Based on 493 opinions finded in 2 websites
Based on 493 opinions finded in 2 websites
Nº 370 in 422 in Winchester
Nº 101 of 108 British in Winchester
Opinions
Breakfast in Winchester and The Old Gaolhouse was our destination. We were in Winchester to visit the Christmas Market and it was an absolute treat, once we'd got through the throng of Santas all dressed up and racing through the streets. The Gaol is a Wetherspoons pub and as such we knew the score... Our breakfast arrived and it was standard fair. Tepid bacon, warm baked beans, nuclear hot hash browns and barely toasted toast. It was all there. The sausage stood alone, cooked to perfection and looking all the prouder for it. A porky sergeant major, directed his under trained soldiers to go into battle. The pub was average enough to merit a visit and yet totally unremarkable.
Braindamagedbaron . 2024-10-24
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Although the place is conveniently near the centre of the city, this Wetherspoons is dull, dirty and depressing. I visited for breakfast and had the large breakfast offering. The meal arrived, far from hot, and without any butter for the toast. - there’d been a problem with deliveries. The tables were sticky! It seems that they haven’t been cleaned thoroughly for a long time. The chair coverings and carpets in great need of refurbishment. I gave it a score of 2 because of the staff who, despite the early hour and their depressing surroundings, were bright and cheerful.
Shuff2014 . 2024-09-18
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Busy around 2pm Friday 16/08. Good polite service and engaging staff. 2 meals inc drinks promptly served and after that we were on our way to catch our train. Thanks
Jacqueline478 . 2024-08-17
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The Old Goalhouse is a regular for breakfast and drinks at varying times of the day. Admittedly we know better 'spoons but we have always been happy here. True with the amount of students the average age is younger but we've never experienced any problems. The service is always good and polite. The food and drinks range is comparable to all 'spoons.During the day it's common to see students quietly sat with a drink, often coffee, studying. In the evening there's often groups but never OTT.
bparkercars . 2024-08-05
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Winchester is an expensive city and it was a bit of relief to find this Wetherspoons in an ancient building - the city's historic gaolhouse. Prices are reasonable, the service quick and the food, in spite of a number of poor reviews, actually turned out to be more than acceptable.
Wingfield73 . 2024-05-13
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This place is going to win the worst Spoons in England award. A ropey selection of beers and then only two available. A very poor show all round.
Hairy P . 2024-04-03
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Walked in after a very long drive and had googled where the spoons was. Got a pint and was making friendly chat with a local when the staff member barged through me. I'm 6 5 so was hardly going to fall over but reminded her of manners. Then refused service for upsetting staff!! There's a zillion cameras in your pub please review. Complaint incoming unless I get an apology. Disgusting
Brad on tour . 2024-02-25
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We went last Tuesday for steak and wine. It's the story we're all used to by now : smaller portions, higher prices. Unfortunately our steaks were inedibly tough. Mine was just 8 ounces of pure gristle, and I left it untouched on the plate. My wife's peppercorn sauce was cold and had to be scooped out of the sauceboat like peanut butter - a new experience for us. The dining area was packed with female scream-agers, all so-called 'students' and all very drunk on tray after tray of tequila shots and jugs of a liquid that could have been Toilet Duck. So if you enjoy inedible food, and girls stinking of vomit and cheesy chips, then look no further. You've found Paradise.
Ollie P . 2024-02-19
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It’s a wetherspoons. The sandwich and the fish and chips were what we expected. Service was quick. The kegs were not off. A good experience Only negative is that some of the packs of mustard expired in 2023
Tiggerbbt . 2024-02-17
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I walked into the bar with a friend, we were having a conversation on our way to the bar. We were smartly dressed. We did absolutely nothing wrong however that didn't stop the bar staff from immediately refusing to serve us, making a false assumption we were too drunk which we weren't. I had one drink in the space of 2 hours at another establishment prior to visiting weatherspoons. However I will admit my friend had more than me, but she was still walking and talking just fine and didn't do anything to warrant this kind of treatment. The manager, Anna, did absolutely nothing to help. We didn't even get to say a single word to the bar staff before instantly being refused. Only positive is that the lady refusing us did it respectfully. I'd understand if we were stumbling and a disrupting the peace but we were just having a laugh. As soon as the lady behind the bar began giving her speech I immediately left. I didn't even let her finish nor did I argue it. Horrible treatment, especially when we didn't break any rules. So if you go there best be sure to act 100% perfect or you'll get refused. No room for laughs there! Not allowed to be happy there! Thier loss as we would've spent a lot there. Business lost some good customers and money that night. Which is a shame for them considering how dead it was, no wonder, seeing as they just refuse everyone. Never again. I'll be sure to let everyone know when recommending places to go in Winchester to not bother with weatherspoons as they judge you and refuse you without reason.
