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4.2

Based on 2.196 opinions finded in 2 websites

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Nº 800 in 1596 in Wiltshire

Nº 147 of 366 British in Wiltshire

CUSTOMERS TALK ABOUT DISHES WITH..hakevegetablesfishbeautifulchocolatepaypuddingcodcoffeecrabsoupsoleoldsaladcurryricecookedmussels

comment_iconOpinions

As always we had an excellent meal here. The menu is always changing so we know we can have something different each time. I had langoustine soup this time which was delicious

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Issy . 2024-10-24

MORE AT TripAdvisor

Very pleasant, comfortable venue; nice overlooking the street and seeing what goes on there. Food was nice, but didn't seem exceptional. Found many dishes either contained flavourings I didn't want/like, or weren't mentioned and were there anyway, so I went for more 'plain' option. Soup, for example, had a touch of chilli I wasn't expecting, plus expected some langustine pieces, which weren't there -- waiter described set lunch soup as smooth, so I presumed main menu one would be more 'meaty'. We all enjoyed our food and drinks, but we weren't 'wowed', which is more expected from celebrity chef venues. Overall, nice, but a bit disappointing.

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Neil S . 2024-10-13

MORE AT TripAdvisor

Online booking easy- for 7.30pm. Lots of warnings on texts about needing to be clearing the table by 9.15pm. Just as well they didn't enforce that as main course didn't arrive until 9.20pm. Starters were fine. Two of us had the Indonesian Fish Curry. Not a good choice. Served in a bowl, thin curry sauce with some nondescript fish and prawns floating and a curious side dish of cold haricots with grated crispy onion. Neither of us ate ours. My other friend's crab linguine apparently fine. Then I fancied the crumble and custard for pud but was firmly told that there was no custard. The chap taking the drinks order was asked by my friend about the wine but said he doesn't drink wine and couldn't help. Restaurant was not busy. I'm not surprised.

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Peter S . 2024-10-11

MORE AT TripAdvisor

At very short notice we booked a quiet lunch for two during several days of Diamond Wedding celebrations. On arrival we found the ground floor restaurant full and really buzzing, so we appreciated the manager's initiative in having allocated us a table in a quieter area upstairs, with a glass of bubbly on the house while we perused the menu. We have eaten at Stein's (Padstow and Marlborough) on several occasions and we recognise some of the more 'constructive' comments expressed in the past by some customers. But judging by the quality and choice of the food we enjoyed today, and the efficient, friendly service delivered by the manager and team, today's 'Stein experience' was our best yet - and well worth the price. We'll be back.

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Bob P . 2024-09-26

MORE AT TripAdvisor

Excellent food. Had the sea bass, which was absolutely mouth-watering and the meal was cooked to perfection. Fantastic service as well. Can't recommend highly enough. 5/5

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Mike M . 2024-09-19

MORE AT TripAdvisor

Lovely and not too expensive for 4 people and vino

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Tony Watson . 2024-09-05

MORE AT Google

One of my favourite restaurants in marlborough. Cant fault the food or staff. Always a pleasure visiting

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Leo Bertorelli . 2024-09-02

MORE AT Google

The lobster was delicious and beautifully cooked. However my wife left the batter from her fish and chips which speaks volumes. Wines and gin rather overpriced.

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Roger Williams . 2024-08-23

MORE AT Google

Professional yet warm, friendly service. Lovely location and fabulous food - we had the lobster, chips and salad which was a real treat! Thank you for a superb experience.

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Alison T . 2024-08-23

MORE AT TripAdvisor

You would expect a restaurant with Rick Stein's name attached to have a great fish stock going, but my fish and shellfish soup was appalling, utterly tasteless, just red hot water. I had to send it back. Overpriced and underwhelming with none of Rick's culinary ethos.

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tim newark . 2024-08-21

MORE AT TripAdvisor

Fabulous company and good-can’t wait to go back 😀

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Rosanne BN . 2024-08-13

MORE AT Google

Food was excellent, if not a tad on the expensive side. Service could have been better, felt forgotten about at times, perhaps due to it being busy. Have a good range of good quality seafood on the menu, the oysters were super fresh and tasty. Worth a visit if you like seafood.

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Laura Hodge . 2024-08-12

MORE AT Google

Over-priced and over-cooked. Without the name I doubt it would survive. Then the service. We are not locals. Asked them to book a cab for going home the moment we arrived. They should have known then that there would be no cabs as there appear to be no companies operating in the evening. They knew this but did not tell us. Anyway they finally tell us there are no cabs after we are in to our second bottle of over-priced wine, leaving us a three mile cross country walk as we now couldn’t drive. Thanks. We’d already done a 10 mile walk earlier in the day and we’re pretty knackered. Not happy.

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Peter H . 2024-08-11

MORE AT TripAdvisor

Rick is charging £5.50 for a single oyster. Beyond London pricing, now we're in the realm of extortianate pricing.

