Kings Arms Hotel in Wiltshire

My only thing i would say, and this is nit a complaint, just a suggestion, is that it would be nice to have tbe option at breakast to help yourself to, things like extra toast, jams, pastries, orange juice etc ?

Very friendly and excellent service

Amazing loves Leah just beautiful expiriance

Room was perfect. Service was professional and polite. General standards were really good. Breakfast was spot on, even if the bacon was a bit too crispy, would definitely recommend.

Excellent service, great meal. Location was excellent for me, short journey to Tetbury for work on the day.

Comfortable rooms in the centre of Melksham. Car park available, make sure to validate the parking once inside at reception

No issues at all, room was great, staff were great.

We had the Sunday roast there the food was amazing the service was great. It's our local favorite place for food now.

Vegetarian Sunday lunch was absolutely delicious, and staff were brilliant. I would be delighted to return should I have the opportunity.

Nicely located at the end of the high street...or the beginning depending which end you start 😁 has a nice relaxed feel, more old fashion for some maybe but makes a change from load music. More expensive than some but we found it a nice change and the staff are very helpful.

Fabulous new Brunch Menu. Will be back next week to try another dish.

Lovely family lunch: excellent food and service

Very well run pub. For the price the room was great and the breakfast was particularly good

We have visited a Butcombe pub for Christmas before (Specifically The Bear Inn, Cirencester) and it was 10 times better than The Kings Arms, Melksham. The Bear Inn, in Cirencester had a full festive Christmas menu, Christmas Crackers, and lots of Christmas Decorations - making it feel very festive and very special. However the Kings Arms was drab, had a Christmas dinner on the menus, there was nothing else to indicate that had made much of an effort for Christmas. When we were ready to order, we were informed of what was unavailable, which was 2 starters and a main, and then our order was taken. Eventually after a 45 minute wait, our food arrived. 4 of us ordered the Christmas Dinner, and what arrived was far from festive. Non of our plates had Cranberry Sauce, and non of our plates had a pig in blanket. When we asked our server about the pigs in blankets, he went off to speak with the Chef. On his return we were met with a response of “Chef said he ain’t doing them today”. The lack of apology and professionalism was shocking. We were offered a discount once we were paying for our dinner by Jordan who was apologetic and was sympathetic about the situation. All in all, a huge let down from what we were expecting having visited a sister pub in Cirencester.

This is my Friday local, always welcome, lovely venue, haven't stayed....I'm local....beer is the best in town, also the most expensive, £6.80/peroni, bloody nice pint though, crisp,cold, quenching! Great food, car park to rear, small drive entrance through tunnel (under bridge). Service is always happy and good, sometimes slow if staff are attending guests, can't complain. Lovely afternoon sun in front beer garden, fully recommend if after a couple of nice pints or good grub👍👍

Really lovely hotel! Fabulous welcome, lovely rooms and in a great location. Couldn't fault breakfast, either. We will definitely stay here again if in the area.

Welcoming and friendly staff, warm and cosy room with fresh coffee facilities. Will definitely stay again.

Enjoyed our stay at The Kings Arms. The evening meal we had was good, the service was very attentive and efficient. Our room had 1 window with double glazing and 1 without, this caused the traffic noise in morning to wake us up quite early. Also the shaver light did not work in bathroom. Breakfast was ok, disappointed after the previous evenings meal, eggs were over cooked, sausages didn't seem to have flavour but they didn't look like catering sausages, toast was like warm toast, not sure it was in toaster than 30 secs. Overall was a good stay, would stay again if in area just will ask not to be in room 8 and will choose different breakfast option.

I cannot fault the staff at the King's Arms - super welcoming and friendly and efficient! The Sunday roast was also absolutely lovely. My constructive criticisms would be about our room which was the nearest room to the road and therefore despite secondary glazing it was noisy from the traffic, it would have benefitted from more air flow but opening the window made it even more noisy - perhaps a small air con unit would solve these issues. The general presentation of the room was great but it does require a little maintenance - bathroom mirror light did not work (I like to leave this on at night so I know where I am!), curtains were frayed and paintwork just needed a bit of TLC - not big things but things that make a difference -over to you.... I would book here again but would definitely ask for a room that was not road facing. Thank you team King's Arms for being lovely.