sarah s . 2024-02-15
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Always visit when in Winchester, for breakfast as well as drinks. Last time, (a year ago), I was a little disappointed as the, usually good, breakfast was not great and chairs were very worn. Pleasingly this time, breakfast was great, really good and many seats have been recovered or replaced.
bparkercars . 2024-01-25
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Usual Wetherspoons, great beer at fair prices and acceptable food for the money. We visited en route to Southampton Cruise Terminal just before xmas. Although all of Winchester was rammed, we managed to find a parking place and a table here. It was very busy but our food arrived piping hot within the time stated when I ordered. We all know it's not haute cuisine but a reasonable meal for the money.
Timbo3765 . 2024-01-03
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Busy as always, and staff just keeping on top of it. As things calmed down service did not improve! Very scruffy staff who didn’t seem very interested in their jobs. One chap had long hair that was not tied back at all and he kept playing with it and then delivering food and drinks. It took 10 mins to get mugs and then later it took 10 mins to get a Guinness and there were plenty of staff behind the bar, and they were not busy. It’s a shame because we love Wetherspoons and visit them all around the country. Not one of the best here sadly.
L6546MOanns . 2023-11-30
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We popped in for a pint. Now I like a ‘spoons, and I know that there is a bit of a gulf between them and a spot of fine dining, especially in Winchester where the average punter might want a cheap pint with their lobster. But honestly, this place just doesn’t do it. The main issue is getting served. Unless you’re a local lad, you’re at the back of the queue. It’s really annoying to get ignored FIVE times by the bar staff, especially as those who barged in barely seemed out of puberty and were not challenged for ID. In fairness, maybe the bar staff knew them, but I didn’t see a single ID challenge whilst being ignored.
jdmrUk . 2023-11-17
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I had fried buttermilk chicken burger . Chicken taste was DISGUSTING!!! Taste was washing liquid, literally DISGUSTING!! Definitely won't go there again!! They offered me free drink(funny) I asked them give me the other meal they said I can't get the other one because the I have alread started eating..Of course otherwise how I gonna will knows the taste.. well done Winchester wetherspoon!
Marianna V . 2023-10-07
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Typical spoons. We just stopped off for a drink before continuing on for lunch. Husband pint of coors was off , barmaid abrupt, no apology, just , ‘what do You want ‘? . Obviously missed the days training at charm school. Didn’t get Monday Club prices so presumably they don’t do it anymore. Cheap but staff not so cheerful!
Pompeychic1 . 2023-09-02
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Once again, a J.D Witherspoons house has lived up to expectations staff friendly food great and very quick. Only criticism I have was one of the male staff went to the toilet the same time as me and didn't wash his hands properly good job he was just collecting dirty dishes
ian s . 2023-08-01
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This is a Wetherspoons so the menu was the same as similar pub restaurants across the country. However, there was a good selection with many offers available that included drinks (some of these offers vary each day). My friend and I ordered mains, both of which were well cooked and, most importantly, hot. My friend then suggested we had desserts and, although we were given a 20 minute waiting time, both desserts arrived within five minutes. My only concern was the actions of other customers that went unchallenged by the staff who were present. At a nearby table, a couple with a two or three year old child were also having lunch. The child was refusing to sit on a chair, so the parents allowed her to sit on the table and eat her pizza. This is not only ignorant, but extremely unhygienic. I know the tables are cleaned after each customer, but there is a huge difference between wiping down tables and cleaning where a young child has sat ... or an adult for that matter. I really think the staff should have told the parents that sitting their child on a table was completely unacceptable and, if the child didn't comply, they should have asked the parents and child to leave. This is the only reason I am giving 4/5 which seems unfair on the venue overall, but I do feel very strongly that this was allowed to go unchallenged.