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Mike Hess . 2024-08-08

MORE AT Google

My wife & I visited Steins as an anniversary celebration. on arrival we were given the choice of taking a drink at the bar, outside (it was a warm dry day) or our table. We chose our table and were shown straight through. A couple of minutes later our pre ordered fizz arrived along with menus to peruse, shortly after our chosen water option was delivered to our table. when our hostess came to take our order she was very helpful clarifying some menu items we were unfamiliar with & my very rusty 50 year old schoolboy French not helping. My first choice starter Moules was not available so joined my wife with scallops, which we both enjoyed. For our mains my wife opted for the Dover sole, I went with the Lobster (a first for me) but with buttered potatoes rather than the thin cut chips & a shared Tenderstem side. Both were beautifully presented and devoured with relish. our desserts followed in a similar vein, my wife went with a lemon semi fredo, mychoice the poached spiced pear & ice cream. We finished evert last bit and with coffes to follow it was a very enjoyable meal, I'd like to give mention to 2 members of staff who left a lovely impression. Liz who when she came to our table took great care to deliver our orders in an unobtrusive way and with care to avoid spillage & cleared between courses with the same care. Also Alice who was happy to clarify menu options, was personable without being overly familiar, observant to notice a mistaken wine delivery which was corrected without fuss. the nicest touch, when she found out we were celebrating our anniversary she brought 2 chocolates on a plate with "Happy Anniversary" piped onto the plate in chocolate sauce.

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David H . 2024-08-04

MORE AT TripAdvisor

A very welcoming and friendly restaurant with a wonderful atmosphere. The food was first class. The subtle attention and warmth of the staff was just as you would wish for. I had the halloumi (again) followed by the Indonesian seafood curry accompanied with the South African Chenin Blanc. I also had out little dog Hattie with me. Very enjoyable and relaxing afternoon lunch.

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W123Hampshire . 2024-08-04

MORE AT TripAdvisor

Very nice food. Nice friendly and attentive staff.

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David Palmer . 2024-07-27

MORE AT Google

Very average food for the price, large white wine £16, rip off. Waitresses were really good tho

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Mick . 2024-07-20

MORE AT Google

Turned up without a reservation for lunch with a dog and a wheelchair user, we had such amazing help and service, our waitress was very knowledgeable and the barman brilliant at putting a ramp up steps for us to access. Many thanks

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Kitty Knowles . 2024-06-28

MORE AT Google

Had set price lunch £28.50 ,which seems to have gone up significantly recently, which for the price wasn't really as good as I expected. Small portions, 4 potatoes as a side, a glass of wine £10 and fairly average food. If I had paid 60 percent of the bill I would have thought it reasonable.

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Craig Storey . 2024-06-19

MORE AT Google

Came here for a big family celebration and booked a private area with a min spend of £1k. Before I start I must say the waitress who was serving us was amazing and did a great job under poor conditions so she was not to blame. She was the only person serving all the tables upstairs when there was an empty bar downstairs with 2 serners there. So food was OK but not amazing, I think it's bad to send prawns up from the kids menu as a full bodied carcass to be fair when I sent them back they were peeled but it added to an already slow service. We waited on wine for the whole of the first course and into the service of the mains, again they did upgrade the choice but it was slow. I had the watermelon salad which was fine, the crab linguine was good but had some shell in it. It all just felt a bit tired and lacklustre and for the price we expected a bit more. I wouldn't rush back.

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T CA . 2024-06-18

MORE AT Google

Didn't have food. Just some wine, chilled in the sun outside. Emily was so helpful. Love Rick Stein's albeit food or a cheeky bottle of red. Always fabulous food. Staff are amazing

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neil bertorellli . 2024-06-17

MORE AT Google

Like this place, good food, great staff, will keep coming back....

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Lord Suffolk . 2024-06-14

MORE AT Google

First, let me say that Rick Stein is my all time favourite TV chef, so when I was in Marlborough, and saw there was one of his restaurants there, I cancelled my previous booking elsewhere and booked here. I could go on and on about why I was so disappointed, but ultimately, the food here was just ok. We had a halloumi appetizer - very nice and well balanced, followed by mackerel, scallops and watermelon salad as 3 starters. Mackerel was nicely cooked but the whole dish was bland, the scallops were completely tasteless - I mean completely - like nothing, and the watermelon salad was not exactly fresh - withered rocket and watery over ripe watermelon pieces. The fish curry main was very nice, but all in all, when you consider the portions are all smaller and the price is highly inflated (as you would expect), you expect the quality to be much higher. I was entirely disappointed, and would recommend 3 or 4 other restaurants in Marlborough instead. If I didn't love Rick's tv shows so much and enjoy his books, I would have marked it lower.

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Marc Berry . 2024-06-10

MORE AT Google

The food was underwhelming and very, very slow in arriving. Salt and pepper prawns were overcooked and just covered in pepper. The hollandaise sauce with the turbot was more like glue. Only saving grace was the drinks. Disappointing and poor value for the money.

