The best restaurants serving Chinese food in East of England

Shocking online ordering service. I will never order again. They allowed me to order online without confirming the delivery time, I paid and received a text stating it will take up to 90 minutes! I didn’t want to wait that long to feed my kids so I called to cancel several times but the line was busy as it was a Friday evening, so I replied to the text message requesting that they cancel the order as per the attached. They delivered it anyway over 90 minutes later and so I had to send the food back and requested a refund. Today they refused to provide a refund and said their phones lines weren’t busy around 7pm when I called!

Our personal favourite food ever! Me and my partner order very often and we absolutely love it. Look forward to it everytime!

Absolutely disgusting food dripping in oil over cooked chicken balls...Tesco's ping Chinese puts this place to Shame... Thrown it in the bin ..worse Chinese ever let alone in saffron Walden !!

the food is very salty and oily, food is off, food portions to how much you pay is unsatisfactory. The owner and chef is very hard to cooperate with and does not accept anything.

I'm a fussy eater and specially with Chinese, can never find one that beats the usual one in Kilburn. I found this little gem and they are so on point highly recommend. I've been here four times now in the past two weeks and they are consistently the same. Good customer service the system they have works pay in cash on orders over 20 and get free spring rolls and free prawn crackers

I have always enjoyed the food in this restaurant but as for customer service I received Sunday night was disgusting the girl on the phone was so rude and her attitude was disgusting I will never go back there all the time I'm going to receive that sort of customer service even put the phone down on me first time.

The crispy duck was not crispy and the sauce was very salty, been going to this outlet for years, very disappointed

The food was an hour late. We called to see where it was and they sounded very stressed and said give him 5 minutes. The car arrived almost immediately after I had called, but the driver through just eat said he had trouble finding the house. We have ordered serval times before and also we have a lit up number on out house! The food was stone cold. We called to say it was cold, but the attitude of the restaurant was they were 'very busy', the food was 'freshly cooked' and they argued with us. We concluded we would not order from them again. Very disappointed and had to re-heat the food.

Love this place , use very often , excellent food and service

Great Chinese! Good ingredients!

Great food! So far the best I have had in the area.

Always my goto place

Very efficient service and delicious food. There is also convenient parking nearby for easy pick up and go. Would definitely recommend.

It was all piping hot, and tasty

Absolutely horrible. Bland and tasteless food. Almost tasted a bit chemically. There are much better Chinese places in Hitchin.