The Cosy Club - Salisbury in Wiltshire

We went to this venue for our office Christmas lunch. 50 mins after sitting down I asked a waiter if there was a problem in kitchen as we had not yet been served our starters. The fact we had a time we had to vacate the table made it more frustrating. He investigated and came back to offer a round of drinks. For most of us the food was just ok. However, there was an issue with our vegan colleague, whose meal was extremely disappointing. Overall, we will be going elsewhere in the future.

Food unedible for one of our party and the other had a cold meal. The waitress was brilliant and we were not charged for our meals but very disappointed as had been recommended and it was a special occasion

The Cosy Club stands out as having the worst service I have ever experienced. We waited 2 hours for our lunch which eventually arrived cold and dry. I managed two forkfuls and then gave up as it was inedible. It astonishes me that they can charge £30 plus service for appalling, and I use the term loosely, food! Keep your money in your pocket and go elsewhere in Salisbury.

Good location , tasty food, delicious coctails, friendly staff. 100% recommended. We will back if locally. We like the vibes.

Very poor service as under staffed, messed up the drinks order and the mains portion size was pitiful. More like a starter. Complained but got no real response apart from they would let management aware of our thoughts. Food was good but terrible value.

We arrived and after 30 mins had to ask if we could order drinks. We all ordered the Coronation Chicken Burger which for over £16 when it arrived was extremely disappointing and over priced for what we got. The burger itself was very small, overcooked and hard. All that was in the burger was some kind of sauce and wilted lettuce, this was accompanied by a few chips. We did complain and they gave us our drinks for free! A diet coke, Pink Lemonade and a small spritzer. We won't be returning, sorry Cosy Club bad value for money and poorly cooked.

This was a usual spot for my friends and I to go for dinner or just for drinks. We won’t be going again after my experience last night. While I appreciated the care they took with allergens, their enforcement of their policy was so strict that after I specified I had a preference for gluten-free options, they rudely refused to let me order anything off the main menu. The supervisor/manager was curt, rude, and implied I could have got an employee fired for trying to order a meal with them. It was a hostile atmosphere and we overheard him muttering to himself about us. After deciding to just finish our drinks, I went to the (empty) bar to pay and had to wait five minutes for service.

Had probably one of the best meals we have had in many years at the Cosy Club this week. The decor in the restaurant and bar area is really nice and quite different to most places. We shared an Asian chicken starter which was sublime, will definitely be having this again soon. I then had sea bass which was the best fish dish I have experienced bar none. Really well cooked fish with a crispy skin served over an amazing and vibrant sauce including potatoes and bacon, just delicious. Service was excellent and the rice was reasonable given the quality food.

My daughter and I are celiac and gluten free food prep care is important to us. Well organized, separate frier for the fries and sweet potato fries. We both had burgers with super soft buns. Good service, nice atmosphere and lots to look at there too. Would return.

I went here for my friend’s birthday. We went with my family and her family including two elderly women. The service was rather slow but the food was good (so we thought). A day later five out of 8 people were violently being sick and someone even fainted. This was down to food poisoning! I am appalled by the lack of food hygiene and management. After further notice, we were informed by an ex-worker that this was likely due to cross contamination and microwaving chicken! We will never be returning because the Cosy Club does not make you feel cosy at all!

What a fabulous spot for bottomless brunch! Me and my friends were served by Rose and she was amazing, so attentive, smiley and lovely and made our experience! Will definitely be back - the drinks were perfect!

Terrible wait at the bar. At least over five minutes just to order a drink. Then ten more to wait for our cocktails. And the toilets are disgusting

Bonito restaurante con opción a ser servidos en el restaurante o en una zona muy acogedora tipo bar. La comida es de sabor y presentación excelente a precios muy razonables.

Please note that this is not a good place to get casual drinks. We booked a table for bar snacks and cocktails as part of our Christmas meal. Upon arrival, we were told you cannot sit in the restaurant if your not eating. We would not mind this if you were allowed to book a table in the bar which you are not. We ended up standing around waiting for a table in the bar, despite having booked in advance and while the restaurant had plenty of room for us. The staff seemed like they found this very irritating so be warned that even though the cocktails are very nice, this is not a good place to enjoy a cocktail after dinner.

Generally my wife and I enjoy Cosy Club for its menu, atmosphere and overall concept, so booked a table when meeting up with old friends in Salisbury. This is a mistake on a Saturday evening in December. When we arrived at 7.45pm the noise levels were incredibly high. Obviously a number of Christmas party groups were having a great time, but we wanted to catch up on news with our friends, and the chances of having a conversation without getting hoarse from shouting were zero. Unfortunately we decided to leave before taking up our table. Will definitely go back, but not on a Saturday evening in holiday season.

