Based on 3.766 opinions finded in 2 websites
Based on 3.766 opinions finded in 2 websites
Nº 711 in 889 in Scarborough
Nº 218 of 259 British in Scarborough
Opinions
A* breakfast despite being very busy
Zed Burg . 2025-05-08
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Popped in here for breakfast before heading home. Lovely welcome for a first visit, Connor explained how everything worked. They had a great selection of drinks, tea, herbal tea, coffee, juice , muffins, toast, crumpets, and pastries. I think they had everything covered. We ordered two vegan/vegetarian breakfasts and two full English. It was great to see that the veggie and meat options were on different sections, so there was no cross contamination. I thought this was very thoughtful. The food was very good, especially the mushrooms. We will definitely visit again and can highly recommend.
MJ Nicko (M.J.N) . 2025-05-08
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Toilets was very clean. Lol. No more secret pees
Mark Mason-Prescod . 2025-05-07
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Stayed at the premiere inn attached to it, they had no food for breakfast despite being there at 8:45. Server told us to go elsewhere as even if we could have been fitted in, they had no sausage, bacon, eggs or mushrooms. Absolute joke!
Philip Carr . 2025-05-05
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Been here many times, food is average as expected for a chain pub but it can depend on what you get, some dishes are really nice. Staff are always really friendly and service is pretty good even on a busy day.
grace Heaton . 2025-05-03
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Food was OK. Service was slow. Staff friendly.
Jeremy . 2025-04-29
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Went there for a breakfast, never again.Short staffed, not much food,what there was,was dry, over cooked.chef was having a mare I think No juice available coffee machine ran out of milk. Didn't start the day off well at all.This was 8.45 am aswell,not late.
skootz nic . 2025-04-28
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The restaurant that Premier Inn is attached to. Good food and service
Peter Noble . 2025-04-23
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Went for breakfast thought we were getting a good deal as kids eat free, they had fruit/pastries etc which they enjoyed, however go to the cooked breakfast..waited 25mins for eggs they could see there was a queue but nothing, we had to ask several times if there were any eggs coming.the bacon had a greenish shine to it and wasn't cooked, the sausages were burnt, apart from them bringing 3 trays of hash browns out the other food was nearly all gone (apart from bacon) , ate the egg and toast but nothing else was really edible by this time, they apparently knew they were going to be busy, unfortunately won't be back
Lynn Brown . 2025-04-19
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Terrible breakfast. The food from the breakfast buffet associated with the Premier Inn was very poor, everything was cooked badly. Nothing was ever available all at once. The food was either over done or under cooked. Every tea pot had the paper ticket from the stringy tea bag left inside. No plates when the food came out from the kitchen then other guests would come back with there plates and take food from the buffet leaving again no food. Nightmare of a place. I'd strongly recommend eating elsewhere if booking with the Premier Inn. Service was slow and you felt like a burden on the staff for asking for anything. The atmosphere was good if you like people watching as there are people standing in the que on paused mode waiting for food to come out in turn causing a que because no one knows what the heck is going on. Won't return.
Paul Kerr . 2025-04-18
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Lovely restaurant! Friendly servers and good food
Conor Mchale . 2025-04-17
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Many reservations on tables that were never used..lunch menus not available..segregated ingress to premier inn..some unhelpful staff incl the manager
Peter Harrison . 2025-04-11
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Breakfast not great, bacon inedible. Expensive if you haven't got children with you to take advantage of the 2 kids eat free with paying adult
C Bingham . 2025-04-03
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Welcomed by the staff straight away, which were super friendly and chatty! we chose our seats and ordered at the bar! Food was quick and amazing but desert was to die for! Triple chocolate brownie melted in your mouth and overall experience was amazing 100% will be back!
Megan Trott . 2025-04-02
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We popped in for lunch while having a day out in Scarborough. Very good food reasonably priced and the staff were friendly and helpful throughout. Would definitely come back again
Ben Wigley . 2025-03-29
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Been here twice for breakfast both times been lovely food ... There's either loads of food out or your waiting on bits on both occasions but food still lovely
Jordon Allen . 2025-03-28
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Had carvery. Quieter time. Selection of hot food.
