

Avoid. Absolutely disgusting quality. Cold chips returned and replaced, yet they were still handing out cold bags to customers. Cold cheeseburger replaced with another cold burger. Nasty to try and eat. Ended up leaving half of mine.

Thought it would be nice to order my partner a big McDonald’s breakfast for his birthday as he’s been having a really rough time lately and we’re both super unwell. Half the order was missing, the rest was wrong, can’t get a refund for delivery as McDonald’s are partnered with Uber Eats. Ruined the morning really and I’ve now deleted both my Mcdonalds and Uber Eats accounts. Can’t be bothered with the lack of resolve on orders that are wrong. McDonald’s stated that they couldn’t do anything unless we wanted to go via head office. Absolute joke and not worth the money you chance losing on delivery fees etc. This also means that if you get your food for a group and anything is missing, you won’t get a replacement for any of the missing items unless you want to re order and pay for another delivery, meaning half the group might go hungry unless you want to waste more money on delivery and receive another order that might also be wrong. This has also happened to us on a few occasions in the past but this time was ridiculous, the order was no where near correct. It’s like we got someone else’s order with our receipt on it. Oh, and we have to wait up to 15 days for a refund from Uber Eats.

Avoid this McDonald’s Drive Through they’ve got so many people waiting for food there’s no room to park. I had two sleeping babies in the car so couldn’t leave them in the car so I had to leave without food or a refund. Don’t waste ur time or cash.

Absolutely disgusting service really rude and unprofessional was sent to wait at a parking bay for 35 minutes for two breakfast wraps when they finally arrived it was two burgers not wraps so I then proceeded two wait a further 15 minutes two the point were we asked for a refund and left the buisness two get food someone els really wouldn’t recommend poor service and attitude

Love KFC was served by Ben F who was accommodating as I orded a gravy mega box for girlfriend. It was very polite and quick service by Ben F. Well done Ben

Staff look and sound miserable, customer service not great… called out order number but half the food was missing after I collected it

We ordered two chicken meals one was a bucket, was missing chicken wings , and the other chicken was so dry and tasteless the only thing that was nice was the chips and can of drink, the staff was eating in frout of customers and didn't even wash hands! Might as well just go to KFC ....