Based on 148 opinions finded in 1 websites
Based on 148 opinions finded in 1 websites
Opinions
We were lucky enough to have pre lunch drinks on the terrace in brilliant sunshine. On a Sunday there is a choice of four dishes for each course. That is plenty of choice and mqkes life easier. The food was very good and a serviceable wine list. The staff are very helpful and efficient.
Ian G . 2024-09-02
MORE AT TripAdvisor
Lovely outside setting for lunch in the sunshine looking out on the hotel grounds. Excellent service. However very expensive for what you get.
Paul R . 2024-08-15
MORE AT TripAdvisor
Lovely surroundings and staff friendly and polite but service is slow and disorganized. I had to ask twice for cutlery and napkins as the table was not laid and the food arrived without any. Sandwiches were nice but a bit underwhelming for £16!
MJ7 . 2024-06-22
MORE AT TripAdvisor
Well, did we hit lucky? It's a question I ask myself after having read mixed reviews over the past few months... all I can say is that our private family lunch for 17 held in the Library was as good as anything I've experienced in 50 plus years. A big statement from somebody whose career was spent in the World of events, hospitality and hotels. Pre-administration of the event was generally good with orders in advance, only slight niggle being that trying to get hold of people was difficult at times. The phone rang out too often and for too long. Bishopstrow House itself is a charming place, oozing character and history and our pre-lunch drinks served in one of the main lounges was a very good start. The Library Room ideal for a private lunch or dinner, although seeing one or two large ladies kitted out in white Spa Bath Robes waddling about in the reception area can be a little bit off putting if you get my drift. As for the lunch itself, it was quite simply superb and IMO borders on Michelin 1 star / 3+Rosettes. My Chicken Liver Parfait was beautifully served, rich in texture and flavour. Thumbs up also for the Smoked Salmon starter and soup. Good sized portions all. Mains equally as good. The Steak - nobody asked how I wanted it - was the perfect Medium and cooked to perfection with a delicious sauce and vine tomatoes that added colour and taste. The crispy chips yummy. I ended up with the cheese board which was generous as it was varied. In fact too much if I am truthful which I never normally say. The wines served were good - just glad I wasn't paying as a glance at the wine list highlights that there are some large margins being applied. Service from new boy Joe on the day was very good. All in all an excellent experience and one to remember for many years to come. Check out the photos for a flavour of our day.
Yorkshire Lad - The Original . 2024-06-17
MORE AT TripAdvisor
Very poor customer service. We were a group of friends who had booked a cream tea. We were initially served cherry cake and tea. No consideration was given to any choice of tea, whether anyone had any food allergies and there was no provision for anyone who didn’t like cherry cake. After speaking with various members of staff, including the restaurant manager, we were eventually served our cream teas with a choice of teas and coffees and gluten free was provided. A couple of the group thought that they would have some Prosecco. We were horrified to learn that the bottle cost £50! The cream teas were good and I felt that they were good value but the price of the Prosecco was extremely expensive. In addition, the cherry cake had all the cherries sunk to the bottom, which didn’t look very professionally. I for one will not be returning and I doubt if any of my friends will be, especially when one of our group overheard a member of staff say that they were glad we were going.
Susieqq . 2024-02-22
MORE AT TripAdvisor
It was a delight to stay here, so wish we could of stayed longer, one night just wasn’t enough. The food was simply delicious, with a good choice. The bedroom and bathroom were stunning. Incredibly comfortable bed (best nights sleep Iv had in a long time). Enjoyed the spa. Couldn’t of imagined I’d be swimming in an outside pool at the end of October! With wellies on we explored some of the 30 acres of grounds. I loved all the garden sculptures!! This grand old hotel is magical. The attention to detail justifies the price. Only one change recommended - review your bar prices. Drinks are so expensive - this is the only thing that would put us off staying again. Charge a fair price.
Murkiemoon . 2023-10-28
MORE AT TripAdvisor
The Bishopstrow Hotel and spa is an impressive large hotel in spacious grounds, including Domes you can eat in, the inside of the hotel is impressive as well. I used the Bishopstrow for Sunday lunch, from the pictures on the site I expected fine dining, we did not get this, the Sunday lunch was served all on one plate, the vegetables were not in side dishes, it was an average pub lunch, we both had loin of pork, but no crackling served with the pork. The Bishopstrow price is fine dining, the food does not live up to the price.
Mutleythedog . 2023-07-30
MORE AT TripAdvisor
Meeting up with old friend. Been before but not recently. Made very welcome and great service. Lunch excellent. Recommended.
marion d . 2023-07-28
MORE AT TripAdvisor
Make sure you check bar prices before you buy. I was shocked and caught out with an extortionate over priced drink. It would’ve been cheaper to buy the whole bottle in Waitrose. I won’t fall for that again.
H6867MDannel . 2023-07-20
MORE AT TripAdvisor
We have been twice this week for cream teas as we live locally and took two sets of visitors. The setting is beautiful, as is the interior of the building, but they really need to sharpen up their service, as it is frustratingly slow and inattentive. Both times, no-one came over to take our order, we had to wave and catch someone's attention, after sitting for around 15 minutes. One waiter was quite off-hand when I asked to see the afternoon tea menu- shouting across the courtyard that it was a "set menu". We actually only wanted cream tea, with scones and tea, but this is not listed on the menu in house - just the full "tea", which is £30. Eventually, we did get an order in for a couple of cream teas, the total was £30 for two scones, two small bath buns and three cups of tea. I don't mind paying over the odds for a few (albeit) delicious scones, if the service is top notch. We were not given side plates, so had to go and find someone again, to bring them over. Some of the staff seem either rushed or inexperienced. I saw other tables in the same position as us. The other point is that there is no downstairs toilet for anyone with mobility issues. The gents had to be closed off to allow my mother in law to use the lavatory as she cannot walk up stairs.
AliceWestart . 2023-06-25
MORE AT TripAdvisor
We booked afternoon tea as a special 60th birthday treat for a friend. The best bits - the venue was gorgeous although the dining room Itself was slightly lacking in atmosphere. The staff were brilliant friendly and attentive. The pots of tea were readily and frequently filled. So onto the main event - the afternoon tea. We had two ordinary and one veggie (for me) savoury selections. All good and I particularly enjoyed the beetroot and cheese one. The cakes were nice but not outstanding. The plum fool was delicious. Would have been happy to eat two of those. Sadly, the scones were very disappointing. In my view the fruit ones were slightly overcooked and the plain one (which I shared at home with my boyf) was we suspect GF as it was quite solid. Not at all like a soft floury scone should be. The servings of jam and cream would never have stretched to 6 scones so it's a good job we only ate one each. Now having said all this it is only fair I give two verdicts. My friends and I had a lovely time and there was no feeling that we had to leave. They very much enjoyed the afternoon tea. I am much more fussy and felt that although the afternoon as a whole was a 5* affair I could only give the tea itself 3*. The test is would I hurry to return perhaps with boyf or other friends and sadly the answer is no. There are better afternoon teas out there to be eaten and enjoyed.
paws4judy . 2023-04-25
MORE AT TripAdvisor
My husband, daughter and I had lunch outside today. Lovely drinks service from Ria and attentive food service from Lily! Food was superb - well done Team.
tdatwells . 2023-02-10
MORE AT TripAdvisor
Intelligently considered and very tasty dining for a small family party. Our own comfortable bubble allowed us space to chatter freely and indulge our toddlers desire to run around without disturbing other diners. The service from the restaurant was just right - coffee would have been a good addition but we have no complaints. Thank you Team Bishopstrow for a lovely Christmas lunch, we will be back.
PamCee . 2022-12-20
MORE AT TripAdvisor
We had arrived at this property and were pleasantly surprised by the room and all round facilities. I had booked dinner in the evening for my family., Arriving at The Mulberry Restaurant at 7.45pm, we placed our orders. At 8.30pm a young lady approached our table and said, “ Sorry, but your dinner will be delayed by half an hour”. I couldn’t believe it. I was frustrated, which reflected in the tone of my voice. I said, “ we have been waiting three quarters of an hour. Please tell me why the delay. She then said.” I will not tolerate being spoken to in that manner”, and walked away. A few minutes later she returned and said, “sorry it was a mistake, wrong table”. By now my six year old was crying his eyes out. I asked to speak to the restaurant manager. He arrived at our table and explained how long it took too cook my ordered, in a very condescending way. There was no consideration made in relation to our young child. His order could have been bought out much earlier, if there was a delay. My wife then calmly intervened in the conversation. The restaurant manager then said, “ the meal is on me”. I said, “this is not what we are after”. All we wanted in respect of the delay, was some consideration, that we had a young child. I am sorry that I have had to put this in writing, but I feel very disappointed in what could have been a wonderful evening experience. Our breakfast in The Mulberry Restaurant was totally different from our experience the night before. On leaving this property I was asked if I wanted to speak to the duty manager, but it was too late by then.
