Based on 1.146 opinions finded in 2 websites
Based on 1.146 opinions finded in 2 websites
Nº 687 in 889 in Scarborough
Nº 210 of 259 British in Scarborough
Opinions
We love the relaxed setting of this restaurant and once again excellent service and food. We went with the specials board tonight definitely made a great choice perfect flat iron steak. Thanks to all involved
Relax63207695564 . 2023-05-27
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We booked for our daughters birthday. When we asked for the vegan menu we were told that if we wanted vegan food we had to ring and let them know the day before!! We should have booked Giannis in Victoria Rd.instead as they have an extensive vegan menu,but didn't realise other eateries in this day and age wouldn't.We could hardly hear the lady who greeted us telling us that 2 options for the rest of us were unavailable (at 6.30 !) for the screaming children on the next table.She didn't ask if we wanted a drink.The chef was very pleasant and offered to cook a vegan burger or sausages but that's hardly a birthday meal.This place has gone downhill.
fiona y . 2023-05-21
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We were recommended the Copper Horse after visiting another local food place that was full and couldn’t have found anywhere more accommodating. We were quickly shown to a table and order drinks and given a menu. Our order again taken quickly and food brought out without a lengthy wait. The food was well presented, perfectly cooked and super tasty. Would highly recommend this place and will defo visit again when we next visit Filey
tracyrgibson . 2023-05-20
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Like this venue a lot, nice interior and setting. The menu is still a bit restricted and there was two mains not available, so not a great choice in the end. The food was nice, but the service was slow at best, forgotten drinks and an incorrect bill as well as no cutlery didn’t help. Considering this was table service I had to go to the bar to ask for all our drinks and missing items.
Freedom39434530302 . 2023-05-20
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A firm favourite for every visit to our holiday home. This place does the best food! Absolutely delicious and a great selection of gins and cocktails. We loved our visit and can’t wait to return!
emma_cbun . 2023-05-15
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I attended the copper horse on 13/04/23 with my parents the service was absolutely fantastic from walking through the door to paying the bill. I couldnt recommend this place anymore. Thank you to Angus for the serving of deserts and the team for fab service. Will highly recommend and I will return
Emma R . 2023-04-28
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What can I say amazing food and service We have been here twice this week it's that good Can not fault the place at all Well kept , great choice , very welcoming staff Would move here just for there beef brisket or take the chef back to stoke with us haha
Neil W . 2023-04-26
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We visited The Copper Horse last week for a family meal and it was superb. From the food to the service the whole experience was lovely. We all ordered different meals from the menu and specials and each of us enjoyed all the courses. The cocktails were great too, nice to have a choice of something different to the usual list you find in most bars/restaurants. We would definitely recommend visiting if you’re looking for good food, friendly staff and a great night all around.
Katy S . 2023-04-23
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Had Sunday lunch today - absolutely fantastic. Couldn’t fault anything. The service was brilliant and all the staff were pleasant, helpful and polite. We would give it 12 out of 10 and therefore fully recommend it and look forward to going again soon.
rattigantom . 2023-04-23
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Second time we have visited and it never fails to impress. The restaurant is always immaculate and the staff go out of their way to make sure you have a fab time. The cocktails are definately worth a try! Would recommend to anyone.
T8644NFbobw . 2023-04-17
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We were a party of 13 with smaller children, teens, and 4 vegans, one of which was coeliac, so lots of dietary requirements and The Copper Horse was fantastic. They put together some vegan and gluten free options especially for us which were all delicious. The meat eaters also all really enjoyed their dinners and the craft beer drinkers were very happy. They were really welcoming, organized and could not have been more helpful. Would highly recommend.
RM-Guadiaro . 2023-04-17
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Food and drink were excellent, nice setting, great staff, steak cooked to perfection and like putting a hot knife thru butter
Micky B . 2023-04-13
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This was recommended to us by friends and it didn't disappoint!! Amazing service and the steak with all the trimmings was simply brilliant. I'll be recommending it to my friends too!!