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Joe Walsh . 2024-06-08

MORE AT Google

Pleasure of going on Sunday for lunch. Lovely warm reception. Impeccable quality food, friendly staff. However as a Michelin star restaurants tiny details missed felt a little underwhelming. Side order forgotten, Toffee pudding deserts so tough textured it had to be returned, dining plates served instead of desert plates, desserts took a long time to arrive, then waiting for sugar for coffees afterwards took a while for no reason too. The place wasn’t busy at all… so unsure why the fine detail in a fine dining restaurant was forgone. Silly unnecessary errors that can happen all the time in any restaurant so nothing taken personally. Our server was lovely. But as mentioned, this isn’t just any restaurant, so small things slightly tarnishing that experience. Otherwise lovely x

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Waris Islam . 2024-06-03

MORE AT Google

Fabulous fish curry, perfectly seasoned rib eye. Raspberry sorbet best ever. But your sourdough toast and olives dish needs to be thought through. Olives beautiful. Sourdough is wonderful. Unless you toast it to burnt and tooth breaking extreme. Not inedible, but I did struggle to eat it, and the cuts to my mouth suggest you mucked that one up.

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Chris Jones . 2024-05-31

MORE AT Google

What a disappointment! Horrendously overpriced, average meal served by a disinterested waitress.

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John Kinder . 2024-05-26

MORE AT Google

The jewel in Marlbs crown! Beautiful restaurant, wonderful food and impeccable service…

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Ellen Simpson . 2024-05-24

MORE AT Google

Excellent service and management. Food very well cooked and good value. Will definitely visit again.

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Cliff Taylor . 2024-04-27

MORE AT Google

Unfortunately this is not a great experience if you are a Coeliac. There were only 2 main courses to choose from. I chose fish and chips but the tartar sauce contained gluten. The dessert however was delicious and great staff. However I did not ring ahead to discuss my dietary requirements and I would do this in future and hopefully have a better experience.

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Louisa B . 2024-04-23

MORE AT Google

Lovely family meal. Nice options for food and wines available. Food was great and service from our waitress (didn't catch her name but said she was from Slovakia) was attentive, friendly, and warm. We really enjoyed, thank you.

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Alex Cookson . 2024-04-21

MORE AT Google

The set menu at Rick Stein's today was a let down and the restaurant was cold with no heating. Sadly, the two starters consisted of 80% lettuce with a tiny portion of cold cheese and onion tart and about four small pieces of mackerel. The fish cake main course was again served with a large portion of lettuce. I really can't remember ever seeing Rick eat any meal consisting of lettuce and there was no dressing to make it more interesting. Why not add a few fried potatoes and/or leeks in cheese sauce? The walnut tart was dry and not very sweet, not a pudding that I want to remember. The service was slow. Sorry we will not return.

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199elizabeth . 2024-04-19

MORE AT TripAdvisor

We had the most special lunch thanks to the team at this wonderful restaurant. They are so friendly, kind and helpful, nothing is too much trouble. We have a five month old and were panicking about her disturbing other restaurant guests but they did everything they could to ensure we felt welcomed and could enjoy my special birthday lunch. I’m really sorry not to have asked their names but the lady who served us and the manager were just excellent. Food was delicious! Padstow is a special place for us after celebrating our honeymoon there (covid!) and we visited lots of Rick stein establishments, so didn’t know if this restaurant would be as special but thankfully it was just as perfect! Thank you so much to the team for making my birthday so lovely! 💫🎀

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Lucie Butler . 2024-04-18

MORE AT Google

We had the most special lunch thanks to the team at this wonderful restaurant. They are so friendly, kind and helpful, nothing is too much trouble. We have a five month old and were panicking about her disturbing other restaurant guests but they did everything they could to ensure we felt welcomed and could enjoy my special birthday lunch. I’m really sorry not to have asked their names but the lady who served us and the manager were just excellent. Food was delicious! Padstow is a special place for us after celebrating our honeymoon there (covid!) and we visited lots of Rick stein establishments, so didn’t know if this restaurant would be as special but thankfully it was just as perfect! Thank you so much to the team for making my birthday so lovely! 💫🎀

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luciebutler . 2024-04-18

MORE AT TripAdvisor

Had set menu. Fabulous food, fabulous place.

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Colin Hudson . 2024-04-13

MORE AT Google

We had a lovely cosy romantic evening meal here, our server was very helpful. She chatted through the menu, there was a new item on and we were the first to order it. Very knowledgeable about the food on offer. She was attentive, yet discreet. The food was lovely, the new item was a mackeral with spice and chilli, steamed in a banana leaf and come highly recommended by me. We finished with coffee and pudding cocktails. Our entire experience was lovely, and made perfect by our server

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Karen R . 2024-04-13

MORE AT TripAdvisor

Come on Rick - get a grip! Have you eaten here lately? Wonderful place, excellent table, lovely staff... But the food ... Tasteless undevilled kidneys, totally average and poorly-presented fish and chips, crab linguine with no perceptible crab (except a piece of shell), and the sort of dull, unimaginative puddings that my local pub does better - and all at fairly eye-watering prices. This could be a great place, but needs a refresh!

