The best restaurants serving British food in South East

I have to use one of their electric buggies to do my shopping. I could easily get to the counter and the girls put my coffee on the table for me. Many thanks.

Avoid this place. Used to go often, but noted recently the area is very dirty, today filthy with uncollected trays piled high with food plates, drinks, food on tables,food and spilled drinks all over chairs, floor, settees, tables. There was nowhere fit to sit or that could be cleaned by a customer. Asking one of the staff to help at least wipe a table ended up with rudeness, then unpleasantness, then the two guys getting nasty and shouting, totally out of order. We were told they were busy , we'd have to stand there and wait. We suggested they stop making drinks until they made some tables available.Then when they started arguing we put the tray on the counter and asked for a refund. We did not get one. And one of us had been asked to asked to pay a surcharge for soya milk. I had needed to ask the guy on the till to remove an additional £ 2.50 off the bill as I noticed it on the handset before he put in the cost of the drinks! He made some excuse of crashing the computer. I was quite surprised the customer before us was asked to scan her app twice. I note in the last review similar comments. Harris and Hoole is not cheap and wants to be that bit more classy. But if staff drag the coffee shops down in this way then the chain will go under. Staff too full of themselves to clear tables end up with a dirty cafe with health risks. Very poor and disappointing. Tesco need to remove them from the store.

We stopped in Candelo Lounge for lunch and waited for nearly 10 minutes to be seated. We were blanked by various members of staff as they passed by us. One chap said he would be with us in a moment, only to have him stop at several tables for conversation, never again acknowledging us. Had it been busy in the restaurant, it would have been understandable. It was not busy. Frustrated, we left. This is a real shame as I have been to Candelo before and enjoyed prompt service and a tasty meal.

Advertising themselves as a sports bar/European cup showing pub with flags everywhere. Turned up with several friends to watch a game along with multiple people in the bar, no commentary on the game, only music!!! Several attempts to get the music turned down met by “we have to ask the landlord’s permission”! Crap atmosphere & even worse management. Won’t be going there again.

I grew up in Chieveley and was back visiting my parents with my partner on 5th Nov. Hearing that the garden centre had had a new extension we thought we’d drop in. My partner said he fancied something savoury so we dropped in at the restaurant in the older part of the garden centre. We ordered and got sat down, I then went off to use the loo and found another lady in there wondering around and she said there was no loo roll in any of the cubicles. She had managed to get some from the disabled loo and shared it with me. I then told one of the members of staff with a trolley that there was no loo roll and she said she wasn’t sure if it was ‘their’ responsibility. And walked off to check. She then came back to our table to tell me that as she thought ‘they’ don’t have access which I assume she meant rosemary and thyme - at this point our hot roof had arrived - she then told me how they don’t have a key for the cupboard and can’t get to the loo rolls and that I would have to go and tell the staff in the new section as it’s their responsibility…. That would have meant me leaving my coffee and hot food - going out in the rain walking across the carpark through the new bit to find someone to tell….And I thought ok maybe you don’t have a key but how ridiculous to expect a paying customer who just sat down with hot food to go and tell another member it staff?!!! The lady should have just gone over and told the other section when I first told her. Also being a morning and for there to be no loo roll in what looked like 4+ cubicles and not checked before opening for business that day when you’re serving food and drink is just not on. Cost of living makes you really question where you spend on food and drink / treats. It’s just so disappointing.

Full of migrants, events cancelled, local memberships cancelled, no thought for local people who were members for years.

This little restaurant is a hidden gem!! We ate here last night (27th Feb). The lay out of the restaurant is modern and stylish. The waitress Emily was rushed off her feet, but she was perfect and made us feel very welcome. Nothing was too much for her and she made our evening enjoyable and relaxing. Thank you very much Emily 😊 The menu is on the smaller side but with a time limit I understand why. My husband had fish cakes to start which looked very well presented. He said they were very light and beautifully cooked. We waited 10 minutes before our mains arrived. For mains my husband had a New York burger and I had a chicken and bacon salad. The burger was full of flavour and again well presented. The cheese was melted perfectly and the bacon was cooked just right (not too crispy or undercooked). My husband would have liked more cheese but he does love the stuff. Normally I’m a little worried about ordering a salad because they come with just lettuce and tomatoes. BUT this salad was without a doubt the best salad I have ever eaten!! It had everything you could ask for! The chicken and bacon were cooked to perfection. It was dressed with a lemony dressing which worked so well. I can’t fault it!! It looked gorgeous! I have never had such a lovely salad. Even thinking about it is making my mouth water! I then had a cheesecake, my husband was too full for dessert. The cheesecake came out on a decorated board with lemon and gin coulis stars which made me smile - lovely little touch. It had a delicious crumb sprinkled around the board which gave it that extra little touch. Overall, our dining experience here was 10/10 we will be back again very soon. I hope this gets shown to Emily and the chefs in the kitchen. It was also nice seeing the chefs smiling and enjoying themselves through the kitchen window. You can tell the chefs who made our food really really cared and puts all their love and passion into making the food look fabulous. Again thank you 😊

Food was ok, service not so. One lady with an Australian accent shouldn’t work in hospitality. Quite rude and not inviting in the slightest. Everything seemed to be too much trouble. Main meals were fine for the pre booked table but then waited 30 minutes for a desert before having to leave without receiving it. Requested a refund which I still haven’t received over 5 weeks later. Been in touch with The Inn Collection group who manage or own the pub with several emails and still can’t get it sorted. I like to see places do well especially pubs and eateries but they’ve got to help themselves to start with.

Give them a miss as chef can’t cook scrambled eggs be there 3 times only 1 time chef cook scrambled on breakfast half my group ask for poached eggs got fried

We're booked at the hotel on a spa break and dinner was part of the package. Have just finished a really lovely meal at Genevieve's restaurant. Food was great - had the lamb shoulder and my daughter had the beef rendang, both were delicious, and really generous portions. We were served by Amy R, who did an excellent job and was really friendly and helpful. Would definitely come back.

The food was served quickly and it was hot. The restaurant was very clean including the toilets. The parking is very big, so plenty of spaces.

A quick lunch with mum . We had sausages rolls and Belgium buns and tea all delicious. I have a couple of downsides I told the server we was eating in but he put two sausage rolls in one bag and the two buns in one bag . No plates or serviettes no sauce I had to help myself to more bags . Also the shop was very dirty mess all over the floor and the customer toilets was very dirty and no toilet roll available . Half the seating area was also closed. This used to be a great place to eat with plates and proper cups it’s hit rock bottom now .

You know it's been hanging around when an ultimate breakfast appears after 2 minutes. 1 Sausage and mushroom missing and beans stone cold. told bring it back and we'll microwave it. How about fresh food?

This place has god downhill. Very poor service. Guys handling food with bear hands, and wiping hands on apron. Dirty toilets. Tables not cleared or cleaned (sticky). High prices. What has happened to this place that used to be a reasonable stop for a snack. Avoid.

BP fuel station: 1. Having drawn to staff attention that the pumps were repeatedly clicking out whilst refuelling, other customers at other pumps had similar experiences. 2. The station dues not expect fastfuel cards, which is inconvenient 3. The wc’s had no soap and broken taps 4. Staff were not concerned