EuroHampshire . 2023-07-22
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Terrible service, food was cold, my friends steak wasn't cooked properly and was so cold that she had to send it back, twice as brought the wrong meal and I was waiting 20 longer than anyone else so had to eat on my own. When I did finally get my food after being brought the wrong meal my steak was almost inedible as it was mainly gristle. There was no flair or style to our meals, i think the chef should be ashamed. Staff were rude and unhelpful, when I went to discuss problem with one member he said so what's your problem, explained and was told if I wanted my money back I wouldn't get my food. Terrible Terrible service. I don't think I've ever been anywhere so appalling in 43 years of my life. Will never go back there and will tell others to as well. Wish I could give no stars.
G8917ULpaulj . 2023-06-14
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Yet again, Wetherspoons staff prove to be bored, disinterested, and unwilling to listen. Yay Tim. Good job.
patmN1128OO . 2023-05-17
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A good Pub IMO. I had two breakfasts and two afternoon meals here. A good JD Wetherspoons pub with standard layout and excellent pricing. Good food, good beer, good service.
Albywon . 2023-05-02
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In Winchester on a business trip, spoon’s is always a good call. Ordered a full size grill + pint at the bar, food arrived in less than 10 mins. Onion rings were a tad greasy but the rest was spot on. Good value meal
Grrzzz . 2023-02-14
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A couple of weeks ago the food was cold and a sorry for herself looking blonde girl in the Wetherspoons black chef suit was drinking almost the same time, she might have finished her shift before we ordered food but who knows.
E3142MFannetted . 2023-02-01
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Always visit The Gaolhouse when in Winchester. Usually find a decent ale, this time a red ale " Your Mother wouldn't like it". As usual had breakfast but not quite so good this time and many of the chairs are in desparate need of replacing.
bparkercars . 2023-01-25
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These wetherspoons are beginning to slip really quickly in standard. Earlier today we had a couple of breakfasts which were really poor in standard as well as arriving barely warm. The microwave technician must have had the wrong temperature set...... Cheap is not always cheerful....
shanes236 . 2023-01-21
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This bar is a disgrace. The woman serving behind the counter had the charisma of a toad. The staff do not understand that please and thank you are vital ESSENTIALS in the customer service industry. The toilet cubicle lock was BROKEN! No privacy or dignity...
Llewellyn2003 . 2023-01-15
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This spoons is one of the dirtiest ive been too, its worser than the one in basingstoke now. The food wasn't cooked very well. Seems like its poorly managed and run by people who are mates rather than working colleagues.
Q9633CMjohnw . 2023-01-01
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Would be nice if the staff did not put their thumbs into the food as serving it onto the table , and also spitting all over the drinks. Basic hygiene and not suitable workers for hospitality if they are hands deep in customers food Too...
F4131NKsophieg . 2022-12-23
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Went for lunch, everything we tried to order wasn’t available. Managed to get 2 chicken paninis ordered, except 2 wraps turned up with about 6 chips! They had next to no tap beer available went for corona which was flat! Asked for mayonnaise after there...
charlottew900 . 2022-12-22
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With nothing on the menu all that was to order was panini so did that then a chicken wrap turned up with about 5 chips on the plate !! Beer tasted flat as hell not happy
stevemR8223OS . 2022-12-22
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Drank here and ate once whilst we visited Winchester last weekend. Luckily both visits we got a table as the footy was on! Both had a Brie burger and actually really good. Order from the app takes 4 minutes for drinks to arrive. Enjoyed and...
Toyah1 . 2022-12-16
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Visited on 1st December for breakfast at 8.30am when pub was really quiet. Ordered 2 vege breakfasts and, as we also way do, asked to substitute the tomato for mushroom on one of them. I was told it is the pubs own policy not to...
anjoco69 . 2022-12-02
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Typical wetherspoons , great service but the full rubbish bins from the kitchen were next to the customer tables ……..why.
cuddslfc . 2022-12-02
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Be honest Wetherspoons if you can't cope say so don't blame it on an electricity issue. Visited this Spoons on a very busy Sunday during Christmas market time. Got a drink and decided to order a meal but when I got to the bar they...
Maps10512695594 . 2022-11-29
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Used this pub on a day out, first impression, dark, dank and smelly. We took a seat and placed our orders. 30 mins still waiting but during that time we noticed the area we were sitting in, near the cellar and toilets, had filthy dirty...
Anita W . 2022-10-30
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Mixed grill was absolutely cremated. No option on App to ask for choice of rare/medium or well-done. I don't really mind how the meat is cooked but this almost broke my teeth!!
