The Woolpack in Reigate and Banstead

Always excellent food and service

Varied choice of food, visited on a Friday afternoon, busy but not packed. Service was poor, had to chase up table attendants follow lo G wait for drinks and food. Though food was very enjoyable.

We had a lovely evening at The Woolpack. Delicious fresh and tasty meals in a comfortable atmosphere, friendly, efficient service. The prices are good especially considering how freshly prepared everything is including little extra touches to each dish. We are looking forward to going back another evening, it was our friends first time and they were impressed enough to want to come back too.

We had English breakfast here. The place seemed a little bit intimidating/swanky from the outside but the prices were not too dissimilar from others in the area. It was delicious & it was so nice to be asked how do we like our eggs. The manager came out to apologise for the kitchen staff that were being loud but it did not bother us. Great coffee too.

Nice atmosphere didn't eat there nice garden

Went in for a meal and told sorry we have a quiz night so no tables. I would say it's a pub rather than a restaurant. Would not waste my time going back there. You are either a restaurant or not. Staff didn't care weren't interested in anything. Waste of time!

Great pub, great live music. Lovely manager and staff create a vibrant, happy atmosphere. Table service restaurant has good food. Reasonable sized carpark. We keep going back.

Surprised 1698 isn't more popular! Chicken Parmagianno was very tasty, the dauphinoise potato was slightly undercooked but nicely presented. Sticky toffee pudding w/pecans - absolutely lovely 😋

Nice food and staff, good service

Great welcome with a lovely atmosphere. Staff went out of their way to make my birthday lunch a real treat. Chef was so good I bought him a drink. Electric car charging in the car park too. Great way to "fuel up" while you fuel up. Model of how Pubs need to be to survive. All Pubs with a car park need to pay attention to the opportunity that providing car charging can do to increasing their turn over.

I hate to write a negative review, and I really tried to find some positives. The staff were just so rude. First time in the pub, the young server with dark hair rolled her eyes when I asked a question regarding registering my car, and the machine not working. She couldn't have been more disinterested in serving. (Maybe because I'm not a regular - who knows!). I went up to get a second drink. As I approached the bar - which had no other customers at it, the blonde haired server caught my eye, then walked away. I waited a bit. She returned - and served someone else. At that of course we left. I'm sure on another day it would be fine, but as a first impression, this place does not care one bit for customer service. We of course popped down the road - and had the warmest welcome at the Mint. The team were lovely and despite having a much smaller beer selection - I'd return any day over the experience I had.

I'm afraid food was not up to standard. Roast Potatoes hard.Chicken small and very salty.Canot recommend.

My first visit and probably my last. Good menu to choose from, but the service was rushed, and the roast chicken I had wasn't good, didnt think it was presented that well, and mostly overcooked. you have to go online to see allergens, and dont go if you are gluten free, meal was modified but still I was poorly afterwards.

Great food and fantastic service from Amy. She was lovely with our little boy. Thank you!!

Sunday 1at September 24 called in for lunch, we ordered the Sunday roast and I had the charcuterie. The Sunday lunch was so so as expected but the Charcuterie board was terrible! Very cheap ingredients and it was served with toast! The whole thing shouted “cheap, cheap”!! We spoke to the server when she asked how the food was and all she said Is that she would tell the Chef. No manager or Chef etc came over, that was it! Maybe that’s why the place was empty, compared to our regular visits over the past 20 years, people voting with their feet! So we left and now I review.

This is our local pub, so very disappointed. We ordered the food, however to be told that we had to order starters, then come back again to order the mains. We received our starters, with one missing, so had to reorder the missing starter. We then ordered our mains separately and whilst waiting, an incredibly long time, we were presented with the entire bill, for food not received. After quite some time we eventually got our mains, cold chios, I mean stone cold, the rest of the food was OK, apart from a very expensive sea bass, that was not worth the price tag. Service was not very good either. It turned out to be a meal that was not value for money.

Pleasant lunch, attentative and friendly staff, quick service and good food.

Best Roast Lamb I've tasted for quite a while. Lovely

Good food and service. Downside dogs on garden furniture in outside covered area.....plus people smoking cigarettes and vapes whilst others are eating food 😡

It's my local.... Very nice pub Good food, good music

Had breakfast for 4 people on Sunday everyone was very happy a lovely meal

Great pub with spacious outdoors serving delicious roast dinners.