Sadly a good visit ruined by the rude manager. When we arrived we asked if we could have an extra chair - we had booked for 4 but were 5 on arrival. She said they didn’t have any extra chairs - understood it was my fault for only booking 4. We had two children with us so we said they could share one chair - she wasn’t happy about this but let us in. As we sat the table next to us offered a spare chair which we gladly took - the manager then came over and proceeded to tell me ‘I already told you that you can’t have a chair - when that table leaves the next party needs that chair’. We said we understood and that we would give the chair back as soon as the next party arrives. They never did - we had eaten paid and left before anyone else sat at the table. There were also 4 empty tables behind us with plenty of spare chairs so we are unsure why she was being so rude and unhelpful. She really wasn’t pleasant. When we left I tried to speak to her to explain how uncomfortable she’d made us feel and that there are ways to communicate things that get your point across without being rude. I also asked why she didn’t want us to have an extra chair when so many where available. To which she responded ‘the occupancy of my restaurant has nothing to do with you!’ I told her how disappointing her attitude was and that I would probably email head office to which she responded ‘go for it they won’t care’. Our waitress was lovely as was our food so it’s such a shame the manager was so rude, angry and unwelcoming - I know she said she doesn’t care but surly it’s her job to care. Maybe she was having a bad day but it’s not the fault of the customer…

Staff were lovely - friendly and professional and it's a comfortable place to socialise. My husband had a burger which he enjoyed but my meal composed of sides was seriously awful. I had a side portion of Mac & Cheese. This glutinous offering tasted of ... nothing - no flavour whatsoever. I ordered the roast potatoes, which appeared to be boiled new potatoes. They were slightly damp and soft. I have never seen roast potatoes resembling these, which were rejected without a taste. The spinach accompanying this gourmet meal was delicious. The waiter refunded the potatoes gracefully. We finished our meal with a Baileys. This arrived in a large straight glass, no ice and it just about covered the base of the tumbler. We looked at this in disbelief - not even a mouthful! Oh well, we'll have a nice coffee when we get home, only to find we had a power cut , so we finished our evening with a glass of cold water!

Decided on the hop to call in for Brunch on the way back from a lovely weekend in Portsmouth. Booked a table on the way back - love the online booking facility. We had a lovely brunch with excellent service which was a lovely end to great weekend. Well done Cozy Club keep up the good work.

Popped in without a booking for breakfast and it was top notch. Food quality on point and the service was 10/10 from all staff that served us. Will be back.

Visited twice with my friend for lunch. Great interior and food. Service on the second occasion was exceptional. I can understand why this is a popular venue in Salisbury.

Warm welcome, lovely venue and great service (Lexi?). Really enjoyed the food and the cocktails too. Highly recommend.

Found this place on trip advisor and so glad we did because the food was amazing. Rose our waitress was exceptional in her professional manner and skilled in her role. I would highly recommend this establishment.

My eldest son likes the cosy club, so we always have lunch here when his family visit. As usual, the food was very good and the waitress and waiter were very friendly and helpful. I had the Santorini club which was delicious and my youngest...

...Something's afoot with sabotaging competitors I suspect because my wife and I cannot speak highly enough of this place. Great atmosphere, superb bar, terrific (and fairly priced) menu and a very friendly/efficient serving team. We both had burgers and they we delicious. Will definitely be...

We went for dinner on a rainy Wednesday night. The bar and restaurant are cosy (as the name would suggest!) but unfortunately the place was pretty empty. We ordered the arancini and chicken goujons as starters to share. The food wasn't hot when it came...

Booked The Cosy Club as you normally know the standard you’re going to get. I ordered Sesame Salmon. I began eating it and realised that the salmon was uncooked inside. Revolting and dangerous. They offered me the menu ti choose something else..chose salmon fish cakes...

Met with a friend for lunch. Wish we had eaten at one of the many pubs nearby. My brunch consisted of tasteless sausages and bacon so salty, it was inedible. The eggs were not runny, as requested and the usual baked beans probably the cheapest...

We went to the Cosy Club for a large work dinner whilst working in Salisbury and we were very disappointed. Although the starters like the bang bang cauliflower was good everyone who had steaks said they were served either over-cooked or arrived tepid and the...

