The Sun in Reigate and Banstead

Ordered large breakfast, when I got it everything was cold so I called a member of staff over he said would I like warmed up or a new one . Of course I said can I have a fresh one did wait to long when I got it back it was the same one I had just sent back . It was absolutely disgusting, the manager come over to ask if it ok but then went again before I could answer. I couldn't eat even eat it , not happy as I go in there alot at the weekend with my bf and his mum .

Kitchen currently being upgraded so no food available

I like the place. Particularly for it's large throughput, that used to mean, always a good pint. But recent policy here seems to be to store ullage in pint glasses under the counter. Now have to now stand in front of beer taps. Said 2 weeks ago, 'no fresh pint please' & got a shrug and a fresh pint. Then had to send back a flat, head-less glass of unknown beer type, with stagnant bubble lines 1/3rd & 2/3rd up the glass. Had to buy another half to show it wasnt even the colour of the pint I ordered. So please area managers, allow this bar to return its full ullage back to the brewer, don't force them to try to sell its ullage to customers. Area managers are to blame, any visit should query any pub with part-full glasses waiting in it's ullage trays.

Stuff there is great but the culter there is horrible and one person got assaulted and mugged so I am in disgust from this place

My friend and I were on a drinking holiday, the pub provided us with a good place to plan the day and a nightcap once we had finished.

My fifth visit to my local Wetherspoons and never a single bad experience. I've been 3 times for lunch and twice for breakfast (but never in the evenings) and tried a variety of food with decent consistent quality at unbeatable prices. Easy to order from the app and the service is good too, though at busy times tables might not really get cleaned.

Enjoy a relaxing with beer in the bar.

Says you're open until midnight on Google. Walked in at 2310, after work, to have a pint and wait for a cab. Was told last orders was at 2300. One hour to finish your last order seems a bit much, I think the two grumpy young ladies were trying to get home quicker. If not, adjust your hours on Google to reflect you closing at 2300. Would have saved me wasting my time and your staff souring my mood.

Arrived at 11:55 wishing to order a BREAKFAST SAUSAGE BAP but by the time I got served, (few people before me at the bar) I was told I couldn't order it anymore as it was 12:01... Seriously???

Say what you like about Wetherspoons, especially The Sun, but it has been a long time since we have had a bad meal in one. Their pizzas are insanely good (11" Pepperoni pictured), my partner normally has the Chicken Katsu curry which is also very good. The chicken breast bites side is also very good. Even when it's packed, food takes less than 15 minutes to come out and the app makes it basically fool-proof to order easily and quickly (and without having to talk to people). And even with mains, sides and drinks its normally less than £20 per person.

The food and the atmosphere were great and all very affordable too. What's not to like 😊

I’ve always been a regular customer at this establishment, but my recent experience was extremely disappointing. The staff were rude and unprofessional, which was shocking. It was especially upsetting to witness them laughing at customers, which created a very uncomfortable and disrespectful environment. As a loyal customer, I expect a higher standard of service. Staff should be properly trained in customer care, communication, and professionalism. It’s crucial that staff members are respectful and mindful of the impact their behavior can have on the overall experience. Unfortunately, this experience has made me reconsider returning.

My experience at The Sun was extremely disappointing. The staff appeared untrained and lacked essential customer service skills. The female staff, in particular, were unprofessional and rude, making the atmosphere unwelcoming. They seemed indifferent to customer needs and displayed a poor attitude throughout my visit. The service was slow, and it was evident that management was not actively overseeing operations. It is clear that the female staff require proper training to improve their professionalism, communication skills, and overall approach to customer service. Without significant improvements, I cannot recommend this place to anyone seeking a positive experience.

I had a very disappointing experience at The Sun. The staff are poorly trained and lack basic customer service skills. The female staff, in particular, were rude and unprofessional, making me feel unwelcome. They seemed uninterested in assisting customers and displayed a bad attitude throughout my visit. The overall service was slow, and there was a clear lack of management oversight. I would not recommend this place to anyone looking for a pleasant and professional experience.

It’s a complain about the conduct of staff at the Wetherspoon bar in Redhill on 21 February at approximately during night. This is not the first time we are experiencing this kind of arrogant attitude from them.. This kind of attitude shouldn’t be acceptable especially in bar like Weatherspoon.. Please provide customer service training to those staff working on that days at least to treat customers goodly.. I would appreciate it if you could investigate this matter and take appropriate action. I would also like to know what steps will be taken to ensure better service in the future.

Service is poorly, the female staff on bar is rude. The traditional breakfast is bad had little beans the food wasn't good. The machine to refills cups everything is out of order or the machine doesn't work. The cups smelled bad.

Order cheese and ham panini with chips. No way was it a panini roll too soft. The chips were oily and very brown. The oil needed changing in the fryer.

