Magic Wok in North Hertfordshire

Dunno why everyone is having a pop at magic wok, me n the misses ordered last night everything was decent tasted good, did think they was a bit stingy with the prawns in the chow mein but turns out they was all hiding at the bottom. Oh n the bag it comes in is a nice touch good quality bag guys well done

Sadly will no longer order from here. The removal of the 'create your own set meal' is the final nail in the coffin, food has been up and down in quality of late, prices steadily rising. Has been our staple 'go to' for years, but will no longer go here.

Ordered at 6.30 for a pre order time of 8.30, didn’t arrive until 9 and was missing items

I love magic wok so much. They are always so friendly the food is hot and tasty........and they were early again.

Good was late, no prawn crackers even though that was the offer, food wasn’t great. Bland.

Disgusting, the worst Chinese I have had. Ordered delivery and nearly two hours later it turned up. Food was cold and tasted horrible. I’m not sure what pandas are eating because there must be no bamboo left with the amount of bamboo shoots we just threw away! Chicken balls were balls of grease. Prawns in the dumplings were cold. Sweet and sour sauce was like water. The deal was you get prawn crackers when you spend enough, we didn’t get any with our order. Chow mein, I’ve never seen anything like it, part of the sauce had turned to jelly, hardly any noodles. The most expensive dinner my cats have had in a long time.

Absolutely disgusting black rotting prawn and the worst chowmein I've ever seen couldn't trust eating anything claiming refund through Uber

Horrible food tried to get a refund from just eat but the ticket has been closed. Chicken was definitely off.

Sweet and sour sauce was watery and tasteless. The special fried rice was just egg fried rice with 5 shrimps (I counted them as I removed them from the rice) with a few chunks of chicken and beef. The rice was soggy, no flavour. The vegetable spring rolls were also bland, tasteless. one of the worst Chinese meals I've ever ordered, threw it in the bin without eating it.

Lovely food, seemingly cooked to order using Fresh vegetables, worth the delivery wait

Great delivery but food was awful, S&S chicken was more like crispy chilli beef and was only half a tray full, padded out with boiled rice! Crackers were soggy, seaweed was chewy and bland. Would not recommend.

First class food, fast delivery.

food was mid at best, noodles tasted a bit funky and the chicken was quite fatty and price is ok to get a meal for one.

Didn’t taste fresh, chicken balls were hard and the noodles were a bit mushy. Very underwhelming

Didn’t receive my chicken balls on delivery had to call and wait for them to bring them out again

Ordered a meal through just eat, and left instructions. Magic wok didn't receive the notes through just eat, even though I had a screen shot! and when I called them, they were so rude, and refused to send out correct item (a misely bbq sauce) absolutely shocking customer service. Out of principle I will never order from these again. I was a regular customer, you'd expect more. Avoid, they don't care about what they do, just take your money

Only positive about the whole order was that it was hot. The food was completely inedible, dry and chewy, lacking in any kind of flavour. Have asked JustEat for a refund.

Sent the wrong item, called magic wok, who were very rude, and refused to send correct item ordered, even with screen shot proof of order.Never experienced such poor customer service. This is how they treat loyal customers. Order at your owl peril. A

Entire sauce leaked into the bag. Everything covered in Lemon sauce, resulted in 10 minutes wiping everything so we could eat then Lemon chicken dish no sauce so straight in the bin. Rest of the food was okay but not as good as normal.

Im sure some of the food was microwaved,the chicken chow mien wasn’t great

Meat tasted foul, like it was rotten.

Great food as always, timely delivery

Purchased our meal and it’s presented really well in the cute bag, but tasted absolutely awful. Ordered once, never again.

we ordered two chow mains and neither had bean shoots in them so disappointed this time

Worst Chinese food I have ever had. Something seriously wrong with their pork balls, made me throw up. All the other food was overcooked dry and not quite right. Threw it away wasting 50 quid. I dread to think what their hygiene and food quality is like. I will never eat there again. Magic Wok tastes like a decomposing co**.

First time ordering from here, food good and more than enough and hot! Need a bit more flavour in it next time as a tad bland.

