Based on 234 opinions finded in 1 websites
Based on 234 opinions finded in 1 websites
Nº 332 in 369 in Reigate and Banstead
Nº 67 of 69 British in Reigate and Banstead
Opinions
Used to be the best All Day Breakfast in Surrey. What happened - dried up bacon impossible to cut with the plastic cutlery. Raw tomato, luke warm beans and rubbery scrambled egg, all served on a cold plate. Tasteless tea served in a paper cup. Tables and floor in need of cleaning too. Not a good experience. Staff were pleasant and helpful though.
frank_tinsley . 2023-01-09
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Good food, nice staff on the whole, disgusting facilities. Toilets are visibly dirty, no toilet roll during last visit, used plaster on the floor next to the changing table. Everything poorly maintained. Baby changing area is stuffed in an awkward part of the ladies loo. I've been a few times over the past couple of years and I don't think I want to return. I can't imagine the food hygiene can be OK if that's what the toilets are like.
Joanna T . 2022-10-04
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DISCRACEFUL SERVICE, vilest woman in the world, she should not be serving customers.. bacon was turning and mushrooms were slimey, I am a paying customer and I have never had such a unprofessional member of staff act that way on my life… will never eat here again, I have heard so much bad stuff about this place but thought I would try. If she is a manager she needs to go on a customer service course… my special needs kids and my three year old was present and in shock of her screaming to the whole restaurant “BACON IS GREEN, DONT TOUCH THE BACON”
T M . 2022-05-02
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This place is fantastic. Great location in the middle of Priory Park, right next to the play ground so it's great for families. Coffee and cakes are always fantastic and always get a warm welcome from the staff. Couldn't recommend it more!
Rob S . 2022-03-30
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My 5 year old grandchild was not allowed in to use the toilets by the owner. I was told the cafe was now closed, and the toilets, but there were still customers inside and it wasn't even 4 o'clock. Practically begged her to let my grandchild in just to quickly use the facilities but to no avail. She's only 5 and was standing there legs crossed and nearly in tears. We would only have been a few minutes. Can't believe anyone could be so heartless. Other people listening to the conversation were shocked at how nasty the woman was. The toilets should have still been open anyway as there were still customers on the premises.
Cathy T . 2022-03-26
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Literally the worst cafe I have ever been to. Rude staff. The older woman is just a bag of rage insulting customers left right and centre! Chaotic organisation with no one knowing where to queue for what and below standard food at extortionate prices. Save your money and take 5 mins to walk up to high street where you can buy better food and drink from friendly staff at much better prices!!
natindubai . 2022-03-20
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On this beautiful Friday lunchtime and my day off,I decided to meet a friend who lives local in this lovely park.We decided to have a coffee and a bite to eat.Coffee was good I had a blt and my friend had a pulled pork bap which he said was amazing.Staff we’re friendly and plenty of choice.
maxkbrown . 2022-03-18
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Expensive. Tiny piece of Rocky Road. Was charged £6.40 for two take away regular cappuccinos. A lot of staff behind the counter but little activity. Prefer to visit the park and have coffee on the high street.
Kendal_Green . 2022-02-20
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Great coffee after my dogwalk in Reigate Park the other day. What lovely staff and great service , dogs most welcome , and the coffee served with a smile.
janecP3921BN . 2022-02-16
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My elderly father was quietly drinking his coffee and eating his overpriced cheese on toast, when a waitress put a reserved sign on his table and told him he’d have to move tables; another person wanted the table. All other tables wrest dirty from a children’s party.
Scar66 . 2022-02-06
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I went to this cafe with my family after a walk in the park. On arrival, I saw the so-called manager directing staff with a vile tone and criticising their actions which didn’t seem professional. I ordered a slice of cake and a hot chocolate for £6 and the cake was stale and given the price, wasn’t even fresh!!! DON’T visit as some of the staff are also rude and snigger at customers but the manager from what I’ve seen is disgraceful and so rude!!