121fresh . 2022-08-28
MORE AT TripAdvisor
Me and my partner recently stopped here for lunch and dined alfresco on the gorgeous terrace. We have been customers of this establishment for a while now and since it's been under new management, it is going from strength to strength. The staff were most attentive, service was efficient, food was superb and the overall atmosphere delightful. We love Bishopstrow and will be returning again soon.
SeaCountry_1988 . 2022-08-04
MORE AT TripAdvisor
Had an amazing experience whilst dining here… every course was delicious, the staff went above and beyond, and the setting (overlooking the picturesque grounds) all made the experience an unforgettable one. 5 stars.
Stevejc84 . 2022-05-23
MORE AT TripAdvisor
We had Sunday lunch ,having booked into the hotel for two nights and were joined for lunch by two friends. As it was my wife's birthday I decided to order a first rate claret - it was way beyond it's best and a second bottle was brought out and again no good . As they were both room temperature I reckon they had not been cellared and had simply dried out . The waiter insisted they were good though ! The food was just medium quality pub grub and large amounts of it. All in all just not what I expected of a seemingly high quality establishment.
Douglas C . 2022-03-16
MORE AT TripAdvisor
Arrived at hotel for our overnight spa break on 4th July 2021. We where shown to our room which was adequate. After unpacking we made our way down to the spa area(swimming pool) not shown were towels could be collected. On returning to our room; water was ice cold so was unable to shower. Receptionist said nothing could be done but we were welcome to shower in the spa area. Informing us that the hotel was old and didn’t cater for everyone showering at the same time. We’d travelled from Penzance and was tired and excited for our spa break. My husband and I felt agitated and disappointed and decided to leave. Apologies were made to us and we were told that a deal could be negotiated if we return. That will not be happening; due to our unpleasant experience.
X6235KVkarena . 2021-07-06
MORE AT TripAdvisor
Arrived to a beautiful outdoor display of pumpkins and when we walked in we saw receptionists behind screens on the right. We told them we had booked for afternoon tea and they showed us to the restaurant and proceeded to say we could go in the lounge if we wanted. We choose the lounge but there was no space once we got there so went back to the restaurant to be seated, only to find a dirty table which had lots of crumbs remaining from the earlier customers which in the current climate didnt fill me with confidence. We sat down and someone came to wipe the table but we had to ask them back a second time as a jam residue remained. We were asked if we were here for full afternoon tea but we had a gift voucher so handed that over. The lady took the voucher then came and asked if we wanted tea or coffee. We asked for a decaf tea which was lovely but the saucers did look like they had dirty brown tea spoon residue on them. Soon after we received a well presented high tea with a range of cakes and sandwiches. It would've been helpful to have been asked if we had dietary requirements as veggie sandwiches would have been requested but we weren't asked which in today's society surprised me alot. It almost seemed like a get what you are given experience. Or as though if you have a voucher you dont matter as you arent putting money in their pocket. We had no idea what the cakes were or what we were eating. The scones were lovely but the rest wasnt mindblowing and some cakes looked like they had been sat around a while. A little explanation of what things were would've been helpful or just given the customer service the edge. The waitresses didnt have much to say. We weren't asked if things were ok for us and after we had eaten we simply upped and left as no staff were around. Customer service doesnt cost anything. The staffs uniform also appeared dirty and stained. This is supposedly a highly regarded hotel but today felt like a big dissapointment.
warminsterwink . 2020-10-25
MORE AT TripAdvisor
We first sat in the main restaurant, which isn't very atmospheric and was extremely hot, such that I asked to move to the conservatory, which was cooler and generally nicer. The staff were friendly and attentive, especially one particularly lovely waitress, and the food was nice. However, we started with 'nibbles', which came after about 20 minutes and then waited a further 35 for our main courses. Also, beware: we were shocked when we received our bill, as it turned out the £24 price published for the wine we ordered was for 500ml, not a bottle, which was £12 more! Our mistake, but have never been to an establishment whose wine list prices are for half litres rather than bottles, plus the prices seemed more commensurate with bottle prices!
Susanne S . 2020-10-22
MORE AT TripAdvisor
Arrived at the Spa today, feeling depressed about the latest Covid news and after an hour feeling a lot happier! Greeted by lovely friendly Spa assistants, swam outside, in the rain, sooooo refreshing! Lovely warm pool, all to myself, just relaxed and enjoyed looking at the beautiful autumnal colours of the trees and surrounding countryside. The smell of burning logs from the hotel fires mmmmmmm bliss
Cindy J . 2020-10-12
MORE AT TripAdvisor
We were on route to bath and i always stop off at bishopstrow house if in warminster ...........as my partners birthday was coming up i wanted to show him the hotel to see if he liked it and was going to book as a surprise ............we ordered two coffee and went into the lounge some woman was taking all the fire and turn that lounge into her personal office .........so i moved to the other lounge of which no fire was lit and was cold and miserable .........the receptionist did light it and then damp it down with too much coal ........oh dear the coffe came and was stewed and the coffee jug was filthy ! and i mean filthy ! the cups and the jug did not match and she brought it in and plonked it down on the table ! then a management girl and i guess the hotel manager proceeded to come into the lounge obviously to have their meeting ..............and i quickly left ........only for the management girl to ask have we chased you out ! eeeerrrr YESSSSSSSS ! I will never go to this hotel again it was always lovely and clean and welcoming ! like the chewton glen and cafe royal in london ! and always perfect staff and service and cleanliness ! i think the hotels are struggling and dont need the trade and also on going to the ladies up the stairs i asked the cleaner girl can i squee by and she said no ! i said would you mind please if i used the bathroom and she said im cleaning ! really ???? sorry i will not return and dont require a explanation either many thanks
worldtraverller . 2020-10-10
MORE AT TripAdvisor
Service was dire. If this is a truly family run business, then it's completely dysfunctional and uncommunicative. Have been previously for afternoon tea and a spa lunch offer, with previous ownership and won't be going again.
Susan D . 2020-08-31
MORE AT TripAdvisor
We have just got home from an amazing 4 nights at the Bishopstrow Hotel & Spa. This was for a special birthday and included 2 afternoons teas for our visiting families. The food has been exceptional (Including dinners and breakfast) and all of our guests were delighted both with the afternoon teas and the hotel in general (one of our guests was trained In the kitchens at The Ritz and it takes a lot to impress her ). The staff are absolutely lovely and couldn’t do enough for us and the service was brilliant. We would highly recommend it and would love to stay there again - thank you for a lovely time.
LynneBish . 2020-08-18
MORE AT TripAdvisor
We recently stayed at this beautiful hotel for a family get together to mark the passing of a loved one. We were staying with our little 3 year old and we were dubious as to how such a setting would be compatible with, at times, a very lively and inquisitive toddler! I want to extend a genuine thank you to all the staff at the hotel for making the stay so wonderful and relaxing. Not once were we made to feel that our child was disturbing the ambience of the hotel and the staff could not have been more attentive or helpful or kind to our little one. From upgrading us to a spacious suite (always handy when travelling with a child!) too happily providing bedtime milk and toast, we felt right at home and valued as customers. We will most certainly be recommending this stunning hotel to others and hope to return in the future.
520lindsayt . 2020-03-09
MORE AT TripAdvisor
We celebrated at birthday here last Sunday. We had a private room for our family meal. This meant that the children could talk & move about without disturbing other dinners. It was a really fabulous room. The food was delicious & good quality. We had a choice of food that we pre ordered. Drinks were pricey but that didn’t come as a surprise. Staff helpful & friendly. For a special celebration I would recommend.