Sausage chips and beans piping hot but small amounts of chips and beans in fact I really thought they had forgotten the beans definitely not the best weatherspoons I have been to

Ate lunch twice here whilst staying at the Travel Lodge. Food was hot and delicious. Staff were friendly.

The most terrible experience in the Sun. Tenessy burger was very disappointing... very flat small burger came out also cold.. look disgusting.. no tomato no salad at all... i ask them to change it.. but it's never happened... not sure if ever eat this rubies food again

I come here often for coffee and breakfast. The staff are always really friendly and helpful and the food is what you'd expect for the price you pay.

The best breakfast I had in all Weatherspoons! It was hot! Perfectly cooked. Staff very friendly! 5 stars

Had a breakfast here, and for the price I couldn't complain. Sausages are good and that's what makes a good breaky.

It was ok, maybe the pub needed re decorations and upgrading the furniture

Waited 45 minutes for breakfast... What happened to the 10 minute wait time. Ordered breakfast for us...the bread wasn't toasted properly...said 3 eggs for a scrambled eggs on toast, it looked like one egg which was cold. Had to ask for my separate order. Coffee machine wasn't working. Won't be going back there again.

You really have nothing to complain about when you have a drink or meal here. Great staff and amazing value for your money

3 Adults & 1 Child. Drinks took long and then waited over half an hour for our food, partner went up and asked and they said it would be 2 minutes - another 10 mins till it eventually turned up! Chips cold, burger dry and tasteless, other food cold too. Won’t be back 👎

Being the festive season it was extremely busy and noisy but a jolly atmosphere. Food was OK despite the numbers there

Helpful wonderful and just great

Not the best Wetherspoons I have visited. Still if you're out for a cheap pint and/or meal in Redhill it's more than fine. Haven't eaten in this pub so not rated.

Nice little pit stop to have a quick drink and something to eat

Lovely little bar. We met the best people there.

Thank you Ryan for being extremely welcoming to myself and my friends. Cheers!

Nice place,great food,can get very busy, and there can be a bit of a wait,

Waited 20 minutes for drinks, went up to the bar to find them sat on the side just not brought out, staff weren’t happy me taking them, after finding out the drinks were ours, they let us take them…. The drinks were wrong…..

For a spoons it was above average, friendly staff ,clean toilets and good beer

We've had the Korean Sticky Chicken Bowl with rice in several Spoons and really liked it, but this had little sauce and was dry, the chicken was in large lumps and some of it was tough, and it had a huge amount of chillies. Even though I put them aside, the seeds had made the dish red hot.

Waited half hour for food many excuses as people order after me received food joke communication poor experience poor communication

Popular pub in Redhill. Has had a minor refurbishment with new toilets and carpets that was well overdue. Usual range of drinks and food. Service always good, but gets busy at times.

My experience at The Sun was awful due to an employee named Diana. As a Black customer, I was consistently skipped in line for white customers who were behind me. When I asked why, she responded with a rude shriek and attitude. Her behavior was openly racist, making the atmosphere unwelcoming. Management should address this immediately no one should be treated this way. I won’t be returning, and I don’t recommend this place to people of color until serious changes are made.

I had the unpleasant experience of spending 17.50 on a rib eye steak. I ordered medium rare and got a thin dry steak. Will be very careful what I eat there in future. Staff couldn't care less parents use it as a switch off zone and let their kids throw tantrums.

Average spoons experience. Has its busy periods but generally OK atmosphere.

Good choice of beers, typical pub grub, Ok for a quick cheap meal. Lots of seating.

One of the best Wetherspoons. Clean, efficient and well run. Beer and food good on several visits on way to/from Gatwick and Kent. Very handy for railway station and plentiful nearby parking.

We enjoyed the food,Customer Service was great The Beer was everything too

A success, attracting so many customers, it might profitably expand upstairs, into a quieter, restaurant-vibe space? When over‐packed, I find I turn around at the door. Seems to recently have a big fly problem that can make eating rather unpleasant. A few fly zappers might make it a nicer place? Just as I'm pushing 'send', The table next to me said let's go outside its too noisy in here. As I get older I search for sound deadening spaces to reduce tinitus. Such a space upstairs at The Sun would be great.

A great oasis. Friendly and efficient staff. Well done Spoons for keeping this one open.

This afternoon I PipityPopped into The Sun Redhill xx Standard Warm Welcome with ALL The staff looking Right On Top Of Their Hospitality Game xx As I Showered The Faces with Hugs Full Of Love x I also Mingled with The Most Beautiful Singles xx I gatecrashed Birthday sing along and just had the most Life Affirming, Loving Chick Chats in the Bang Bang Ladies Room xx It's Interior is so Peng you just don't wanna leave xx So Thursday pop to town was a Glorious Afternoon xx Love Love Love from here and ABOVE xx

Best place for a pleasant ending day. Good food and drink, specially the Guinness beer.