Genuinely terrible food, dry and tasted of nothing. Really disappointed. Broccoli was the only edible bit really, the noodles were rubbery and gross, wonton soup was flavourless.Such a shame!

Just get order and I'll tell better was cook rice own main own them spend 16£from u what a joke no meat at all for money like that order special house rice disgusting behavior Never again lucky me had some chill sauce and coke cuz was so dry dry dry

Food was cold and clearly had been out a while ago warmed up poorly, was delivered within about 25 minutes of ordering with a 15 minute drive. Dread to think how old the food was.

very bad prawn toast, average salt & chilli chicken, Great rice

Great food as ever and a really quick delivery time. Thank you!

Have ordered a few times now and now they cancelled my delivery saying not enough drivers and I'm too far away..... I'm in weston

Overall food was lovely, random bonus free bag of chips. However the vegetables with chilli was actually quite bland and the vegetables were only onions and Pak Choi wouldn't recommend that particular dish but otherwise nice.

Worst Chinese take away we’ve had. Won’t be going there again. Food was soft not crispy. It was as though it had been reheated not fresh.

Delivery was late, food was cold when it arrived and wasn’t edible. You can see it was late as i was notified. The delivery driver then couldn’t find my address and I had to walk up the road to meet him.

We’ve ordered from here many times from here and usually it’s on point but tonight both beef dishes were inedible - the Salt & pepper prawns not as great as usual…. The mains being pretty disappointing

Special friend rice with pork how it should be tasted lovely!!

Food was late and stone cold. Normally the food is amazing from here and always early. I was shocked when it was late and was stone cold.

This was absolutely amazing , fresh hot & tasty and loads for two to share will deffo be ordering this again ! Thankyou

ordered from here due to earliest delivery time. beef in the chow mein was cold and tasted funny. chicken fried rice was OK but looked like it had barely touched a wok. s&s chicken balls were OK. we won't order from here again

Happy with early delivery. Great food as always 😀

The food was great and staff were so lovely and helpful due to accidentally clicking on the wrong thing they were happy to change this for me when phoned up!

food was 2 Chewy n batter was rock hard. wouldn't eat there again

there were prawns in the vegetarian singapore chow mein, and the vegetarian satay chicken tasted burnt.

Chicken balls were tiny bits of 20% chicken and 80% burnt batter. Used to love this place but order today was mediocre

Food was cold and over cooked, the children was so over cooked it was hard.

Dry noodles. Anaemic looking BBC and slimy chicken and bamboo shoots. Slimy and fishy tasting bamboo shoots like they were off. I had stomach ache later. Not great

The chicken in my curry tasted off so did not eat it

Food was 20 minutes late and was lukewarm some was very dry and some oily

Delivered swiftly, and really tasty food!

Lovely food, best chicken balls

Fantastic dumplings&gyozas! Proper flavourings and properly filled. Most definitely the best in the area

fast delivery, great food and cooked to perfection! would definitely recommend and reorder from here again

Food was great and plenty of it 😁

First of was lovely, a shame it was delivered late, but it’s a busy Saturday night, so can’t be helped.

Great food and service thank you

The meal was arrived 20 minutes after the latest time we were given and 25 minutes after we were told to 'enjoy your food'. The restaurant could not tell us where the food was. We are regular users of the service, but tonight was very disappointing. If the food will be delayed, we should be notified.

Food not nice, threw it in the bin. No Salt and Pepper flavour on the food just chilli flakes, very disappointed. Onions where tinged black, which means they were pre-cut and left out. Never again.

25 minutes late past maximum time limit, waiting 1.5 hours past ordering time. No communication from restaurant

its a shame the food hygiene down to 2 out of 5 i really used to like this place

Amazing food not greasy came within 30 mins of ordering still piping hot good portion sizes overall very good

lovely food made with my requests big portion will definitely be my new go to Chinese

I have to be completely honest, this had to be the worst Chinese takeaway I’ve ever eaten or not actually really eaten at all. First time I’ve used this takeaway and definitely will not be using again. One dish was wrong, I got rice instead of noodles but hey, this happens. The quality of the food though was awful, cold I really don’t know how to politely describe how bad it was. I’m sorry, I don’t like giving bad reviews but this was a whole other level!