462AlexandraM . 2020-02-16
MORE AT TripAdvisor
Superb but in need of a makeover. Central for Stonehenge, Longleat and the beautiful Stonehead House and Gardens
Mrs W . 2020-02-09
MORE AT TripAdvisor
My wife and I had a table booked for 1pm and were greeted in the well appointed but fairly quiet Restaurant by a very pleasant young waitress called Nina. There appeared to be a large private party in a side room adjoining us and also many Spa guests arrived in the adjacent glass conservatory. The service was very good from the start with the menu and wine list readily brought to our table with a jug of chilled tap water. Shortly afterwards three different warm breads and butter were presented at our table which was a nice but unexpected addition. We both chose the roast beef dinner which was very well presented, the meat being most tender with a hot selection of fresh vegetables, roast potatoes and yorkshire puddings. Complimentary house wine was advertised on the website but disappointingly it is apparently no longer available with any Sunday lunch booking. However, Merlot by the glass was available and whilst it was a fairly expensive choice it went down exceptionally well with the meal. Our chosen pudding was the fruit crumble which was also a great choice. All in all it was an excellent meal in very pleasant surroundings. Will we return? Yes particularly if they bring back the complimentary wine offer!
Fleetingvisitor . 2020-02-03
MORE AT TripAdvisor
We were given a present of an Afternoon Tea at Bishopstrow House, it really was lovely in beautiful surroundings. How I would love to be able to spend a night in the hotel and use the leisure facilities.
Jan M . 2019-12-02
MORE AT TripAdvisor
Really disappointed in this hotel. I had high expectations when the new management took over.Staff have changed, chef has changed, service has changed and all for the worse.Price in this case does not equal quality. Complained to the staff to no joy, email send with no response. Absolutely would not recommend for a nice celebratory meal. The restaurant is not very private or cosy, bright lights, no atmosphere and failing quickly.
Ben985 . 2019-10-12
MORE AT TripAdvisor
On arrival we waited in the foyer for a while before anyone came , eventually got shown are table . Waited quarter if a hour for a waitress to come to the table , waited another 10 mins for are drinks but 2 had to wait further 5 mins for there coffee . Had 3 finger sandwiches each not even a sandwich, scones homemade was still warm was very nice . Service wasnt good very slow , wasnt even asked if we would like any other drinks had to ask for jug of water . Probably wouldn't revisit
karensG7901HX . 2019-08-14
MORE AT TripAdvisor
We stayed in the hotel which is lovely. We had lunch breakfast and dinner there. The breakfasts are very nice and the bacon local and very tasty. Service is VERY slow, so if you are anxious to get off you need to factor this in. Lunch menu is great and the portion sizes very generous. There is a conservatory and outside eating as well as the dining room. I know it is a spa but I would have been mightily fed up if I had dressed for an occasion as a number of guests had and found I was sitting next to people decked in fluffy dressing gowns and swimsuits. A separate dining area might be a good idea. Otherwise it feels more like a café than fine dining. The set dinner is £45 for three courses and I thought it was a varied selection and lovely food, but why charge more for side vegetables for goodness sake? Maybe even a two course option would be great. The wine list is comprehensive, as indeed is the gin and whisky menu and there is a charming sitting room and snug for after lunch/dinner coffee. This is not a cheap place to eat and it is difficult to merge the spa diners and smart diners together.
Geraldine W . 2019-07-23
MORE AT TripAdvisor
Lovely welcoming hotel & staff. We had an excellent room (number 3) good size and facilities. The bar was relaxed and well stocked with reasonable pricing. Good restaurant food but décor a bit dated - the new owners have only had the place for a year so I am sure it will be improved soon. Landscaped gardens lovely to wander around, statues, follies etc. we didn't try the spa but it looked lovely.
Jo M . 2019-06-18
MORE AT TripAdvisor
Six of us went for a birthday celebration lunch. Our welcome was very pleasant and we had the standard two course menus with wines and coffees all for average cost. There were plenty of staff waiting in the bar and at table but lunch was slow in arriving and the mains were not well cooked with the chicken and pork tough and the vegetables mostly just ordinary. A disappointing visit.
Tim B . 2019-06-07
MORE AT TripAdvisor
Took my daughter for afternoon tea here. We walked in, no staff around. We waited by reception, and finally somebody came. We ordered afternoon tea and sat outside as it was a lovely sunny day. We no one came to check all was ok, I wanted to order more tea & another soft drink for my daughter. I had to go inside to look for someone. Service was very poor, rude. When it came to paying the bill, again I had to go and find staff to do this. The service charged was automatically added. I asked the waitress to please take it off as I would tip as I saw fit. She was not happy with this and asked me "did you not like my service?" A lovelybsetting with lovely food but the poor service seriously let it down. Would put me off returning.
Agentsmithers . 2019-04-11
MORE AT TripAdvisor
What a lovely hotel, the room was very well equipped. The leisure facitlities were lovely, very clean and well maintained. Love to visit again perhaps in the summer time
939jt . 2018-08-28
MORE AT TripAdvisor
The toilet was leaking, bin in the toilet not emptied there was rats in the partition wall and ceiling running about all night.Room 18! On the up side the bed was comfortable,And we was not even offered a discount,The response was it’s rained that’s why the rats are in!This place is well overpriced. Think long and hard before booking, and ask the management!
BrianD782 . 2018-08-14
MORE AT TripAdvisor
We had dinner at the Mulberry restaurant and our first impressions were that we couldnt decide if it was fine dining or the local cafe.There were two extremes of customers, either the very casual dressed or the very smartly dressed customers. We had three courses however the portion size was very small necessitating the need to have all three courses. There was the option to buy as extras various vegetable or potato dishes. However you don't know that you will need these till the ordered dishes arrive.We had duck as a main course which comprised of 2 slices of duck on a fondant, a tiny baby turnip a green leaf of bok choi and a few thin slivers of a peach on a plate.3 courses cost £42.50 each plus a nondiscretionary charge of 10% is added.
theh83 . 2018-08-06
MORE AT TripAdvisor
We visited for Sunday lunch, having visited before on a weekday. We were very impressed with the quality of the food and it is particularly good value on Sundays with the set lunch menu. We were seated at a table by the floor-to-ceiling windows which offered a lovely view of the cherry blossom trees and the grounds. We ordered our wine from the list, but the waitress came back to tell us that actually they offer a complimentary glass on Sundays. We obviously took her up on that offer and thought it was nice of her to come back to tell us even when we had already ordered. We were also brought some fresh bread and butter.We started with the soup of the day and the goats cheese salad. The salad was nice although very basic. It was just a pile of rocket with some goats cheese, walnuts and balsamic vinegar. The soup was roasted cauliflower which was delicious. It was really creamy and had a lovely spiced flavour. For mains we had the beef roast and the trio of fish. The beef was perfectly cooked and very tender with a big, crispy yorkshire pudding and lots of rich gravy. The trio of fish was really lovely although it did not say on the menu what the 3 fish were and the waiter wasn't sure. From what I could tell, it was scallop, salmon and a white fish (not sure which). It was delicious nonetheless and was paired really well with herby potatoes, samphire and a creamy fish sauce. We both had the chilled chocolate fondant for dessert. It was a large slice of chocolate truffle on a cake base, with compote and fresh berries. I found the cake base quite soggy and unnecessary. It would have been much better without it or with a crunchy biscuit/nutty base. The fresh berries were lovely and really lightened the dish. We finished our meal with coffees and were very impressed and satisfied overall. The quality of the ingredients was great and the flavours on the plates were delicious. Maybe a little bit of attention to detail is needed to make this an outstanding dining experience. I would still recommend this place and return myself. It was very enjoyable.
Becky G . 2018-04-30
MORE AT TripAdvisor
Booked a table by phone, verbally confirmed at the time.On arrival there was no record of the booking, no apology was offered.We were sat in the conservatory area adjacent to the restaurant. The rating staff were efficient.As we were having our meal, they had run out of Hake to the disappointment of half the party, the conservatory proceeded to fill up with guests from the adjoining spa. There were sat, although not jacket and tie - smartly attired, surrounded by people wearing slippers and dressing gowns.No area available to enjoy post meal tea/coffee either.All in all, not the best dining experience and not to be recommended.
