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The best restaurants serving British food in England
31.685 Restaurants on GastroRanking
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21 Opinions in 1 websites
Really bland milkshakes. Ordered one salted caramel and one Maltesers milkshake for myself and my partner and both tasted like nothing but vanilla ice cream. Really disappointing especially for the price

18 Opinions in 1 websites
We arrived to find that the staff appeared to be overwhelmed, so I walked through to the main pub, where I asked the other staff if we could order tea and cake. Once the staff arrived we were swiftly given the cake options, and asked for tea for two and a soft drink. We had to wait for about 15 mins for our drinks, after the cake had already been deposited on our table. It took several prompts, to be told that they had a rush on, and they were waiting for drinks. The actual cake was very tasty, but the occasion would have been so much 8mproved if the drinks had arrived at the same time..

14 Opinions in 1 websites
Went for dinner with a friend / colleague we had the absolute pleasure of being served by Lux during our visit, and the experience was nothing short of phenomenal. Lux made us feel welcomed and comfortable, was attentive without being overbearing. The level of professionalism and genuine care she provided made our meal unforgettable. If you're lucky enough to have Lux as your waitress, you're in for a nice experience. Highly recommend!

14 Opinions in 1 websites
Cheap cheese cheap bread cheap everything ewww avoid prices change each time you visit just depends who’s serving

13 Opinions in 1 websites
Worst service ever seen in entire London. I wish I could give zero star. We ordered fish and chips with drink twice from weather spoon app different days. We been told they are out of fish. I told them we been serve drink already from bar so they were like okie we will serve you fish and chips other wise their was no. There is no customer service at all. No one cares. Every time I go with friend it’s zero customer service. Management need to be changed. Very bad. Everytime disappointed.

12 Opinions in 1 websites
When it comes to customer service this cafe offers none. Everything is wrong with the older lady who appears to own the business. Her tone, mannerisms and general way of speaking to customers comes across as rude. We put the parasol next to our table up as it was baking hot and got shouted at to put it back down again - apparently because of the wind. We ordered off the menu board and were told very abruptly that there was no hot food and to order something else. Both of these points are absolutely fine - it is the way she went about telling me! All snarly and aggressive. I also asked for some tap water for my dog and was met with another shouty response that they did not do water for dogs. We decided to buy a bottle of water for our dog but still she was not happy to help with a container of any description! Bearing in mind half of this business is an ice cream parlour, who presumably have empty ice cream tubs almost daily, the lack of containers puzzled me. Furthermore, when you read previous reviews all saying the same about dog water, as a business owner, would it not be wise to hold onto a tub or two to keep the customers happy and wanting to return? Clearly not at Surf n Sail, they like to be as rude as possible and leave customers as unhappy as possible. On a positive note, the location is fab and the ice cream is great. Such a shame all classes on customer service appear to have been missed by the owner!

9 Opinions in 1 websites
We arrived at 3pm and were instantly informed that the tea room was closing at 4pm. We wondered if it was already closed as it was partly lit, with very dim lighting and we were informed that the heating had broken down, no apologies were given. The staff were extremely unfriendly and there was a distinct chill in the air not just from the lack of heating. The attitude of the staff was that they could not be bothered and customers were distinctly unwelcome as they were only interested in cleaning the tea room and tidying the tables. Whilst eating our scones that were delicious, staff were sweeping the floor around our feet as if they could not wait for us to leave so they could close up and leave. I bought a few products at the end of our tea and was overcharged by £18.00. When I queried the error I was told by three members of staff that the total charge was correct and when I insisted on seeing the manager he offered me £15-01 in cash even though I had originally paid by debit card. After further lengthy discussion and calculating I eventually received the correct amount of £18-00 in cash. We were extremely disappointed with the service and attitude of the staff, particularly the argument regarding the products purchased, where I was informed many times that I was in error. No apologies were forthcoming and I left the establishment with a nasty taste in my mouth that wasn't caused by the food I had consumed. The manager was less than helpful and when I contacted head office I was told that the errors and sub-standard service were due to staff shortages and inexperienced staff. We have visited many other branches of Wilkins tea rooms throughout Essex and found them all to be excellent with friendly and cheerful service and apologies for delays or when an item on the menu has been unavailable. I would avoid this particular branch like the plague.

