Hall's Of Derbyshire in Derbyshire Dales

We called for an ice cream and some sweets for the grandchildren. It was only after my grand-son had got his ice cream that we were told it was cash only. There are no signs in the shop or in the windows. Completely unacceptable. I can only assume that the approach is a cynical ploy to put customers in a position where at the till pressure from their children leaves them with no option to pay cash. My son had to walk up the street to a cash machine.

We visited Hall's Sweet Shop & Ice Cream and was served by a lady who was unbelievably rude. We were a group of 10 all wanting sweets or ice cream. After I had placed my order she then said "it's cash only, go over the road to the cash machine and come back when you've got cash". There were no notices in the shop window or by the counter. We left and went elsewhere and would not return and definitely would not recommend.

We had the mini fish chips and mushy peas. The portion was more than adequate. We sat in as it was quiet. £7.00 a portion so good value. Cash only which wasn’t a problem for us.

She told us AFTER handing us our ice cream they were cash-only. No signs in the window, no signs on the counter. It’s 2024 get a card reader!! She told us, there’s a cash machine ‘next door’ at the amusements. Which was actually about 10 minute walk down the street and cost £1.50 to withdraw cash. Definitely not worth the hassle for mediocre ice cream.

I visited today and won't be returning, the 2 girls serving had zero basic social skills not to mention the customer service. My daughter asked for an ice cream and was handed it plain, no offer of a flake, sauce or sprinkles I had to ask for it. Very strange atmosphere they clearly hate their job. The Mr whippy ice cream tasted sour, returned it to be told it tasted fine but was able to exchange for a different brand of ice cream, no refund given or offer of more donuts considering I had paid for donuts and ice cream on a tray and the donuts were covered in sour, off ice cream. I wasn't the only one who thought it tasted sour there was 3 of us and none of us could eat it. It was also very over priced for what we got.

I had some donuts.12 for £5. Bargain right? No! The donuts where the size of a £2 coin. Absolute disgusting rip off. Never again.

CASH ONLY and great ice cream...I was delighted this shop uses cash only because the government is fast bringing in a cashless digital society of slavery which will give government total control over everywhere you go, when you go, and control over everything you do and buy. USE CASH OR LOSE IT...When its gone its gone, and gone for not just you but for people who have not yet been born, who rely on you and what you do or don't do now to protect their freedoms..Halls has 6 businesses in Matlock Bath ALL CASH ONLY....Well done Hall's...