DavidDickenson . 2022-10-30
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Had an enjoyable breakfast. Also later in the day had a meal and drinks. No problem with staff or service at the bar.
Alec R . 2022-09-03
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Whilst the drink service was very good, waited for the food a long time and when it arrived it was lukewarm - did not enjoy at all. After finishing this we moved outside to sit and I was appalled to see drug taking taking place...
alisonoV4310BD . 2022-09-02
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Visited 3 times during our 1 night Winchester break. Seemed quieter than previous visits. Good ale choice and service. Breakfast was the best Wetherspoon breakfast I've had and I've had many across the country.
bparkercars . 2022-07-28
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Stopped for lunch with family ordered 6 meals and drinks. Including: 3 x ultimate burgers , nothing ultimate about them.Flat looking burnt burgers and raw bacon. When we showed the waitress they were burnt she advised this was searing ! Showed how hard they were...
Wayne j . 2022-06-05
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My ID, which is foreign and from the Middle East was questioned multiple times even after shown proof via bank card being after previously being accused of it not being mine. I believe that this is due to the Arabic writing that this ID was...
racheltD5779LT . 2022-05-20
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we were there last week may 2022, a good pub just off the main road , well worth a visit low ceilings little bit dark but its good all the usual food and drinks at unbeatable prices
tonypandy . 2022-05-16
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Quite full when our party of 9 arrived for lunch without a reservation. Magically, a few tables were pushed together and we had a table for 9. Our ordering experience was difficult but we got there in the end. Food & drinks arrived promptly and...
AvidTraveler12 . 2022-05-09
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Popped in here twice over our weekend visit to Winchester. Did not eat. Reasonably priced drinks, plenty of seating.
MarkT519 . 2022-04-07
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My husband and i were in Winchester for 3 days, and wherever we go, we always look for a wetherspoons to eat in. We found The Old Gaol House, and weren't disappointed. The staff were friendly, service was good, it was clean, and our food...
Gillian B . 2022-04-06
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was in Weatherspoons today with my partner having a meal, to the left of us there were two ladies who i’m guessing were staff, after one lady left another young girl approached them and the words that were used to the lady sat down were...
susanwalker76 . 2022-03-23
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Walked in through the doors and literally was told we had been drinking too much tonight. We had only just started and think the staff need to be better trained at recognising who they are serving. If you want to investigate, we're the group who...
alexbD5541WV . 2022-03-11
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We went here for breakfast, I had egg benedict which would of been lovely but it was cold, not even luke warm. I should of sent it back and regretted that I didn't. My partners traditional breakfast was luke warm. Will not be returning.
tratjp . 2022-02-07
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I joined my friends here for a drink after working a 60hr week, found myself dozing after just 2pints much to the amusement of my friends. The bouncer came over, said we all had to leave, then told me and a randomly selected friend that...
Brett101 . 2022-01-23
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Visited 3 times over the weekend and found the service very good as was breakfast. Although spacious and on 2 levels it was overfull on Saturday evening and we had to share a table. The upper level is more suitable if eating.
bparkercars . 2022-01-23
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We ate here for 3 nights, and a breakfast, during our stay in Winchester, and can highly recommend eating here. The food is very substantial, at a great price, and the staff are friendly, knowledgeable, and cheerful under pressure. It does get busy in the...
NigelLiz . 2021-12-30
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We entered the pub for Sunday breakfast a few weeks ago when visiting Winchester - usually Wetherspoons breakfasts are great. Unfortunately for whatever reason the service was so slow we waited nearly an hour from ordering for our breakfasts to be delivered. The waiting staff...
fork_handles . 2021-11-23
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I'm not going to quibble with the value for money; we all know that it's excellent. However, there are one or two improvements that could be made without inflating costs. The cutlery is invariably badly stained, sometimes arriving with dried food particles attached. Too many...
Ollie P . 2021-11-07
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Look. I didn’t want to rate one. But. a member of staff literally almost bulldozed me when he cleared my table 10 million times. Why. Help.