A very enjoyable stay. Room was consistently warm even on coldest day of year and spotlessly clean. Good food in a friendly and professional environment.

Butcombe pubs are always great and this is no exception with friendly welcoming staff, well-appointed rooms and good food. A special thank you to James and the team for looking after us so well when my wife accidentally injured her eye just before checking out. James kindly allowed us to leave our motorcycles on the premises and stored our baggage in his office while we ran around between hospitals finding treatment on a Sunday. These guys really understand the hospitality business - a very well run place and a credit to the Butcombe chain.

Lovely feel to the King's Arms, friendly staff, really well equipped room and an excellent breakfast. Slow service at lunchtime, where we ordered soup and sourdough bread, but when it came it was delicious. Staff apologised and offered a complimentary drink, which was really appreciated.Shower a bit fiddley and a rail to help stepping over the bath would be appreciated. Overall, an excellent stay and we wouldn't hesitate to stay again.👍

Great food, lots of it & good service! Highly recommended.

We booked as a party of 11 for a family birthday Upon arriving we were shown to our seats, our food was already pre ordered and table booked for 5pm Our drinks choices were taken .... Our starters came out at 5.06 within minutes of sitting down , all of our guests hadn't arrived at this point and our starters were on the table !,the staff should have realised this or asked prior to bringing out , all starters were finished (without any drinks) our drinks finally arrived 20-30 mins after sitting down , from there it felt very rushed with mains and dessert ,we had to chase up further drink orders after waiting a considerable time for them .overall I felt the service was very lacking ,no attention to detail paid ,im told the service is usually quite good (maybe they were too busy) but on this occasion our party were left feeling a bit let down by the service provided that evening, considering what the kings arms charge for their food and drink i expected a much better service

Had a couple of nights stay and couldn't have been looked after better. The rooms are lovely and clean and smell so fresh the bed is so comfortable, and the bathroom is big and very clean. The breakfast was lovely and lots of choice and the young lady that looked after us was so nice and friendly. The kings is in the centre just a short stroll to the shops, it's in a perfect position. There is ample parking at the rear of the and free to use as long as you log your reg when you get into the King's. So all I can say is thank you everyone for looking after us we would definitely stay with you again.

Stopped for Sunday Roast. Big portions and tasty.

Thank you everyone for a great night last night at The King's Arms. We went to a quiz night, raising money for a local community building, currently being restored by and sited next to St Michael's and All Angels Church. The King's Arms Manager was on hand to welcome all of us and checked a couple of times that we were comfortable, if we needed anything. The staff were good at break times. The quiz master was so funny and the questions were varied, fun and not too difficult. Great atmosphere there, it was so good to see all ages, joined together, with family & friends and laughing so much.

Had a great birthday lunch in the pub garden in Autumn sunshine . Delicious cod and cauliflower and broccoli bhaji. Very friendly service and the pub is great for visiting Lacock, the abbey ( Harry Potter fame) , Fox Talbot museum and for lovely walks across the fields behind the abbey.

Loved the kings arms, the staff were fabulous. The breakfast was great with huge portions. The room was super comfortable and had everything one needs. I just found it a bit hard to reach and very narrow stairs. But again the staff were there in a flash to help. There is parking and in a good location to "check out" the neighborhood. I recommend 👌

I booked my parents in for a meal at last minute. They were impressed by the amazing food, fabulous service and wonderful hospitality. I can’t comment on the rooms as they didn’t stay overnight. But the service that they had was second to none. We will be booking again! Highly recommended.

My only complaint was the breakfast it was very overcooked. So much so I could not eat it. Enough said .................