Bob76s . 2023-04-12
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A very limited menu. Portions very small. Response to ask for some potatoes, as even for myself, not a big eater, was that the dish did not come with potatoes. Dish was small chicken breast with one vegetable. My grandson had to have a jeal when he got home. Attitude of chef, hard to believe
annecK565AY . 2023-04-12
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This spot is a great place for special evening, we had such a lovely meal, great staff, fabulous atmosphere ... love the theatrical nod. Will definitely be back and next time we'll stay in one of the gorgeous cottages.
Mustange43 . 2023-04-12
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Been to The Copper Horse numerous times now over the years and always had a fantastic experience. My most recent visit was Easter Sunday. I came here with my mum and we had starters, a main and a dessert to share. I had the salt...
Meander46718550062 . 2023-04-12
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Very disappointed. This was our 3rd visit, and have always enjoyed it. Today our party of 7 opted for the Sunday lunch. It was cold, the beef was tough, roast potatoes were like rocks and raw parsnips. Poor service aswell. We did raise our disappointment...
LHD84 . 2023-04-09
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Very overly priced. My family were all very disappointed. I ordered a pie, it was fairly tasty however all you got with it was a table spoon of instant mash and half a carrot and half a parsnip!! Starters were again over priced for what...
Stay62618073999 . 2023-04-08
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At the copper horse me and my family went, the staff were so kind but the food was poor. I have recently been diagnosed with celiacs so me and my family are still discovering restaurants that have gluten free options. At the Copper Horse, all...
Megan A . 2023-04-02
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We went for Sunday lunch. My daughter is gluten intolerant. We paid £10 for a kids gluten free dinner which was a slice of meat, a tablespoon of mash, 2 Aunt Bessie roast potatoes and no Yorkshire pudding. For £17, the adult meals were also...
MarkArm71 . 2023-04-02
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Came here today with friends, we all ordered the mix meat Sunday lunch, it came and looked nice, the veg came firstly quite small amount for three only 2 parsnips, ect. Put some broccoli on my plate and realised it was stone cold, we asked...
JoannaK_12 . 2023-03-05
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1st time visit to The Copper Horse but I’m sure it won’t be the last. Ample parking, outside seating area if you want it but you’ll miss the charmingly decorated interior. The staff were all lovely & the food was perfectly cooked; even the chips...
markwN6439LF . 2023-03-05
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Visited this restaurant this evening and had a fab meal. Three of us each had a different meal and it was all faultless. Brisket, steak pie and gammon all perfectly cooked, service wonderful and portions generous. Extra mash supplied happily and dessert of sticky toffee...
JennySloan . 2023-03-01
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Welcoming reception and excellent service. The food was good but the Yorkshire Pudding was too large!
Adrian P . 2023-02-26
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Sunday visit with the family. The staff were pleasant and nice. Plenty of staff too and attentive. The problems we experienced were all from the kitchen. Soup was cold so was sent back and then all mains which came out, which were all Sunday roasts...
Tom C . 2023-02-21
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Always amazing!! Great service , Great food , Great venue , such a gem, would recommend too anyone ! Looking forward too the belly pork coming back one day 🥰
775chelseaf . 2023-02-16
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We booked a table for a wintery Wednesday evening and was surprised at how busy it was. The two members of staff never stopped but gave excellent service. It is a very cosy restaurant, although our table was beside the external stone wall and could...
Linda W . 2023-02-05
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We have visited here many times and has always been our go to place for a special occasion. Highly disappointed this time. We were promptly shown to our table and advised that 3 of the meals on the menu had already sold out leaving a...
Chris_Emz . 2023-02-04
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Called in for Sunday Lunch on 29th January. The ambience and atmosphere was excellent on arrival at this busy pub / restaurant. We hadn't booked but were promptly shown to a table in the Dining Room. The menu for Sunday lunch is limited - selection...
LASPONT1962 . 2023-01-30
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Absolutely beautiful, the service was impeccable, the food was beautiful, we can't wait to come back for a meal in the evening 😊 The staff were all so very friendly & nice 😉 Thank you all.
Kay S . 2023-01-22
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Booked here for a get together. Asked in advance for our choice of starters, mains and deserts. Also left a hefty deposit. On the night 2 members of staff served our group literally with the food we had ordered in advance. I must say the...