Mia27868 . 2022-01-17
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DO NOT GO! RUDE STAFF! ABUSIVE! ABSOLUTELY SHOCKING! When you approach people i suggest you do it in a kind manor. Mental health is a big issue these days and as a new mother who suffers from postpartum depression you made me cry. The first day i have left the house in weeks you have sent me back weeks. I was sat at the bench deciding what to order when a staff member told me to move and when i said no one else has ordered i got called abusive. My daughter is extremely fussy and had a separate meal but this what might have set her off. The benches are not signed to be just for you. I would like to thank you for making me cry and go home. I suggest you look at who you employ and the disgusting manor your staff have. So now not only will i not be using any of your branches again i will tell people not too as well. As a hospitality business owner i know how to deal with customers and clearly you don’t. So we’ll done! 👌🏼
atusah2022 . 2022-01-14
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Popped in here yesterday after shopping in the High Street.. ordered a latte and chocolate cake . both lovely . staff friendly and service good even offering to carry the drink and cake to the table as I was loaded with bags. Would highly recommend.
834ruthe . 2022-01-11
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Fab scrambled egg on toast enjoyed on a cold frosty morning in Priory Park. Great coffee and service with a lovely Christmassy feel. Fresh flowers on most tables and polite staff. Renditions of Wham’s last Christmas rung out so feelin good.
jowG4418WU . 2021-12-19
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We are regular visitors. We often pop in half way through our walk in the week. The owner always gives us a very warm welcome , I can't speak for the rest of the menu as we always stick to our firm favorite - Toasted Chicken and Bacon. Generous portion. Really do not have a bad word to say about the place, to the comfortable indoor and outdoor seating , the friendly staff and comforting hot drinks. Will keep going back.
Oliver B . 2021-12-08
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Appalling experience. My child was desperately in need of the toilet, this was denied even though staff were in the process of clearing/closing up. My child ended up having an accident which I was forced to sort out in the public area of the park....
R6726TUcatherines . 2021-11-07
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I used to go here regularly as I take my children to this park every week. Never again after how I was treated by the owner. I brought a hot bottle of milk for my 6 month old baby. He decided he didn’t want it...
LucyC0709 . 2021-10-21
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Visited with a freind and her son who has additional needs, whilst ordering he became quite distressed to which the owner tutted and then told us to ‘take him outside’ and that she had 5 children who didn’t behave like that! I couldn’t believe what...
Pathfinder581216 . 2021-08-24
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Breakfast was over £10 with coffee It insisted of Scrambled eggs. Tasteless and solid Bacon hard and dry Sausage two small and horrible Tomato best part of the breakfast Baked beans. Cheap Mushrooms. Ok Toast choice of white or brown but hardly toasted and cold....
Trek57579697402 . 2021-08-12
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Decided to check out all the park today been before but only by bell street end. I did realise it was so big after an hour and pretty wet from our lovely summer weather I popped into the cafe to get a coffee and a...
maxkbrown . 2021-08-09
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A very pleasant spot to pass some time with coffee and cake. It can get very busy but staff remain nice and obliging. Prices are clearly displayed before you buy which gives you the choice whether to stay or chose somewhere more suited to your...
njpsurrey . 2021-08-04
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Not sure what the bad reviews are all about . I took my elderly mother to Pistachios today after a short walk in the park . We had yummy cake and tea . I had never been here before and we were greeted like old...
834ruthe . 2021-08-04
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Love this place - great coffee and the tiramisu millionaires shortbread is unbelievable! Great cafe in a great location with excellent service.
C3520GWkarlb . 2021-08-04
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Ive used this establishment for several years ,the staff are always obliging and helpful, there is a continual programme of cleaning to fit in with the requirements of the pandemic restrictions. #I cannot understand anybody complaining about the pleasant and friendly service nor the clean...
RogerD1767 . 2021-08-04
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Discriminated against a pregnant woman with a bowel condition- did not let her use the toilets she had previously used 20 minutes ago because they are closed due to being “blocked” which they are not. Manager (lady) was extremely rude and discriminatory saying it wasn’t...
Arianab894 . 2021-08-04
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Literally hands down one of the best cafes in the area, service was great all so friendly and attentive. Lovely location and vibe there - would hands down recomend it to anyone !!
Lottieryan123 . 2021-08-04
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A lovely cafe in a lovely park! Such a great spot for a coffee or bite to eat. The manager came and spoke to us herself and was so welcoming and friendly. Get down there for a slice of cake and iced coffee! Will definitely...
MRBBB123 . 2021-08-03
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We visit the cafe in the park regularly and are welcomed by the staff with a wide array of excellent quality dishes. Service is speedy, food and ice creams are highly recommended. During COVID the measures taken to protect us are impressive and must be...