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Journey587680 . 2024-04-12

MORE AT TripAdvisor

Eaten here a few times in the past restaurant out the back had a magnificent view but comes as at premium price for food and drink. This time we popped in for lunch. We only wanted a sandwich but no not possible. We asked for a hot chocolate and biscuits. We got a micro biscuit and the weakest watered down chocolate drink, and how much??? Rick i assume you and your team are reading this, really you can do much better, i cannot believe you would pedal such low standards. I guarantee I can knock something that puts this to shame with nothing but a 300 quid coffee machine and a tin of Cadbury drinking choc. Sort it out.

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Mr Mysteron . 2024-04-10

MORE AT Google

We have been fans of the whole Rick Stein style of cooking, presentation and have enjoyed Marlborough on many occasions on our own and with friends. On this occasion of our 53rd Wedding Anniversary , we were a little surprised to have to share the occasion with a dog under the table next to us. I did not make a fuss or complain at the time as this was a very special occasion for us. Suffice to say that we will no longer be using this establishment in the future. I find it hard to understand how you can square having animals in a restaurant and maintain Health and safety?

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Victor T . 2024-04-08

MORE AT TripAdvisor

We were a table of 4 and had booked a 1pm Sunday lunch. This is the 4rth time I have been here, the ONLY reason why we returned is because our guests wanted to experience it. We sat down, all was good and lovely. We ordered 2 lobsters and 2 steaks, 3 minutes later the server came back to inform us there was no lobster. Ok not a problem. we replaced them with two specials which were another fish. She returns 3 minutes later to tell us they were also out, and so too were a few other things on the menu including the Hake, so we altered for Sole, with extra sides. Starters arrived, my mussels were very nice, but it took a further 5 minutes after a reminder for a miserly portion of bread to arrive. Then mains. The Sole was nice as were the steaks, but the sides never arrived! I then asked for some bread to have alongside by steak. The server came back 4 minutes later to tell me no, bread is reserved ONLY for the mussels. Ugh, excuse me? Are you serious I said. she said yes. By now, all reason has left me. No Lobster, Hake, Specials, missing sides and now bread! Its SUNDAY LUNCH! But, dear reader, that is not the end of it. We asked for sweetener for our coffee, 'i'm sorry we dont have sweetener'. I said, check again, you have to provide sweetener, since some guests might be diabetic! Oh look they DO have some. So for a lunch that cost £500 we were NOT happy, we had 4 things denied INCLUDING BREAD, missing sides that the server was delighted to tell us had been removed from the bill (AS THEY SHOULD BE), and sweetener unless I hadn't told the server to check again. How does this restaurant keep going - never NEVER again.

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bluntknives . 2024-04-03

MORE AT TripAdvisor

A warm welcome from friendly and attentive staff, followed by an excellent and good value three course set lunch for my birthday. The restaurant was buzzing with happy customers. The only downside was the shambolic car parking situation in Marlborough, with seemingly all but one of the local council's main car park meters being out of service, which was stressful and caused us to be late. Fortunately a call to Rick Stein's central booking facility ensured that our reservation remained intact while my wife and I dealt with the utterly ridiculous parking meter situation. Thank you to the Rick Stein team for an excellent lunch.. But wake up Marlborough Council, because you are probably already costing the local business community customers.

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Bob P . 2024-04-03

MORE AT TripAdvisor

Eccezionale. Un po' caro, ma giustamente, qualità eccellente degli ingredienti, cucina di altissima qualità. Pochi piatti vegani.

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misa6313 . 2024-03-31

MORE AT TripAdvisor

Looking to reprise an excellent evening a couple of years ago. We got half way there at least - it’s a lovely destination and the staff were, to a person, superb. However, fish and chips, surely an indicator of competence, may have been good at lunchtime, but to (barely) reheat one example some hours later was a false step. Knackered chips, grim blob of something stone-cold and greenish, and underwhelming fish in tepid batter. Staff dealt with it quickly and happily swapped in an alternative. Give them a raise and shoot the chef? (or maybe the latter is under strict orders, in which case they have my condolences) Overall fine(ish) and let’s hope for better next time.

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David F . 2024-03-30

MORE AT TripAdvisor

Service is impeccable, Staff was so attentive and liked how they took our coats and welcomed us warmly! Drinks were great. The only almost negative star was the duck confit seemed overcooked (but still yummy so I still ate it haha) but the sourdough, mussels w escargot butter, glazed honey carrots and crab linguine was delicious. Would come again if I was back in Marlborough, to try other dishes!

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Izzah Tiama . 2024-03-30

MORE AT Google

Lovely but expensive food. I will go for the set menu next time, far cheaper and most of the items are on the main menu at far higher cost. Definitely a special event type of place.