Harry A . 2021-10-29
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Im not typically one to complain as due to working in hospitality myself i understand it can be stressful. However me and my friend came in for some brunch only to have to wait 20 mins for our pepsi and a furter 15 mins for 2 burgers, i will add this occasion was the quietist ive ever seen spoons! When our food finally arrived the server who I believe is called Patrick procedded to put our food on the table, it wasnt till he walked away that we realised one of the burgers were wrong, he then came back with another burger and when we told him we hadnt ordered that however this burger is wrong he rolled his eyes and walked away without saying anything. He came out a few minutes later and told me that i shouldnt have started eating my OWN food until he had sorted the issue even though my meal was correct. He then proceeded on basically saying the wouldnt take the wrong burger back unless we hadnt touched it. Eventually we had the right burger delivered but the food was cold but we couldnt go through the hassle of complaining again. Ive been to spoons many times and love it due to being a student, however its strongly made me think about returning due to rude customer service.
A_walsh123456789 . 2021-10-21
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Food took 1 hour to arrive just for a panini and ham egg and chips no warning it was taking this long for food to arrive for it to microwaved crap to take this long was disgusting won’t ever go back again. Also blood stained...
taniaj633 . 2021-10-03
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My wife and I went to the gaolhouse for a drink and decided we would eat there too, that was our first mistake! My wife sat at a table and I went to the bar and stood behind a guy carrying a McDonalds bag, while...
artcev40 . 2021-09-28
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We stayed in Winchester for 3 nights & after having visited this place on our first night we loved this Pub & came every evening. Every evening we had a bottle of prosecco & delicious meal, all well priced. Some of the tables for couples...
Tejman G . 2021-09-24
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You generally know what you're getting with Wetherspoons - cheap and cheerful. This was cheap, and the staff were admittedly cheerful, but we weren't. Even by Wetherspoons standards, the tables and menus (when you could find some) were stickier than having chewing gum in your hair, and food slow and cold. And this despite it only being quite early in the day, rather than the result of a day's opening.
damonfcox . 2021-09-11
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Cutlery wasn’t clean. Cleanliness needs to improve. Food was good. A wait for your drinks when ordered by app.
888seram . 2021-09-06
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Most of the people were nice enough, it is a wetherspoons but one guy was so goddamn aggressive and it just ruined the time for me and my friends
ArthurCallahan . 2021-08-13
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What a waste of a good place , the beer was fine and prices very Wetherspoons but as is often the case the clientele let the place down . Foul mouthed locals etc etc
Paul H . 2021-08-09
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Much as I like the food, the choice and quick service you generally have to put up with some quite loud patrons. This one was a lot quieter than many 'spoons pubs we have been in.
richard1967a . 2021-07-23
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not being familiar with Winchester , we chose the Old Gaolhouse to have breakfast . we had helpful advise relating to the covid regulations , were well looked after , the breakfast and coffee were superb and very reasonably priced
berniejBillericay . 2021-07-08
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Had a great seat near door. Had a meal each. Good value. Our server was extremely helpful and warmed the glass for my brandy. However we were informed by our amazing server that they could not continue to provide the excellent customer service of warming...
Hotspots21st . 2021-07-04
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Still full of drunken students preventing customers from eating. The staff go on and on serving these drunks, because they are students themselves and socialize with them. Things have got to change here; the locals are already getting fed up with the place. On a...
Ollie P . 2021-06-11
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Absolutely amazing guy. Served us all night long and didn’t mind the multiple shots. Hope he sleeps at night knowing that there are 5 girls who will happily attend his wedding coz we know the service will be amazing !!
jasmin r . 2021-06-08
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On steak night they have no steaks, on curry night they have no curry, and on fish night they run out of fish at lunchtime. The service is dire and the staff poorly-trained. Also the place is generally run-down and unclean. I would not recommend it to anyone visiting Winchestet.
Ollie P . 2020-12-26
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Not the cleanest and had hardly anything on the menu 😕 When food did arrive the burgers were pink inside!!
jackiehB1564QL . 2020-12-24
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I wish I had read the reviews before we visited today. We always frequent Wetherspoons wherever we go as food and service always exemplary. Not so today. According to Covid Regs a member of staff should be at the door to ensure masks are being worn, hands are sanitised and Track and Trace adhered to. We waited for a while and then after doing all above, decided to find our own table. I then had to find our own menus and also had to find a member of staff to find out what the Tuesday steak special was all about. She was totally unaware of what I was talking about and didn't even have the courtesy to go and ask someone else for assistance. After going back to our table we waited for some time and when no one came to take our order, we got fed up with waiting and walked out. Shocking customer service.