Karenpenny . 2021-08-03
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Overpriced, awful service, the food was disgusting and tasted like it had been reheated, had an upset stomach after. Someone from the food standards agency should check this place out.
241alexandera . 2021-08-03
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What could be a lovely little cafe spoilt by appalling customer service and disgustingly arrogant manager!. Would avoid now at all costs
Rubyerin . 2021-07-31
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Rude stuck up staff. All young moody girls. I ordered two drinks and was then given the total of my order straight away. I made it quite clear that I wanted to order more however the girl on the till just shoved the card reader...
Connector08648122572 . 2021-06-16
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Staff that argue with punters - Just been to the ice cream kiosk ordering a double scoop with my boys , girl fully loaded the previous customers cone and then didn’t with my order , politely asked if she could top up , then she...
Manpl11 . 2021-06-06
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I visited there with my walking group and I queued up to buy a round of coffees. The owner asked me if I had a mask. I told her that I was exempt and she told me to wait outside and she would serve me....
charlottedI1633FO . 2021-05-07
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Met a work colleague that lives nearby for a catch up haven’t seen him since last year due to the lockdown.Had a takeaway coffee and shared a pizza rock di Parma delicious.Coffee was good well organised in and out and a nice table with flowers...
maxkbrown . 2021-05-01
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I took my 21 month old daughter to the play area next to the cafe, as it was a warm day she had finished all her water in her bottle so i went into the cafe to ask for it to be re filled with...
Wickham84 . 2021-04-21
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Manager refused to let me in the cafe due to not wearing a mask. I showed her my Face cover exemption card which she didn't even want to look at. She said I will infected her. Disgusting attitude to have towards someone who is exempt.
Katy090909 . 2021-04-13
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A perfect spot for coffee and cake and lunch with a friend. I find the service is always friendly and I’ve not experienced the rudeness mentioned in other reviews. Far from it. I’m looking forward to being able to sit and eat there in the...
clairemM7696ZU . 2021-03-29
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I meet my daughter every week in Priory Park Reigate and walk our dogs, then we always go to Pistachios for a drink and a snack. We give it our top marks for the service (in difficult times )and the food which is very good...
johnnysax . 2021-03-29
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I went in to grab a drink and a chocolate cupcake I went to say “can I have a cupcake” I was about to say please and the lady with brown hair said a please would have been nice and I thought she was ignorant...
E5588LVameliab . 2021-03-22
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They seem very busy and were extremely rude to us infront of alot of people. The food is low quality, alot of it reheated openly in the microwave. The coffee and ice cream aren't too bad.
swanie87 . 2021-03-03
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Fantastic food,great service and lovely atmosphere.Had the Oat-milk Cappuccino, Vegan Pizza and Vegan Cake all delicious..thoroughly recommend!!!
penguin341 . 2020-12-05
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I went with my friends for a walk Into the park and we always stop here for some food and coffee. Great choices of food. The cakes a delicious and staff are friendly and work well leaded by the manager very well. I recommend this...
U3086VZcharlotteb . 2020-11-09
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We went to this cafe today for the first time and had the most fantastic lunch. The staff were so friendly, nothing was too much trouble and the hygiene was incredible in this strange new world we live in. My kids shared a pizza which...
kimps777 . 2020-09-27
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This cafe would be so convenient as it is in the centre of the park, but my whole family now boycotts them because of there rude staff and questionable hygiene. In what will be my last visit, I went in to get a coffee. When...
C1571MProsec . 2020-09-26
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Have been a few times post lockdown, service is ok, coffee is expensive for what it is.. but I have to say I find it appalling that the toilets are STILL closed! How can you sell drinks & food but not open your toilets?! If...
Danielle W . 2020-09-12
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Always a pleasure to see Gabbi and the team. Lots of smiles and helpful whether it be a quick snack for the park or a pizza. Thanks again
Vivee74 . 2020-08-10
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New to the area and found this lovely little cafe in Priory park. Everything was set up nicely and socially distanced.All staff were very friendly and couldn’t do enough for us. Food was great and the ice creams were even better!Will definitely be returning and have recommended to a few friends already!