A really beautiful pub with a huge range of excellent beers. My son and I came for lunch just as the garden area started filling for live Tuesday afternoon Jazz (I wished he had arrived a bit later and stayed to listen). The food was delicious and beautifully presented. I had the flavour explosion Tortellini and my son had the Smashed Beefburger which was also very very tasty and clearly made with top quality meat (I had to try it of course!). I highly recommend a visit!

Lovely all round. Great beer. Lovely food. Nice staff

First time trying the woolpack & we were not disappointed. We love a Sunday roast & not only was the food fantastic but the staff were brilliant. We are definitely returning customers.

First time we had dinner here and we were not disappointed. The garden area was lovely and very lively especially the hottest day of the year 😁 the food was delicious 🤤 they have a good selection of main courses. I had the special chicken and leek pie 🥧 someone wrote a review to try the loaded fries because they are amazing and it is true!!

So I’ve been here for 3+ hours dinner and drinks and I must say benji has been amazing. Im not one to do reviews but I feel the service phenomenal and I would like to make a point that he is the only reason I will come back to this pub…. Thanks benji lots of love me, Steven and the our king spaniel Ian Great pub

Food and service was fantastic. Anna is obviously a very experienced and knowledgeable waitress, but we were yet to experience her other skills. We were there on an Aerobic Class lunch date, all in our late sixties and seventies. A member and friend of our group was taken very poorly during the meal and Anna stepped in without hesitation. She talked and calmed our friend until the young Manager Holly called an ambulance and monitored the situation until the ambulance arrived. Very well done to you both on behalf of us all. Not only food abs service excellent but hats off to amazing staff.

Delicious food and ambiance. Members of staff, Holly and Ann were very caring and efficient, when a member of our party suddenly became ill.

Awful place. Removed my family from the premises at 6pm during to the England game being on. New rules for the night due to the game no u21s after 6pm. This even after spending over £200 on a small meal. Poor from them on such a special occasion with no notice and ugly force from their security. Never to return. Would not recommend to anyone.

Went there tonight, my twin sons who are 22 got served by 1 bar staff member who didn't ask for ID yet when they went to by a second pint was asked for ID by a different member of staff with a very rude temperament from the staff towards myself and my family, also food had pubic hairs on my first bite which was just absolutely the icing on the cake for me will never ever entertain this pub again and suggest you do the same

Live bands inside and no one under 21 meant rather noisy inside and less seating which didn't really matter as quite empty but still nice staff and pleasant evening

Lovely pub to eat & drink in, staff very welcoming food was great would definitely recommend going 😊

Seafood platter, potted salmon was warm in the centre, what was meant to be clarify butter was half melted, I’ve never known smoked salmon to be that colour, it looked like it has been sat under the heat lamp. The starter was well presented and delicious. Front of house service was impeccable just curtain plate of food that let the experience down. General manager was really polite.

Wow the chef Mr Robert, The food served was excellent,the service and atmosphere was marvellous. I would recommend anybody that visits the area to check them out you not be disappointed

Food was ok. Nice pub and staff very friendly

Update review. After I think a change of hands, the pub is a great place now with a new layout and new menu where the food is quite delicious and the service is great so I thought I would update this old review.

Quite a nice pub and recently nicely refurbished. It can be quite noisy in the evening though. Quite nice food and good service.

Absolutely excellent pub. We visited for lunch and sat in the beautifully decorated garden. There was a slight mix up with the food, but it was handled efficiently and quickly by the friendly staff. The management runs a professional establishment and it shows. We will be back!

I had the most amazing sunny sunday afternoon at the Woolpack! The bar service was quick and always had a smile on their face (Madison was just lovely!) And as for lunch..wow, absolutely delicious 😋 I wish I could give it 10 stars not 5!

Just been for dinner. Brazilian fish soup to start,absolutely to die for! Perfectly cooked steak.great service, lovely venue!

Lovely lunch & a coffee! Service with a smile too! 😀

Popped into the Woolpack for a Friday lunch and will absolutely be returning again. Coffee was lovely (served with a naughty little brownie chunk), Hogg’s pork and sage baguette was spot on and the chips were premium quality. Price was more than fair and service was faultless - thanks Anna!

Excellent Pub. Delicious food, friendly staff, very good service, pleasant atmosphere. I had stone bass which I had never heard of until today. All my friends praised the food. The servings were generous, and the staff put themselves out to be helpful and friendly. Will certainly go again.

Ridiculous they have made friday and Saturday over 21s after 9pm.....?..