Jonathan S . 2018-03-12
MORE AT TripAdvisor
I booked weeks in advance to plan an evening out for my boyfriend's birthday. Requested that when they bring the pudding the pop in a candle for him and a happy birthday message on the dish. They put the message but not the candle... I actually sent them an email about this and they did reply confirming it and the day before I sent a reminder too. When I emailed I mentioned we were both vegetarian and would require a vegetarian menu. We had to wait for like it seemed forever for the menu and they just gave us 1 menu for the two of us... I asked to have another and the menu never came...After deciding what to have it took them a good hour to bring us the main course, they didn't mention how long it'd take. I am happy to wait generally but they didn't give us a heads up so we were starving by the time the dishes arrived. My boyfriend ordered the wild mushroom wellington which was nicely presented however the pastry was raw!! My tagliatelle was dry and hard in places as it had been left to cool and reheated. I mean how can you go wrong cooking pasta!?? We were so hungry that we also ordered chips and fries. My chips were raw! and very salty. My boyfriend ordered the fries which were ok but again too salty. My boyfriend mentioned the raw pastry and decided to order the tagliatelle. The waiter was apologetic and brought us complementary champagne and a free sorbet. My boyfriend's tagliatelle was ok, I had high expectations for this place and was left very disappointing. I was hoping that when the pudding arrived we'd forget about the mess up and enjoy it but the fact that they didn't put the candle as requested just infuriated me even more. I was too embarrassed to even mention my dry/hard tagliatelle and was very upset even though they didn't charge us for the wellington and the chips.. Staff was pleasant and accommodating with our diets but that doesn't make up for the food which is pricey and you expect good quality food cooked to perfection. I wanted to treat my boyfriend for a birthday meal and we both left disappointed. We won't certainly return and won't recommend to anyone.
Pep P . 2018-01-14
MORE AT TripAdvisor
My guest and myself found this restaurant not the standard as the hotel suggests.. The menu was over priced for the quality of food. Service was very average and the wine waiters not educated to serving the expensive wines on offer. When mentioned as constructive criticism the manager was rude and not sympathetic to our poor level of service. Nice hotel shame they have cut corners.
Massa2012 . 2017-10-23
MORE AT TripAdvisor
Despite a 70's ambience and harsh lighting, the dinner was well presented and very good, with friendly staff. Needs table cloths and a fresh ambience. Shame diners chose shabby clothes - that is an insult to the chef.
M A . 2017-10-09
MORE AT TripAdvisor
A very nice settling and fantastically presented meal. A wide and varied choice from the a la carte to the bar menu through to a kids menu. Staff were excellent amd accomodating. Highly recommended based on our experience.
132DavidC132 . 2017-08-12
MORE AT TripAdvisor
My mother enjoyed an elegant lunch in the orangery, with a glass of champagne, it was a very happy occasion.
130susie . 2017-08-09
MORE AT TripAdvisor
I had bought this afternoon tea to treat my friend. we were greeted by a friendly and cheerful man and taken in to a room and were seated. A gentleman came to take our order, he gave us a menu and we asked what tea they had, his reply was 10 options and then stood and stared at us, feeling awkward i just said normel tea, we explained we had a gift voucher and he looked very confused and disappeared for 10 mins, mean while another couple were seated at the table next to us and there order was taken. we recieved our drinks and bareing in mind there was only four of us in the room it was very quiet and for the next 45 mins we sat there waiting for our food. Eventually we went to the front desk and was told the kitchen manager would come and see to us. He eventually came in and said they dont cook the food till we ordered, which we said was fine but they lacked communication skills and should have kept us in formed as none of us had been before. When the food eventually arrived it was absolutely delicious it was just the service that ruined it for us.
Staceyb8355 . 2017-06-28
MORE AT TripAdvisor
My wife treated me to a spa day and overnight stay at this hotel and we had a lovely time, it was a birthday treat and I think the hotel upgraded us because the room we had was a master room called The Oval, wow is all I can say, and thanks to the hotel for the upgrade, the spa was also lovely though I found it a bit too dark by the steam room and sauna, I couldn't see the signs. Breakfast was also amazing and then we took a short walk around the grounds down by the river.
Coggin69 . 2017-06-04
MORE AT TripAdvisor
Amable y servicial personalMenú muy interesante y variado (aunque Véase el comentario posterior)excelente comida bien presentadahermoso edificio y entorno degran valor para el nivel de la cocina,así que ¿por qué sólo 4 estrellas?Personal: Aunque el conocimiento libre de gluten fue excelente mi esposa sólo tenía una opción con respecto a empezar! Sin duda es un chef de este nivel podría haber adaptado algunos de los platos si es necesariocomo muchos elegantes restaurantes los vinos son en general muy caros, aunque pocas excepciones.En general, sin duda recomendaría una visita
trevorw172 . 2017-05-26
MORE AT TripAdvisor
Más allá de la crítica que creo que debe de haber comido aquí en la noche cuando el "malo" chef estaba cocinando.Nos alojamos en el hotel por dos noches y comimos aquí en la primera noche, que fue un miércoles.La comida era promedio, los artículos o sobre cocinados o poco hecha. Nada fue hecho con un grado de precisión o experiencia.Me pregunto si me llaman el personal de la agencia en el último minuto si el número de órdenes de reservas?Las partes importantes de los platos que pedimos estaban muy mal preparados además el servicio lento, aunque a solo 8 personas comiendo cuando estuvimos, es indicativo de un chef que no conoce los platos en el menú.Pruébalo, pero tal vez en un viernes o un sábado, cuando el número de cubiertas garantiza la 'buena' de cocina chef y quizá la experiencia de ser como un número de 'comentarios' en la mejor aquí.Punto final: selección de vinos pobres y drásticamente caro. No me importa pagar una gran oferta para las cosas buenas, pero en este menú es escasa,, muy.
hotelsfooddrink . 2017-05-22
MORE AT TripAdvisor
The hotel is set in lovely grounds with a beautiful river walk. We had an amazing room and the dinner was first class, worthy of a Michelin star. We visited Longleat, which is very close and had a great day
chriscc2017 . 2017-05-20
MORE AT TripAdvisor
Afternoon Tea is the Wife's favourite. They even accomodated sandwich requests as i am a fussy eater,
jonesyref . 2017-05-15
MORE AT TripAdvisor
Me alojé en el hotel bishopstrow con mi esposo durante el fin de semana festivo. . . Comimos un almuerzo y una cena en el restaurante y nos encantó. . .La comida y el servicio eran increíbles y tanto yo sin duda regresaremos a comer allí. . .Lo recomiendo encarecidamente.
raharahbari10 . 2017-04-30
MORE AT TripAdvisor
Leer los comentarios se puede ver una enorme variación en los comentarios y nuestra experiencia no fue diferente.Nuestra primera noche, aparte del precio del vino, tuvimos una comida excelente. No me puedo quejar de nada.Pero el segundo día. El desayuno era como tortilla. goma.La cena en la noche. Mi mama fue pigeon como cuero. . No estaba bien hecho (pigeon mama se debe rosa) era cocinado mucho no podía cortar, Sopa de mi esposa era agua justo de colores. El secreto para una buena sopa es el stock/base. . . Esta sopa tuvimos un stock tan soso soso fue una verdadera decepción,nos quejamos y el gerente nos ofreció disculpas e incluso nos acreditado con nuestra botella de vino. Pero con la placa AA rosette en prominente, la comida debería ser mucho mejor. Domingo almuerzo aunque era excelente. Todos en nuestro grupo realmente disfrutaron de su almuerzo, la salsa era particularmente elogiada. El servicio era muy atento y excelente cada día de nuestra estancia, así Bishopstrow. . qué haces. ? ? No hay nada peor que una inconsistencia en un restaurante. He comido en muchos de los mejores restaurantes del reino unido, así como muchos de los mejores extranjeros. Incluso me sé un ganador chef maestro y sé que este restaurante tiene un problema. Es obvio por los comentarios. Es el trabajo de la Junta de Directores y la gerencia para abordar este problema,el ambiente del restaurante no es muy íntimo. Yo no creo que la madera funciona. El restaurante hace muy ruidoso. Poner la alfombra.Voy a mantener un ojo en los comentarios en el futuro y si se consistentemente bueno. Me encantaría volver de nuevo. !
Gryphon2 . 2017-04-24
MORE AT TripAdvisor
Tuve el bistec que estaba preparado como lo pedi y mi esposa tenía el mullet rojo. Ambos disfrutamos de las comidas, salvo por un par de huesos de peces en el filete de pescado. Las ostras eran increíbles como entrante y el vino era muy agradable. El personal era atento y el ambiente era relajado. Fue agradable que podías elegir el menú durante todo el día o desde el menú de la noche.
josephmpaterson . 2017-03-16
MORE AT TripAdvisor
The dining room is quite stark and doesn't quite go with the rest of the hotel which is lovely. The food is servicable but not great.
Jean T . 2017-03-10
MORE AT TripAdvisor
Para más información acerca de nuestra estancia por favor ver mi crítica del hotel que incluye una sección sobre nuestra experiencia excelente comida en el restaurante Mulberry.Nos alojamos en el hotel por una noche y cenamos en el restaurante encantador Mulberry. Tuvimos bebidas antes de la cena en una de las hermosas habitaciones, dibujo donde nos dieron gran menús y nuestro pedido fue tomado. En el restaurante, el servicio era de primera clase y la comida era divina. El vino era servido correctamente con profesionalismo y el ambiente era simplemente perfecto.Una comida fantástica en un restaurante encantador.Gracias a todo el personal estupendo y talentosos chefs por hacerlo tan agradable.