Anna1429 . 2020-07-24
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After purchasing food and drinks we went and sat in the park, my grandson accidentally broke the fork so my daughter queued, up politely waiting to ask for a replacement fork, witnessed how rudely and unprofessionally she spoke to the other staff who were all working really hard. The manager followed her outside and in front of the rest of the customers humiliated here by aggressively questioning if we had bought food from there.!! No one deserves to be spoken to like that staff or customers!!! Avoid, save your money and purchase from Morrison’s which is in walking distance.
Sam_Jean17 . 2020-07-22
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Service was awful and the manager was very rude. Avoid! I only wanted 2 drinks, I was made to queue twice, I had to wait for my coffee long after my friends (who were served after me) and the Manager was rude when she brought it out and then talked about me behind my back to other customers!!
KerrySEngland . 2020-07-13
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Lovely cafe in a stunning setting. Great menu choices, highly recommend the cake selection and the cooked breakfasts. The doggy ice creams are pretty special too, or so my french bulldog tells me! Staff are always so friendly and helpful, great atmosphere and thoroughly recommend a visit.
E7322WWlisaf . 2020-07-12
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What a lovely welcome during tough times. The blonde lady was very efficient and had lovely manners. Thank you
W6773ZAemmaj . 2020-07-07
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Pistachios in the Park have really embraced the lock-down with a fresh lick of paint, new flooring and a great light and airy feel. I enjoyed the most delicious pizza with goats cheese, pesto and rocket. Yum. I took half home served in a sustainable recyclable box as such generous proportions not like some!!A beautiful location in the park too so perfect at any time, morning, noon and afternoonzies.
jowG4418WU . 2020-07-03
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The pizzas here are amazing highly recommend them and they are huge. Gabbi is delightful and goes out of her way to make you feel welcome. Definitely worth a visit
jillc756 . 2020-06-27
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Rock the Parma pizza is absolutely delicious... popped in for a take away and was delighted with the cleanliness and speed of the service by Gabs and her staff. They have embraced the challenges due to social distancing - it is obviously tricky with individual expectations as to what is required but have knocked this out of the park literally! I enjoyed many a coffee, cake or belly busting sarnie here and will return everytime I am visiting Reigate/Priory Park. Thank you Pistachios and see you soon.
shunakarenk . 2020-06-27
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Fabulous pizzas and salad and great customer service from lovely G and her staff ❤️♥️🌈 Not easy offering a safe service in these difficult times, but they have done a wonderful job in this cafe 🙌
dscott565 . 2020-06-27
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Lovely little cafe that offers indoor or outdoor seating to sit and enjoy prospect park. A small area for young children to play in. Would recommend an ice cream as they are great!
L4481EVcraigb . 2020-06-26
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What a gorgeous café and happy haven in the park! I love coming here - the menu is varied, food is delicious and prices are very reasonable. Particularly recommend the smoothies or ice cream on a sunny day! I always feel very welcomed by the owner who is super friendly and helpful, and makes me feel like I’m in a home-away-from-home. Dogs are welcome too which is definitely a bonus for me - and always a bowl of water for them by the door. Can’t wait for my next visit, thank you for looking after me!
GeorgiaA8 . 2020-06-24
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The woman who runs this cafe is rude, abrupt and has NO customer service skills, after purchasing ice creams, and 4 drinks both bottles and cans - I asked for a small cup of tap water for my dog and she told me she has to charge me as she pays for the paper cup - the other 4 drinks were so overpriced I’m sure a paper cup would not have been an issue anywhere else. Snappy and unfriendly go elsewhere for your drinks - she has a captive audience as the park is lovely.
cheryl023 . 2020-06-23
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Came here with my beautiful wife a couple of day’s ago whilst walking the dog, and it started pouring with rain we ran to the cafe for shelter. Unfortunately my wife ran into the glass window thinking it was a door and chipper her 2 front teeth, however a member of staff saw this quickly offered her a fruit and nut bar for half price. When we sat down we looked at the food choices, quite disappointed with the menu as they didn’t have a bbq pulled pork panini option which really turned me off the restaurant as a hole. However we just decided to get 2 regular lattes and a pepperoni pizza for the dog and the dog hated it. My wife started crying because her latte was cold so we took it back to the till and told is to bugger off? I can’t believe this happened to us, considering my wife’s mouth was still bleeding earlier. I asked if I could put our lattes in the microwave and they did so, however didn’t return our coffees for 1 hour and 15 minutes? Very weird cafe however the atmosphere was nice and clean. Would definitely recommend.
