Oriental Express in North Hertfordshire

Steaming hot when arrived and cold once on the plate. Shredded chilly beef was tasteless. Sweet and sour chicken Hong Kong style was chewy. Only ate 1/4 of the meal. Always been a good go to Chinese, but seems to have gone down hill £24 down the drain

Great food and delivery on time thank you!

Food good but flavours all very similar

Food arrived earlier than expected and was hot and tasty.

Just really lovely good quality food

Fantastic! Don’t listen to all these fake reviews.

I loved this place. I ordered my food and it was absolutely fabulous! The service was also good. As I walked in they greeted me and took my order very nicely.I recommend you come here.

really tasty food and plenty of it ! quality ingredients and lots of meat in the dishes as well as tasty fresh vegetables etc. Thank you for a really good meal 😁will definitely be recommending you to our neighbours and friends x

The absolute best in Hitchin. Top!

The worst food I’ve ever had , I had to bin 90% of it and the 10% did eat gave me a stomach ache

Hot, fresh and on time. However chicken balls were chewy, chow mein greasy and sauces bland. Crispy beef had more veg than beef. Disappointing to be honest...

Arrived ten mins early which was fab as we were very hungry. Food was Devine!!! Fabulous tastes and not too salty. Tasted really fresh and healthy.

First delivery from Oriental express. The food was good and delivery great will be ordering again

First time ordering from here and very happy! All food was cooked perfectly and delicious. Definitely recommend.

our order was delivered to the wrong address, I rung the restaurant and they redelivered it, but we waited nearly 2 hours for food, very disappointing

piping hot, arrived when requested. very yummy tasting Chinese food, can't complain

Usually have a very nice meal from here, but sadly the last meal was not good. The Aromatic Crispy Duck was almost burnt to a crisp. A lot of the duck was rock hard and overcooked and practically inedible. The chicken and sweet corn soup wasn’t the usual taste. Normally a lovely gentle, very tasty soup, but this time it was hot (as in chillies) and not great. What’s happening? Such a shame.

Perfect food and delivery thank you

Fantastic quality food and plenty of it. Delivered piping hot. Vegetables in black bean sauce a particular highlight due to so many fresh ve

Food was lovely thoroughly enjoyed it, proper Chinese with pork in the special fried rice 5*

Great food and quick delivery for a Saturday night.

Food lovely and delivery speedy and polite. Thank you

Singapore noodles were different to usual, not very flavoursome. Delivery was extremely late and we called twice and told conflicting information on when the driver left.

Terrible tasteless food. Overcooked veg. A soapy taste throughout. Never ordering here again.

This may have been the worst meal we have had. Everything tasted off, the chicken was dark and didn’t look fresh. Please rethink before ordering from here. Was so bad I want my money back. (Had to put one star but would really give it none).

Expensive, and poor quality food. No effort taken to describe the food or even take pictures of it (same image used for each rice dish). Seriously, this rice comes with 'sauce'. What kind of sauce?? Would never bother with again, much better and cheaper options around.

I've used Oriental Express for 15 years +. Food tonight was tough and cold, and took over an hour for delivery. Probably the last time I'll use them unless they get their act together.

very tasty. would order again xx

Chicken wings tasted horrible and the chicken balls were extremely dry

Our go to Chinese, definitely recommended.

Took 1hr 45 minutes to arrive.

Good value, arrived hot and was tasty (not too greasy). The chicken balls are the best I’ve had from anywhere.

Consistency as always. Best Chinese in Hitchin.

Best Chinese food , great choice and always brilliant customer service

Terrible chowmein, looks and tasted like tin of Heinz spaghetti, and they've put prices up 30% since last ordered,

Appalling service to accept an order when they are clearly overrun with existing orders. Most companies would stop accepting new requests when they can't ensure delivery times but they seem to just accept orders that they know will be incredibly late. They did give a small discount due to the very late delivery, however it didn't really make up for the food being over an hour late.

The food was great, hot and arrived promptly.

