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The best restaurants serving British food in South East
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Delivery
Pickup
Outdoor
14 Opinions in 1 websites
Ended up sharing 3 finger sandwiches and a sausage roll (split into 3) between the two of us. This trip and afternoon tea was booked as a special treat but left me feeling embarrassed as we were dividing miniature cakes into two! The castle and gardens are indeed amazing but the afternoon tea was massive disappointment. For about £45 for two people this was a waste of money and should have asked for a refund. I would suggest going to the coffee shop instead.
14 Opinions in 1 websites
Food was fab, chips were lush!! Service quick and easy. Two blokes in there were lovely. Saw some bad reviews but we found no faults!!!
14 Opinions in 1 websites
Went for dinner with a friend / colleague we had the absolute pleasure of being served by Lux during our visit, and the experience was nothing short of phenomenal. Lux made us feel welcomed and comfortable, was attentive without being overbearing. The level of professionalism and genuine care she provided made our meal unforgettable. If you're lucky enough to have Lux as your waitress, you're in for a nice experience. Highly recommend!
12 Opinions in 1 websites
When it comes to customer service this cafe offers none. Everything is wrong with the older lady who appears to own the business. Her tone, mannerisms and general way of speaking to customers comes across as rude. We put the parasol next to our table up as it was baking hot and got shouted at to put it back down again - apparently because of the wind. We ordered off the menu board and were told very abruptly that there was no hot food and to order something else. Both of these points are absolutely fine - it is the way she went about telling me! All snarly and aggressive. I also asked for some tap water for my dog and was met with another shouty response that they did not do water for dogs. We decided to buy a bottle of water for our dog but still she was not happy to help with a container of any description! Bearing in mind half of this business is an ice cream parlour, who presumably have empty ice cream tubs almost daily, the lack of containers puzzled me. Furthermore, when you read previous reviews all saying the same about dog water, as a business owner, would it not be wise to hold onto a tub or two to keep the customers happy and wanting to return? Clearly not at Surf n Sail, they like to be as rude as possible and leave customers as unhappy as possible. On a positive note, the location is fab and the ice cream is great. Such a shame all classes on customer service appear to have been missed by the owner!
9 Opinions in 1 websites
Cant complain. Quick stop with the family. Everyone smashed it and carried on with the park. No issues.
9 Opinions in 1 websites
Went for the carvery with my family for my birthday and was very dissapointed. Roast potatoes were overcooked and very hard, the gravy was like water. Vegetables were Ok and the meat but will not go there again as very poorly cooked food.
8 Opinions in 1 websites
Bill arrived at the end and they’d added on a bottle of wine that supposedly I had but definitely did not. I queried this but they refused to take it off and we had to pay. The server would have known we never had a bottle. Really dishonest and won’t be returning.
7 Opinions in 1 websites
We've been here several times for lunch and we will not be coming again. Expensive food that's not that good. It does look much better than the old cafe that was there before but that is all I can say about it.
6 Opinions in 1 websites
I read the review of the golf course below from 2017 but nonetheless looked forward to my visit. I have too say that whoever designed the golf course did a great job and the layout is impressive. There were also a few greenkeepers out on the course keeping the bunkers raked etc. Overall though the condition of the course was disappointing with a capital D. The tees and fairways were scruffy and the first cut of rough poorly kept. The greens however were decent with few pitch marks thereon. The trouble with Merrist Wood is that it lies in the heart of rich golf territory but has clearly made a conscious effort not to compete with the better courses nearby and alas it shows. In the clubhouse the lights didn't work in the toilets and still didn't work four and a half hours later with calls into question the quality of the facilities management. Food and drink was competitively priced and of acceptable quality. Having played over 300 courses in the UK the big question is would I return? Despite the great layout the answer is very unlikely. Very nearly rated poor.
6 Opinions in 1 websites
Owner lied about what pizza he does. He told us it was the same as the photos on just eat and what a silly lie that was. He then went on to take the payment first. As i turned up to the restaurant i collected the pizzas and opened the boxes and they looked nothing a like the pizzas we were told that we ordered. I then respectfully asked for a refund as not only did he make the wrong pizzas he lied. He then went on to be aggressive and rude by demanding theyre not different and if it is becasue “the basil isnt on top”. He is a rude old man who is a liar and im warning all of you to not order anything from there!!! Photos to follow: Do not order from here. Honestly the one star rating is generous
6 Opinions in 1 websites
He pedido desde aquí (vía Delieroo) en numerosas ocasiones y nunca me ha decepcionado. La comida siempre está bien cocinada y sabrosa con porciones generosas. ¡Me encanta especialmente su eglefino!
5 Opinions in 1 websites
We had some small plates for dinner as we had a large lunch. We had squid, some mushroom arancini and bruschetta. All were good size for starters and very tasty, especially the arancini. Service was excellent and staff are very friendly. Fairly small menu but what they had on offer looked good and our food was good value.
5 Opinions in 1 websites
Decidí reservar una merienda por la tarde en el hotel, con mi amigo como regalo de cumpleaños. Realmente me hubiese gustado no haber elegido este hotel. A su llegada, había confusión sobre mi reserva, mi nombre, y si tuviera un vale o no. No tenía ni idea de qué se refería, pero luego nos sentimos decepcionados de que quizás había una oferta especial que tenía perdimos. Los bocadillos eran todas las tartas eran rancios y hard rock, no fue sin duda recién preparados. Los bollos, que llegó más tarde y la taza de té eran tanto agradable. No nos dieron servilletas/servilletas y tuve que usar el mantel para limpiar nuestras manos, hasta que pudimos encontrar a alguien para pedir algo. Me parecio muy corto de personal. Pedimos un vaso de agua fría, pero nos dieron agua caliente en teteras en vez, tardó media hora para finalmente conseguir el agua fría. Fuimos a pagar, pero no había personal por un buen 15 minutos a preguntar. Ciertamente no es el de alta calidad que cabe esperar de un lugar elegante como este. Es una pena que fue tan decepcionante y mi día especial fue arruinado! Estoy seguro de que hay restaurantes mucho mejor calidad!