HarryCresswell39 . 2020-03-13
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We recently started to go to priory park to take the dogs for a walk as we now live in Horley so Crawley and Reigate are within easy distance to take them. We loved Tilgate Park , but in winter I highly recommend Priory park as the walk is still as great as Tilgate, but Pistachios in Priory park allow you to take the dogs inside and welcome you and all-comers (walkers, cyclists, kids , footballers, et al). We generally go on Saturday (£2.20 for 2hours parking) or Sunday (£1 for 2hours parking) , we walk the dogs , or rather they run amok and get a fantastic exercise. We then go to pistachios for a coffee and a sandwich, the coffees are as expected , good, but the sandwiches are great , fully loaded , totally fresh and great value @ around £4+ depending on filling - I had BLT today on brown bread and the bacon was still warm! Never had that before. Loved it , comes with side of crisps too. Please don’t go too often because it’s always busy when we go and we want a seat !
marcod764 . 2020-01-25
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We absolutely love Pistachios and have genuinely no idea why there are any poor reviews. The atmosphere is so friendly and the food is good value and really tasty. Some weeks we come here 3 or 4 times! The thing I love most though, is the way they treat my disabled son like a VIP guest. Thank you so much, Pistachios!
Cellomtb . 2020-01-18
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We travelled from Epsom, to have a walk with our 2 dogs in the beautiful park, and pond. Dogs are welcome in the coffee shop, and even on a wet dull miserable day, it is very light and airy. A very warm welcome awaits, and the coffees/hot chocs and cakes etc are fabulous. The service is excellent.
NickyDEpsom . 2020-01-16
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I visited here about a week ago with my husband and my son and I will most definitely be going back. We were served by a very kind girl who was also very helpful. We came for breakfast and coffees, the service was very fast and food seemed very fresh. While we were eating the girl came over to ask if our food was okay, it was like a restaurant experience in a cafe. I was very pleasantly surprised and I would highly recommend this cafe.
123ells_tq . 2020-01-15
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We regularly go to Pistachios (several time a week). It’s a great place to eat and they are always willing to cater for my fussy eating. The food and drink is delicious. The staff are always friendly and polite and make us feel very welcome. All the staff are particularly great at dealing with customers with additional needs and ensuring they have a great visit. I would recommend everyone visits here. You will not be disappointed :D
Velvet B . 2020-01-14
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Great location, with beautiful surroundings and great food! Staff were all lovely. Will definitely be returning.
F6714FKlaurens . 2020-01-14
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I’ve been here many times before and usually the service is fine. But this last visit I was appalled. I have a minor allergy to nuts, I pointed to a cake that was in a cake stand with other cakes and asked the server “does it contain nuts?”. She said no. I started eating the cake and could feel my mouth react. I went back to double check that the cake did not in fact contain nuts. I was told very rudely that it did not. I carried on with the cake and saw what looked like 2 small bits of walnuts on the edge of it. I gave one to a friend who confirmed it was a nut.I went back to the cashier to show her the small nut and tell her that in fact there were nuts and that they should review their processes. She was again so rude and so dismissive just saying “I’ll give you a refund”.I didn’t care about a refund. I am mildly allergic to nuts but if that happened to someone who was severely allergic it could be so dangerous. I wanted them to acknowledge that a mistake could have happened. Maybe the cake was next to another cake which did have nuts or maybe they used a cutter from another cake. Instead they were acting like I was making it up and being very condescending; showing me the label on the box from the bakery.The label may have said there was no nuts but there definitely was some there... and for someone more allergic it could be very dangerous. They should not be so rude to their customers but more importantly they should review their processes and be open to the fact that this has happened.I said to my friend that was going to write a complaint email...I think one of the workers clearing a table heard me say that because shortly after the manger came over. She was a little more sympathetic this time... but also said “if a customer was severely allergic I would expect them to tell us when ordering”... how much more clear can a customer be if they ask “does this contain nuts”?!?!