Great place! The staff were super friendly (and helpful), the food was great and the location was perfect. I’ll definitely be going back

Came to Melksham with a bunch of friends and former colleages and their partners for a reunion weekend. The King's Arms was superb in all areas. Comfortable and clean rooms, it's a very old building so not much they can do about the odd squeaky floorboard or road noise outside and it didn't spoil our stay. Dinner was very nice the the breakfast each day was absolutely fantastic. Staff were exceptional too, nothing was too much trouble and they were very friendly and helpful. We thoroughly enjoyed our stay, can heartily recommend it and will certainly stay here again next time we're in the area.

Had a nice evening at the King's Arms. A few days later a parking ticket turned up. My own fault, didn't check for parking restrictions and there were signs. Spoke to Carli at the pub who was very understanding, and got in touch with the parking company and squashed the ticket. I had no proof of my visit as I paid cash. Great job turning a negative experience into a positive one. Much appreciated 😊

Great spot for a night out. Staff are really friendly. Darts setup is fantastic. Plenty sports channels to watch. Amazing!!

Excellent pub hotel ,nothing was too much trouble for the staff . The food was also excellent and the car park was large .

One of the better pubs in the area

Impeccably clean, friendly staff and great food

Attended here for an awake. Beautiful inside, very calm own private function area food was fabulous. Just remember to add you car registration in otherwise your get a fine. You can do this at the bar, the touch pad is tempor mental mind

Location in the centre of Melksham perfect. Service excellent, from our planned late arrival through to slightly later checkout to attend a funeral. Room lovely with some great touches. Only improvement areas would be the room temperature, where provided fan was a little small to make much difference and keeping the curtains open to allow some air in, meant you coukd be overlooked by other rooms. Overall, lovely stay considering our purpose, and hope to re-visit.

Excellent food. Lovely friendly staff. Thank you

Decent rooms. Plenty of free parking and staff and service are very good. It’s an old building so not very quite especially the neighbouring rooms. They serve a proper breakfast and proper coffee. Good all round.

From the moment we walked through the door to leaving *all* the staff we came across were extremely polite and friendly - a rarity these days. The rooms were lovely and comfortable and very clean. Our only disappointment was the food. Only sourdough bread available, I don’t ever recall leaving bacon before but it was tasteless. Overall description of the food would be bland and tasteless which surprised us based on previous reviews.

Had a two night break with family. All four of us shared the same opinions with respect to The Kings Arms Hotel. The rooms were spacious, clean and comfortable. However there were a few niggles in my room. Some lights were not working, shower rail detached easily from its mounting and a large patch of paint was peeling from the wall. The menu for lunch and evening was the same and very unimaginative. Other members of the family had a meal for lunch and thought it atrocious, noting that other diners were complaining about their food. As a result we ate out each evening. Breakfast was no better, poor quality and beacon was inedible. On our second morning there wasn't even any breakfast jam available. On the plus side all the staff were very pleasant and helpful. They have been letdown by senior management and the chef.

Had a fantastic Sunday Lunch at the King's Arms Melksham. Roast Port with was so tender,everything was cooked to perfection. + hot plate's which is a must. Staff friendly and tentive . Great value for money.Its a must.Thank you to the kitchen staff and the front of house. Sue Allcorn.

Comfortable clean room. Good choice at breakfast. Professional and friendly staff. Have stayed here a few times now, and will be back.

The room looked a bit tired: cracked basin & some flaking paintwork. The breakfast was excellent & the staff were brilliant- very helpful esp after we left a wash bag behind which was posted to us very quickly

Lovely hotel rooms, clean and comfy. Stayed for four nights breakfast included. Wide selection of food, spoilt for choice. Also had dinner there a couple of times, good size portions, and beautifully prepared. Staff excellent, very helpful and friendly. Would stay here again. Ideal location for visiting the surrounding area.

My favourite place. Lovely private courtyard chalet type room. Excellent food in bar or restaurant area at a reasonable price. Staff are all lovely. Great Breakfast. Off road secure free parking. Loved it. Would 100% recommend 👍

A good place to stay and dog friendly. Rooms were welcoming with some nice extra touches and had all need. Staff were very friendly and accommodating. Walking area for the dogs in the local sports campus across the road, field next to cricket pitch.