Friendly pub in Banstead village good food and atmosphere

Great local pub in Banstead, at the end of the high street. Just popped in for a beer, nice buzz on a Thursday afternoon, very welcoming service, great beers. Would recommend a visit

Half a Guinness served by pleasant young woman

Such a lovely place to grab some tasty food and some drinks 🍸

Pub was not busy. Food was good and waitress was excellent.

Brilliant pub. Been coming here for years. Food & service has always been great. Today had the Chorizo Scotch Egg which was absolutely sublime 😍 and also the Chicken & Leek Pie. Look forward to visiting again soon

Loved the Freddie Mercury Night - great music.

Enjoyable lunch with friends, tasty food served promptly, friendly staff. Bar area and outside space are dog friendly

Don’t put on a live acy and tell them to turn it down.

It was a blast, the live music 🎶 is the bomb

Lively party pub on a Fri Saturday evening. Witnessed a fight (don't get involved with the bad guys) but most people seemed decent and friendly

Food still great but now Menu Seasonally based, staff still very friendly and helpful.

Lovely fish and fish, great service

Great pub, very nice food and friendly attentive staff

I thoroughly enjoyed my Mothers Day Sunday Roast, with complimentary Bucks Fizz, at the Woolpack. The service was outstanding and the food was delicious. Will definitely go back.

Lovely pub with a nice atmophere and good menu. The service is always good and the food is reliable. Other reviewers have grumbled about the prices but theyre only average for the area. There aren't many pubs in the area so it's fortunate this one is good

We visited the Woolpack to meet a friend we’d not seen for a while. It was a Sunday… however none of us wanted a roast. We was most pleased that the woolpack still have a normal menu running on Sundays. We all had fish and chips. They were delicious!! The pub was nice, vibrant and very busy! This however didn’t stop the service being very efficient. The staff were polite and courteous. A Sunday well spent!

Always a pleasure to call into the Woolpack and always a comfort to see The Bishops Finger is still on the pump.

We only drank, but very lovingly. We asked them to take a photo of us and they told us that it was part of their job. Many beers, very delicious.

Always love coming here. Such great customer service

First visit after learning from my neighbour that she had one of best meals at the Woolpack. I dread going to restaurants because the food is always disappointing. So when my husband suggested this pub I thought worth trying. I had the mushroom and walnut pate which was truly delicious, followed by scallops equally delicious and then the jasmine infused panna cotta! I congratulate the head chef Gabriel who I went to meet and congratulate him for producing great food which is a rare thing for miles. Excellent presentation and flavours. Excellent from start to finish! And the car park has 3 electric charging stations which is a bonus!

Only Pub in Banstead High Street and long may it continue. Had Sunday Roast. Decent portions and never had any issue with service or quality.

Very nice pub in a bustling village. Friendly staff and a great variety of drinks

Amazing roast shared with friends on a Sunday. Food was absolute quality 👌

A gastronomic delight that exceeded all expectations. Perfection!

I was served by the lovely Leah, she was always smiling and made me the best cappuccino ive had in a while. Food was amazing. I look forward to my return to the woolpack.

Good place bit pricey. Food is good. Only draw back is manageress is very rude and grumpy and never smiles or makes you feel welcome. Seemed more annoyed the place was packed and felt like she shouldn't be bothered to serve people!

A surprisingly good pub , fantastic food, a great selection of unusual foods on the menu which I didn't manage to try them all but I will definitely come back. Our waitress was Liv and she was remarkable too. It was busy even on a Monday evening. By far the best best pub / restaurant iv been to in a long time. Well priced as well. Definitely well worth a visit.

My partner and I met the in-laws here for a midweek meal. We all had 3 courses and all dishes were good or better with the exception of one haddock and chips being a tad doughy. The portion sizes were great and the service was top notch. Overall, a pleasant experience but not the cheapest menu!

Having eaten at the Wallpack numerous times, I was extremely surprised and disappointed to find that my meal (Haddock and chips) came ready salted, which was not mentioned on the menu. Our server did ask if there were any allergies or dietary requirements at the time of ordering my meal, I find it extremely bewildering that in this day and age you find it necessary to add salt over my fish and chips without mentioning to customers that this your establishments procedure. As salt/ seasonings were not mentioned on the menu I felt it was not a necessity to mention at that time, however I did return the meal asking for the salt (which was liberally sprinkled over the entire fish) to be removed as I am unable to process salt, only to find that the chip were also coated in salt which meant that I left the meal, but pointed out to our server when she cleared our plates my disappointment. In conclusion, might I ask that on the menu you mentioned the fact that these meals have salt sprinkled over them so as not to receive any further reviews like this. I would also add that the other five guests at the table receive their drinks, but I had to ask three times for my drink (no ice) which only came with my main course (plus ice). I do not like or enjoy leaving reviews like this, but I do think it was necessary.