When the food arrived, it was cold, some of the containers had opened and spilled everywhere.

Ordered s&s chicken and prawn balls but got 2 x chicken so a bit disappointed but other than that all good

Excellent service, thanks 5*****

Mostly good but the bean curd and the vegetarian duck were undercooked and soft.

The food arrived cold and was of terrible quality. We couldn’t actually eat it. I would not recommend this takeaway at all it was awful!

Have called numerous times but no answer, both need cheers had jelly around the meat and not cooked properly.

Most of the food was cold. Noodles were dry like they had been reheated in the microwave and the stir fried mushrooms tasted awful. We ordered a couple of different noodle dishes and they just gave us two of the same chow mein type noodles. Won’t be ordering from here again

food was perfect delivery on time recommended 👌

Bland, tasteless hot slop, no flavour at all! Absolutely not worth the price paid, definitely won’t be using again

Great food, delivered hot, always consistent! Best curry sauce around!

it was awesome. very delicious and very friendly delivery

Excellent service and great food

Food was only slightly warm. Was not in a hotbox /bag also was late. Duck was not good quality meat

They forgot one dish and a different dish was a little over cooked

Food fine, over an hour late, app was updated, but could have put some prawn crackers in there, as it was very late, no explanation just drop and run. Bit disappointed.

Great Chinese one of our favourites!

Used Magic Wok as our usual place was shut. The food was excellent, really tasty, nice chili heat. Will definitely use again.

Chicken was disgusting so watery and when the dog refuses to eat it yiu know something is wrong last time I ever visit

Nice tasty curries although too many onions added. Fried rice a bit anaemic but still good.

Usual love the food from here but seems to have gone down hill. Ordered the chicken curry and rice combo, chicken was bland and all stuck together, curry sauce was also tasteless. Pots of curry sauce were watery and tasted of cigarettes. Pretty much all food we ordered was bland.

Every bit of meat was dry , the Hong Kong style chicken wasn’t like any I’ve had before and again was dry, the chicken satay was awful ..unfortunately all will be going in the bin .. we like the bag though

This is the most disgusting Chinese takeaway I’ve ever eaten out of the food was that soggy and ugly we threw it all in the bin. There was hairs in it and the driver forgot to bring us half of the food we ordered and our drinks I would definitely definitely definitely not use this please if I would anybody

The food was excellent. I have no complaints..

Chicken wasn’t nice at all, to the point we didn’t eat it

Excellent food. A large order as I had family visiting and they all pronounced the food as gorgeous. Magic Wok remains one of my favourite Hitchin takeaways !

My order has not even arrived despite it saying it has on Just Eat. Called the restaurant directly and they don’t know where it is. Terrible service and communication by all parties.

Great food but has become a little expensive

Excellent food as usual delivery time sucked this time. Late delivery is not typical though

The food was okay , maybe a bit pricey shall we say but my main problem was the fact the only thing that was free was the prawn crackers ( once your order exceeded £40)and guess what they forgot to send … correct prawn crackers bit of a poor selling point ….

Magic Wok is usually so reliable but maybe because it was a busy Saturday Night that the food wasn’t very nice, flavourless, chicken was awful, tough, stringy and stale. Was very disappointed.

Foot was disappointing and forgot the drinks

Delivered 35 minutes early. Was still waiting for family to arrive. Ordered for 6.30pm turn up before 6pm. Went cold, couldn't reheat, had to throw most away.

Food and delivery was great, have used magic wok for many yrs and is my go to for a fabulous Chinese 👍

Was a few things missing which I got a refund for but then there was more missing than I realised so unfortunately cost me more than what I got, tasted good though

I ordered half a duck and they only delivered 1/4 of a duck, leaving me 10 quid down

Two dishes with no sauces. The sweet and sour chicken and satay chicken on skewers were both without they’re usual sauces so weren’t nice at all. The cucumbers for the duck and lamb were old and changing colour.

Staff have no idea what you are ordering only half of order delivered . when called them back to complain staff were very argumementive had to wait for quite a while for the rest to come