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3.0

Based on 8 opinions finded in 1 websites

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Nº 830 in 889 in Scarborough

Nº 251 of 259 British in Scarborough

Score
OpinionsNoteTripAdvisor83.0

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We called and booked afternoon tea for 4 people last night to have today at 2pm. I asked for a quiet area to sit as my mother is part way through chemo. We also asked for no fishy sandwiches. We arrived slightly early but I advised reception that we were here for afternoon tea, they didn’t seem to know anything about it but we were told to wait in the lounge which was no problem, we could not buy a drink as the bar wasn’t open, so we sat and waited, the manager came and said they were just preparing it and would come and fetch us when it was ready. We waited and waited and at 2.20 my father chased it up it was then brought to us in the lounge area around 2.30 and served on a coffee table with no room for it and with salmon sandwiches. I then advised that we didn’t like the salmon sandwiches so the waiter took away the whole afternoon tea and we had to wait another 15 or so minutes to come back. It’s was absolutely disgusting, apparently the scones were freshly baked and warm when in actual fact they were rock hard and stone cold and stale and looked straight out of a packet, there was barely enough cream to spread a very thin layer on some was that hard they were inedible. The white sandwiches were stale, they egg mayonnaise sandwiches were slimy and the small cakes were still frozen. I’m quite sure they forgot we were coming and threw whatever they could together. I don’t mean to be rude or nasty but the gentleman that served us was very unkept and had an awful odour. I informed reception when I paid the bill and can 100% confirm I will not be recommending or returning. This was a very disappointing as this was the first break and outing since my mother’s diagnosis, and was definitely the worse experience of afternoon tea I’ve ever encountered.

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nickis1976 . 2024-09-27

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Staff rude, food discussing, Haven't stayed here for a while but always found it to be good but after my recent stay I will not be returning,, how a place can change especially with the wrong person in charge. Don't waste your money go elsewhere

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Susieq . 2021-12-22

MORE AT TripAdvisor

El hotel es una impresionante experiencia de cómo edificios solía ser diseñado, sin embargo, después de unas cuantas décadas, necesita un poco de cuidado y algunas zonas de cruce abiertas climatizando Titanic - una interesante experiencia. El servicio le faltaba atención, profesionalidad y organización, aunque el personal era lo suficientemente agradable. La comida era bastante básico, y pobre en variedad, comestible, pero no estimulante. Las camas no eran cómodas, pero sólo porque eran duras, y no bultos o sucio. La ubicación es estupenda y las vistas del restaurante son geniales. No es el peor hotel de lejos, una estancia agradable para la arquitectura y el acceso a la ciudad y de la playa. Aparcamiento está lejos del edificio así lleva tiempo después te has registrado.

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Sarah L . 2017-03-25

MORE AT TripAdvisor

Teníamos el té de la tarde, que era muy abundante. Había un montón de bocadillos y una selección de pasteles y bollos enorme. Muy buena calidad y excelente relación calidad-precio

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Sal7thomp . 2017-02-14

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Yo he visitado con vistas al mar en "fish and chips" últimos años en Scarborough. Me recomendaron encargados de la tienda local como el secreto mejor guardado. Nunca parecía mucho dentro para llevar, pero las patatas fritas solía ser increíble. No así más. Patatas fritas marrón gruesas como los dedos sirve hoy. Pedí dinero. Freidora era una pesadilla y tiró chips en bin y se negó a hablar. Ha cambiado de manos? No sé, pero nunca, nunca volver. Normalmente me gusta ser positivo con comentarios, pero este es tan malo había preparado para advertir a otros. Se ha tomado el brillo a visitas a Bridlington.

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Tedaway . 2016-05-10

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Hemos comido aquí cuatro veces en los últimos dos años. Sólo puedo comentar sobre el pescado que eso es todo lo que tenemos. Mi marido ha eglefino y patatas fritas y tengo eglefino con una ensalada. Cada vez el pescado es de un tamaño muy generoso y cocinado a la perfección, no pasada empanada (puedes pedir más grande, no sé por qué necesitas jajaja). El servicio es rápido y amable. Sus muy populares como siempre hay clientes esperando a que quede una mesa disponible. El único pequeño inconveniente sería, a veces un poco corrientes, como el restaurante es parte de la comida para llevar, la puerta está generalmente abierto. Pero eso no impidió que comer allí de nuevo.

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Gail B . 2015-05-26

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Mi esposa y yo llegamos en el Royal a 12:15 en domingo de Pascua con ganas de una buena comida de domingo fui a la recepción para preguntar donde el restaurante era y no es necesario reservar. Con un guiño de la cabeza me dijeron que 'allá fuimos en encontrar la habitación totalmente vacío, así que se volteó y fuimos al bar. La camarera nos dijo que el restaurante abrió sus puertas a las 12:30, así que pedí bebidas. A las 12:30 entré en el restaurante para ser recibidos por un "Perdone' que puede usar cuando hablamos con un perro que había roto un poco viento se quedó impresionado yo en realidad me preguntó si es necesario reservar en vez de dejarle a lo que era en realidad en mi cabeza en ese momento. a través de gestos que un hombre joven y dijo que hay que reservar. Me preguntó que si queríamos comer en ese momento mi esposa me trajeron de vuelta a mis sentidos y dicho olvidar que te permite ir. Nunca me han tratado tan gsutó en mi vida y me encantaría leer los comentarios que un administrador puede realizar en este endemoniadamente descarado servicio

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Robbosok . 2015-04-05

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Just come back from a weekend in Scarborough. Stayed in the royal hotel.We decided to have early evening food in the lounge .chose the freshly made burger with hand cut fries.when it arrived the burger was so hard and grissly you couldn't bite in to it.the hand cut fries were covered in little black speckles.an indication that the oil they were fried in was burnt and needed changing.we asked for the food to be taken back.no one came from the kitchen to explain thereselves , instead they sent a stand in manager who didn't have much to say accept do you want a refund .The breakfast was like a cattle market.waiting for hot food to arrive on the buffet .If that's the best you can do brittania hotels. Shame on you .!

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margaretgatenby . 2014-09-16

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Tengo que subrayar que nunca me he alojado en este hotel, así que no tengo conocimiento de las habitaciones. Esta crítica se basa puramente en la visita al salón en una noche de sábado en el Royal.La gran cosa sobre el Royal es que incluso cuando todos los bares de la ciudad está abarrotada, una bebida en el Royal es una experiencia muy civilizada. Estuvimos un grupo de 9 y nos sirvieron enseguida, y encontramos 3 cómodos sofás para relajarse. Había música en vivo con Dougie Stewart, quien es un muy buen músico. Usted puede bailar, puedes pedir solicitudes, y puede charlar con los residentes. en general, una excelente noche.

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Martin D . 2013-03-14

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Mi marido y yo encontramos este lugar en 2009 por accidente, y ahora el almuerzo aquí sobre una base regular, la comida es fabulosa, bien presentado y con un precio muy razonable para un hotel, cambio de 20 libras por una comida de 3 platos para 2, más barato que algunos de los peces y chip tiendas locales y mucho más agradable entorno. El servicio es muy bueno también con un toque de humor cuando Jackie está alrededor.Este lugar tiene lamentablemente tenía cierta mala publicidad es un antiguo establecimiento y tengo que decir que está un poco anticuado, pero muy limpio.Ir a probarlo estoy seguro de que será actualmente nos sorprendió gratamente.

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susancrow . 2012-03-22

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