Colleen M . 2020-12-15
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The staff are rude and poorly-trained. The service is careless and unprofessional. On a steak night they had run out of steak by 6:00pm, and the shift manager's helpful comment was that we should have got there earlier. A visit to this pub is a most unpleasant experience, and we are unable to recommend the place. We are both 24 years old and work in hospitality, so we know whereof we speak. Staff training is desperately needed here; they should be made to understand that they are not there to serve their 'uni' friends and ignore everyone else. Note to area manager: Pull your finger out.
Foodwatchuk . 2020-10-08
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had the sweetest bartender called Sarah, she was so sweet and nothing was too much for her. Whatever spoons is paying her is not enough!! She went above and beyond!
CodyBbbb . 2020-09-15
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Traditional Wetherspoons, cheap drinks, but avoid to order the mixed grill, as they serve it cremated
DIMITRY73 . 2020-08-30
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Efficient service, friendly staff! Will happily come back. Good choice of gin, social distancing and hand gels in place.
MrNaga . 2020-08-20
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awful staff awful food shockingly disgusting restaurant and only gave me £10 max with the government scheme although i pointed out it should be up to £10 per head not transaction, of all the wetherspoons ive been to this one is the pits. it is however consistent!!!!! consistently awful food thats cold and poorly cooked rude staff that are highly untrained, the management would be better working in a zoo( marc you know who you are)do yourself a favour and read all the reviews as this place should be avoided at all costs,walk around the corner and spend a couple of quid more on a fantastic breakfast at oniels.
gavinskirth . 2020-08-11
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Sorry but what a dump! Winchester is full of nice places to have a drink or meal. I don’t know why people will go to that place! It’s full of alcoholics and smelly men. Avoid!!!
jfQ1392JR . 2020-03-21
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I am beyond disgusted at the staff in this establishment. They are rude, insensitive and downright disgusting. They lack a common understanding of mental health and how it can affect individuals on a day to day basis and lack any kind of empathy one would expect to come across in the modern day. The food was banging, no issues there. Prices amazing. But terrible service!!!!!!!!!!!!!! Go to literally any other spoons I beg IT'S MAD
707essiem . 2020-02-13
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This is a great pub/ diner but it has become too popular and is often very crowded and noisy, more suitable for the younger/ student crowd.
GerryO116 . 2020-02-11
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This place is tatty, it is dirty, and seems to be full of noisy youngsters gazing at their phones. We normally enjoy going to Wetherspoon's, but not this one. Probably best avoided.
Mercman111 . 2020-02-06
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I called in on Tuesday for lunch. I ordered my food and drink on the Wetherspoons App and both arrived very quickly to the usual Wetherspoons standard.I couldn't see any menus on any of the tables around me, so am I not sure of the reason for that.Another Wetherspoons crossed off my list.
LizzieA1967 . 2020-01-24
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Three of us dined here on a Sunday evening. We don’t expect fine dining from a Wetherspoon pub, but the standard of the hygiene and food really was appalling. One of us had a pizza which was fine. My mushroom risotto with pulled chicken was crispy round the edges, chewy in the middle, luke warm with stone cold chunks of chicken on top, not pulled or carved, just chucked on. The All Day Brunch was also luke warm and overcooked, so the beans were dried out, the black puddings (for which we paid extra) burnt and hard, and the chips rock solid. The table, chairs, carpet were all filthy. We had to ask for milk for the self-serve coffee station, which was also filthy. Yet we had to ask the girl waiting tables to leave it when she tried to remove plates while one of our party was still eating; her time would have been far better served cleaning tables, chairs and the coffee station than rudely removing plates from a table where diners are still eating. We will never return. It was dirt cheap, but the ingredients cost the same whether they’re cooked well or burned and then left to get cold.
jennyanne6 . 2020-01-13
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Very easy to be dismissive of Wetherspoons but we had a really good breakfast here. 2 of us had cooked breakfasts and unlimited coffee. The bacon and sausages were very good quality. The dishwasher didn't do the best job on the cutlery but we were able to wipe it down without issue and there was evidence that this wasn't probably unusual because staff were busy cleaning fixtures and fittings. Am very likely to come back again for breakfast.
Winch2231 . 2020-01-03
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We went for a late breakfast and it seemed that most of the food had been sat there most of the morning.The eggs were freshley prepared, but everything else didn't taste fresh.The sausages were missing from my plate so had to ask for them!