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Barry Whelan . 2024-03-28

MORE AT Google

We are devotees of Rick Stein’s TV shows so when we decided to make on overnight stop in Marlborough it was inevitable that we would choose his restaurant for dinner. We had previously eaten in his Padstow restaurant many years ago and were looking forward to another great experience. Unfortunately, despite the nice ambience, the food did not live up to our expectations. Shame.

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PeterTonissoo . 2024-03-24

MORE AT TripAdvisor

Maybe all the negative posts recently have spurred the restaurant on to change things as our experience was nothing less 10/10. Greeted at 12 midday on the dot by fab waiting team and shown to our table. Erin who I believe our server was on Saturday 16th was attentive, knowledgeable and warm. Carafe of french sauvignon blanc was selected which was really enjoyable, far less acidic than a NZ and really nice, We chose the chorizo croquetas to share for a light starter, they were delish. Punchy paprika flavour in a crisp crumb. I could have eaten 10 to myself. We both chose hake for mains and opted to have the extra soy & mirin glazed hispi. It was all cooked perfectly, tasted amazing and if that was my last ever meal I'd be happy. Birthday boy wanted a dessert so the passionfruit creme brulee was chosen, and wow again absolutely delicious. Thanks for a fab lunch, we will be back soon.

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THE-HARSH-TRUTH2018 . 2024-03-17

MORE AT TripAdvisor

What a delightful experience. The service was optimum and the food sublime!

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Maria Hond . 2024-03-16

MORE AT Google

Went for my birthday... messed up my starter ..sent out the wrong thing ...but to be far they got out what I ordered very quickly.....then the main course I had mussels...as I was eating up the sauce I found in it a 4 inch piece of hard plastic !!......I think this place has gone down hill not just because of the plastic I found the three other people with me all had fish and chips..a few years ago it came with very thick triple cooked chips ..this time it looked liked someone had thrown on oven cooked chips .

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Jason Kavanagh . 2024-03-12

MORE AT Google

Excellent service and very helpful staff. Devilled Kidney starter is fantastic. I had the fish and chips - mushy peas were a bit too puréed for me but that's just me. My wife had a crab - I think - pasta that was a bit too salty for her liking. Reasonable value for money. All in all a nice experience not to be missed.

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Glyn Duff . 2024-03-08

MORE AT Google

Our meal and experience this time was disappointing. On arrival we were told there was no gluten free menu available anymore. We waited seated at our table for well over ten minutes before being asked what drinks we would like. When the drinks did arrive one was missing, resulting in another wait. One of our party wanted mussels but told they didn't have any. Very surprising considering its a seafood restaurant. Our waitress was all over the place and distracted for most of the time. When our food arrived it was sub- standard, with one meal only just warm and another persons meal rubbery and almost inedible. We felt the whole experience a let down especially as we were celebrating a special family occasion.

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Tanya S . 2024-03-06

MORE AT TripAdvisor

Average food and terrible service. Went on Saturday night, 3 adults and two children. Table booked for 8.15 and wasn’t ready until after 9pm. Bar was full of dirty glasses, service was poor. Such a shame - the restaurant in Padstow is magnificent but this would be as bad a dining experience as we have had.

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Escape20894787157 . 2024-03-03

MORE AT TripAdvisor

Excellent all round, food was stunning 😍

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Clare Marsh . 2024-03-02

MORE AT Google

Having a set menu lunch yesterday with a group us that had been booked well in advance our experience was more than disappointing. It took a while for someone to even take our drinks order and then an hour and a half for them to arrive. Still waiting for our starter we were worried about our car parking. Some of us had to move our cars and some had appointments and some starters didn’t even arrive. We eventually got fed after a long long while. We were there over 3and half hours and some left with out having anything !

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Linda Hammerton . 2024-03-01

MORE AT Google

We visited on a very wet lunch hour in mid Feb which might have swayed the ratings. I have visited the restaurant before, shortly after its initial opening. Further I have visited others too in the usual places. Given Marlborough is in the most charming of locations I always want it to be good. Further given £££ prices I expect standards to be high. Mostly they were. Given that it was a business lunch, and wanted to share a great experience with a client it was an obvious choice; in what is quite an undercatered area for foodies. Food was good, but not great. Some dishes were not tip top at the point of service. A sign to me of a stretched kitchen. The restaurant as a whole was quiet, hence probably not a full kitchen staff. Note: Good at Rick Stein'd is still great anywhere else. All fish dishes were superb. The curries incredible. But to nit pick: 1 Welsh Rarebit was 'cold' on arrival, that 'yum' moment had passed. :( 2 Chips were not uniform, and one of our group only had scraps (small chips) :( 3 Tabasco Sauce was served with Oysters. The bottle EMPTY. Unforgivable in my opinion. Oysters are a luxury in the UK and to be served with the dregs of a bottle made the dish looks bad. A small but significant ooopsie at a fine dining establishment :( Service was good but not great. Not all staff knew what they were doing, that is ok but after training will improve. This is just a fact, but in a busy restaurant would have been a problem. ( Atmosphere: We made our own, a private party. Point lost as really the restaurant was basically empty meaning others were not enjoying what is one of the gems of Marlborough. Summary. Rock Star treatment ( restaurant pretty much to ourselves) Excellent food, and service, but not quite brilliant. PS If you visit, and I recommend that you do. Park in the long stay for four hours. There is a walkway via Waitrose to the high street. The five minutes walk each way will do you good, and remove car park anxiety which most of our diners had. 2 HR parking is tight for a fine dining experience that is to be enjoyed.