Liz Pat . 2025-03-24
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Lovely meal and family catch up over some perfect drinks and delicious excellent quality food Meals were cooked to perfection
Moss Sniffer . 2025-03-21
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Lovely place to have breakfast thank you
Elizabeth . 2025-03-20
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A great place at good value. We popped in for an evening meal, there was plenty of choice. Stayed for the rugby
Linda Crowston . 2025-03-16
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Very tasty food and reasonable quality and quantity. It was very busy when we were there (Sunday carvery) and there could have been another member of staff provided maybe to help out with the volume of people.
Stephen Price . 2025-03-16
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Liam was extremely helpful and patient when we were experiencing difficulties with the blue light card app.Our food and drinks were processed before payment completed to ensure our food was being prepared.
Ashley Jones . 2025-03-10
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Had a lunchtime meal and we were served at the counter by Caitlin. She was very friendly, helpful and made some good suggestions as to meal choices we might like. Allergy restrictions taken seriously which was reassuring. The meal itself was very nice. We had various meals between us including gammon and chips + lasagna & garlic bread. Good size portions considering we choose from the Value menu (£6 a meal)...and much nicer than recent pub grub we have had elsewhere. Lovely desserts too. The pub was quiet considering it was Friday lunchtime but still had a pleasant atmosphere. Everything was nice and clean and we would definitely consider going here again. Well done to all the staff... and especially Caitlin👍
Joanne Wilson . 2025-03-07
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Had a lovely meal with attentive, good service from the team ... Thank you Alexi, Sofia and Chelsea
chris roberts . 2025-03-03
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Very good breakfast £11 each and kids eat free lots to choose from bacon eggs sausages ect bread yoghurt, fruit, buns, croissants coffees galore beat place in Scarborough if you have fussy kids or not.wheelchair freindly. We were late in and the staff members couldn't do enough for us.Thank you.
Simon Lee . 2025-03-02
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It was my birthday on the Thursday and my son treat my there 5 of us and my fellow didn’t get ht he asked for we told the assistant she was arrogant and slapped the eggs on the table. Because he asks for eggs and. Food was cold
michelle roys . 2025-03-02
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Sadly Brewers fayre are going downhill fast chap produce. I will say it was inexpensive but owners need to return to previous suppliers.
sue llewellyn . 2025-02-27
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Had a fantastic time, nice atmosphere and friendly staff
Lisa Simpson . 2025-02-23
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Pleasant low cost traditional pub food. Staff very friendly. Restaurant clean and tidy.
Lisa-Jane. . 2025-02-22
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Quality food and bar staff were amazing: Chelsea and Jess. Thank you so much .service was fantastic.Great service keep up the good work.
Andrew M . 2025-02-22
MORE AT TripAdvisor
Really friendly staff and excellent choice of drinks. Really nice atmosphere and good for children. Always pay a visit when in Scarborough
Michael L . 2025-02-21
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A pesar de estar muy ocupado con grandes reservas durante el fin de semana su desayuno era caliente y abundante y nunca estaban esperando. Encantador restaurante limpio con un agradable desayuno conjunto de servidores.
Lochnessmummy . 2025-02-17
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The service was very slow and when the food came seven chips and seven peas and a small pie and it was cold what a waste of money
David A . 2025-02-16
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Air conditioning blowing cold continuously. Member of safe said to move where I was sitting because she was very warm, not for the amount of work she was doing.
Anthony M . 2025-02-15
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Had a lovely meal with a colleague. Sophia took our order and brought our meal over.she gave excellent customer service.she promoted the offers that were available to sign up to.A very happy smiley young lady...great service and food we will be returning again.
Janet Street . 2025-02-06
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Very good customer service. Nothing too much trouble.
andrea mccormack . 2025-01-30
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We had breakfast here. Vegetarian sausage and bacon available if you request it. Food was good. Big choice.
Dianne Holland . 2025-01-18
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Very nice atmosphere and very polite staff clean area
Shannon Jade Hemmins . 2025-01-07
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Came with my partner at 7am for breakfast after traveling, doors where not open, was mwt by a rude member of staff who asked if we had a booking - obviously not at 7am. Told us if we could be in and out in 5 mins we could have breakfast - don't actuality believe it. 300 bookings at 7am? Hmmmm don't think that's realistic especially on the 4th of January. 5 mins to eat a meal in a buffet? Maybe have a think about re training your staff.
