The best restaurants in United Kingdom serving Fast food food

Very very poor service . I wait 45 for 2 items . And some stuff are very rude they don’t know how to speak with customer. I’m very disappointed. Specially this McDonald. Will give 0 stars for the service

The good thing about this place is that they have several vegan options. The vegan sausage was quite nice. Last time I visited this restaurant, the chips were good but the portions were mean. (August 2023). This time the portion was a good size but the chips were horrible. The worst, stick-in-your-throat just like oven chips. I won't buy from there again.

La calidad de la comida era terrible y la mayoría no era comestible. Hacía frío y las porciones eran extremadamente pequeñas. Nos quedamos muy decepcionados con nuestro pedido teniendo en cuenta que nos habría costado £ 60 para una comida que no satisfaría a un adulto pequeño.

Today date. Waited like everyone else did on the collection line as you do from my partner ordering. I stood where it says collection at the end of a crazy long queue. Was then approached by a young, uneducated, untrained kfc worker look at about 17. Was ask can i see what you ordered and was told to move right to the other side to the delivery line because my order was not even made yet bare in mind my partner was the one who ordered it i was just waiting to collect it with a pram with my child. Was told to follow her which i did but i felt why are you telling me out of 30 other people standing around waiting for collection just like me and making me feel i was bashing through peoples trainers because she wanted me to move. She said your order is nowhere near done. it's not even made yet. The customer service of hers the way she approached me was as if she was higher up in the ranks. Her tone was kiddyfied and embarrassing, and she tried smirking. There was no reason to tell me to follow her like a latch dog. Simply won't be spending any more of my time and money from this branch again. Retrain your staff to do better. As a matter of facts only the order line was organised when ordering. The collection and delivery line was all over the place. But yous hire uneducated staff to tell you where to stand even though it was hectic and out of place! This happened around 7.15pm. I walked away, having to sit and eat angry. It was not a great experience. My only good points were collecting the food and was asked by a male kfc staff member that you requested for a side rib, which was right.

This place has given up completely on it’s lunchtime trade which used to be quite busy. Can’t see it lasting much longer

The staff should be absolutely disgusted with themselves! Got a delivery, everything was stone cold, missing items and what was there we could hardly bear to eat it. The onion rings were not only burnt but they were flat, incredibly dry and was like trying to chew cardboard! They must have been cooked 3-4 times, how anyone could bag them up for a customer just takes the complete P**s! Burgers were extremely dry and cold and chips couldn’t be eaten. I have always enjoyed BK and thought it was better than another popular burger place but actually at least other places have some standards and quality control. Will never use this place again!

Ordered and paid for single fish and cheeseburger which were on display, patiently waited and was happy to do so. Person serving took cheeseburger and was told no thats for delivery Just Eat by rhe boss. Surely customers in store should prioritise over Just Eat. Walked out having paid £12 - won't be back !!! Shocking serve again, this had happened before!!!

Nipped in here out of desperation when everything shut at 9pm. Toilets were repulsive. Two cubicles, one blocked, no loo roll in the other cubicle. Tables all dirty, all staff behind the counter so no-one dealing with the grimy tables. Filthy floor. Pretty disgusting all round. Asked for the table to be cleaned and the member of staff did our table, ignored all the others then went back behind the counter to hang around and chat. The food was acceptable so 2 stars. Not sure why I expected much else from McDs.

I think this was actually the worst doner kebab I've had. It was rock hard and was unedable. I called to complain and got offered a free kebab next time but dont live in the area and only staying for one night so not very helpful.

What a disappointment. Called in here to use our Dobbies card in the cafe. Hassles in the car park. Folks like vultures around whats left of the sale stock. Queued for ages only to be told they had run out of our hot drinks. Awful service in an utter dump! I’m glad it’s closing down!

Fast and hot food, order was spot on despite making multiple amendments to each meal. Freshly made and tasty Service was pleasant - served by Alex who was polite and friendly

Shocking service, waited over an hour and half for delivery, driver sat in same spot for over an hour, shop don’t bother to answer phone so impossible to ask where order is 🙄 food freezing cold and soggy. Can of juice was warmer than the food 🤷‍♀️

Miserable, grumpy staff , cant believe it takes 15 minutes to produce a porridge whilst the branch was very quiet don't think ill bother with this branch again

Este lugar es malo. Enormes colas, el baño de caballeros era como una pista de patinaje y casi me rompo el cuello entrando allí. Cancelado el pedido de comida y se fue - nos gusta McDonald's, pero este lugar es un desastre. Fuimos a Buber king que estaba limpio, ordenado, buena comida y un mundo aparte del vertedero en la calle Reina,

Smooth and easy service via the self service pods (even with app). Clean interior and toilets in good condition. Plenty of staff and all seem to enjoy their roles.