Anorak51 . 2019-12-27
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Wetherspoons is always good, but the experience a the Old Gaolhouse in Winchester didn't meet usual expectations.It was still "OK", but not "great" as normal. The atmosphere was vibrant and "normal" for a Wetherspoons, but the member of staff who took the order appeared "to be distracted" and the service was far from what was expected. The food was OK, but some parts were over-cooked (eg. the burger) and some under-cooked (eg. chips) which is unusual for Wetherspoons which is normally very consistent.
John_C_Ldn . 2019-12-19
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After having to wait for 45 minutes, and reminding the staff, when it arrived the bacon was black, hard and burnt, the eggs were crispy and hard, the hash browns resembled Lego bricks, but the baked beans were cold. Its the worst meal we've ever had, but the bar was busy by now and had no time to talk.
William R . 2019-12-18
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We visited the Old Gaolhouse, Weatherspoon’s pub in Winchester whilst visiting the city for a one night stopover and meal with some friends. We had chosen the venue for a meeting up place as it was convenient for those who had travelled by rail and those who had driven and already parked up,
Stewart C . 2019-12-14
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Had a fabulous meal during our stay in Winchester. The food was wonderful and the service was absolutely fantastic. Almost wish we lived here just to visit here again
Jeffrey G . 2019-12-06
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Been in many Wetherspoon establishments around the UK and have never been in one so full of obviously underage 'kids' drinking alcohol. Called in on Wednesday night at approximately 2145 and it seemed fairly lively and noisy but all seemed ok from the bar. It wasn't until we got our drinks and went to find a table further in that we entered what can only be described as a school drinking den. Not sure if Wetherspoons operate the 25 policy but at least 10 of the 20+ kids present didn't even look 15! This is not just my opinion but that of the other four people that I was with.
the_wagsta . 2019-12-06
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This is the worst wetherspoons I have ever been to for service. Totally disorganised, a waitress gave two meals to table next to us, it was not their order, after a lot of discussion she took them away, wandering around eventually gave to the right table, they commented on the wait! and it was not very warm!!
Sunny-10091 . 2019-12-03
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We went to The Goalhouse in Winchester for breakfast yesterday 30th Nov. We ordered on the ap and had our mugs for hot drinks. I queued for 20 min for coffee as one machine broken. But our breakfast took 1 hour to come to us . My husbands arrived minus the eggs and mine arrived with poached eggs stone cold. We are so used to our local in Caerphilly being such good service it was such a surprise to realise some Wetherspoons are rubbish at service. Wasted 90 minutes on a weekend break
Susan T . 2019-12-01
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Called in here for lunch while xmas shopping. menus hard to find and when i ordered was told 30 mins for food for a jacket potato with salad and 1 burger meal and fries.At the same time ordered 1 lager and 1 water which duly arrived with a hot glass!!!After 35 mins waiting i inquired how long our food would be and was told that it was a 45 minute wait instead of 30 mins and should not be much longer.The food arrived only for the jacket potato to be at best warm and the salad served on a hot plate!!!.How disappointing.
TheWanderer1691 . 2019-11-25
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Stopped here for breakfast one Weds morning when in town for work. Served quickly and ordered the eggs benedict. It didn’t take long to arrive and the eggs were perfectly cooked with lovely runny yolks. It is very good value, you know what you are getting and this place was fine. No issues, good service and it did the job. No problem with this and would return.
GaryB-Dalton . 2019-11-15
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My friends and I went out for a few drinks before going else where. Had a couple of drinks before we got there. Bouncer on door said we weren't allowed in and needed to go get a coffee despite us only having a few drinks before hand. Very rude and intimidating. Business lost money because of him.
Molly99may . 2019-11-09
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Ordeed through the app and waited for a meal which came and looked dry . The accompanying drink came 5 minutes AFTER the meal.
richardhF7996WD . 2019-10-24
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Very convenient boozer, visiting Winchester whilst in the south for the great South Run & this pub was a good option for drinking beer as it was pretty much half the price of the other places, across the road £8.50 for 2 beers, in this joint it’s £4.50, one drink was off but staff were happy to change it to a different brand at no extra cost, will be back in Winchester in February & will be chugging a few cold beers in this boozer again.