Glyn Williams . 2025-01-04
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Went on Xmas day and it was a total shambles staff where run off their feet the tables where not even set waited over 30 minutes to be seated then only to be told the staff had lost our order so that took another 30 minutes to sort out and In the middle of all that the staff where arguing with each other not very professional at all will not be going back anymore
Andrew Scott . 2025-01-03
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Paid £14 for a main meal burger and came more for a kids meal burger, burger sauce on it was size of a Very Small pea, took 45 mins wait and the place was almost empty, hubby had the gammon that needed cooking longer looked like it jumped in pan and back out again, we eat here regularly and the portions are getting smaller and smaller, will say the Sunday carvery is very good though especially if you go for 12-12.30pm
LynnandRob . 2025-01-02
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We ordered at like 1pm it didn't come untill an hour and a half later it came just for the STARTER the starters were tiny the garlic bread what I got for starter was so small it didn't fill no one I don't recommend this place at all I do recommend wetherspoons it's only a 2 minute walk from their.
Rowan Dolan . 2025-01-01
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Good service. Our 2nd visit between Christmas and New Year.
Michael Costello . 2024-12-31
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Christmas dinner was awesome the staff worked really hard thank you so much for making our Christmas dinner so special 😀
Vin Shirtliffe . 2024-12-25
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Staff, not welcoming, we changed our plans to stay for a meal, one drink and we left for somewhere with better atmospher. Back at Premier Inn before Christmas 2024, will try Carousel again hope bar staff are a bit more welcoming.
JIM HARPER . 2024-12-18
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Had to get some napkins and cutlery from another table as they hadn't been replaced. Staff appeared not to be interested in the customer experience, I felt like an inconvenience. Artifical plants were thick with dust. Food wasn't amazing either... ingredients lacked quality. Quite disappointed having visited a few years ago and really enjoyed it.
Ann Bradbury . 2024-12-05
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Nice restaurant, staff were very friendly, not too busy. Lovely Christmas decorations. Food was lovely, we had the festive menu which was a great price. Great offers for Monday to Friday too so we will definitely be back.
Elise . 2024-12-03
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Drinks very exspensive, and was not informed the soft drinks were refillables
David Sproson . 2024-12-01
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Food good and good selection of drinks
Nicky Webster . 2024-11-17
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Had bowl of fries i got 12 if that. No-one in, think it says ot all. Never again.
Tracy Goodwin . 2024-11-17
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For a large pub and the fact it was late on in the day on a Saturday, it was very clean and the staff were very polite. Food was good and nice selection of beer.
Buttery Biscuit . 2024-11-09
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Brilliant value for money. A few of the staff members were not overly customer friendly especially with children with special needs. All the food was hot and plentiful, good coffee and clean areas, would recommend though.
Lisa Binns . 2024-11-04
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The menu had a great range and tasted great, the staff were friendly, helpful and polite.
Iain Mc . 2024-11-02
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Stayed at the connected hotel but couldn't get breakfast at the Brewers Fayre they had run out of food & had not restocked..VERY DISSAPPOINTED
Nick Butler . 2024-11-01
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Everyone was complaining about cold food and waiting over an hour to get it so after waiting half an hour to be told it would be at least another 30 or so mins we gave up asked for an refund and left as we had 2 small hungry boys who couldn't wait any longer
Karen Spencer . 2024-10-22
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Good quality breakfast highly recommended
Dave Bigsby . 2024-10-19
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We arrived just before 9pm. Ordered 2 pizzas, onion rings and chips. Margherita was very tough, chips were good. Onion rings were not so good. Other pizza was pepperoni, ham and chicken, which was ok. Refillable soft drinks is good value.
Susan . 2024-10-18
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Good, but could do more for Vegans, choices very limited
Lynn Bailey . 2024-10-18
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Pleasant environment and friendly staff, relaxed atmosphere.
Robert Clark . 2024-10-16
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I went in this morning to order a Christmas dinner I saw Andy Really great guy lovey to tlak to and very helpful but he was in is own he amazing guy and very hard worker looking for ward to my Christmas dinner with my family
Chlarie Peace . 2024-10-14
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The staff were lovely but rushed off their feet. 3 of us got food, 2 meals which were just ok. We had fish which had a thick batter and difficult to cut. We also got a pizza and it smelt off. Took one bite and it was awful. Complained and we were refunded the cost. At £13 it was overpriced for the quality. I would not eat here again.