Unfortunately the worst I've ever had. Think someone needs to tell the chef how to cook scrambled eggs. Went today for a birthday treat. Ordered the breakfast. No warning that there will be a wait. Drinks took 20 minutes, food 35 minutes. The so called...

Amazing service from Jack and the rest of the team! Thank you Tilly as well for the cocktail recommendation of the Mango colada! We really enjoyed everything and food amazing so compliments to the chefs. We’ll be back xxx

We absolutely love this Cosyclub. We go here for brunch a couple of times a month. The food is great, as it the relaxed atmosphere. The manager Stuart gives fantastic service. Would recommend for brunch and also drinks with friends.

I came here with my husband, my mother-in-law (who was in a wheelchair) and our very well-behaved Springer Spaniel. We had barely sat down when I took mum-in-law to the disabled access toilets. Whilst in there, my husband was approached by the next table and...

Seemed like a nice place interesting feel and decor. Slightly lacking on beer choice no Guinness unfortunately...reasonable menu options . I would say average prices for the location . Friendly staff decent service .food quality was good ..all in all not a bad place to...

We visited here as a family. My mother in her wheelchair, my wife and a Springer Spaniel. The place looked nice and firstly my elderly mother needed to use the facilities. I ordered drinks from the bar and my wife assisted my mother. As I...

Regrettably this was the 2nd time in some years that I joined a group in excess of 20 people for a pre booked and paid for meal. The service was very slow , the food was poor , mostly cool / warm not hot. Over...

Had a lovely meal here with friends. Nice atmosphere and lovely team. Shout out to the kitchen piping hot great quality food. Had the chicken burger is was delicious. Shout out also to our server Charlotte. Quite often when you go out you get the...

Living in Stamford we visit the local Cosy Club on a regular basis. So we are pleased to see the Cosy Club in Salisbury when visiting the cathedral last week. Decor and menu were very similar to what we expected and the food was fantastic....

A splendid meal! The food we had (salmon for my wife and steak for me) was tasty, full of flavour and cooked to perfection - rare steak and salmon just pink in the middle. Lovely desserts and decent wines. What really stood out, though, was...

Realky good food, the chicken was excellent as was the dirty burgerm great service! The margaritas were brilliant too!

Had to find dinner option while traveling in Salisbury and had recommendation for Cosy Club by another pub that was full. It exceeded expectations. We had no reservation but were accommodated with a smile. Food was quite good. The cider on tap and English Garden...

A quiet Sunday for Father’s Day, tables not full. Myself and my wife ordered food very early in the service. The food came and we had to ask for cutlery! My Harissa lamb was stone cold and had obviously been sat on the pass for...

First ever negative experience in years at the cozy club Salisbury . Always had a warm welcome , help with dietary needs and a pleasant atmosphere. However, having booked months in advance we arrived asked for gluten free menu and advised to scan the menu...

Myself, my partner and my parents visited here for brunch, and it was absolutely incredible! Charlotte, our server, was absolutely sensational and looked after us like royalty. We had meat and vegan breakfasts, and it was all delicious, and so reasonably priced! Couldn’t have asked...

We visited Cosy Club for an evening meal on a Saturday night and, unsurprisingly was busy. Place had a good vibe, lovely decor, and a good menu with plenty of GF choices as well as vegan/vegetarian options. Food came quick, and service was good.

Delicious food and cocktails! It is abit expensive but the service, food and atmosphere was great. They had a jazz band on when we went which was nice but loud haha. Would go again for a special occasion.

I visited Salisbury for the first time this weekend and I went here for my birthday for brunch.. this was the best breakfast I have EVER had. Everything was spot on & the cocktails are to die for. Rose our waitress was really lovely &...

This is Salisbury’s best venue for a relaxing lunch and a great meal. It’s a very relaxing atmosphere and the food is great.

Had but heard of this place before but was very good. Really great service and food was awesome. Glad I went for the big breakfast as the standard full English looked a little in the small side. But all in all it’s well worth going

Perfect mother's day treat. From the moment we arrived in this very stylish restaurant I was impressed. Front of house staff very friendly as were all the waiting staff but also efficient. Excellent choice of brunch (and my daughter and I have tried many😊) lovely...

This place is in a former late Victorian office building - and is well furnished and comfortable. Been there for meals a while back - not recently - and it was reasonably good. More recently I have been twice to meet for coffee. Sofas are...

Don’t bother going. Was extremely noisy, toilets were literally filthy+staff were clueless, 45min wait for mediocre food at best.

The food here is excellent and we've always enjoyed the great vibes you get when visiting but we visited in the evening and I'm unlikely to go again unless it's for lunch. Nobody their to Greet you, poor lighting upstairs (I needed a torch to...

