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The best restaurants serving British food in South West
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124 Opinions in 1 websites
I Had a family evening with cocktails to start,unfortunately they had not a clue how to serve or make these,by a friendly young girl,the food was the worst i have had for a long time,and although i told the elderly lady she seemed to listen but shrug it off with no effect,totally overpriced for what we had ,very small meals,missing the main ingredient FOOD.I hope they can improve and get a barman in to make the cocktails,they need to be shaken,not just pored!!

124 Opinions in 1 websites
We booked a table of 8 for a Christmas day meal with family (£110 per head) - this hotel is supposed to be "the best" - to be honest, if that is the case, I'd hate to see the worst! Arrived in good time for the first sitting, and people were milling around in the foyer near the bar with little co-ordination. When the doors opened we were seated at the back of the restaurant which suited us as we had two family members in wheelchairs which meant that they were less likely to be bumped. We were offered a glass of sparkling wine, only two of us were drinking so we asked for orange juice or lemonade and we were given one carafe of each which was appreciated... Then it began to go downhill. The "amuse bouche" arrived we asked if this was gluten free for one of our family (we had specified this at the time of booking) so the waitress said she'd check and took it away... Never to be seen again. We waited a considerable time before we saw another member of staff who came to clear our plates and were able to ask them what had happened, before they came back with a gluten free bread roll as the "amuse bouche" wasn't gluten free! We were just left and our youngest member was becoming distressed by being so hungry and an hour after we'd arrived we had to go and ask for her food (a burger) which turned up but had things on her plate which we'd specified that she couldn't eat, but we picked it off her plate. We had emptied the carafes whilst waiting and asked for the wine waiter to order some drinks, and waited, and waited. I gave up and went to the bar to get two beers and a bottle of water (no tray offered, so ended up with the bottle in my pocket and three glasses balancing) The soup turned up and was polished off quickly as we were hungry. We then waited watching the waiting staff wandering around holding plates of food aimlessly. Our meals turned up at 3pm - two hours after being seated. There were inconsistencies with the plates, some had parsnips, some had pigs in blankets with a pureed swede which was overcooked, with Brussels sprouts that were undercooked and accompanied with tiny roast potatoes that weren't crispy and hard in the middle to the point that they were inedible. There was no confirmation from the waiting staff that the food they put down was gluten free for our coeliac family member - so I'd be extremely wary if anybody visiting has an allergy or intolerance. We asked to speak to the manager as both the food and service were to put it politely abysmal - his response was that he'd give a free bottle of prosecco if we came again! He had absolutely no idea of how the Christmas meal had been ruined, all he needed was to apologise and make sure that waiting staff paid enough attention (the empty beer glasses and carafes were left on the table). The wine waiter still hadn't turned up, so it necessitated another trip to the bar. The desserts arrived (in stages) and there were no knives for the cheeseboard, fortunately the table hadn't been cleared properly so one knife was still there, and I asked the "restaurant manager" for a knife.... Surprise, surprise this didn't appear either, so I used the small Swiss army knife kept to carry out repairs to the wheelchair so I could eat, when she saw this, she finally brought me a knife. The other diners for the "second sitting" were told that they couldn't enter as the other guests hadn't left (no mention that the appalling level of service was responsible for the delay). A waitress came over and said that there was "self service coffee & petit fours" - no petit fours and to be fair, I'd had enough of this farce and left. NEVER AGAIN

121 Opinions in 1 websites
Las mesas estaban llenas de platos usados, etc. x no habían sido limpiados, pero el personal se echó a correr de los pies. El servidor principal detrás del mostrador siempre fue tan educado x servicial. No podía culpar al personal, simplemente no lo suficiente de ellos. Además, los clientes podrían haber ayudado al tomar sus bandejas vacías / sucias. Comida x café muy buena VFM. Comería allí de nuevo.

118 Opinions in 1 websites
Was all set to enjoy a coffee in my favourite Costa ( see review Jan 23 ) when I witnessed the best example of managerial skill I have ever seen . I imagine that the customer in question may have underlying social problems . He was unbelievable rude - over a cookie . The abuse that staff were subjected to because they had unfortunately sold out was totally disproportionate. Sir , get a life . Staff , well done for the calm and professional way you handled an extremely unpleasant situation !

115 Opinions in 1 websites
I visited the Sportsman Inn today with a group of writers. We used a back room for our meeting and then afterwards ate in the restaurant. Our waitress (wish I had her name (young woman with long blonde hair) was very friendly, helpful and attentive from start to finish. I've recently been diagnosed as Coeliac, am dairy intolerant and am vegetarian. Not the easiest customer, but they were so wonderful making sure that my experience wasn't ruined by my health issues. The chef hearing I was Coeliac even made me a dish from scratch because he wanted to make sure there was no cross contamination. So I hwr w delicious meal and didn't have to miss out at all. They were so friendly and helpful. I'm also a wheelchair user and this can cause problems going out. Not a problem at the Sportsman because they moved furniture when needed for access and have a clean and spacious disabled toilet. This is not the first time we've found their hospitality has been excellent to our group. Yet again they exceeded expectations and provided us with a lovely experience. If you can, please thank our waitress for us again. PS

113 Opinions in 2 websites
Disappointing. Ordered the tuna cheese melt, poor quality. Bread was tough as old boots, very little tuna and tiny portion. Ludicrously over priced at £6.25! Absolute rip off. The table behind us was full of used crockery and cutlery from the previous diners and was still there when we left. No attempt had been made to clear the table. A bad look , poor hygiene. Waitrose used to be renown for its quality, seems like those standards have slipped.

113 Opinions in 1 websites
Returning to Clevedon after a very long time it was a bit odd to find ourselves back on Hill Road (but that is the weird emotional bit out of the way). We were a bit peckish so popped into the cafe. Had not planned to end up going for the full breakfast - but we did (one vegetarian and one meat). Gosh. They were massive. I was on the meat one, but I simply could not finish it! A first. The Good Lady had to have a piece of my toast + and egg + tomato. (A piece of bacon was scurried out in a serviette). So value-for-money, to me, it was right up there. Admittedly, and looking at other reviews, I might agree that the staff seemed quite new/a little lost at times. Not sure if there is perhaps lots of turnover but they did seem to be struggling at times. Courteous though. We felt very reasonably priced.

109 Opinions in 2 websites
I paid £14 for a full English It was the worst I've ever had, I got two warm sausages, one not hot soggy hashbrown, 24 cold beans in a tiny dish, two extra small slices of bacon, two small toast, half of an almost raw tomatoe, 9 little bits of mushroom and a fried egg Everything 0 out of ten You can get a far better n bigger breakfast at sainsburys only £5.75