Gayle Weir . 2024-10-14
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Can't drink sugar free stuff and they kept charging me for more drinks woman behind bar was absolutely rude won't come again
Liam . 2024-10-13
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Nice food , coffee and breakfast buffet can be hot or miss coffee machine not hot but other meals are nice
Luis Cypher . 2024-10-08
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Had Breafast here as staying in the Premier inn food was good and service was good staff very polite
Jane Axford . 2024-10-06
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Had a wonderful breakfast from the team at carousel, will be returning
Joshua Dixon . 2024-10-05
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Rude staff don't even look at you wen ordering food was discusting cold awful and nearly £7 for a pint rip of
Gavin Crane . 2024-10-05
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Lovely experience, Sophia especially with her service to me and other customers. Would recommend going here wether it solo or with family.
Martin B . 2024-10-01
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Clean and tidy good service food excellent quality
mark nicholls . 2024-09-27
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The hot food at breakfast was a bit chaotic this morning. Seemingly the kitchen was short staffed. The two front of house staff were doing an excellent job keeping up to everything else. It won't put us off having breakfast here next time we stay in Scarborough.
Catherine Slack . 2024-09-27
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We only had drinks to start but after a fair few we ordered a pizza this was excellent
mark venables . 2024-09-26
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Lovely and quiet,nice atmosphere, we felt very relaxed. Drinks good, prices reasonable
Glenda Hartshorne . 2024-09-23
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Good food but as usual staff struggling to cope when numbers.
Les Abbott . 2024-09-21
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Fabulous food and really friendly staff. Will definitely return :)
Jaye Fothergill . 2024-09-19
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Plates were hot. Hot food was also hot. The pint slipped down nicely. The divider between us and our fellow diners had dust me written on it. Almost felt like asking if they had a vacancy for a cleaner 😂
david hewitt . 2024-09-18
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Went in twice during a visit to Scarbrough. Staff are very friendly and helpful and the food was brilliant. Plus very good prices and deals
Jessica Larkins . 2024-09-13
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Very nice meal comfortable surroundings
Maggie Thornton . 2024-09-12
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Nice meal great staff good service.
Tony Mitten . 2024-09-11
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Just been for Tea. My wife had gammon steak which was unedible, riddled with fat and grizzle. I had steak and ale pie, the steak and gravy was pleasant enough but the pastry was like a brick it was that hard. The peas were dry and the mash had great texture but it was rancid with butter. The young girl serving us, Chelsea was very nice but ran off her feet. Clearly understaffed. Sorry not for us.
Ged Swales . 2024-09-09
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Food not too bad atmosphere noisy staff, not very helpful no draft beers only alternative was to pay extra for bottled beer but had had already paid for the meal deal and not offered a alternative poor service sorry
Wayne . 2024-09-03
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We really only called for a toilet visit on our way past. It was Saturday night about 10 and it was dead. I ordered a half each of lager and cask bitter. The girl served a pint of lager but half of bitter. The bitter was horrid and vinegary. Returning to the bar, staff ignored me initially but, when I called, I was told she couldn't deal with me. The server reappeared after a couple of minutes, didn't respond to my complaint and didn't offer a replacement drink. When I pushed the point, she agreed I could have a half of cider but had to get a manager to do the till. Neither apologised for the vinegar or engaged in any attempt at customer service.
Eden Whittaker . 2024-09-02
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Food ok a little untidy but it was just after tea so to be expected staff friendly
Heather Beeby . 2024-09-02
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Nice Carvery but not much choice of veg
Anthony Rimmington . 2024-09-01
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First time we have visited for several years and I am pleased to say that it's much improved.
Gerald Wilcock . 2024-09-01
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The staff that interacted with us were friendly and any questions answered especially a lad called Liam
Tracey Livingstone . 2024-09-01
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I liked this place finding a table was easy but it did get busy soon after I order my food it's a big place with lots of tables .
IAN TRANTER . 2024-08-31
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We stayed at the Premier Inn next door and popped into the Carousel for breakfast and drinks later. The staff were always really unfriendly and unwelcoming. We had children with us and wanted somewhere to go for drink but were turned away at 9.50pm by staff saying they are closing as she was pregnant and needed to close early. Considering it was holiday season/peak time, I would expect the bar to stay open until 11pm as advertised and not closed early or turn families and customers away who are wanting a quiet drink or have children. I'm very disappointed as there are not many places to go where they would allow children after 9pm and that was one of the reasons I chose to stay at the Premier Inn.