Alex-Bex . 2017-03-04
MORE AT TripAdvisor
Tuve el menú CHURRASQUERIA: buena para los vegetarianos, que consistía de puerro y sopa de patatas, que no era tan agradable, entonces no era risotto muy bonito (los otros nueve personas que comieron conmigo también lo probé y no me gustó). Termine mi comida con el trío de postres de manzana, que estuvo bien, pero no tan buena como esperaba. El servicio era genial, el personal era muy amable y eficiente.
linf98 . 2017-01-27
MORE AT TripAdvisor
Paramos aquí para un almuerzo ligero en la ruta a la zona de trowbridge. Disfrutamos de la crema de perejil y miel sopa, con 4 diferentes panes @ 5 libras. 50 cada una, una de café @ libras cafetiere 3. 50 - que siempre 4 + tazas y un agua mineral - la factura era de menos de 20 libras. Todo estaba en calma, tranquilo y bien mantenido en las habitaciones de abajo - justo lo que necesitábamos después de 90 minutos en la carretera y otra hora delante de nosotros hasta nuestro destino. En el lado negativo, el personal no siempre era fácil de encontrar, ni tampoco era fácil de entender, pero estas críticas menores no nos causó a arrepentirme de parar. En efecto, probablemente de vuelta en una fecha posterior para degustar la cocina más a fondo.
Paul M . 2016-12-28
MORE AT TripAdvisor
Nuestra Cena de Navidad era espantoso. Tomó 80 minutos sirvieron de llegar. El pato estaba frío y correoso, el salmón apestaba y estaba apagado! Se ofrecieron a sustituir pero no queríamos esperar más. Nos esperanzador de la red - esto no era mucho mejor.El desayuno también era lento. Nos llevó 30 minutos para quemar la mina pasa y a pesar de que el restaurante estaba vacío. No volveremos a ser estafados nuevamente. Lo siento por el personal espera tener que sirven como ****.
hollybelly123 . 2016-12-16
MORE AT TripAdvisor
Habíamos pasado 4 horas en el Festival de la luz, así que Longleat estábamos exaltados, pero gastadas, y bastante frío. Un regalo era necesaria, así que reservamos una mesa en Bishopstrow. El hotel está a 18 Bishopstrow siglo hotel casa de campo en un terreno extenso y sorprendente. Es elegante pero confortable y familias son bienvenidos. Aunque estábamos a una hora temprana, que no les fase y nos relajamos en frente de un fuego ardiendo con vino en mano, estudiando el menú. El servicio era impecable y nos llevaron al Restaurante Mulberry. Empezamos con mejillones en caldo tailandés. Este plato era increíble; lleno de sabores sutiles y absolutamente deliciosa, con un montón de pan recién horneado para secarlo la salsa. He seguido con venado, boca de nuevo de la tierna y sabrosa. Por desgracia, dos campos fueron todo lo que pude aunque los pudines eran inusuales, variada y tentadora. Un tranquilo, agradable comida en un entorno encantador - ¿qué más podría pedir?
annamieka . 2016-12-15
MORE AT TripAdvisor
Lovely food from all day menu. Great servicenequivalent to that we've experienced in a five star restaurant in America. Very personable
funkyfamily2016 . 2016-12-02
MORE AT TripAdvisor
We decided to visit Longleat Safari park so we stayed in Bishopstrow hotel for couple of nights and of course visited Mulberry restaurant. Very disappointed even upset with food there and qualify of it. We had Sunday roast it was so dry and burned, what a shame .I was actually shocked they served it to us . We wasn't even offered kids menu for our daughter , starters was okish. We tried something different later same result, so next day we just went out . It's seems they don't even care about customers . Please don't waste your time there.
lanac79 . 2016-10-11
MORE AT TripAdvisor
¡Oh cielos, Bishopstrow Disfruté de mi estancia aquí cuando vine con mi marido hace un año o dos, pero esta vez me sentí terriblemente decepcionante.En primer lugar, en la llamaron para reservar dos noches nos dijeron que sólo una habitación superior estaba disponible para una estancia de dos noches. Nos hubiera encantado con una pequeña habitación para ahorrar dinero, y disfrutar del spa, etc.. También tuvimos problemas para acceder a la reserva en línea. Así cogimos la habitación superior. Pero al llegar al hotel y después de que nos llevaron a nuestra habitación - Habitación 29 - estábamos terriblemente insuficiente. La habitación era oscura y lúgubre. En la decoración. espartana Con un enorme haz de negro sobre la cama y la pista de tenis justo fuera de la ventana del dormitorio. Un par de personas estaban teniendo un juego y pudimos ver a la derecha en nuestra zona de dormir! Había una habitación comfort''. Esto me recordó a un pequeño, frío, aburrida sala de recepción en una tercera cirugía precio dentistas. El baño era pequeño y estrecho. El toallero caliente estaba fría de piedra. La habitación tenía un olor a humedad humedad y ambiente que hizo el asma de mi esposo empeorara. No era así una habitación superior!!!!! Sin embargo, al día siguiente hablamos con un oficial de guardia muy muy servicial llamado Amal. Él fue encantador y profesionalismo personificado. Él organizó una mejora para nosotros. En 20 minutos nos tomábamos nuestro equipaje a la habitación Deluxe.- Un wylye Mucho más como el precio. Muy bonito.Ahora para el spa. En ambas ocasiones que fui a nadar en la piscina cubierta había niños pequeños, cuando no debería haber sido. Tuve que pone un escándalo y ellos retirados. El personal era muy servicial cuando pasó esto, pero honestamente! Los niños tienen su tiene asignados tiempo para utilizar la piscina cubierta, y debería ser mucho más vigilancia por parte del personal de spa aquí. Tener pequeños silbato y chapoteaban en la piscina no es justa para los adultos que han pagado mucho dinero para usar estas instalaciones para relajarse y efectos terapéutico. No me hacía falta la pelea de toparse con ellos y luego tener que conseguir las quitaron. El personal del spa - ellos cuando están destinadas a dejar!!Por desgracia no quiera volver a la Bishopsrow de nuevo. No esta vez. Me pareció que tenía se deslizaba colina abajo un poco. Probablemente es mejor ir cuando sale de vacaciones escolares están bien y verdaderamente. Y conseguir una oferta!
shauna w . 2016-09-09
MORE AT TripAdvisor
Un lugar agradable para tomar una taza de té y quebradiza. La casa es antigua, pero la decoración es un poco vintage, es decir, papel de sucedáneo que parece filas de libros. Tiene una muy brillante de las mujeres en batas de toalla blanca pueden unirse a usted para un vaso de gaseosa.
Lynn B . 2016-09-01
MORE AT TripAdvisor
Mi esposa y yo habían dado un bono de regalo para el té de la tarde en el Bishopstrow House Hotel. Aparece rápidamente a nuestra mesa y servido con una taza de té (té - sin bolsas de té aquí!) antes de nuestra comida era entregado. Presentación/chocolate bien, aunque era tan, fudge shortcake pegajoso, así! Debe tener cuidado en el frigorífico hasta que se sirve.Dos inconvenientes: La habitación estaba demasiado caliente (sin aire acondicionado) - La gente de la mesa de al lado estaban usando ventiladores - humo de tabaco mientras estaba volando por las puertas abiertas del jardín.
Bob E . 2016-08-24
MORE AT TripAdvisor
Disfrute el sol sin duda ayuda en este hotel, la piscina exterior, comer fuera, los jardines. Sin embargo, hubiera sido una gran estancia de todos modos. El personal es amable y servicial, la comida todo el día, una gran variedad para elegir, las piscinas perfectas.Volveremos otra pocos días ...
Angie W . 2016-08-20
MORE AT TripAdvisor
Comida con la familia para el cumpleaños de mi esposa -antiguos residentes de Warminster, pero nunca había sido la excelencia - nos esperaba... Entorno, el servicio y el ambiente era muy buena, si no excelente, pero la comida lo bajó. Simplemente no está a la altura, y el precio no se podía mea no clasificaría como promedio. Hay varios restaurantes en mejor calidad de la comida, tanto para Warminster y relación, es por eso que no nos iremos de nuevo.