9 Opinions in 1 websites
Llamamos y reservamos el té de la tarde para 4 personas anoche para tener hoy a las 2 pm. Pedí una zona tranquila para sentarse, ya que mi madre está a medio camino de la quimioterapia. También pedimos sándwiches de pescado. Llegamos un poco temprano, pero avisé a recepción que estábamos aquí para el té de la tarde, no parecían saber nada al respecto, pero nos dijeron que esperáramos en el salón, que no había problema, no podíamos comprar una bebida ya que el bar no estaba abierto, así que nos sentamos y esperamos, el gerente vino y dijo que solo lo estaban preparando y vendrían a buscarnos cuando estuviera listo. Esperamos y esperamos y a las 2. 20 Mi padre lo persiguió y nos lo llevaron a la sala de estar alrededor de las dos. 30 y servida en una mesa de centro sin espacio para ello y con bocadillos de salmón. Luego aconsejé que no nos gustaban los sándwiches de salmón, así que el camarero se llevó todo el té de la tarde y tuvimos que esperar otros 15 minutos para volver. Fue absolutamente repugnante, aparentemente los bollos estaban recién horneados y calientes cuando en realidad eran duros como la roca y fríos como la piedra y rancios y parecían sacados de un paquete, apenas había suficiente crema para extender una capa muy delgada en algunos era así de duro que no eran comestibles. Los sándwiches blancos estaban rancios, los de mayonesa de huevo eran viscosos y los pequeños pasteles seguían congelados. Estoy bastante seguro de que olvidaron que íbamos a venir y pusieron todo lo que pudieron juntos. No quiero ser grosero o desagradable, pero el caballero que nos sirvió era muy descuidado y tenía un olor horrible. Le informé a recepción cuando pagué la factura y puedo confirmar al 100% que no recomendaré ni regresaré. Esto fue muy decepcionante, ya que este fue el primer descanso y salida desde el diagnóstico de mi madre, y definitivamente fue la peor experiencia de té de la tarde que he encontrado.

6 Opinions in 1 websites
Owner lied about what pizza he does. He told us it was the same as the photos on just eat and what a silly lie that was. He then went on to take the payment first. As i turned up to the restaurant i collected the pizzas and opened the boxes and they looked nothing a like the pizzas we were told that we ordered. I then respectfully asked for a refund as not only did he make the wrong pizzas he lied. He then went on to be aggressive and rude by demanding theyre not different and if it is becasue “the basil isnt on top”. He is a rude old man who is a liar and im warning all of you to not order anything from there!!! Photos to follow: Do not order from here. Honestly the one star rating is generous

6 Opinions in 1 websites
This is the main restaurant for the Spa Hotel - a lovely hotel in Tunbridge Wells. We expected it therefore to be at least good and cancelled a restaurant booking in town to try it. There were very few customers when we went at 6.00pm on a Saturday evening. The restaurant itself is lovely inside and has great views and friendly, helpful and good humoured waiting staff who were brilliant with our 4 year old daughter. The problem is the food. It is expensive but hardly even mediocre. Our bread platter had bread that was so dry our daughter couldn’t eat it and we returned it. My starter was a meat terrine that was frankly a dull slab and rather tasteless. My wife had salmon mosaic starter that again was bland. Our main courses were pork belly - with mashed potato that tasted like Smash - and a vegetable petit pain concoction that was small and tasteless. My daughter had ‘fish and chips’ where the fish pieces were mainly a very dry batter like substance. Again she left most of it: I ate some to see why and regretted it. Dessert for her was fine but it was just fruit and ice cream. So the meal was expensive, very disappointing and very slow indeed to be served - amazingly so when at first we were the only diners. This is such a shame as breakfast in the morning is fine and again the serving staff are excellent. We will definitely stay at the hotel again but next time we won’t be having an evening meal in the restaurant!

6 Opinions in 1 websites
Personal increíblemente grosero. Esperamos 15 minutos para un café para llevar después del club de carreras y preguntamos dónde iba a decirse “solo espera afuera, será mucho tiempo”. Luego nos dieron café frío como castigo por preguntar dónde estaba. AVOID

6 Opinions in 1 websites
We always go to This cafe and we have never had any issues our food is always fresh and the staff go above an beyond ❤️thanks to the team for lovely service and lovely grub