MarisaKershaw . 2020-01-12
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Went to meet my folks and we popped in for lunch, it was a very nice atmosphere we were served a big lunch pretty quickly by friendly staff i would recommend this place if your in Reigate
I5571ZBjakew . 2020-01-12
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The chocolate brownie which they kindly warmed up for us was really nice and that's about the only thing. The cappucino came out as a latte with chocolate on top which we asked them to leave off. We also asked for the coffee and hot chocolate to be made with soya milk and they used almond milk.(Almond milk in coffee curdles)Very unorganised staff as they first off forgot about our drinks and then brought out a second cold brownie which we did not order.
amybJ6051TE . 2020-01-01
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Went to see some family in Reigate and popped in here with my daughter coffee was good cappuccino shortbread amazing and my daughters tuna melt was great portions and quality so much better than the coffee chains in town would recommend this place
maxkbrown . 2019-12-30
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Menu doesn't make sense and is misleading. Their hot chocolate size Regular is the kiddie size and you have to order large to get an adult sized one. But they only well tea in size Regular... which is an adult sized cup. Shouldn't 'Regular' mean the same sized cup no matter what drink you're ordering? I mentioned this to the manager, as I was pretty confused but she was quite curt and rude.
Charlotte_Wimbledon . 2019-11-10
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Where to start......plenty of parking, lovely surroundings, for the young and old, fabulous cafe. Lots to choose from, from coffee and cake, ice cream, pizza, breakfast, jacket potatoes, sandwiches or baguettes, with amazing fillings. Mum and I visited with friends, sun was shining so sat outside, table had a jug of fresh flowers on it. I had sausage and onion baguette and mum had prawn, avocado and salad sandwich, defo not tight on the fillings. And to finish we had cake and coffee, again, a generous slice of coffee and walnut cake, and a amazing lemon cake. The owner Gabbi, is always around with a smile for everyone, staff are polite and helpful. Plenty of seating outside and inside. Have to say this place is a great find.
Lasvega05 . 2019-09-15
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Had another great visit to this beautifully situated cafe. Despite being very busy the staff and management were really attentive and very friendly, empty dishes were constantly being cleared. The food is delicious and there is a good selection. It’s well worth a visit.
Odyssey320761 . 2019-08-28
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We had lunch here a few times while visiting family in Reigate. The food was lovely, properly prepared and a great value for the price. The menu is perfect, there's something for everyone. The servers and chef are just wonderful, they really know how to take care of their clients. We sat on the patio and enjoyed the view with our delicious food. What a great place. We highly recommend it!
marbatlle96 . 2019-08-15
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Initially brought 3 coffees an a baby chino. Baby chino was very hot and asked for a bigger cup and some cold milk. Sadly topped it with more hot milk but the lad was young and hot and toddler just didn’t register on his radar. It started to rain and we moved inside. 3 adults 3 kids and 3 large dogs. Not an eye was batted. Food was purchased and it was delicious. Brie and cranberry. Kids meal and a flap jack. quick service.
M124nda . 2019-08-12
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I am not sure they will ever get the service right here. It is always slow. I watch how staff are chatting and just hanging around, while nobody is making my coffee.Working in the service industry myself that will not be allowed.
BlueDragonfly7 . 2019-08-01
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Popped in to Pistachios for some ice cream and cold drinks on the weekend.
pennyjanet . 2019-07-01
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Thank you so much to Gabbi and her team for looking after us all so well at the book launch for "Failing Intelligently" written by the fabulous and rather successful Caris Grimes!
TeeCee1328 . 2019-07-01
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this is my first ever trip advisor review and I made this account to primarily warn all potential customers! Went to pistachios in the park last Saturday and was shocked by the manner of gabbi she was very rude and didn’t even acknowledge me or my family. I am a nurse myself and have to say that Gabbi did not show any care or campassion to her customers or team. WOULD AVOID AT ALL COSTS !
. 2019-04-17
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I often pop in with friends or when I'm dog walking and I've never been disappointed. Gabbi and her team work incredibly hard in a tiny kitchen space to feed and water a lot of people - crazy numbers during the summer holidays! But Ive yet to meet the "screeching manager" or "rude staff" referred to by others. You only have to drop in a few times to realise the amount of "regulars" who visit and no establishment gets repeat customers on that scale without doing something right!