Jon E . 2016-08-18
MORE AT TripAdvisor
Me tomó un amigo ancianas discapacitadas para el té de la tarde. El entorno es precioso. Pedí el té de la tarde de 2 por 3 de la tarde y cuando llegamos todas las bahías de movilidad reducida fueron tomadas con coches sin placa azul. Dejé a mi amigo en la entrada y al volver entramos a una sala vacía carente de personal. Con una lucha que ayudó a mi amigo el hall y las escaleras.Yo voces manada de una oficina y una chica joven emergido. He dicho que requiere ayuda para obtener su bajando las escaleras para llegar al patio exterior. Ella dijo que podría caminar en la zona de césped. A renegociar estos pasos sería demasiado, así que al final dos hombres llegaron con un plan de gestión de refrigerantes para ayudar a ella, teniendo en cuenta que ha estado parado durante al menos 5 minutos. Llegó a la mesa que había elegido. Los asientos con cojines no era básica, que es pobre para un hotel de 4 estrellas catalogado.Cuando se siente ella había pedido donde los inodoros estaban y el camarero no estaba muy seguro. No es bueno hasta ahora. Nos sentamos por otros 20 minutos antes de que alguien vino a tomar nuestro pedido. Varios minutos después de 2 tazas de té parecía. Entonces esperamos otros 20 minutos antes de la bollos y bocadillos parecía. Por este tiempo el té era frío. La camarera prevé esto y nos preguntó si nos gustaría té fresco, que bastante rápido.No había mucha variedad de sándwiches, los bollos eran duras en los bordes y el strawberry tartaletas eran duras y las natillas no era fijo. La mermelada era aguada. En resumen, por £21.50 cada uno era mala relación calidad-precio.En el momento de dejar el inodoro que necesitábamos estaba arriba. Así que no hay un aseo para discapacitados cerca de la planta baja, a menos que quiera negociar pasos para el spa. Me ofrecieron el uso de inodoros de los hombres que están dentro de la oficina a la oficina principal. Me llevé la mayoría de esto con el director y en ningún momento él sugiero una reducción para compensar.Habiendo tenido este tratamiento, no hay manera de que estudiaría la posibilidad de alojarse aquí. Una pena. Muy sobrevalorado y caro, con un servicio muy lento y poner personas discapacitadas en desventaja. Si vas para el té de la tarde espero que reciba un mejor servicio.
Debbie Q . 2016-08-16
MORE AT TripAdvisor
Esta fue una cena por mi cumpleaños y mi primera visita aquí, por desgracia, este no estuvo a la altura de las expectativas. Empezó bastante bien - la tartaleta de queso de cabra con remolachas era delicioso y estábamos emocionados de ver el plato principal. Tuve el cordero - llegó la rosa, que estaba bien, pero era difícil y no emocionante. Por desgracia, tampoco el pimentón de bacalao o el lugar emocionante. Brixham Incluso algunos de los quesos era insípida.Esto no era una cena -, pero fue decepcionante.Dicho esto, el ambiente era fantástico y había familias con niños disfrutando del precioso entorno.
Joanna E . 2016-08-05
MORE AT TripAdvisor
Disfrutamos de una fantástica semana de buena y el servicio. La comida es excelente. Porciones de la cena elegante y pequeño pero bien preparado. Peces espada era excepcional.El almuerzo y el desayuno eran generosos.Se lo recomendaría a familias y parejas de todas formas.Bonitos jardines para caminar, incluyendo parte del río y caprichos, antes o después de una comida. Un buen té de la tarde.
Tracy T . 2016-07-10
MORE AT TripAdvisor
My wife and I enjoyed a great lunch after our spa day the only thing that let it down was the sparkling water served at lunch was not chilled.
616robertg . 2016-07-07
MORE AT TripAdvisor
Very good food but nouvelle cuisine, don't expect large portions. The service was excellent. Overall we enjoyed our meal, would be good for a special occasion. Breakfast by contrast was very generous.
454barbaraj . 2016-06-13
MORE AT TripAdvisor
Muy decepcionado. Los bocadillos parecía desordenados y solo tirado en el plato, algunos el pan estaba seco como si lo ha sido por un largo tiempo. No hay atascos de alternativa. No encontramos el personal muy amable y atento o también tuvo que lidiar con otros allí sólo para bebidas por la tarde que era muy ruidoso. No es la mejor experiencia que he tenido para el té de la tarde que me parecía muy caro, lo cual fue una pena, ya que era un regalo de cumpleaños. No lo recomendaría.
sally13_8_10 . 2016-06-11
MORE AT TripAdvisor
Yo reservé una oferta de spa spring para mi cumpleaños amigos. Era realmente precioso. Un entorno estupendo fabulosa comida de dos platos. Estoy sin gluten dieta sin lácteos y fodmap y me hicieron un encantador almuerzo.Spa era relajante y el masaje, el mejor que he probado en mucho tiempo.
Camper07739366207 . 2016-05-22
MORE AT TripAdvisor
Nos hemos estado alojando en Wiltshire para un rato con amigos y hemos estado en unos cuantos hoteles y tengo que decir que éste fue mezclado en conjunto me volvería a alojar allí de nuevo yo no comería allí como la comida en general no era más un pobre gran Gastro Pub a sentir! Es un detalle encantador tener los jardines, donde nos encontramos con un pequeño río y la piscina también! Parecía impresionante en una caminata por la mañana de primavera. Por lo que pagamos, estoy demasiado feliz sólo una mejora necesaria en el departamento de comedor
jemeert . 2016-05-02
MORE AT TripAdvisor
Reservamos el domingo de Pascua almuerzo y resultó ser una buena decisión. Nos recibió (creo) el gerente del restaurante, que era un tío encantador y muy atento. Después de bebidas antes de la cena nos llevaron al comedor y nos dirigimos a tener una excelente comida con cada campo una delicia, con café. El servicio era excelente y la factura final confirmó lo gran valor la comida era. Nos aseguraremos de volver pronto. Una queja y nada que ver con el hotel/restaurante fue el comportamiento de otros clientes niños. dos familias estábamos sentados por nosotros y sus hijos eran entretenidos por sus padres y quedó muy bien educados. En el otro lado de nosotros había la familia del infierno. Cuando se mira a las familias asiento restaurantes en una zona y para satisfacer las necesidades de adultos en una zona alternativa?
HEB53 . 2016-04-09
MORE AT TripAdvisor
Lets start off with the good bits. The food was fantastic. The lamb was particularly good. All 3 courses were presented well and tasted great. The service was also efficient and charming. So, why not 5 stars?A few things were just 'off'. The general decor of the restaurant is not great. The tables aren't great and in keeping with the rest of the restaurant (akin to a bistro) and we were seated next to the fire exit (we knew this as the door had a sign saying so, which was peeling away). When we entered the building we were seated in a beautiful sitting room with roaring fire and enjoyed a nice pre-dinner drink. The restaurant surroundings were a level below this. Also, the bar area had what could only be described as a cocktail display which looked like a 1980's throw back to a bar in Ibiza. Finally, upon getting the bill we had to take this through to reception to pay (like leaving a little chef and paying at the door). The receptionist was delightful but he card machine wasn't working and all in all it was a tad awkward until all got sorted. Surely a handheld pin payment machine should be available.Despite the above points the food and service were excellent. Come on Bishopstrow, sort out the details and we will be back.
Steve B . 2016-03-25
MORE AT TripAdvisor
Estuvimos a mediados de marzo sólo por una noche. Viaje fue organizado por mi marido. El muchacho hecho bien. Hotel encantador. Tenemos un perro, que es la razón por la que elegí este hotel. Nuestra habitación era enorme. Estaba en un edificio contiguo al balneario. No tenía vistas de las que hablar pero no tienen un pequeño jardín justo para nosotros y un sitio pudimos dejar a nuestro perro con seguridad. Estaba muy bien decorada y la cama era enorme y muy alta del suelo me sentí como si la historia de la Princesa y el guisante. Sin embargo, tengo el sueño más noches relajantes. El personal era muy atento y amable, y el desayuno era rápido y muy bien cocinados. Me hubiera gustado haber podido quedarnos más tiempo. Sin duda volveremos y recordar a nuestros trajes y usar el spa.
332ay . 2016-03-24
MORE AT TripAdvisor
Nos detuvimos en para el té de la tarde. un lugar precioso. Buen servicio - muy rápido. Era un poco caro, pero muy sabroso. Los sándwiches no eran muy emocionante, pero los bollos (aunque un poco hecha) estaban muy sabrosos. El brownie era delicioso y los otros pasteles eran también muy bueno.