This place has wonderful staff and a lovely ambience. A separate vegan menu is always appreciated although I wish there were more options. Our burgers were excellent, and our waiter Luke was brilliant - super friendly and had great energy. A quality meal all round

Where to start. We got asked if we’d received our starters, which we hadn’t, then drinks, which we hadn’t, then mains, which we hadn’t so we didn’t even bother with desserts. The lamb was dry and the chickpeas were like dust. Everything under seasoned and...

Out for a meal with my two sons, daughter in law and grandson. Everytime they visit me, we come here to eat as there is always something for everyone and a friendly environment. Ordered a selection of small meals, a beef burger and a chicken...

I have never heard of this chain before. The building was very nice and there was a good atmosphere. Surprisingly busy for mid week. The menu was nice and The food well cooked. The staff were attentive and very nice.

Very accomodating we were two friends having lunch with my 7 month old baby and they were very good about seating is with a pram, attentive staff, nice food and a great atmosphere. Will be back for another girly lunch. Thanks 👍

I have been to this Cosy Club many times and this is the first time I have come away feeling disappointed. This was my boyfriend’s first time going and I was excited to show him the expansive menu, great service, and buzzing atmosphere. We went...

The staff tried hard but they were new, I don’t expect Silver service but this was the other end of the scale. And the food seemed very much pre-made and reheated. Some wasn’t that hot other items had been over- reheated. I’m sure Cozy Club...

This place is suitable for every occasion. I came in for late lunch at the weekend with my fiancé, baby son & dog. The food & service were incredible. I’ve been here with friends for coffee, drinks with work, dates with my fiancé, and it’s...

Three attempts at finding a clean drinks menu so not a great start. Food and drinks were ordered at the bar and the food arrived at the table within a few minutes. Two of the group had the smashed avocado which was average/ok but the...

Such a disappointing visit, table booked for 6.30pm we were still waiting for starters gone 8.15pm, the group was eating from the Christmas menu so it was a set meal! after the starters came out we had to ask when the main would be and...

Visited the restricted on 14th November for lunch with my family. There were 2 orders of buttermilk chicken which were both charred and dry, ironed steak which was no bigger than a rasher of back bacon and burger which was barely warm. Our service provider...

Had an early dinner here on a recent trip to Salisbury. Service was friendly and professional, and my coeliac dining companion was looked after so well. There was loads of choice for him, clearly marked on the menu, and his order was handled by the...

An unusual and quirky building with friendly staff and an interesting menu. The menu doesn't have a huge choice for vegetarians and vegans and could benefit from bring updated more frequently to keep things interesting.

Gucci level cocktails friendly service. And amazing vibes all round. The cheerful gentleman in a flat cap served us who was very professionally

Lovely cocktails, even better service especially from mr handsome in the flat cap. Amazing interior would recommend to everyone. Can’t wait to come back.

We would 101% recommend the team at Cosy Club Salisbury, particularly Kai. From the initial visit and decision to book this as our wedding reception venue Kai has been so very patient, accommodating and helpful! We visited on several occasions to discuss setup, table layout,...

Really pleasantly surprised by the variety of vegan dishes available for brunch, and then delighted by the dishes themselves. Service was utterly brilliant and the waitress even remembered us from our previous visit - where we sat and what we ate, which was pretty impressive!...

Delightful decor, impressive cocktail menu. Cheerful and helpful wait staff. Tasty food (good seafood). A very popular place.

We enjoyed our first evening visit so returned a couple of days later for breakfast. The evening food including flat iron steak was good but the portion sizes disappointing. I can recommend the breakfasts just for the sheer variety on offer with a relaxing atmosphere...

We booked for lunch today. The food was really lovely, we opted for the Club Sandwiches which were delicious. The most amazing part though were the super friendly and efficient staff. I know that our server was Charlotte, who was just exceptional in every way,...

The only place open on a Sunday morning (9am)! I was hungry and needed coffee. Good place, good vibe, affordable food.

Salisbury was a stop off on a Saturday night on way to Bournemouth the following morning. Booked a meal at this restaurant whilst strolling around this beautiful charming town. I chose the duck for main whilst my wife had fishcake. The food was absolutely mouth...

Absolutely brilliant, this restaurant has one of the best Gluten free menus I have seen, the staff were so helpful, the food was the best gluten free we've eaten, the wine perfectly matched it. Will most definitely go there again if and when. Thank you.