TeeCeeMac . 2019-04-15
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Great food, friendly staff and lovely atmosphere!! Always come here and never disappointed. the BEST millionaire shortbread ever, nom nom ☺️
Marshmallow2121 . 2019-04-13
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I wouldn't head anywhere else but here. Absolutely fantastic place. Great value tasty food, lovely atmosphere and staff are brilliant. Everyone is kind, friendly and a credit to the owner, who also couldn't be more caring to her customers. If you're in Reigate, pop here. You won't be disappointed.
Lissielou1313 . 2019-04-13
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Just look at the other reviews. Says it all, awful. Poor service, dirty and bland, overpriced food too too it off.
. 2019-04-12
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Dirty and in need of a deep clean !
laineyw999 . 2019-04-11
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Can't comment on anything other than the terrible food. Chef obviously has zero training. Bought scrambled eggs and salmon for breakfast and veg breakfast. Dry tasteless scrambled egg, measly portion of salmon. Veg breakfast with dry old mushrooms, cold egg. It takes effort to get easy food like this seriously wrong!. Someone else needs to run this place and focus on quality, not just the obvious profit that comes from the cafe's location and footfall. A disappointment.
LSBH1974 . 2019-04-11
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Great toasties. Love the generous handful of crisps “garnish” on the plate. Good value. Friendly manager. Pretty, eclectic mix of flowers on the tables. Lovely coffee. Tasty Victoria sponge... what’s not to love? And it’s dog-friendly.
Lesley S . 2019-04-01
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Very pleasant semi-circular cafe with floor to ceiling windows in the middle of Reigate's enormous Priory Park, convenient for the children's playgrounds. Good coffee and cakes and dog-friendly too.
George S . 2019-03-27
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Came here to meet my partner on a Sunday, the park was busy with runners, including the cafe, which no doubt brings in a lot of revenue for the cafe. I was sitting outside in the sunshine, I didn’t immediately go and buy a drink as there were very few tables left outside, I thought I would wait till my partner arrived. I had noticed that the manager had approached a table of four runners (pre run, so they were leaving imminently) she glanced at his coffee and said “oh, you’re still drinking your coffee?”, to which he replied, “yes, do you want some?”, (sarcastically). She then approached another table and hurried them along as they were getting ready to leave. She then approached me and asked if I was buying anything?. I actually saw red, I admit, as I had witnessed her rude behaviour before. I told her I was meeting someone and that I had never been asked that before in my life at a cafe. I then went on to tell her what I thought of her customer service, she argued as usual. My partner turned up, and of course we did not purchase anything there, nor will we. Unfortunately she has a captive audience there, in the park, otherwise, I have no doubt she wouldn’t survive a minute in the town, given the competition. I’m disappointed with the council for continuing her contract, the food is sub standard and so is the management.
242tricia1212 . 2019-03-24
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On Saturday 2nd March I had my 30th Birthday Party at Pistachios in the Park. What a party it was. Gabbi was fantastic and really accommodated to what I wanted to make the party and my vision come to life. She is a delight to work with and the space is great for a big celebration. Staff are warm and friendly and all is all a fantastic venue. We visit Pistachios on a regular basis on the weekends and just love everything about the cafe and space.
LucyH2418 . 2019-03-07
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A perfect family place to eat. Welcoming, relaxed and friendly, the atmosphere is conducive to children of all ages and dogs! How nice to eat somewhere which is not the usual pretentious fare of Reigate, but there again, not old fashioned, stale with a limited menu. As a vegetarian, there was plenty on offer and our party of 6 all thoroughly enjoyed our meals.
Clare D . 2019-02-20
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I come to Priory Park often with 2yr olds and occasionally a 7yr old. Sometimes it’s nice to use the cafe if it’s cold outside, or even when it’s too hot!
. 2019-01-08
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This facility clearly has alot of poor reviews and really cant see all these people have got it wrong!! Front of house staff/managers with that attitude should not be working in these environments. I have certainly told my 10 people about this terrible service, shame it has gone downhill.
Samantha B . 2018-11-23
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I was horrified last week when I witnessed a large group of adults and children being incredibly rude to the owner. Pistachios was closed for a charity event I was taking part in. This group were occupying a lot of space but we're not part of the event. The owner approached them to explain and they basically acted as if the cafe was a public convenience and they had a right to be there as they'd been outside in the park with their children for some time and were cold. The owner remained far calmer than I would have done in the face of such open hostility. I actually heard a man say he wanted to punch her in the face! It was disgusting and completely uncalled for. They eventually left leaving behind wrappers and mess from food they had brought in themselves to consume. I'd just like to say thank you to the owner for having the guts to face these people so that we could go on to have a wonderful walk for the Bliss Charity.