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Adrian Parker . 2024-03-01

MORE AT Google

We were looked after well and always with a smile, but it took almost 3 hours to have 2 courses and a coffee. The fish was cooked to perfection but everything was swimming in butter - 3 tablespoons left in the little bowl of potatoes. Overall the experience was underwhelming, it felt like both the kitchen and dining room were very understaffed and run ragged. Disappointing after such wonderful meals in other Rick Stein restaurants.

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lucinda h . 2024-03-01

MORE AT TripAdvisor

Met friends from Hampshire here yesterday who we hadn't seen for over a year, we also travelled from Herefordshire. My husband and I ordered drinks on arrival (a beer and a red wine), we hadn't set a tab up and paid for these separately as our friends hadn't arrived at this point. The beer was warm and was exchanged for another bottled beer. I ordered a goan vegetable curry which was awful and very small and it came out long before my rice arrived I had about a 10 minute wait. Our friends and my husband's meals got cold waiting and I carried on eating just the curry in the end. We complained to the waitress who we had to go and find. We were then offered an apology from the Manager who said she would give me a complimentary drink for the wait and said it was a bit of an issue getting food upstairs all at once!. When the final bill arrived they charged us for the red wine and beer that I paid for separately on arrival at the restaurant. In the end we asked for the hefty service charge to be taken off. Overall everyone's food in the party was pretty average (not worth the money) and I feel embarrassed for our friends as I suggested we meet here as we used to go to Rick Stein Winchester when we lived in Hampshire and never had a complaint there.

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Chris W . 2024-02-26

MORE AT TripAdvisor

Last time I said the service was back to where it used to be and this has continued, we were very well looked after and had a great meal. It's pricey but worth it, and a fantastic wine list as well.

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Charlieeatsout . 2024-02-25

MORE AT TripAdvisor

Went for the set lunch at £17.50 for three courses. Extremely good value for food that was very well cooked and tasty. Only small gripe was that the poached plums with French toast was not hotter than it was, otherwise a very enjoyable meal. Service was friendly and efficient. I do wish that 12.5% service charge was not added to the bill as standard though as I like to make my own mind up according to my experience.

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mickyandchris . 2024-02-23

MORE AT Google

Excellent quality. The food was amazing, especially the cheese cake. Beautiful decor and staff friendly and helpful. Will definitely recommend and return again. Thank you

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Clare Marsh . 2024-02-22

MORE AT Google

Having eaten at the Riverside restaurant in Padstow on several occasions I was anticipating an enjoyable family evening at lloran house in Marlborough. Sadly I was disappointed, the decor was tired and grubby and the standard of food inconsistent. A couple of ‘Specials’ were not...

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carolegoldring . 2024-02-19

MORE AT TripAdvisor

Wonderful staff and restaurant. 2 ladies that served us made the the experience even better.

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Colin Brown . 2024-02-19

MORE AT Google

As you would expect, everything about this place was as it ought to be. From the greeting by members of staff to the food tasting great. It was a pleasure to dine here and will do so again.

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Kerry Bergin . 2024-02-18

MORE AT Google

Very disappointing. Staff were very pleasant but not attentive. Food was average…. My salmon fish cakes are 100% tastier than those served here. House wine not great! Won’t be going back!!

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Jeannette C . 2024-02-12

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The food was well cooked, tasted nice but was just lacking ….. The dishes were plain and could have been served at almost any half decent bistro or restaurant. The sea Bass was very thin and the crab linguine was seriously lacking in actual crab....

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Chris T . 2024-02-10

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Lovely afternoon spent sampling most of the starters The mussel’s won hands down then it was a toss up between the deviled kidneys or the scallop’s The only thing that spoiled our valentines date was misbehaving children Which they can’t really do anything about

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Explorergte . 2024-02-10

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Lovely lunch. The lunchtime set menu was delicious food at an affordable price. One very happy diner.

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Kim Warner . 2024-02-09

MORE AT Google

Absolutely delicious food but £7.50 for a single scoop of ice cream is a joke. Atmosphere upstairs non-existent. The waitresses couldn’t have been nicer but they were overworked and were perhaps a little inexperienced - having been there for 2 or 3 dinners in the past 2 years since my son started at Marlborough I was a bit surprised - also the wine list is markedly less than it was and they only had one decent Pinot Noir which in fact turned out to have run out…. However the wine I chose instead was so good I took a picture so I can try sourcing it myself ! Delicious Irish Coffee too.