KateLondon_9 . 2016-03-12
MORE AT TripAdvisor
No puedo recomendar este lugar. Mi madre y yo vinimos el 8 de marzo como un regalo de Navidad de mi padre y lo pasamos de maravilla. Tuvimos un almuerzo de dos platos en el paquete pero estamos muy exigente con la comida, por lo que la recepcionista llamado Tanya intercambian historias que para el té de la tarde que era precioso y un muy bonito gesto. La señora en el restaurante fue muy amable y eficiente preguntando si tomamos té suficiente, etc. No recuerdo su nombre pero ella era escaso y tenía una Ponytail. Tanya fue muy amable y nos dio un tour por el lugar cuando llegamos allí, hizo su manera de asegurarse de que tenía un precioso tiempo y se aseguró de que ambos tenían comida que disfrutamos, que nos gustó mucho. Nos dijeron que antes la piscina tenía problemas y puede ser un poco frío, pero cuando lo usamos, nos sorprendió gratamente. No era casi tan frío como pensamos que teníamos un nadar. Ambos tuvimos tratamientos en nuestro paquete.La señora que mis tratamientos se llama Vicky y ella era muy amable y profesional salir de su camino a preguntar cómo me gustó la presión, etc. Me dieron un masaje y tratamiento facial. La única cosa que me decepcionó fue cuando nos fuimos al spa la persona de recepción, que no era Tanya, no preguntamos si nos lo pasamos bien o pedir nuestros cupones hasta que ella nos encontramos después preguntar si había pagado. Sin embargo, no era demasiado molesto, ya que pasamos un día precioso y sin duda volveremos.
gudge85 . 2016-03-09
MORE AT TripAdvisor
Stayed the night at Bishopstrow and had a delicious evening meal and breakfast. The duck was the best main I have ever had and the smoked salmon bagel was scrumptious!
Pjpet . 2016-02-26
MORE AT TripAdvisor
Llevé a mi madre aquí para un regalo de cumpleaños, teníamos un vale de groupon que cuestan £169,00 esto incluía el check in a las 2, uso completo de las instalaciones de spa (piscina, sauna, sala de vapor, piscina exterior, jacuzzi) 2 cena, desayuno inglés completo y ampliación de la hora de salida a las 12:00.A nuestra llegada, el personal descubrió que era el cumpleaños de mi madre y nos pasaron a una habitación y luego mientras acomodarse en la habitación que nos llamó a la puerta con una tarjeta de cumpleaños y trufas.La experiencia fue fabulosa y más que una buena relación calidad-precio. Todo el personal te saludaban en una de las mejores modales y la comida era excepcional, en general disfruté de mi estancia y sin duda volvería
813melanieb . 2016-02-24
MORE AT TripAdvisor
Almorzamos , muy atento servicio de alta categoría y al gluten libres alternativas para mi esposa. Tuve pollo con verduras asadas seguido por una ración de queso y mi esposa verduras variadas, pan sin gluten seguido de torta de chocolate. Todos estaban muy bien producidos, porciones razonables y muy sabrosa. Bien clientes satisfechos.
Robert L . 2016-02-09
MORE AT TripAdvisor
Un grupo de cinco de nosotros, mis padres, mi esposa y a mi hermana, decidimos quedarnos en el Bishopstrow como mis padres habían estado y he comido allí cuando nos trasladamos a la zona. Al llegar nos recibió una muy cortés y agradable restaurante gerente y equipo de servicio. Habíamos elegido para ir un domingo día de jazz, un divertido concepto. La habitación era muy agradable, tranquilo y nos llevaron a nuestra mesa.El vino era debidamente ordenados una agradable y sencilla Chenin Blanc, cuando llegamos estaba en las cálidas, no hay problema, mi esposa preguntó si por favor nos podían tener una más fresco de la nevera, la respuesta fue "fuera de la nevera." un poco sorprendidos por ser reservadas con avidez en mi esposa me preguntó, " ¿tiene una botella que ha estado en un poco más por favor." no lo Raging alcohólicos pero no nos sugirió un cubo de hielo y esperar.Esto sin arrastrar por las edades, y para mantener un equilibrio entre los entrantes pedimos eran una maravilla, muy agradablemente presentada, sabrosa, y las raciones estaban bien. Todos ordenados asados, eran estéticamente agradable pero que es donde se detuvo. Yo había pedido el cerdo, estaba lejos de secar tuve que dejar como yo no podía tragar. Las patatas estaban muy difícil, yo tenía un trabajo para cortar y rendimos después de enviar uno al otro lado de la mesa. Una vez más, un tema de menor importancia, no cabe duda de que no es digno o arruinando el ambiente del regalo para mi familia. Me di cuenta de que mi esposa salieron las patatas, y luego ya me parecía me di cuenta de que la mesa entera. Al preguntar el voto era el mismo, estaban prácticamente crudo y no podía ser cortadas. Por desgracia la carne también no fue la mejor, ya que tenía vetas de tendón atravesando, así que no fue una gran experiencia. Pregunté por el gerente y tranquilamente nos dijeron que si que podía dejar el chef que las patatas podría hacer con más tiempo, le agradeció y llevado a cabo en disfrutando del jazz. Me había notado el gerente regreso, mi esposa me informó de que el cocinero, disculpas, que no consideran la respuesta que merece el título de chef, respondieron que las patatas estaban muy bien y que se podía puré con un tenedor. Un tenedor de jardín posiblemente, por ahora hemos visto otros revestidos volver a la cocina, patatas y carne prácticamente intacto.Tengo que ser honesta, estaba un poco enfureció a oír de esta respuesta, me fui a hablar con el gerente, me apresuro a añadir que él había sido siempre cortés y haciendo lo mejor pero estaba firmemente atrapados entre una roca dura y un lugar. Él debidamente ofreció un descuento de que rechacé indicando que no después de un descuento. Me hubiera gustado el cocinero a ser consciente de que su atención al detalle hacia los asados era necesario abordar así diners habría una buena experiencia, y que me decepcionó con su respuesta a la observación. Me preguntaron si quisiera hablar con él, de que yo lo hice. No voy a escribir palabra por palabra la conversación, parecía muy agradable. No cabe duda de que tienen porción equitativa de muchas quejas sobre este profesional, que indicó que quería no reducción en la cuenta, así que posiblemente lo que podía esperar lograr con mis observaciones si yo, mi grupo y un número de los otros comensales estaban equivocados. Siempre que quieran parte en su aspecto positivo que le agradeció por el nivel de los entrantes, su respuesta fue "no les haga,"Qué decir, gracias al personal en el día, el gerente, bien hecho por sus esfuerzos, el restaurante equipo, bien hecho aunque si una botella de vino es cálido, no hay necesidad de fotografiar a personas, abastecerse antes. Head cocinar, pero no tan bueno que me temo que, si había tomado la observación, tómalo o déjalo, que no habría tenido que perder aquellos pocos minutos de autobús tiempo mirando a mi feo taza.
sil598 . 2016-01-21
MORE AT TripAdvisor
Had a very good meal, prepared and served very well. The restaurant is well designed and laid out. Sadly a little overpriced.
Better_ole . 2015-12-30
MORE AT TripAdvisor
I absolutely love this restaurant. I cannot recommend it enough. I have never been disappointed. It is a true credit and rightly deserves it top class reputation.
Ben985 . 2015-11-24
MORE AT TripAdvisor
Stopped here for two nights. 1st nite ate in Mulberry restaurant, where we had a pair of steaks. Very nice perfectly cooked and presentation excellent. Waitress' very attentive and willing to top up the wine! Cosy environment no rush just very nice ambience. Wine list a bit pricey but merlot top bouquet all in all topped off our first day at the spa.
jwaite . 2015-11-16
MORE AT TripAdvisor
I ate here recently when spending a spa day with a friend. The food and service were ok; pretentious but actually quite ordinary. Prices were reasonable. I did not feel I would like to go back for a special dinner.