Very good quality. Large portions but expensive.

When ordering a spirit and mixer, at the counter, I specified 'no slice' - but when it was served to me, it had a slice of lemon in it (and ice, which was fine/standard). On reminding the barmaid of my fruit preference, she immediately commenced to remove the ice - taking a good portion of the spirit! Sadly - typical of a badly trained staff.

As per usual, rude bar staff from certain staff. We come and drink regularly in The Sun and enjoy the pub, but recently the staff are just rude - Certain staff and they know they’re rude to the point where they are laughing about and know they’re mannerisms.

Where do I start? Really hot day so thought hum let’s do Wetherspoons in Redhill as was in town and inside the pub was not much cooler. I placed a food and drink order on the app (which if you want steak or a mixed grill fails to log your preference) and had just confirmed the order when a fight occurred. So naturally police attending and get the story whilst I was there helped with keeping things calm. The food arrived about 13 mins later and the meat was over cooked extremely tough to cut and chew. It lacked any flavour whatsoever and was a massive disappointment. The soft drinks I ordered (cordials) were so weak I was thinking I was looking at a replay of a number of the recent England games at the Euros! I had considered a dessert but by that stage I just wanted to get out of there. This pub okay is a Wetherspoons so you know it is cheap meals and drinks but seriously the chef should be able to cook better than that and the bar staff produce a cordial that doesn’t look like lightly flavoured water. The only compliment I will get them is they called the police quickly but apart from that and an apology for slow drink service there is nothing positive about my experience. It was the first time visiting since before the pandemic but I can say that I am definitely making it my last too.

Lovely Wetherspoons, absolutely spotless, clean and tidy, very nice staff, food is great we had 2 breakfast wraps, teas, coffees, and a pint, all throughly enjoyed highly recommended!

Standard weatherspoons experience, good for a cheap pint and food is ok.

Fancied a late morning beer, which actually turned out to be two pints. First was Corona on draught. And then a Leffe. Could’ve happily stayed for more as the rain continued to fall outside.

Love coming hear every 3 weeks.

Good for a cheap meal and drinks

It was quiet, staff were friendly. Food was lovely and out quickly too. Would recommend and go back again.

Went here to meet up with a friend. We were there between 12pm - 6pm. We used the app to order our drinks and food and we received our orders quickly and the food was nice and hot and very tasty. We felt no pressure to leave at all and the pub was packed the whole time we were there. Though at no time did it feel cramped or claustrophobic. We had a nice table on the elevated seating area and found it comfortable and clean. The staff are lovely, they were polite and helpful. The quality of the food and drinks is very good and so reasonably priced for such troubled times when it feels like everything is so much more expensive than it ever used to be. Factoring this it's no wonder Wetherspoon pubs in general are so popular and busy and long may that continue. I'll be going back there for sure.

We enjoyed a lot with good food, quick service and friendly staff. Fish and chips and double cheeseburger were very delicious, we drunk Guinness and Abbott with them and loved it! ❤️

A dump,known as the worse weatherspoons pub in the south of england,tend to agree...Always running out of certain beers,staff ain't got a clue how to replace...

Amazing weather spoons loved it .And the toilets are on the same level. Had no food in their that's why no stars are given

Service remains a big problem here. Yesterday, only two junior/inexperienced barmaids were trying to serve the many waiting customers - c5pm: Again I left.

Good food good drink friendly staff good atmosphere as it was a week day aswell

Came from Ireland over to my family, they wanted to treat me to breakfast, met by member of staff with no expression cut us off at every question asked and no eye contact, we felt so uncomfortable we had to leave before buying anything would not recommend.

I found this a place of solace. People accept you for who you are and there is no judgment. In my few weeks in the area I have been going in nearly every day. A lot of children, disabled people and rowdy locals. I can be a bit moody myself. And there is 0 judgment from anyone. I got into some lovely conversations and the colourful people of Redhill can be surprisingly friendly. Don't expect it to be quiet unless you're there for an early breakfast which is delicious btw. Nothing quite like a weatherspoons the wild card beer is possibly the best beer ever!!

Great staff, very attentive and the place is always run smoothly and kept clean no matter how few or many people there are. They are very appreciative of people's different needs.

me and my friends from all over the world love coming to the scum

Every time problems, beer after 22.30 do not sell, just informed we start cleaning but bar working untill 00.00 pm

Annual work reunion. Large bar and eating area.Prompt friendly service and non crowded tables. Upper area for more private events. Good value and tasty food. Good airy atmosphere and better than some other Wetherspoons. Clean well maintained toilets. Look forward to next time

Very busy noisy pub. But I guess you would expect that from a Witherspoon's. In this Spoon, the food was excellently cooked, and not too long to wait, Staff was very busy and quick to clear tables. We have dined in this particular Spoon several times and always been happy.