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john stockdale . 2024-02-05

MORE AT Google

Love Rick Stein and his food. However.... The restaurant under his name in Marlborough is disappointing. Imposing building outside but, once someone on the desk arrived, we were were shown to a very cramped back dining room. When I say cramped it sure felt we...

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Hampshire78 . 2024-02-02

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Only went because of an invitation I couldn’t refuse, didn’t want to be impolite as my friend was so enthusiastic about this restaurant. But have to say the experience was very similar to what I have come to expect from Rick Stein having tried all his Cornwall establishments and have been mostly dissatisfied. I feel he has made his reputation and is now resting on his laurels and Jack is not up to it. Just my opinion and also of others I know! I kept my opinion from my friend as it would have been rude because he was paying, hopefully he won’t see this review?

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brendan clancy . 2024-02-01

MORE AT Google

We were out for our anniversary last night and what a night it was. Fantastic food and wine, great atmosphere and very attentive staff. A big thank you especially to Izzy who served us. She was really kind and patient, and clearly knew about the...

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louisehG6106DS . 2024-01-28

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My Son took for Lunch where the Staff were really really pleasant. The crab linguine was the best I’ve ever eaten. We will definitely be coming back.

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Angela Finnigan . 2024-01-26

MORE AT Google

Such a beautiful place you are made to feel so welcome and so comfortable the staff are all very attentive and welcoming. The service was outstanding and the food was amazing

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Neil M . 2024-01-25

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Just back from The Marlborough restaurant. A trip out for ladies that lunch whilst the chaps are in France for Bath rugby. I can say wholeheartedly our food was utterly delicious, with impeccable service … We WILL go back ( with the chaps ❤️) Thank...

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Extraordinary725559 . 2024-01-21

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We enjoyed our lunch. Beautiful decor, great service, nice wine & tasty food. Small portions & simple plates, but tasted good. Can keep the cost down by having a set menu if you want.

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Safari34618671214 . 2024-01-15

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Visited for lunch at 2pm Friday 12th Jan. Greeted by Bea, who was courteous and helpful. Lovely decor throughout restaurant. I dined on the ground floor. Had the three course charity lunch menu which was wonderful quality and for a good cause (the Jubilee Centre). I especially enjoyed the Clementine Cake. A minor point is lack of dressing for the salad with the main. I couldn’t notice any on my salad but perhaps you had to ask for some. Although my preferred wine (Brunito Rossi Toscana) wasn’t available (it hadn’t been delivered that morning), I had the Spanish red (suggested by Bea) which was very good and a nice accompaniment with my meal. Throughout my meal, I was served by Bea, and her colleague Jana, both of whom are a credit to the restaurant, offering excellent, personable and professional service. What’s also decent, is that there is space between tables so you are not overly near to other diners. Also, that 100% of the 12.5% discretionary tip is shared between staff 👌🏻 Thank you. See you again Sunday 14th Jan 😊

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G Goodrick . 2024-01-14

MORE AT Google

Great restaurant, the starters and mains perfectly cooked and flavours. Very impressed with the curry dish.

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Jas Sembi . 2024-01-08

MORE AT Google

Amazing food and very nice staff!

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Milly Whitehead . 2024-01-07

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We went New Years Eve 2023 and were treated to beautiful food, beautiful ambiance and a team that were very attentive. My wife has a nut allergy and the team gave her a menu highlighting all those dishes containing nuts (obvious or otherwise) to the...

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Keith J . 2024-01-01

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My wife and i visited this place just after it opened a few years back and we had an average experience. There could of been a few improvements. One of them was that the peppercorn sauce just didn't taste like a peppercorn sauce (It never...

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grahamo415 . 2024-01-01

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Went for a late lunch with a family member, the food and service was exceptional. It's always a delight to dine there, superb.

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Mark C . 2023-12-28

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disappointing. honestly its overpriced and overrated, Dan’s is the superior restaurant in town. as a Canadian, didn’t really find the seafood all that impressive, mediocre at best but well prepared.

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Corlett Novis . 2023-12-27

MORE AT Google

We had a very disappointing experience on Boxing Day at this restaurant. I had booked it over three months previously for a family lunch; there were 8 of us. It is possible that I may have been told at that time that I booked that...

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D217VUchrism . 2023-12-27

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This place exceeded my expectations! Lovely service from all the staff, professional yet friendly. All the dishes were very good, particularly the sardines, smoked haddock and Davidstow welsh rarebit and the sticky toffee pudding. The festive set menu is amazing value!

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S U . 2023-12-23

MORE AT Google

A lovely long lunch, great food served by a great team

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John TJ . 2023-12-22

MORE AT Google

Been to Rick Stein lots of times and left lots of previous good reviews. You have to pay extra for vegetables as the main dishes don't come with any, so I chose the long stem broccoli for over £6 extra. Then when putting in my...

