The Premier Restaurant in Scarborough

Good value for money and really tasty food I would recommend this place and friendly staff really to help you

Went in with a view to eating here however after getting drinks and sitting down realised how dirty and unkempt the place is . Two ladies on the next table had ordered fish pie and had not eaten it and when I asked why they said it was cold and tasted vile which I must admit it didn't look appetising .Needless to say we left when we finished our drinks and went elsewhere.

Shortage of many items, very quiet but still slow service. Not very comfortable. Best avoided as plenty of good alternatives.

Stayed in hotel on a dinner bed and breakfast basis food was inedible and the head waiter rude and pompos

The food gets dished up before the restaurant opens, there is no staff, the food is generally terrible with the odd exception, and it sits there until the restaurant closes. Despite the room information saying it opens at certain hours, the plate clearer in the restaurant often changes it. Eat elsewhere and not in the Grand at all.

Terrible cheap food all over cooked breakfast had watered down juice burnt sausages and over cooked bacon

The premier restaurant is the same food as the bigger restaurant very very poor and not very clean best plan is stay away from the premier restaurant part of grand hotel (hotel from hell )

Self service which was ok. Food not too bad. Breakfasts were nice. Only one sitting for dinner at 7pm.

Used during a one night stay, food not great, would recommend eating out for the cost, lots of choice outside of hotel.

Restaurant situated within the Grand Hotel Scarborough. Good choices for starters, mains and desert. Could have done with a little more advice from staff regarding the meals.

The food was inedible. I regretted the small amount I tried to eat. Virtually anywhere would be better in Scarborough.

Good food, plenty of choice. Nice and quiet. Could do with some tlc in the decorating. But overall quite nice.

Called in for breakfast and was very impressed. Nice clean and tidy restaurant, food hot and fresh and cooked to perfection. Will definitely be visiting again.

Booked premier Restaurant nicely set out cosy less busy more relaxed waitress very helpful it cost £7 per day extre but i think its worth it

Part of the Grand Hotel, this is a decent restaurant, without being outstanding. Buffet food, which is "pub grub" style, but there is nothing wrong with that. You will need to book for dinner.

To add to our general hotel review, this restaurant was supposed to be better than the cheaper one downstairs, 'the Harbour lights' restaurant, but we studied both and the premier wasn't better at all. We were told it would be better food and better service, table service even in the evenings, apparently. Hmm. Not true, we still had to help our selves, being scorched by hot metal lids under too hot lights, having mass produced food, & not fresh. Rubber bullet eggs, tinned tomatoes & hard, crispy fried bread. Desecrated mushrooms. I didn't try the bacon or sausages as I am a pescetarian but they looked ok, the hash browns were okay too. We couldn't even choose where to sit, with our extra payments for Premier dining, no, we were told where to sit. It was a joke, a scam, not worth paying extra for. If that was superior dining I felt even more sorry for the cheaper diners down below decks! On the 2nd morning my youngest found a black dried up thing in her tomatoes, they never did tell us what it was then she found a hair. On the 3rd morning her and her sister went to the local McDonalds, I would have joined them quite frankly but hubby wanted to eat at the hotel as he'd paid for it, so I dutifully stayed with him, but to be honest could only manage croissant and toast, I could stand the old school dinner type food no longer, :-/

Visited here with our grandchildren. Great value meals. Pleasant surroundings and very accommodating staff. Great location.

Nos pasaron al restaurante premier durante nuestra estancia de fin de semana de la boda, encontramos las comidas eran saludables y variada y caliente cuidado con la cocina no tienden a hacer un poco de calor. Fue mantenido en una condición impecable de limpio y el personal era atento y muy agradable, la comida era a menudo y repuesto en general comida encantadora.

Nos encantó el hotel Grand y nos sentimos privalaged hubiera sido capaz de haber estado ahí, si te gusta el moderno hay un refugio al otro lado de ella.

We have eaten in this restaurant during our stay at the hotel. The food is very good and it is self service (Breakfast). The staff is friendly and willing to help. It is also clean.

Probably worth the upgrade to eat in a quieter environment, but the food, whilst more tastefully set out with a bit more choice, is not appreciatively better than the main restaurant. The staff though were friendly and welcoming.

Absolutely brilliant food bit of a wait but well worth it the manger was brilliant very busy but still had room for nine of us

From the moment we walked in although very busy, staff Warm welcoming, good food, good wine and good value!! Well done to all conecerned!!

We paid the extra to eat in here. We had a reserved table which was nice. The staff were pleasant and accommodating. It was help yourself which is always better. The staff were more than happy to assist you if it was needed. The food was varied and cooked beautifully. We would do this again.

Thought we would pop in here for some food. Got to the part where you wait to be seated. It was a 45 minute wait for food but we were offered the fish and chip shop buffet with no wait. So we accepted, handed the money over. We were then told 15min wait. Then told an hour. This was way too long so we tried to get a refund. All the staff were very reluctant to give us this refund pretending to be busy ALL moving glasses around behind the bar. Eventually the trainee came and sorted it. The place was completely empty. Not surprised onr bit. Woeful, half-hearted rubbish

Very helpful staff, clean, good sized room, great location in Scarborough, car park opposite the hotel, would recommend to anyone who wants to stay in the town

excellent staff , very helpful , food great especialy the salmon , cant wait to go back to enjoy more , at a reasonable price .