Awesome food as always, everything cooked to perfection, always arrives lovely and hot, just wish the chicken nuggets would come back lol!

Over 1.30 hours late, food cold when arrived waste of time to be far, call the shop told sorry very busy. If there that busy stop taking its and deal with them. Will not use again.

My address is hard to find and the driver called and made sure he found me

Never use any other takeaway for our Chinese, always hot, delicious, and ontime

Tried something different from the menu, didn't disappoint, lovely food once again. Special mention for king prawn udon noodles and dumplings. Fresh and delicious; Thank you!

Great..as always! Our sons preferred choice!

Delivered on time and the food was really tasty and nice and hot. I will certainly be ordering from them again.

Absolutely superb food as always. Asked for extra chilies, definitely got extra chilies! Yum. By far the best Chinese takeaway in Hitchin.

Unfortunately the restaurant got my order wrong and the food was not up to the usual standard. I didn't receive the Singapore fried rice and was given pork fried rice. Also the Singapore vermicelli was bland. Not what I usually experience so hoping it's just a one off

The food was lovely and hot. Delivery was early, and the delivery person was polite.

Over an hour late, as delivery driver handed the food to someone else

Lovely food as always thank you

Never disappointed with the quality or service.

Friday night delivery and was amazing, so fresh and good, best chicken balls ever! 10/10

Food was ready on time, tasted very nice. I’ll happily order from here again!

Mixed starters were lovely. Tender meat and great sauces. Unfortunately, the crispy shredded chilli beef had no chilli that I could detect, and was pretty bland and tasteless. There was more veg than noodles in the chow mein.

The duck wasn’t cooked and was cold

OMG …… a banging meal once again highly recommend….. thanks guys

Lovely food. Ready to collect as indicated on order.

Food was cold and quality was absolutely abysmal 70% of it went in the bin

Lovely food friendly driver fast delivery

The food was a bit underwhelming.

Great food and prompt delivery

Food is quite bad.. Most of the dishes were very mild and tasteless.

100 percent better than it was last time we ordered. The food quality was much like it used to be which I'm pleased to write. :)

Rice was dry and cold. Prawn crackers stale. Chicken balls just a ball off grease.

Food was lovely, really great taste and lots to choose from on the menu

salt and pepper prawns were ridiculously over cooked and rubbery, and under seasoned. as were the salt and pepper chips that had been kept in plastic and therefore soggy. the whole order was cold including the curry sauce which was therefore inedible. however, the worst part was the chow mein. the noodles were completely over cooked and just complete mush, flavourless and just rank. a disappointing meal, won’t be ordering again.

Always great food,fried dumplings and the salt and chilli squid especially are delicious!

Great food,great service, food is,always on time or early and nice n hot

Superb food as always. Best Chinese around.

Excellent service and quality. Couldn't have asked for better. I definitely will be ordering again.

Burnt chicken balls Chicken satay sauce . No taste of peanut at all Beef was chewy Overall tasteless Would not recommend

Perfect food once again! Accommodated when asked for earlier delivery than requested when ordering. Everything perfect, food like always was first class!

crispy duck which isn’t crispy. fried rice that isn’t fried. Chicken fried rice with two small pieces of bleached chicken. spring rolls with nothing inside them, vegetable fried rice with no evidence of vegetables. this really isn’t good enough. this could be so much better if the chef read the menu.

Food was spot on time. Not super hot when it arrived and to be honest I've had better. The chicken fried rice was particularly disappointing, it was just dry flavourless plain rice with a few bits of chicken.

Ordered on a Friday night, took a while but they Ordered when stated. Your local Chinese takeaway is a sacred place, brother, and having just moved- this is a spiritual time for us 🙌 and let me say this was spiritually SLAPPIN'.

Lovely food once again. Salt and pepper squid amazing, so difficult to get it right. Dumplings gorgeous! Fresh and tasty, good portion sizes. Can’t fault! Very friendly delivery guy. Thank you!

Good hot food and accurate order. Will use again as I have before.

