The best restaurants serving Chinese food in East of England

Couldn't fault it, quick and efficient

Soup was like water,no flavour. Anything with batter on tasted of banana.Ribs were all fat.Chicken 'sauce' was goopy and tasted powdery.Seaweed was missing

Very poor service, our family never come back here again. The attitude of the waistress is so bad, we didnt get the discount for paying cash which we normally get that before. Packing for food take away is costing money which is very abnormal conpare to other restaurants…. I have been regular customer but not from now any more.

First and last time I order for delivery, never in over 20 years have I had a bad meal from taste of china and I know if I’d have collected it would have been perfect but waiting over an hour for delivery when I know it would have been ready affected the meal

After reading some of the previous reviews I wasn’t too sure what this place would be like! You can’t please everyone so I decided to give them a go tonight. The food was lovely. The sweet and sour chicken was fresh and tasty and the chow mein was nice enough. Lady on the counter was friendly and I will use them again.

Can’t rate the food, we didn’t buy any. Chef said there were definitely undeclared allergens in all the food that wouldn’t be on the listed on packets, it all came in boxes and packets but he could guarantee it didn’t have what was in it listed on there which I said at the time was not legal he ignored that , but did say order if you want but if you get sick from it he’d “get away with it anyway” because he had a disclaimer and that other places won’t tell you they don’t know what’s in their food, but they’re all shopping from the same suppliers. He claimed it was just honesty though it actually came across as rudeness and being completely uninformed about his products and non compliance with laws (and if he’s not following one you have to wonder about adherence to others like health and hygeibe regulations etc) I was a caterer until fairly recently and often prepared various take away style Asian foods. The suppliers for Chinese items I used did in fact follow U.K. law and put ingredients on the packaging, and other take aways I’ve visited both in this area and in other counties also used suppliers and brands that labelled so I do wonder what suppliers and brands he was using that apparently don’t. Seems more likely he just wasn’t willing to check but had the time to act defensive and carry on after we’d said we wouldn’t order. It seems like they have no idea what they’re actually cooking in there, it’s all just mystery stuff from apparently unlabelled packets and boxes. The best thing about the place was the lady working there taking the orders who was polite and friendly and went to find out what she didn’t know, unfortunately it resulted in that behaviour from the chef.

This is the worst Chinese I have ever had. Chicken balls burnt and dry. Singapore noodles were like elastic bands and somehow they made a dry duck fried rice and the ribs had no meat on them. I was unable to eat this food and I really am not that fussy. This place truly is awful, DO NOT WASTE YOUR MONEY!

Twice in two weeks I have gone in to order and each time they have given us the wrong order which I have only found out once I had returned home! We have had to return to ask for our correct order - Prawn balls instead of Chicken Balls , Peking ribs instead of Peking Chicken and on second occasion Pork Balls instead of Chicken Balls. Not once did they apologise! We have been using Ken Tong’s for over 15 years. The food is usually good.

A hidden gem in Basildon. Reminds me of China. The staff is really nice and the food is one of the best Chinese food I’ve ever had in UK.

Great food, great service, well done to Nim & the guys

Very quick and hot best ribs all good

Ur food was not all that at all I will never get food from u ever again

We have just eaten what will be our last ever take away from Fresh Oriental. Food was an hour and fifty minutes late. We ordered rice and chicken curry amongst other dishes. When it finally arrived, we were short of the curry to go with the rice, and were told we didn't order the curry. Food was poor, the whole experience was extremely disappointing.

We just had a Special Chow Mein and I can honestly say, it was awful, the pork was recognisable, there was another meat in it I think it was supposed to be chicken which tasted terrible, nothing like chicken, never again. The chow Mein was stodgy and tasteless 😣

I am changing the 1 star review to 4 as in the last few years its got better,yes it was awful I will admit but.....since getting deliveries over the last year or so it's become very good......chicken chow mein is lovely and so it crispy chilli beef.....cant say fairer than that when the food has improved :)