TRACY M . 2018-11-20
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After having childrens party in woods we arranged to meet parents at cafe. Before we had time to order some much needed hot drinks (atleat 10) the manager told us to get out of the cafe.she was extremely rude a some of the children were upset by her attitude.
Tan M . 2018-11-18
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This cafe is perfect for young families. It’s also perfect and welcoming for those with dogs, wheelchairs or prams and the so many runners or Bmf folks with their very muddy gear n shoes. My 2 and 5 years old love to play with the toys, there are allergy free options, the pizzas and cakes are gorgeous and fresh. I’m here weekly and only ever experienced friendly helpful mannerly staff with incredibly prompt service despite the crowds. I live in Reigate and I’m not sure what I’d do without it.
Sightsee279726 . 2018-11-09
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The female manager here is extremely rude and unhelpful. I witnessed her talking to a teenager in a very derogatory manner when he simply asked her question. This type of behaviour is disgusting and needs to be addressed.
Wanderer10269476620 . 2018-11-07
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Coffee much improved which is great. My daughter loves the toy section in the cafe which allows me time to have a drink. Warm welcome from Gabriella (as I’ve always had) and also treated to a slice of millionaires shortbread #breastfeedingmum
Sally H . 2018-11-06
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Decided to take a walk in the park with my wife my parents took me here as a youngster.being quite cold thought we would pop into the cafe for a coffee and a snack couldn't believe how big it was inside.coffee was great and shared a piece of cake with my wife A very relaxing atmosphere staff and manager very friendly
maxkbrown . 2018-10-29
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4 of us visited today for snacks and lunch throughout the day. We had hot chocolate which were lovely with options of milks, and one of us had a nice latte. They have various healthy snacks for kids as well as innocent drinks. One of our party had a lemon cake and enjoyed it also. The sandwiches and pizza we had were tasty also. The staff were very nice and also informed us of a longer wait time for food as the place was heaving. I found the so called “oger” Gabby very courteous and polite and she was lovely with my 3 year old. She and her staff were working very hard under tough circumstances all day as the brits love to come out in the sunshine. People do make me laugh when they complain when they can see a team of people working at capacity, something tells me they would be the first people to resign and walk out if they had to work under that pressure. The ice creams were lovely also. Well we enjoyed our experience
richardlkitson . 2018-10-22
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We went today for lunch and we shared 3 pizzas. They looked good but on the palate I could taste just some strong tomato paste. On the Spaniard there was hardly any chorizo. It is such a pity because they have the monopoly in the park.
Natile . 2018-09-30
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Food was gorgeous, well priced and cannot complain about anything! Will definitely be coming back soon. Very good selection on the menu, and suitable for people with dietary requirements, offering vegetarian items as well as milk alternatives for dairy free people.
Tom Brooks M . 2018-09-27
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316 Opinions
Planning permission was eventually received for conversion of the pub into residential units - and work has now commenced on the car park. A great pity - as this pub has played a large part in the lives of the local Reigate Hill community for many decades, and now has gone forever.
2788 Opinions
Loved this place. Over the top with character, great food and service. I had the chicken curry and a side of the mac and cheese, and of course a good beer.. I loved everything. After dinner, I shared the toffee caramel dessert with my friend. OMG - fabulous. And then there was Lilly the JRT with her owner outdoors. It was so fun to interact with them. I would go out of my way to visit this lovely spot again.
588 Opinions
Really nice service for a late lunch today (approx 3.30pm) for 3 people. Allergies were very well handled - my son has severe ones, the waiter listened carefully to his allergies and what we would possibly like to order and checked with the chef (sadly not all restaurants are on the ball). Meals arrived hot and everyone enjoyed their choice. Ingredients were fresh and meals well presented. Thank you to gentleman and lady serving us today, they are a credit to your business! On a side note - toilets were clean and so was the restaurant area.
349 Opinions
Came in with a group from work for some Friday night drinks and will definitely be back again! Staff were lovely and so helpful! Massive thankyou to Evie and Faye who went above and beyond! See you all soon :)