Bit fussy about my food but found the breakfast, both choice, and quality, Excellent didn't have evening meal as I work nights my meal times differ from daytime people..

meals going down hill in the last two years cooks need retrainingmeat is tough bacon hard bones in fish why have chips at breakfast when you cannot get them at nightalso alot of people dont like spicy food put on better dishes need changing

This restaurant is great, quiet decor and not "in your face" type. Food is well presented and the choice is more than enough to settle the most heartiest of appetites.

Food was always the same, joke shop eggs, watery rice pudding, self service and wasn't the food you'd expect from the name of the restaurant.

We found the premier restaurant much much better than the restaurant below ground floor..Very good choice both in the evening and for breakfast...The staff work very hard but need more staff and more help..Once again several guests complaining to staff But its BRITANNIA HOTEL GROUP .that needs to get there act together...Guests will not want to return unless they start and get right...

eggs dry at breakfast evening meal very nice no concerns with food it was all good didnt like the room or customer services the staff wert intrest in anything you have to say carnt coment on the shows as we sat for 30 mims and didnt enjoy it went to the pub across the room and enjoyed the evening

We went along last night, not to stay but to sample the catering in the "Premiere Restaurant." (15 quid each.) We got as far as paying for the meal. We waited in the bar with our little girl (five months old) for the forty minutes prior to "service" - Time passed quickly as I spent twenty minutes waiting to be served in a crowded bar by the ONE member of staff (Who was clearly doing his best but could not cope with the sheer weight of numbers.) The beer (Tetley's) was not of an acceptable quality, but rather than complain I just thought, I would save a couple of quid and not have another. There were plenty of things to amuse us. I was able to write on the filth on the table, after I had taken the dirty glasses back to the bar, enjoy a walk to the far end of the hotel, as I needed to pass water and the loo in the public bar was "out of order." On my return I was accosted by a drunken Scottish chap, who wanted to "commit loud and sweary acts of violence!" I politely invited him to stop spitting in my face, stop swearing near my partner and baby and to stop talking to me before I assisted him from the hotel! (Looking back, that would probably have been an act of kindness!) The Grand had decided to sell the majority of its rooms to Scottish "Orange-men" who wanted to entertain us all with threats of violence and those amusing hate filled sectarian ditties. I was further entertained listening to the complaints of others, whilst I waited for a refund at reception. We had dared to expect facilities to change our babies nappy. We were told that "We don't provide these facilities." Changing her on a mat on the (working) ladies toilet floor was not an option for my partner, as the floor was full of urine. The gents toilet was not an option for me. It was full of drunks at 1730! On explaining that we could not stay in such a filthy place and risk eating I was told that "We don't do refunds." I asked to speak with the manager and although I was not afforded that pleasure, i did eventually have thirty pounds thrust at me by a receptionist, who left me standing there, whilst she conversed with him, Alas it was evident that she was lacking in customer service skills. We had met the "Wedding Coordinator" previously, who quoted us a dearer price than was showing on line. She agreed to honour the advertised price. How spiffing of her! I would not have my wedding reception at this filthy, badly ran and poorly managed place if it were free. Please don't try to eat here, let alone stay, There is a McDonald's in town and a bus shelter to sleep in before considering this place!

We went along last night, not to stay but to sample the catering in the "Premiere Restaurant." (15 quid each.) We got as far as paying for the meal. We waited in the bar with our little girl (five months old) for the forty minutes prior to "service" - Time passed quickly as I spent twenty minutes waiting to be served in a crowded bar by the ONE member of staff (Who was clearly doing his best but could not cope with the sheer weight of numbers.)The beer (Tetley's) was not of an acceptable quality, but rather than complain I just thought, I would save a couple of quid and not have another. There were plenty of things to amuse us. I was able to write on the filth on the table, after I had taken the dirty glasses back to the bar, enjoy a walk to the far end of the hotel, as I needed to pass water and the loo in the public bar was "out of order." On my return I was accosted by a drunken Scottish chap, who wanted to "commit loud and sweary acts of violence!" I politely invited him to stop spitting in my face, stop swearing near my partner and baby and to stop talking to me before I assisted him from the hotel! (Looking back, that would probably have been an act of kindness!) The Grand had decided to sell the majority of its rooms to Scottish "Orange-men" who wanted to entertain us all with threats of violence and those amusing hate filled sectarian ditties. I was further entertained listening to the complaints of others, whilst I waited for a refund at reception. We had dared to expect facilities to change our babies nappy. We were told that "We don't provide these facilities." Changing her on a mat on the (working) ladies toilet floor was not an option for my partner, as the floor was full of urine. The gents toilet was not an option for me. It was full of drunks at 1730! On explaining that we could not stay in such a filthy place and risk eating I was told that "We don't do refunds." I asked to speak with the manager and although I was not afforded that pleasure, i did eventually have thirty pounds thrust at me by a receptionist, who left me standing there, whilst she conversed with him, Alas it was evident that she was lacking in customer service skills. We had met the "Wedding Coordinator" previously, who quoted us a dearer price than was showing on line. She agreed to honour the advertised price. How spiffing of her! I would not have my wedding reception at this filthy, badly ran and poorly managed place if it were free. Please don't try to eat here, let alone stay, There is a McDonald's in town and a bus shelter to sleep in before considering this place!