Met with friends- have had good experiences at Butcombe pubs…but not this time! Basically it was the poor food. The burger had a cremated Pattie. The lettuce was soggy and there were pieces of bacon despite asking for no bacon. £16 badly spent. A friend had a Caesar salad…the chicken and salad were separate….odd..with little dressing. I was offered a different meal, but wasn’t offered a refund. Staff were good, and good quality coffee.

The location is excellent, in the centre of Melksham, with free onsite parking. The staff are very friendly, helpful and knowledgeable of the local area. The room, 16, is spacious and separate from the main building. It does require some maintenance - shower attachment needs fixing and the sink taps looking at. It could do with an adjustable blind in the window for some privacy, as it looks out on to the car park. It could also do with a fridge for the fresh milk storage instead of the mini flask. Lovely experience and would look to use Butcombe Pubs & Inns again.

Popular Inn in centre of Melksham. Staff really good, only saw James and Izzy during our time, both were polite, helpful and hard working. Must also mention the fantastic housekeeping team who looked after our room daily and who keep the place really looking good. Parking on site so that was helpful also. My negative points are that the Inn is on the very busy main road, our room window being right onto that road, the noise of the traffic was horrendous and relentless day and night (even with double glazed window). All the people walking past once the pubs and clubs kicked out as well, just added to the disruption. Such a shame really but not what you want for a restful nights sleep. Also, we came down for dinner at 7pm on the Sunday night and were told that the kitchen was closed and that they had run out of food, when it advertises that food served till 8pm.

Nice room, friendly and helpful staff. Food choices and service could have been better.

Very polite and friendly staff, rooms clean, comfortable and tidy although a tad noisy if you're in the front.

Fabulous stay at this hotel, staff went above and beyond and the service was 10/10 100% would recommend this place and would stay again Special mention to Izzy and James who were superb

Sweet little, typically British place. The rooms at the King's Arms are outstanding

Friendly pub right in the center of Melksham, we hired a section for a private function and the staff were super attentive. Food was great and plenty of it. Free carpark round the back for customers.

Lovely pub and very convenient location for our trip. It was the little touches that made the difference- being given some fresh milk for use in room. When we went up to the room the curtains had been pulled and a lamp was on, and the radio was playing which made it feel very cosy and inviting. The room was very clean, great choice for breakfast, the staff were lovely and friendly and it was a great price.

Lovely overnight stay Good food Dog friendly

Myself and a friend had a lovely evening in the Kings Arms last night 16/4/24. The 2 young ladies behind the bar were chatty, helpful and really ensured our visit went well. We sampled the new menu and I can vouch that the Kofte on flat bread was lovely.

We took advantage of a Sunday stay over deal here. We had a great room, Sunday roast and breakfast. All of the staff were great and a big thank you to Issy and James who are doing a great job.

Went for a meal and drinks with friend and bar stuff Ellie so friendly and pleasant very warm and welcoming. Definitely coming back again to see her smiling face again.

Old 17th century building with lots of charm in the heart of Melksham. With a nice bar and good food. Room has style and is well maintained. Always very good tea, fresh water and coffee available. You can clearly see its age in the bathroom. I can't remember the last time I saw separate hot and cold water taps, let alone in a hotel, but the shower curtain over the bathtub is also a reminder of the past. Ultimately it was a very nice and functional stay.

Lovely room, but curtains were ripped, windows did not open. Food over priced, breakfast arrived with uncooked eggs. Really disappointed with the stay, would not recommend or return.

Cold water in the morning and also no heater. Both worked till 24:00h and then it became cold. Good to wake up in the morning, but not my style.

Hired a room for a Wake, food and service absolutely brilliant. Would thoroughly recommend.

Nice serving person. Interesting soup (parsnip with a coriander chutney). Fish cake and poached egg overcooked.