We've been spending several nights in the travelodge opposite over the 2 last months and the sun has been our haunt. Great fish and chips and curries. All i all the food is good even if not homemade. The staff look a bit harassed sometimes, and got a few things wrong. But overall it was a good experience. With family and kids or just as a couple. My husband also enjoyed it solo. It helped keep the cost of travelling down.

Well conditioned Abbot ale, good food, quick and pleasant service. Everything that you hope for in a well managed Wetherspoons.

Nice spoons nosey at peak times but great ales and good selection

Open til 12 but won't serve you after 11, just close at 11?

Great place to come when you're away from home

Best JD W I’ve ever been too. Service, and food is so good and atmosphere is always fantastic. Keep up the great work guys.

Standard Wetherspoons. Dependable.

I had drinks in the evening and breakfast the next morning. Young man came around people's tables asking if their food was Ok. Friendly and attentive staff, good prices Well done !

Great staff. Good selection of beverages.

Good service. Just a shame the coffee machine was playing up.

Great table drive as usual from a Whetherspoons.

Really good, just visiting Redhill overnight and fancied a quick pint and was pleasantly surprised, everything 4 stars apart from the service which was brilliant! 5 stars!!

Roughest pub in the world but cheap one of the best spoons for food atmosphere on a Friday is great can guarantee a punch up or some oddball walking in

Breakfast has badly gone downhill. Second time foods arrived and it's cold and not cooked properly! The egg was lime jelly, mushrooms still white and hard, raw cold tomatoes, cold beans, soggy vegan sausages (not cooked properly) and bacon that was cold and not cooked, was more like ham. Informed staff, no apology, didn't even seem shocked so obviously they're used to it. The only decent thing was the hash browns and toast! Will be finding somewhere else to have breakfast now. They also don't bring you new food they leave you sitting there waiting and when they bring it back after reminding them 3 times it's exactly the same! Bad attitude as well from staff. Won't be back for breakfast that's for sure. I definitely think there's a new chef, either that or someone cba.

Large Whetherspoon pub in Redhill town centre. Been meeting friends here for years and always serves it's purpose with great value drinks. The interior has a fairly traditional pub feel. The toilets have recently been refurbished and is a massive improvement.

Although it was packed we ordered on the app and drinks came within 5 minutes...and food in around 10 minutes. And a big shout out to the young staff who were efficient and courteous. As always meals are basic, but well cooked and actually affordable...unlike most pubs and restaurants now,

This place was so amazing! My kids loved the food, and i had the gammon egg and chips, which was so good! I would definitely come back here, so i recommend you try out this restaurant amazing food

Food is nice and good value, lots of good cheap drinks choice, busy at peak times, table service can be a bit slow when ordering via app

Well done prices, Tasty food Good deals Good drinks

Good value for food and drink. Always busy and too noisy, even at lunchtimes.

Nice atmosphere and good food a1plus

Lovely place great service and the food looks great but only had drinks ourselves.

We are from abroad we arrived at 8.50 p.m. We found a dirty table and the manager came and invited us to clean it. She waited until 9pm when weve aleeady settled in to tell us that we have to leave as we have a baby, instead of telling us immediatly when we came in. The service is poor

Ok after reading previous reviews on miserable staff I can understand as of the cheap drinks prices and the standard of clientele We always stay in Travelodge opposite when flying from LGW which it our fourth time and never had an issue with the staff although looking at the clientele as stated I can see why We arrived at 1pm for a quick drink a pint of Stella and a large Pino £7.60 what value then came back at 19.30 for another drink and food Several sad faces were still drinking some SIX hours later The curries ok Break Brothers frozen ping meals like most budget chain pubs but trust me excellent value and very enjoyable No we’ve eaten in high end restaurants and paid hundreds for over priced wine and stupidly small portions but for a gut buster and cheap drinks you can’t beat a good Witherspoons Happy days to the Sun Redhill and to the smiling staff 👍

Value for money food which is hot, quickly, and freshly cooked. Cut price drinks as you'd expect, and the all day tea, and coffee is brilliant.

Nice food, drinks and staff but the interior is not nice! They have done the toilets really lovely but the inside of the pub is very dingy and outdated, I wish they redid the whole interior.

It's a spoons pub no frills does what you want from a pub

Used mainly for breakfast. Even at 09:00 various Redhill characters are in for their first pint of the day. Also mothers with babies in for coffee. Interesting mix.