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The best restaurants serving British food in Wiltshire South West
366 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
74 Opinions in 2 websites
Wow, what a terrible experience, which ruined a 40th birthday dinner. What should have been a wonderful “feasting” menu with ample food to share, was in fact more like a famine. We were a table of 14 (11 adults, 3, children) and due to the party size, we had to choose their “feasting menu”- food pre-ordered and 50% paid some weeks in advance. So, they had plenty of time to prepare for our table. We had 2 plates of meat for 11 adults- these weren’t sharing plates, piled high. These were normal dining plates with a level amount of meat. Chicken was wonderful, however beef had lots of fat and gristle. HALF the table had what only can be described as a childs portion of meat and one member had no meat at all. I was sure more would arrive- surely 2 plates of meat for 11 adults is not suffice. But no, that’s all we got. When we told the waitress one member had no meat at all, she brought back a couple of slices of beef and said the Chef advised there was no more. Same with the potatoes- two bowls, one roast and one dauphinoise, some members getting little to none. We asked again- the chef advised none left, but we could have some boiled potatoes. Wow. The roasts were dry and hard, my knife struggled to get through them, they tasted 3 days old and had been reheated. The veg was boiled and plane. The gravy was in tiny little boats- again we had to ask for more. By the time it came food was cold Service was non-existent. Not once did anyone ask how our meal was, no one asked if we needed more drinks, no one asked if we needed sauces etc. We had to go to the bar to get our drinks ourselves. No cloth napkins, just cheap flimsy paper ones. The children’s meals were tiny as well, served on side plates and with no room for them to cut anything up. The desserts were below average. A sticky toffee pudding that tasted like it came out of the microwave, the crumble- I’ve had better supermarket ones. The table was booked by my dear Mother who hates to make a fuss and as it was a birthday she didn’t want to complain when we were all there. I have since tried to call to discuss the experience, with no joy. I have emailed and asked for the Manager to call; however, they want me to discuss it over email. No- I would like to speak with someone. Seems like they do not care for customer feedback or satisfaction. This was not a cheap meal either. If you are in a group and want to leave a restaurant where you’ve received no service, still starving, and ripped off, then book here.
129 Opinions in 2 websites
oh my gosh, whilst holidaying in the area, we were keen to find a pub (other than where we were staying) for the England Euro's Semi Final. Although packed the landlady found us space and we were served with great home cooked traditional pub grub. And then we were accommodated further by a great view of the TV to watch the match with free half time nibbles and a great atmosphere. What a brilliant traditional pub, landlady and staff. We couldn't thank you enough for a great evening
5 Opinions in 2 websites
Our group of 4 cycling the King Alfreds Way stopped off here for refreshments rather than at a pub. One of our party asked to recharge his battery (which was OK) and once the owner realised we were cyclists suggested we wheel our bikes through to the garden for security - very thoughtful. Friendly staff, a very large pot of tea and great cakes. Can dine in or out and kids' toys in both areas. Homely and easy going. Check opening times, though! Definitely value for money.
588 Opinions in 5 websites
To be honest I was surprised to come on here and see some quite bad reviews for this place. We visited for an early dinner with our young family. The venue was quirky, imaginative and interesting. Great for our little children as there was lots to look at- big printed posted of fruits and vegetables and a great garden to explore which loops all the way around the pub restaurant. It really is a beautiful spot to enjoy. We were served by, who we assume, must have been the manager/owner. She was great. On it and prompt. Made great recommendations. The younger two servers were a little lacking in knowledge of items on the dishes- we overheard a male server tell a customer that pieces of romanesco were tender stem broccoli and that 'he doesn't argue with the chef' and the young female server came over to do our order when it was already done. Easily done and at least they were both polite and trying their best. The menu offers local produce, interesting flavour combinations and nice portions. The highlight for us was the ice Crean sundaes- we shared 3 between us and loved the combination of flavours and textures. We loved it, would recommend it and would love to return when next in the area. Thank you.