SammyCthe1st . 2019-10-22
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I came to the old gaolhouse with a couple of friends and we ordered our drinks upon the application. The service was bloody slow and we were sobering up which was an unfathomable problem for us on the night. 1/10 for effort you useless pricks
Henry I . 2019-10-15
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Had breakfast here for three days. Each time they forgot something from the order. Beans on all days were cold. Good value though. Had to skip tea as everyday the milk was off.
Peachey68 . 2019-10-05
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Hi,me and my girlfriend visited on a lovely couple of sunny days in September,good that they had some tables outside that we used,sat inside one evening and had a lovely curry,great choice of drinks,better clientele than most weatherspoons,very clean inside and out ,no sticky tables like most weatherspoons have which is very good,nice vibe,(only downside is that when ordering from the app which is what we do all the time there is a long wait for drinks, highly recommend this establishment.many thanks Tony and Jo, Brighton.
snooker147147 . 2019-09-29
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Popped in for a late lunch on Saturday. Empty tables were all clear and actually wiped clean. Ordered via app, drinks were speedy but over half an hour wait for food. Ordered pizzas which were tadty and worth the money. Happy when visiting the toilets that we didnt have a long walk !
michelleaE3291RB . 2019-09-16
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A sunday evening visit found it quiet, with quick efficient service of decent food and a good selection of well kept beers and gins.
Charles F . 2019-08-23
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513 Opinions
We always like this pub for food and that the costs are kept at a decent price. Always give you good size portions too. We have found staff always busy, the thing is you can’t tell if it’s a pub or a restaurant. Which is quite confusing, trying to do both and when you’re queuing you don’t know if it’s for food or just drinks. There is one lady there that is quite rude to people but we didn’t see her this time. But this lady will ruin this pub if she isn’t careful. But we do like the food here!
138 Opinions
This pub proclaim on their very own website to be a ‘friendly local pub’, ‘families welcome’, ‘friendly publicans’, ‘where community comes together’, ‘you’ll feel part of the family’…which is quite frankly outrageous given our two experiences here. On the first occasion my little boy became upset in the pub (over something i cant remember- but hes 4, so standard 4yo behaviour which lasted only a minute or two). And when i came back in from the garden, I heard them laughing and one member of staff said ‘hes a brat, and his mother just cant control him which isnt my problem’. Then (heaven knows why we went back) - my friends little boy cut his cheek on the side of a bench in the beer garden - they refused to give us any first aid or call a taxi for A&E, let alone any empathy or basic duty of care. When my husband challenged the manager (Ade) and he said to us ‘if i had my way id make this an adults only pub so we dont have to deal with these nightmare kids’. I could not believe how cruel and uncaring the people working here could be. A little boy had hurt himself and they couldn’t have cared less- but more than that- they were hostile, unhelpful and offensive about the whole thing. Despite it being our local, we have not returned- and we will not be.
204 Opinions
lovely pub but my only complaint is that legaly when a drink has been served that drink must be supplied to the recipient no matter what the time is and in the case of my visit i bought a drink near closing time and as soon as I bought that drink it was taken of me which is not just illegal but also unfair so for this reason I can not recommend this establishment at all
135 Opinions
£26.50 for a day pass, although asked for £30 which includes donation. Our party was made up of 5 adults - we didn’t donate. To put into context, my husband and I have been members of Marwell in our days before our children. It holds a special place in our hearts. We moved away but always managed to make at least 2 visits a year as the children grew up & still do - the kids are now into their 20’s and often visit with us. Sadly the experience over the last 10 -15 years has progressively gotten worse. Every time we go we hope it will be better. Marwell was always at the forefront of conservation and education & had an extremely successful breeding program for the rhinos and giraffes. Much money has been spent on enclosures that didn’t work, the snow leopards, the cheeta, the walkway over the persian leopard, now cloud leopard, the new tropical house, the gibbon enclosure, kids play areas. Now it is a shell. Few animals, lots of paddocks full of weeds, & plastic bottles & little or no information. The annual membership is a steal but place feels more of a kiddies play area than a serious home for conservation and education. It’s expensive and disappointing. Bit on context - The Cotswold Wildlife Park is £19 for an adult. A much smaller facility but full of animals and information & staff happy to help and answer questions.
2568 Opinions
Came in for some drinks with friends- the women wouldn’t leave us alone the whole night. Watched us on the CCTV when we weren’t doing anything wrong and asked us to leave when we had bought lots of drinks. The food is sub par and the drinks extortionate . There are so many better pubs in Winchester so go to them.