Popped in for lunch, the Duck my wife had was superb as was the Feta cheese and Peppers with Garlic Potatoes, the desserts were equally as good. The food is a gastronomic delight. Service from our Waitress, Louise was exemplary, she couldnot do enough for...

The Cozy Club never disappoints in its venue selection, this place has some marvellous artwork, art deco items including chairs and antler chandeliers, menu has some very tasty food and cocktails to make the meal even special, a treat

Lovely comfortable drinking room with great music and very friendly and efficent bar staff. Good location and is open late.

Bought drinks in the bar on a hot day as a family visiting the area. With a baby under 1 getting extremely warm in the bar area asked to sit in the somewhat empty 2 floor restaurant section to be told by a kind waiter...

Lovely visit yesterday. Although we are having extreme heat this restaurant has air conditioning which made our visit with friends very pleasant. Atmosphere was lovely and food nice. We love being able to start in the bar area with coffee and then move to the...

Attended today on a hot summers day with my baby. We had two drinks in the main bar area and needed to get my baby to sleep as she was hot and bothered. We went to the restaurant area as it was air conditioned to...

First time at any Cosy Club and being aware that one is opening in Milton Keynes, where I live, so I thought I'd try the Salisbury branch whilst visiting. Unfortunately this proved supremely disappointing mainly because of the small portion of Lamb Harissa costing more...

We thought we would have a cheeky midweek night out and ended up in the Cosy Club for dinner. The staff were delightful and I must give a special shout out here to Charelle (apologies if I haven’t spelt your name right). From the get...

Went to the restaurant for a Sunday dinner. The building is beautiful and atmosphere lovely, even if it is filled with taxidermi. Our waitor Rossanna was very nice and attentive, made sure we were fine and needed for nothing. I had the Cherry Bakewell cocktail...

Great food and service. Arancinni were among the best we've had and the seabass was perfect. ~Relaxed atmosphere. Highly recommend.

I don’t normally give bad reviews but felt badly let down by this Cosy Club. We were served the smallest portion of Spanish chicken we had ever seen and had to ask a waiter if we had mistakenly been given the light meal when we...

We visited just for a cup of coffee, excellent service and great tasting coffee. You can sit outside or stay inside. The decor is gorgeous and we will definitely come back again when next shopping in salisbury.

I visited for a birthday Boxing Day dinner and another birthday lunch in February, both times we had an excellent experience. Staff are very attentive and friendly, and the food was excellent. Highly recommend!

Recently moved to the area and after having been to other cosy clubs I was excited to try this one. We came in for a belated mothers day lunch and it was absolutely lovely! We had 2 adults and 2 children and despite them being...

I’ve been in a few times recently and this venue has upped its game hugely. The staff are extremely professional, always friendly, excellently dressed and know their stuff. I have been in for drinks with friends, lunch with the children and a Mother’s Day breakfast....

A lovely, clean and warm location with an excellent decor. Food was excellent with some tasty optional extras to make the meal that little bit yummier. Served by Michael A, despite his awful ‘Dad jokes’ ;) he was polite and occasionally funny. In all honesty...

Visited the Cosy Club today 16 February it’s just amazing so clean tidy and the food was perfect. All of the serving staff were so polite and professional our waitress was Ellie was attentive and just so smart despite being a busy time never took...

very nice food staff very friendly, main waiter was Kai who i know already from a previous job but very professional and friendly guy ver helpful overall very good visit

Excellent service, excellent food and an interesting and spacious decor. If only all bars and restaurants at this moderate price level were so good.

We happened upon this place for breakfast by accident, but we were so pleased to have done so. The breakfast was grand- thick bacon, good quality sausages, sour dough toast, fresh orange juice, and it came out quickly. What really impressed us was the incredible...

Cosy club has a wonderful, relaxed atmostphere with really incredible breakfast food. Our waitress rosy made us feel incredibly comfortable and was always there if we needed anything. Great service. Will definitely come back often!

Sharelle was our host for the evening and she was excellent, Polite and thoughtful, the food was beautiful and a great selection to choose from.

Booked for the two course Christmas lunch £23.95 I assume that due to the current climate, even though we booked, we had to queue for approximately 10 minutes to get inside (luckily weather was ok). Shown to a table for two upstairs and a pleasant...

Nice food, atmosphere and service. (From party of four who booked at 6.45 and changed to 7.15 on 17th)

My Mother, sister and I had lunch here today for the first time. We were really impressed. Immediately on entering the restaurant you are welcomed warmly, the staff are friendly, attentive and quick, and the food was delicious. We will definitely be back when we’re...