Namz M1982 . 2024-08-30
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Really nice place quick service reasonably priced to will visit here again
Antony Riley . 2024-08-27
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Had breakfast , bacon was still in the sty , had to make our own toast using the only toaster there so our food was freezing by the time we had made it and we didnt know there was one until we asked another customer as we didnt get told where anything was , we paid and we just got told to find a table , no info on anything . No cutlery on table , tables were not cleaned off . Nearly £33 for that , never again
Kelly Ingham . 2024-08-27
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We had the Sunday Lunch it was lovely
Lynda Laycock . 2024-08-22
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We were staying at the premier Inn next door and had paid for 3 meal deals that includes breakfast and a two course dinner with drink. The evening meals were lovely. Nice food and good service unfortunately the breakfasts let the place down. The breakfast on Sunday was ok. Very basic but nice enough. Only issue was there was no pure orange and I overheard a member of staff saying it's too expensive so they don't have it, they try to trick you with dilute orange but not exactly the end of the world just odd. Monday and Tuesday breakfast was a different story...they were constantly running out of hot food on the buffet, people were just standing around with empty plates waiting for food. No juice, they weren't being filled up, no coffee in the drinks machine, no Weetabix and the tables were not very clean and you were sticking to the floor walking around. Such a shame you could see a dramatic difference between the weekend and in the week. We're booked back into the premier Inn later in the year so hopefully it's improved by then.UPDATE...now been back (aug 24) breakfast just as bad if not worse. There must have been at least 8 tables with reserved signs on every morning so people were wandering around trying to find somewhere to sit. In the whole time we were in the restaurant over 3 days... nobody ever used these reserved tables and we noticed that throughout the day they were still reserved and people were struggling to find somewhere to sit. I'll be honest... it's a shambles. Such a shame...we thought they may up their game in the summer but obviously not, and its the same staff. I will say that the food is nice but the whole breakfast experience is one of the worst we've seen and we are frequent travellers.
Clare Wilkinson . 2024-08-21
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Good quality and reasonably priced food
tony clarke . 2024-08-18
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Always great food, never anyrhing negative to say when we go here
Craig Anderson . 2024-08-10
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They are hiring staff and need them. The lady couldn't clear tables quick enough before someone else was wanting to sit down. It's certainly popular and the full breakfast buffet was ACE! I have never so much cooked breakfast, croissants and coffee!!
James Stickland . 2024-08-05
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Children's menu good value, Adult menu a little expensive for what you received.
Gerald Spillett . 2024-08-01
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A lovely atmosphere in this pub. Food was cooked lovely, and service time was brilliant.
Sarah Mcluckie . 2024-08-01
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Came in planing to have lunch and a coffee. Only ended up having a coffee as the state of the place put us off eating. Dirty floors and stains on walls , food on floor at 11.30am, very dusty all over the place. If the seating area is this dirty , don't want to see the kitchen . Lad on counter friendly and attentive but the female seemed to be utterly pissed off at being at work. Swerve this place in future !
Reg Veg . 2024-07-30
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the service was excellent food was served quickly and was delicious ,Staff friendly and helpful
sandra . 2024-07-27
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Left over food on the floor under the table.
DAVIDH . 2024-07-26
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Service very quick and food hot.
Ann Cooper . 2024-07-26
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Very friendly and relaxing place and great food.
Susan Myers . 2024-07-21
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Poor customer service. Staff looked stressed even if there were a lot of tables empty. We wanted to order dessert which was on the menu and on the board on the wall but the waitress said they can't serve desserts, only mains because they were too busy.
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Good value for money and really tasty food I would recommend this place and friendly staff really to help you
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Fantastic cafe and chippy as the staff were so polite and helpful, and a welco.e smile. the food was cooked to nothing short of perfection. Th outdoor seating area was so handy especially being n the sun, as a local guide this place is a must when u visit scarborough and is open to about 20.00
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Ordered cod & chips twice got haddock seating is so out dated the whole place needs doing up
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We love the relaxed setting of this restaurant and once again excellent service and food. We went with the specials board tonight definitely made a great choice perfect flat iron steak. Thanks to all involved