Just arrived and checked in to the Kings Arm and its really lovely. Great welcome from the receptionist and the rooms and super clean, warm and have nice little touches in them like a radio. Visiting family for a night and its a great location.

It's become an annual pre Christmas tradition to stay here for a night when visiting Mum in a care home in Melksham. Great value for a nice room, comfy bed and good breakfast. All the staff we have met have been very professional and welcoming too

A group of 8 ladies had lunch there today, I was the Vegan, my meal was more than enough, even though they put a omni Yorkshire pudding on, which was removed. But, in all the meal was very nice. Would happily go back.

Four of us had an excellent lunch. It would have been great at the menu prices, but the Butcombe loyalty card made it superb value! Loved the jacket potatoes! Service was very good. No problems with parking - just follow the instructions!

Despite the sign saying free parking, I had to pay a fine. Signs not clear enough. Not the first to be caught out looking at other reviews.

Visiting family, great room in the outblock...roomy, clean comfortable and handy. Breakfast was great, and good value, like the hotel.

Food and service was excellent booking made 19:00 Hrs 28th April 2023 but parking situation poorly explained by staff. as fee payment not clear and when asked staff if reg number was needed they assured me that the parking was free. Happily spent GBP170 but was shocked to receive the fine today from Group Nexas for GBP100. What is going on. Never come across parking fees for restaurant guests so totally unexpected. Mark and Chris T, Sussex

Reviewed this place in March. It wasn't good then but my husband persuaded me to give it another go. I ordered the fish goujons in a bun. It was served with no garnish. A bit of salad a few crisps maybe a couple of chips would have made it look more appetising. I could have bought a bap in Greggs and it would have looked the same. Priced at £10.50 it was completely underwhelming. I cut it in half and the first half tasted ok but as soon as I bit into the other half there was a chemically sort of tang. Wondered if someone had been spraying cleaning solution about. Left it. I see there are other pubs locally that have been taken over by Butcombe that have gone downhill and are getting bad reviews.

We visited a couple of days ago and had high hopes as the overall price is considerably more than your average pub lunch. Unfortunately, the food was really quite poor, very little chicken, soggy veg and the Yorkshire pudding should have come with a health warning; it was rock hard and drowned in oil. The service was also very slow, had the pub been busy we would have understood, but, it was pretty empty. We did complain and the response was ‘I will inform the chef’, no offer of a reduction in price or even an apology. 7 very disappointed guests left and ordered a kebab.

Ate here a few weeks ago with my husband and we both had the fish and chips which were nice. Sadly today the fish and chips were overcooked. The batter so hard I had to pick the fish out of it. Also had lukewarm cappuccinos. Won't hurry back. Would have mentioned these things at the time but with elderly Mum who doesn't like a fuss.

Book a table for Sunday lunch. Arrived and it was a ghost town. Young lady on the bar didn’t inform us that there were no roasts available until after taking drinks order. Big sign out the front door inviting you in…

We live a one minute walk from this place and with the dearth of (decent) eating places in Melksham we want it to be good. We've visited a couple of times before with mixed results but the family are visiting for Christmas so we thought we'd give it another go. There's a new manager and he must think none of his Christmasses have come at once. It's dreadful as he agreed. There's a new chef coming in the New Year so we'll pop back when he is onboard as the guy was so apologetic and couldn't have been nicer. We had to wait 50 minutes for the food which turned out to be the best bit! I had the burger which everyone agreed was a good choice. It was overcooked and a bit bland but spoiled by a huge mass of fatty bacon (see photo). My wife had the fish and chips which were at least edible if not enjoyable. Our daughter had the beef and ale pie. Well. She had to spit it out, something she's never done before, and I didn't blame her. It seemed to be masses of Bisto with a few pieces of meat served for some reason with a chicken gravy. The mashed potato was just weird. I tasted it and agreed it wasn't potato but neither of us could fathom what on earth it could be. She said the kale was nice. (see photo) Out son-in-law tried the veggie "lamb" in pitta bread and said it was OK. One grandson had the mac and cheese which he ate and the other had the chicken bites. These were cremated beyond cutting but he managed some bits and pieces. (see photo) We didn't risk desserts and the manager, along with his apologies, kindly knocked most of the items off the bill. He will be a great asset to the place but needs to get the kitchen sorted asap.