Susan D . 2015-09-05
MORE AT TripAdvisor
My parents live not far from Warminster whereas I live about 2 hours away & don't get to see them often. I decided I was going to take them out for Sunday lunch except none of us are fans of Carvery lunches which so many places offer on a Sunday. I did a search on the internet & came across the Bishopstrowe House - Mulberry Restaurant which offered either a 2 course or 3 course menu for a set price. This was ideal so off we went & we were quite impressed with the hotel & its grounds.On being seated we were asked if we wanted water & this was poured as we agreed. I thought nothing of it until I was shocked to discover they had charged £4.10 for the bottled water!! I just assumed it was complimentary as nothing was said about it being a charged item. I was not impressed with that at all. Both my parents had the Roast chicken meal & I had the Roast Beef. My dad had no complaints. My mothers' comment was ' It is not the worst meal I have ever had but it is not the best either' She said it was acceptable. I was disappointed with my Roast Beef as it was extremely fatty & the vegetables were over-cooked which I particularly hate. If I wasn't with my parents I would have made a complaint but I didn't want to embarass them. We decided to have the dessert instead of a starter for our 2 courses. Dad chose to have a lemon sorbet/meringue dish & like my mother I had the cheese board. I am a huge fan of cheese & was pleased to see they were generous with the choices & gave plenty of crackers. Having said that I wish I had what Dad had as it was delicious even though the meringue didn't really feature much. Overall it was acceptable. I have had far better Roast dinners & although my parents agreed, they said they would consider coming back again in the hope it would be better next time. Mum & Dad are 85 & 91 respectively so they don't get out much so I was pleased to have found them somewhere local to come for Sunday lunch or Afternoon Tea. I just hope it proves to be worth it next time. When I got the bill, I was disappointed to find that we were also charged a 10% service charge. I personally disagree with this practice because I feel I should be able to tip however much I want & to whomever I want. This increased the bill to more than I was hoping to spend as this was my treat but I paid it anyway. My final comment is that I wish I was forewarned about the location of the Ladies toilets as they are situated on the first floor. The male toilets are situated next to the Reception Room which was a rather odd location. I am fortunate to have a mother in her 80s who is still physically able & had no problem with the stairs. I had mentioned that my dad had mobility issues so I should have been told about the location of the Ladies toilets. So if any female members going for a meal at this hotel has mobility issues, I would recommend you either avoid this hotel or make sure they are prepared to wait till they got home.Anyway to end my opinion, I would recommend this Restaurant - it is in a great location & the menu choices are quite pleasing. As long as you are willing to accept a good average meal, pay for the water & add 10% to your final bill I think you would be satisfied here.
LK2LONDON . 2015-08-25
MORE AT TripAdvisor
Disappointing - kids food was: frozen French fries, frozen peas, frozen chewy not good cookies.. Our pea risotto was made with frozen peas and tuna starter average. I thought serving frozen French fries is a no no for any decent chef. Service were really nice though, very attentive and lovely with the children.
xoneta . 2015-07-27
MORE AT TripAdvisor
I dined here whilst staying at the hotel, we ate from the a la carte menu which was refined but with a good selection. The food came quickly and the staff were quite knowledgeable. I was slightly annoyed to be charged for bread and still-water which was offered complimentary by the waitress and available free in the rooms. We paid just over £100 for 3-courses each, one glass of red wine (large) and 2 draught ciders. The food was excellent in our opinion, probably the best I've ever tasted and could be considered fine-dining; however I expect that more discerning pallets more used to the finer tastes in life may be slightly disappointed.
Christopher H . 2015-07-16
MORE AT TripAdvisor
Nothing was too much trouble and set to incredibly high standards for both the food, and the service..Thoroughly recommend..
Samantha M . 2015-06-21
MORE AT TripAdvisor
Having read quite a few negative reviews on here we were apprehensive however we had a great meal.We ate from the a la carte menu but we could see that other dining in the restaurant had chosen from the all day dining menu... their meals looked very good too!Would recommend.
NickiWBristol . 2015-04-28
MORE AT TripAdvisor
A very warm welcome on arrival for our daughter's surprise 18th birthday meal...a drink first in the lounge with roaring log fire. There we choose from the small but very tasty menu. Taken through to the restaurant where the table had been decorated...it was perfect! Food was lovely, although a little pricey, and all the staff were extremely attentive.
Nicola W . 2014-11-22
MORE AT TripAdvisor
Waiting service excellent - chef not so good. Disappointing food not really a top restaurant as we had been led to believe. The whole atmosphere in the restaurant was lacking with children eating as late at 8.30 p.m. Not the least romantic as we had hoped.
Harriet R . 2014-09-01
MORE AT TripAdvisor
We had lunch on the terrace on a sunny day - it should have been fun. Neither of the 2 waiters understood our order the first time - 2 salad nicoises, 1 bottle of rose and 1 bottle of sparkling water. Not difficult. The food took 20 minutes to arrive and it was a small ordinary salad with hard boiled egg cut in half, dry piece of tuna on top, no dressing. I asked for oil and vinegar, again not understood and ungraciously acknowledged. I had finished the tuna, and had asked twice more for the oil and vinegar before it arrived, in two shallow saucers! Was it such a strange thing to ask for? And there was no apology for delay or inconvenience. The bill was very expensive. We often eat in excellent restaurants and it is a shame that Bishopstrow can't come up to scratch,it could be so good but we won't come back.
3sisters3 . 2014-08-24
MORE AT TripAdvisor
We ate at the restaurant last Saturday and my boyfriend started feeling ill in the night then vomited all of the next day. We did report it to the restaurant manager to told us it couldn't have their restaurant and that was that! Very disappointed with the meal and the customer service! Will not go back!
KateFlower84 . 2014-08-20
MORE AT TripAdvisor
We visited here for a friends work leaving party. We had afternoon tea which was delicious and the staff were friendly. There was lots of cake and puddings, some yummy sandwiches and nice tea. The setting is also gorgeous. However, we felt that £20 for one person was a little pricey. Would return, but it would have to be a special occasion.
Ali H . 2014-08-17
MORE AT TripAdvisor
Though I had to choose one below, so I chose dinner, I had the opportunity to eat several meals at all times of day and night in this restaurant when I visited in May 2014 as part of a large wedding party. Every time I arrived, the staff greeted me in a friendly manner and usually allowed me to choose my own seat. Outside the window, the flowers were blooming, the birds, singing, and sometimes you could catch sight of a wild deer that roamed close by. The attentiveness of the staff was perfect---not too pushy, and not overbearing at all. The restaurant dealt very well with people in our group who required vegetarian and even gluten-free meals, and did their very best to accommodate them. The main menu has several excellent choices, and there is really something for everyone. Their buffet-style breakfasts were wonderful, especially as eggs and ham/bacon/sausages were cooked to order. We especially enjoyed their Homemade Bread and Dips, Nicoise Salad, Beer Battered Fish & Chips, and Smoked Salmon sandwich at lunch time, and reveled at dinner with delicious dishes such as Cucumber and Mint Soup, Spring Lamb, and 24-hour cooked Neck of Pork (my personal favorite!), followed by scrumptious desserts like Apple Tarte Tatin with Clotted Cream, and Poached Pear William. Everything we had was excellently prepared, beautifully served, and---most important of all---extremely delicious. I would recommend this restaurant to anyone in the area, even those not staying there. For visitors to nearby Stonehenge, it would be a great place for lunch or dinner.
Nefertem . 2014-08-06
MORE AT TripAdvisor
Visited on a Thursday lunchtime at 12.10. Greeted politely by staff and offered our own choice of outside seating. It was a beautiful sunny day. The birds were singing and the view was delightful. The staff were polite and attentiveness was just right, not too slow and not too rushed. My daughter ordered from the kids menu and had spaghetti bolognese. It was a very good sized portion and she said it tasted delicious. I had potted prawn and salmon pate with sour dough bread from the light bite menu. It was fresh, cool and delicious. My daughter finished with a very creamy, milky tasting vanilla ice cream which she polished off. Waitress carried out a check back at a suitable time and checked if there was anything else we needed. Very polite. Overall a wonderful relaxing lunch.
Mintylou . 2014-07-10
MORE AT TripAdvisor
Similary restaurants in South West
621 Opinions
Lovely friendly pub great staff the beers and wines were good quality. We all had a fantastic meal here. I had a lovely chicken and leek pie and I would certainly go back and have that again and I know the rest of the group felt the same with their food, the service was spot on looking forward to visiting again very soon highly recommended
18 Opinions
Six friends, we stayed at the hotel for four days. The restaurant food was superb and the staff knowledgeable and very helpful. All dishes were well presented and very tasty.
152 Opinions
Lovely friendly staff we had well cooked food witch was presented nicely we could take our time there was no pressure on how long we were there plus we took home some lovely cakes for afternoon tea.
147 Opinions
Lovely outside setting for lunch in the sunshine looking out on the hotel grounds. Excellent service. However very expensive for what you get.