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Outdoor
193 Opinions in 1 websites
Called into badshot lea for breakfast Sunday at 10.30. Took a while to take order, our drinks arrived after 10 minutes, after another 20 min asked where our breakfasts were, they came back saying would be another 10 min, we had already finished our drinks, we cancelled, paid for drinks, and left, the old system was far better, if the place was busy you can expect a delay in getting your food, but it was fairly quiet, we eventually went to gold farm ordered full English breakfast, which arrived with drinks in 7 minutes, and it was cheaper, and the sausages came from turner's the butcher which we use, will not be going back, we preferred the old system.
186 Opinions in 1 websites
We stayed for two nights in this nice inn. Rooms were comfortable however we’d have liked for the complimentary soap bars and shower gel to have been replaced. Both breakfast and evening meal were great. Staff were quite welcoming. Would recommend.
182 Opinions in 1 websites
I feel compelled to leave a review as I feel that the treatment of staff at Hedge End might be a problem. I am a regular visitor and appreciate how busy and pressured the cafe environment can be, but we were served yesterday (Saturday)by a lovely red headed lad who could not do more for us and was polite and friendly. He was spoken to by an older manager (name Lynn I think) in a not very nice way. She kept questioning everything he did and tried to suggest he did not serve us as we were the last customers of the day. I felt she was unnecessarily rude to him and we felt that she was also judging us. This member of staff needs talking to- if hard workers are treated this way just because they are young, when they try their very best, I can’t imagine it is a very happy place to work. Happy staff means happy customers.
167 Opinions in 1 websites
I always had a great coffee here, but since the new coffee machines have been installed the latte's are watery (not creamy) and cold. I don't even like a boiling hot coffee and I even find these on the cold side. I have tried a few takeaway coffees now just incase it was a one off and when I asked if they could be made hotter I was told no as the machines are set at this temp. I am gutted as I always found the coffees perfect here.
136 Opinions in 1 websites
Dropped by for a coffee last week. The service was okay though the coffee was nothing to write home about. The first time I tapped my bank card the assistant said it hadn't worked, so I inserted the card and tried again. Checking my statement a few days later I found I'd been charged twice. So instead of £2.50, the coffee cost me £5.00. I've been in touch with the café several times, but had no response. I hope this isn't happening to everyone!
130 Opinions in 1 websites
We went in for a cup of tea at this self-service cafe. The service was slow because a new member of staff was being trained but not properly guided or supervised. We then looked for a table. The cafe was less than a quarter full but there was not one clear table to sit at! There were no clearing staff in sight so we cleared a table for ourselves, but of course we could not wipe it down. About 10 minutes later a member of staff appeared, surveyed the tables and left without taking a single item with them. Shortly after another member of staff appeared and cleared one table (one down only forty left) and took a full tray out. Two minutes later she came back and started on the next table. Then the first member of staff came back and started remonstrating with the one clearing the table. She then went off and the table clearer took a second tray out. At this rate she was never going to clear all the tables as new ones were being created quicker that she could deal with them. A bit of common sense is required: use a trolley so that several tables can be cleared at a time.
120 Opinions in 1 websites
Staff were very accommodating when we turned up on a Saturday afternoon, peak tike but still found space in the cafe, happy for us to move tables to fit everyone in, allowed us to have our own birthday cake, no issues. Good, well presented food which came quickly, staff very friendly. A lovely cafe in a lovely spot.
118 Opinions in 1 websites
Ordered a steak with peppercorn sauce. Steak came without peppercorn sauce. No problem, thing like that happen. We were promised the peppercorn sauce would arrive soon. But after ten minutes still no peppercorn sauce. Unfortunately the steak went cold. Went to the bar to ask for peppercorn sauce again and a re-heated steak. After about twenty minutes a completely new steak arrived… without peppercorn sauce. Still: things like that happen. But the least you expect then, is an apology. Unfortunately this didn’t happen. The peppercorn sauce finally arrived five minutes later. The rest of the family had finished the diner already for some time by then. The steak was okay. Unfortunately the restaurant clearly isn’t focused on customer service and that is too bad when you pay quite a lot of money for your food and drinks.
117 Opinions in 1 websites
Ordered two lattes, one cappuccino, one pot of tea, two tea cakes, two croissants. Served one latte, one cappuccino, one pot of tea (no milk), one tea cake, one croissant. When I asked about it, was told “we’re busy”. “You want milk with your tea?” As it turned out the order had gone through wrong so I hadn’t paid for the missing items. Told them not to bother as there was “a long wait for food”! Oh and no jam with either cake. Looking at previous reviews we won’t be using the toilets.
112 Opinions in 1 websites
Lovely garden centre and cafe here,loads of plants,food and furniture.They have a Maidenhead aquatics and the works here.The food is lovely,a wide choice of food and drinks at the cafe.I had the banana split,Patatas fritas and a vanilla shaken udder milkshake.They do so much for gluten free including brownies,gluten free lemon drizzle cake and banana split.The banana split was delicious,loved the ice cream,cream,sprinkles and the banana itself.I loved the patatas fritas and the Vanilla Shaken Udder Milkshake.Nicely decorated cafe.