I had to ask where the order was,as it was late I had waited over an hour for the cooking as it was. Went cold very quickly. And as it was so late arriving it upset my stomach ( not saying it was the cooking ) very unfortunate but won’t be ordering from here again in a hurry. Most of it went in the bin !

The overall rating really should be higher and is not reflective of the food at all. This is the best Chinese takeaway in Hitchin and their prices are not as ridiculous as some of the others! Staff are friendly, portions are decent and everything is consistent - not too salty or greasy. We had sweet and sour chicken HK style, chicken curry, salt and pepper deep fried king prawns and special fried hofan. The hofan noodles are not the proper wide hofan noodles, they use the thin flat rice noodles instead, but it still tasted good! This is now our new local!

Thought this was one of the better Chinese takeaways in Hitchin but had a disappointing experience last night. The food was not technically late but the delivery slot was extended quite significantly so it did not match up with what was stated when you first choose to order. I understand there are times of busyness but I would prefer if this was stated upfront rather than after an order is placed. My boyfriend enjoyed his meal but I didn’t like my food at all even though I’ve had this same dish before from here. We had contemplated ordering from the Korean cafe in town but I don’t get along with much Korean food and fancied a nice simple Chinese so it was disappointing to open my cashew chicken to find it absolutely slathered in gochujang — a fermented Korean chilli sauce! The smell turned me off, I tried a bite for fairness sake but couldn’t eat it and it went in the bin. Most of the time cashew chicken is in a pale sauce without anything fermented or chillies and it used to be from here too, the recipe must have changed. Bit disappointing to spend £40 on a meal and end up not being able to eat your main, the spring roll and rice was tasty but not a proper dinner by itself.

Fabulous Chinese, everything was fresh and hot, service was good, delivery driver very pleasant

Lovely food, squid is the best,so fresh and beautiful, been looking to find this since moved from London. Dumplings are the best! Crispy beef amazing and sweet and sour prawn balls extremely first class. Thanks again!

Such a great Chinese takeaway been using Oriental Express for years… thank you

Food wasn’t that warm when it arrived , sweet and sour sauce had a weird taste and the duck chow Mein was drenched in a strange sauce

As usual great food but was surprised as delivery usually on time/early. Tonight was late. Not a huge problem but meant a later night for us all

First time ordering and it was great. Friendly delivery driver & the food was lovely and on time.

No complaints, food was lovely. Thanks

Authentic and tasty. Squid is the best we’ve ever tasted,very difficult to get right usually but they did it perfectly! Dumplings amazing, crispy beef perfect. Thank you! X

Always delicious food. Delivery driver was so lovely too. Our favourite Chinese

Really lovely, tasty, hot food as usual. Thank you

The app showed the order had been delivered. It had not. When I rang the restaurant at 18.15 they had only just started cooking it. Delivery was due at 6.00pm, estimate never changed. App just changed to delivered with nothing here.

Chicken balls inedable had to throw all away, portion size was extremely small considering price and chowmain was very runnny. Will not be returning.

Curry turned up with about 5 bits of chicken in it and i asled for barbeque sauce amd got sweet and sour

Nice delivery guy. Lovely food, it’s so difficult to get salt and pepper squid cooked right but it was perfect! Could not fault anything, Thank you! X

Really nice. Not draping in fat. Tasty

Hi, fantastic meal as always but a few items missing this time. Hoi Sin sauce for the duck pancakes, no cucumber/spring onions either and no satay sauce for chicken satay. Usually perfect..!

Really good quality food. Very tasty

I orderd a chicken curry and said I don't want onions or mushrooms in it and I got all the above had to pick out the onions and mushrooms

Sadly the food wasn't warm and was cold in seconds. The Ribs were very poor compared to previous times. Really disappointed to be honest compared to previous orders.

Good quality food, reasonable portion sizes and quick delivery - earlier than expected. Will definitely use again.

This has become our regular. Lovely food. So tasty. Would highly recommend. We are vegetarian and they cater for us and give us peace of mind the food is pure veg. Great staff as well as cleanliness.