I8558PFsuea . 2022-12-17
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Stayed here for a couple of nights in one of their dog friendly cottages. Cottage was cozy, warm and with a nice breakfast welcome hamper. Ate both nights in the pub and the staff were very friendly and attentive ( put us in a corner...
Stay776957 . 2022-12-15
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Beautiful food with great service, lovely place to eat really nice atmosphere, we sat by the fire. We both thoroughly enjoyed our meals will definitely be back!
annabella1408 . 2022-12-01
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We first visited this pub just over a week ago with friends making a party of six We had high expectations after looking at their website I booked on line quite easily & read that we may be asked to move from the table after...
D7630ERsheilar . 2022-11-23
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Six of us each enjoyed a delicious Sunday roast and we were well attended to by a hard-working and caring staff. Nothing was too much trouble for them, which added to the relaxing and welcoming atmosphere in The Copper Horse. Thank you all for yet...
GrandTour776964 . 2022-11-20
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A party of 6 friends, we boo. ked a table for 15.30 on arrival we were told with apologies that our table was not quite ready, we were offered another table but opted to sit at the beautiful Copper bar and enjoy a pre dinner...
Catherine F . 2022-11-20
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We visited here in a party Of six on a busy Sunday evening. If you go that late be prepared that the menu is very limited and a few things had run out. Don’t be fooled by the ‘specials’ there was only one main and...
experttravel50 . 2022-11-20
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Arrived and was promptly sat at table. Drinks order taken. Ordered food. Partner had fish and chips I had the crusted chicken. Both very enjoyable. Came piping hot. Huge portions. Staff excellent. Had a look at the Christmas menu. Will be returning to sample those...
Sandra S . 2022-11-11
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Often you don't really how good service is until there's an issue. Lovely pub. great food, except when ours arrived at the table it wasn't really hot enough. I mentioned to one of the staff to be told they would sort it immediately and return...
stuartrothery . 2022-11-08
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We’ve been regularly visiting the Copper Horse 2 or 3 times a year. Unfortunately our most recent meal there was hugely disappointing. The menu was very small with only a choice of 5 or 6 mains. The food that came was quite clearly ready prepared...
M2593JZandrewh . 2022-10-30
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We visited the copper horse for a family birthday meal and after informing our waitress of allergies, unfortunately had an allergic reaction. The waiting were absolutely lovely with great service, but evidently the kitchen team aren’t quite thorough enough when dealing with allergies.
Climber450911 . 2022-10-15
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Visited as a couple for Saturday evening dinner, booking advisable as they were busy, and we can see why. Friendly staff, great bar, interesting and smart decor, great bottle of wine and a really really good diner. We had blue cheese salad starter, a steak...
Ben H . 2022-10-02
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First time here and really liked the atmosphere and surroundings. Staff were welcoming and polite. The menu was ok but maybe there could have been a few more specials - only main meal special on offer was a chicken and leek pie. The starter of...
Freedom39434530302 . 2022-09-08
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We were recommended this place and so happy we paid a visit. Lovely as you walk in, great decor and lovely staff. We had Sunday roast and the quality and standard did not disapoint. Staff were very attentive, happy and courteous, able to offer any...
YorkshireTinka . 2022-09-04
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Went for a family meal having read reviews were really looking forward to it food was lovely if a bit over seasoned far too much garlic on the rack of lamb which turned out to be 2 lamb chops and we all wanted baked Alaska...
Tina B . 2022-09-03
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Hands down the BEST Sunday lunch I have ever had, everything melted in your mouth, portion sizes were perfect. The restaurant were so accommodating and allowed my MIL to eat off the ‘normal menu’ as opposed to the ‘Sunday menu’ which was fantastic. Their sticky...
justthe3ofus1 . 2022-08-29
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Myself and my husband came for my 30th meal, we ordered salt & pepper chicken for starter, fillet steak for main and the food was amazing staff were exceptional.
aliciab189 . 2022-08-26
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Have been here many times and this was the most disappointing of visits. First time out with partner in months and late celebration of a birthday so looking forward to it. As a previous review has said one of the starters surprisingly came out cold,...