Had been to the Kings Arms in the past more than once. In between times it had a makeover so we decided to go again and it is still good!

An overnight stop en route to Bath turned out to be a really pleasant experience. A really warm welcome from the staff (Jaydon the general manager was a brilliant host both at check in and breakfast - Thank you!). The room was spotless and amazing value for money (£91) which included breakfast for two. Little touches like a thermos of fresh milk to have with their provision of coffee cafetiere and fresh coffee was a really nice touch. I would definitely stay here again

Met Ex-Army mates here for drinks before our reunion and was told straight away you need a morgage to pay for your drinks. Totally overpriced and we all ended up meeting at another estblishment that was far cheaper. Don't think they realise there is a cost of living crisis going on and lost out on alot of business from loads of ex-military gathering for a get together. Certainly would not be high up on my list to visit again.

I attended a group lunch and found helpful pleasant staff. The group of around 9 of us had nice food in pleasant surroundings. However, although I had registered my car at the bar it seems that the process did not work properly and 3 weeks...

Stayed one night while in Melksham. Friendly staff, well actually only dealt with one girl for everything, check in, dinner service, breakfast and check out. Very pleasant and showed me to a Nicky refurbished room in the loft area with everything needed, nice and clean....

Excellent Sunday roast! Vegetarian Wellington was delicious, portions were great and food was a reasonable price! Definitely worth a visit. Staff really friendly and very attentive!

Lovely roast easter sunday, good portion sizes, plenty of meat, veggie option was also lovely and tasty. service quick.

Went here for Sunday Lunch and ended up with parking fine! As a guest in the restaurant this was not well explained or managed by the staff.

Went for a Christmas meal with colleagues from work and had the set Christmas meal. We had already but down a 50% Deposit from all of us which had included a 10% service charge. When we arrived we explained that we were to individually pay...

Shown to table given menus,asked for drinks .wrong drink arrived asked for it to be changed . Ordered food served food asked if ok When finished had to call staff to clear table and provide menu for dessert, asked for drink that did not appear...

Better than when in previous ownership but far too expensive for what you get compared to other venues offering Sunday lunches

Popped in for some lunch with mum. We went for the sandwich lunch deal. Two lovely big sandwiches complete with some salad and thick cut chips and a drink. Great value. Friendly and helpful staff (Shannon). Would highly recommend a visit.

great 18 century coaching inn, serves great meals and Wadworth ales, pleasant staff, own car park,will be going again.

We have not been here for a while and we chose it due to the central location, on site carpark and the varied choices on the online sample menu. We had a very friendly welcome from the staff although we noticed that they did seem...

Used to ho here regularly. Decided to try for a meal. Menu looked good very good choice And small plates option which is brilliant. Meal was served after a wait which was not a problem as very busy. Portions great good presentation. Staff attentive actually...

We have recently returned from a short break, couldn’t fault this hotel one bit, until check out. It would have been nice if there was a member of staff there to see to us. Instead we were greeted by one of the cleaning staff coming...

Working locally the Kings Arms looked like a good bet, very comfortable well appointed rooms made it a good choice. Great breakfast and nice for drinks in the evening. The upper floor however would be difficult for older or disabled clients.

We ate at the Kings Arms Hotel on the two nights we were in Melksham. The food was really nice both times and the staff very friendly and accommodating. Even remembered that we had been there before. Highly recommended for a good pub meal.

Worst meal, rude bar staff including a bar member that looked like she had too much to drink. Shame as we have ate here before and had a super time.

Very busy Saturday night but great atmosphere. Ordered fish and chips and it was very nice indeed lovely fish. Lots of choice on the menu and a good wine list.