Delivery
Pickup
Outdoor
The best restaurants serving Chinese food in East of England
795 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
730 Opinions in 2 websites
I heard many good things about the food and restaurant in general previously. When we arrived I was surprised to say the least. Rude unfriendly waitresses, it was as if we were bothering them finishing up a busy period. The service was awful, it definitely made for a bad experience. Even the food pretty mediocre and slow to serve, didn’t match description on menu and looked nothing like some dishes Kim the menu itself. Giving 2 stars is being overly generous! Extremely disappointed, would have spent more and ordered more but was annoyed and frustrated. Just wanted to eat and go.
117 Opinions in 2 websites
I have been a regular customer of Hong Kong Inn ordering from them about every week or just after that for around the last three years. Their customer service is poor, thinking nothing of being rude, nasty and disconnecting calls as in my case tonight when I remonstrated with the person on the phone for not treating me very well, and communication generally difficult. When I rang back tonight I was asked not to call again when I said I was not going to put up with bad treatment of myself. I had noted previously another customer in their review had referred to Hong Kong Inn's customer service as being non existent. I am an older person who is generally regarded as being a particularly nice and a particularly genuine person. Brent Collins.
94 Opinions in 2 websites
Food delivered hot, but damaged. Called restaurant 1 minute after delivery and was told this is impossible. Asked for a mobile number so I could send a photo and was told they don't have mobile number. Food soaked in sauces. Driver should drive a little bit slower I believe.