The best Sunday roast around, always!

Good food. Pleasant atmosphere. Good service 👍

What a brilliant night, big thank-you to all the hardworking staff who ensured all their guests had a great evening. Lovely food beautifully presented, attentive staff, great band and disco. Wouldn’t hesitate to recommend the Woolpack for a great night out. Happy New Year.

Have not been here for years but revamped very well nice staff plenty off room afternoon jazz session food looked amazing.Very nice outside area all covered with heaters and warm with outside bar very impressive.Downfull the lovely bar area inside full of buggies and children running round .

Great food and great staff. Nice pub and restaurant

Came for a Sunday roast on Sunday. They didn’t have any roasts left… frankly a “bit of a roast”! But seriously, pretty annoyed as the rest of the menu doesn’t really match up. One very not happy customer.

Great friendly service from the bar staff.

I used to love coming here for loaded chips Since the recipe has changed they are awful Apparently most customers have said same 🤔

Friendly staff, amazing food and atmosphere ⭐⭐⭐⭐⭐

Staff were welcoming, pub was very busy so noisy but to be expected at Christmas time. Tables well spaced out. Food was hot, tasty & served quickly.

Really lovely lunch , great food, a little more expensive than some places but worth it. Staff are lovely and really helpful

Lovely and relaxed, I meeting up with a friend I'd not see in a while. We had excellent food and service and were not rushed at all so had a great time. Thank you to the staff and Merry Christmas

Enjoyed a light lunch in the bar. Steak/ Stilton sandwich was delicious as were the chips. Friendly staff and pleasant surroundings. Dogs welcome in the bar area.

13 friends met for an early festive Sunday lunch, having pre-booked a table. We had various main courses including different roasts, salad bowls and burgers. All our meals were delicious and the kitchen managed to get them out in quick succession. Desserts followed, again quite an assortment but efficiently managed by staff. Our thanks go to Maddy and Benny for their ability to cope well with all our various requests and for getting extra cutlery when needed. They were unfailingly helpful, hardworking and courteous. Thanks too to the Manager Neil, he is clearly running the Woolpack well. We all enjoyed our meals and time together.

Food prices have gone up and the fish soup is no longer on the menu. Not happy so until they do better will not be returning.

Lovely meal , lovely pub , good food , nice staff what’s not to like , will def visit again, went to eat , stayed in bar after as was nice and lively

Had a fantastic meal at The Woolpack. The food was delicious, original and seasoned beautifully. I had the Mizo aubergine starter and the Halibut for my main. My husband had the whitebait for starter at the Henry 8th burger. We were greeted by Georgia who was bubbly, welcoming and great at her job. She made us feel very welcome giving us our table and letting us know what the specials were and giving us her recommendations. She was prompt at serving and seating everyone and at the same time did a great job tidying up all the empty glasses. Unfortunately she fell whilst being busy and cut herself on broken glass and a number of customers were concerned as to how she was. She came out to reassure us that she was ok and to apologise for the mishap! Absolutely lovely girl, asset to the Woolpack. Hope she heals up quickly.

Food was great I had the beef burger and a double vodka red bull, the security were very friendly, do you do bookings for Christmas parties?

Attentive staff, Sunday roast delicious (especially the cauliflower cheese puree) and friendly clean warm atmosphere. Will definitely be back!

Very helpful,the manager was kind and very helpful

it was one of the best meals I've ever had would I have it every day no as a treat for myself then yes

This used to be a very well managed establishment but over recent months has become an blight on the local community. Friday and Saturday nights are now almost a no go as the pub is filled with all sorts of undesirables. The toilets are literally a drug den and there are now constant fights inside and outside the pub. The food is terribly overpriced for what amounts to sub par cooking and the beer is never in good condition. To cap it all off we've seen rats running around! My friends and I used to love coming in but now stay well clear. What happened Woolpack you used to be so well managed?

Large friendly pub with great service and a wide range of beers and drinks.

Georgia was absolutely amazing so helpful food was 5* service 5*. Would have absolutely no reservations about recommending the woolpack.

The staff went out their way to accommodate my allergies and being vegan they replaced the Sunday roast with haddock and my meal was delicious. The fact I left my purse at home with my card in didn't faze them and they were happy for me to come back and pay. Altogether a fabulous, stress free visit with a delicious Sunday dinner