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Susie A . 2023-12-20

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All rather disappointing. Travelled some distance to enjoy their signature dish of lobster and fries to be told on arrival, after having sat down to order, that they didn’t have any that day. Had to remind them about our ‘waiting on arrival’ pre ordered drinks. The food we did have was good standard fish and chips but not anything special. Not planning to hurry back. Better options are available.

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Michael S . 2023-12-04

MORE AT Google

Perfect service from excellent waiting staff. Perfect food. Best table on the ground floor. Perfect wine (Rick’s own) What more could you ask for☀️

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Mike R . 2023-11-26

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Been coming here many times but yesterday's service was appalling. We waited for 30 minutes for our food to arrive, it was delicious but slow!

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Alistair Guy . 2023-11-25

MORE AT Google

Are proudly posting about serving a giant fish that was extinct for 70 years. Shame on you!!

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Lea Schipflinger . 2023-11-21

MORE AT Google

We really enjoyed our lunch. It was good value and the portions were generous. Both the waitresses were excellent.

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Claire Leigh . 2023-11-13

MORE AT Google

Highly recommended, food was perfect as expected, as I'm not a sea food lover, I cannot recommend the hake enough! Cooked to perfection! The service was amazing and the young lady that waited on us was so polite and friendly last night, nothing was too much when I really didn't know what to choose, I didn't catch her name but really made our anniversary evening in Marlborough extra special last night, thank you so much 💗

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Claire Jones . 2023-11-13

MORE AT Google

Last time we came we were disappointed with both food and service but it was good to see this place back to normal - excellent food, well cooked, and accompanied by very attentive and friendly service.

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Charlieeatsout . 2023-11-05

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First problem, I had booked several weeks in advance for lunch with an old friend who has recently lost her husband. I asked for a corner table if possible just for a little more privacy (downstairs as it has more ambience than upstairs) & discovered they knew nothing about the request at all. Not that they could accommodate the request, just didnt know; why? Anyway, we were then offered a table upstairs but I didn't really want to eat up there so we sat at the table in the middle (for context, we had met up there this spring & had had another disappointing lunch but having tried a truly dreadful pub in Hungerford in the summer we decided to give Rick Steins another go in our autumn get together). We had the set lunch, two courses, and 1/2 litre of a very good house white (at £20). The meal started off well with a delicious bowl of moules marinier each but both were shocked at the meanness of not giving a chunk of bread with it without charging extra. We then had one of the worst curries we've ever had. Not even a self respecting low end Indian restaurant would produce this. In the past (we've been coming for some years for lunch, as Marlborough is halfway between the two of us) we used to get a lovely little fish curry with rice & a bit of naan bread & pickle but this time we got a chick pea curry which looked like dog food on the plate, no presentation at all, and a small bowl of rice. The curry was so bitter my friend sent it back & got a crab linguine for no extra charge & I wish I had done the same. We both left very disappointed indeed & wondering if we'll ever eat there again...well, certainly not a set lunch; is it designed to put you off ordering it? The staff were lovely but seemed overwhelmed & we did mention our disappointment to the young woman who served us & she was very pleasant & said she would tell the chef. Will it make a difference? We may find out if we ever come again...

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kal9164 . 2023-11-01

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Disappointing food. The Welsh rarebit was burnt and the smoked salmon and mackerel fillets would have benefitted from being served with sourdough or something similar. The fish and chips was at best average. Our first two choices of white wine were apparently sold out. Our waitress was however lovely. But not the special experience we had expected. Average at best.

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Kathryn H . 2023-10-28

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This is great for seafood lovers or those that want to indulge in a special meal. There is also a budget friendly set menu.

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Hollie B . 2023-10-27

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Chain restaurants are rarely up much and this is no exception. The premises are pleasant, the staff are smiley, but the food is poor, and expensive for what it is. Most corner cafes could produce something more appetising at half the price. The Welsh rarebit was barely edible, toast burnt, cheese and salad over salted. Salmon fish cakes were not at all nice, had a funny flavour and very hard crust. We would have complained, but we didn't want to upset our friends. Pasta dishes were unremarkable. The huge round table was unsuitable for 4 and made conversation difficult. A 12.5% service charge is added.

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19lenny . 2023-10-24

MORE AT TripAdvisor

We have visited a few times previously, my husband and I were treating ourselves to a night out. My husband ordered deep fried coconut prawns for his starter, they arrived and were tasteless and at £16 for 5 small prawns completely overpriced. His Indonesian sea food curry as his main arrived and was also disappointing, the green bean and grated coconut salad tasted off with a strong pungent smell. The waitress removed it but it wasn’t replaced. On a Sunday evening there is a feeling of young inexperienced staff and wanting to close early. The manageress did come to speak to us and she she did remove the starter from our bill but she was clearly not fussed by what we had to say. We had high expectations but on this occasion it was sadly not met

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debs2902 . 2023-10-22

MORE AT TripAdvisor

Pleasant but slightly disappoining.

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Chris Notton . 2023-10-19

MORE AT Google

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