Graham N . 2022-08-19
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Had a lovely meal at the Copper Horse. Food was lovely and the service was very good. Very nice inside and a large car park at the back. We will be back again soon.
GentYorkshire . 2022-08-08
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Looking for a pub for a Sunday lunch. Wow made a great choice. Food was tasty, hot and cooked very well. If you want a good Yorkie pud these are excellent. Service is on point with a smile and friendly knowledge. Great place. Great Ambiance....
carlf956 . 2022-08-07
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Just eaten here for our anniversary. On holiday and found it on Facebook. Did not disappoint. One of the best meals myself and my husband have had in a long time. Staff very attentive, very clean and food to die for. Highly recommended. So much...
ClareBearCoops . 2022-08-06
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Have visited the Copper Horse 3 times now and twice it’s been disappointing. Service can only be described as “pedestrian” at best. The food is good but the wait times are incredibly annoying. The food whilst tasty was cold during our recent visit. Didn’t post...
974christopherj . 2022-07-31
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Mmmmm . Arrived with partner his mum and dad. Was absolutely gorgeous! Had fish and chips rack of lamb pork belly and brisket
Elizabeth H . 2022-07-30
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Just came back after a wonderful meal with the family. Every course was absolutely amazing, impeccable service (e.g. they were interactive with our young children), what a lush little find. We wouldn’t hesitate to recommend this place.
keelybin . 2022-07-30
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The best Fish and Chips I’ve ever eaten! We are “foodies” who travel all over the world dining at Michelin star restaurants and I can honestly say I’ve never had such perfect fish and chips.. From the incredible (non greasy) chips, to the fresh thick...
CDR17X . 2022-07-29
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A good atmosphere and interesting décor the food was very good and the service was excellent and the selection of music good and varied
J8382EBandreww . 2022-07-25
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We had a meal friday, excellent food great ambience and very reasonably priced, pork belly and cod and of course sticky toffee puddings. Another trip will have to be organised very very soon. Well done to everyone
Debra W . 2022-07-23
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We have just returned from a weekend away in Scarborough and cannot recommend this restaurant enough. W e ate here both Friday and Saturday night and the food and service were amazing! Our Labrador was made to feel so welcome too - dog friendly tables,...
mandy s . 2022-07-10
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Just a truly wonderful visit. The place is gorgeous and the food is absolutely beautiful. We had starters and mains and they were just so tasty and very high quality. Booking was so efficient which I did through Facebook as they were closed at the...
Amy1218 . 2022-07-08
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We are staying locally and haven’t failed to find nice places to eat all week. So we were keen to continue the good run and have a lovely meal on our last evening before travelling home. The Copper Horse delighted us on every level. We...
Dream44671677095 . 2022-06-16
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Booked for 6.00pm on a Sunday, good job as very busy. Both had the Mixed meat of beef and pork Sunday dinner, meat quality fantastic, great cracking with mash and roast potatoes, and excellent selection of vegetables. My partner is a celiac and her gluten...
TimClarkebarman . 2022-06-14
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Really nice place to eat , very clean and warm . Staff very friendly . Visit here with a party of four , starters was nice and fresh as for the mains I had the lamb and mint burger which come with a small handful...
Carl T . 2022-06-05
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Lovely atmosphere, warm and inviting. Decor is fab but the best bit is the food, we had Sunday Roast and it was delicious , we were a party of four, could have done with some more veggies as they were shared between the four of...
Lauren1122 . 2022-05-23
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Great decor and efficient staff. This visit was disappointing as previously found this restaurant excellent. was not up to its usual standard. The rack of lamb consisted of 2 thin lamb chops hardly a “rack”,the mushroom risotto was badly prepared, and a stodgy tasteless dish....
Lizibeth . 2022-04-27
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A family meal (minus one) courtesy of a Grand National win and we weren’t disappointed. Over the years I have enjoyed comparing this restaurant with its sister restaurant and the differing fortunes, but in my opinion the Copper Horse is firmly ahead. Excellent food served...
StephBB1210 . 2022-04-16
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Booked the table online, 4 adults and two children, everything went well, the service was great, and lovely food, the fillet steak especially. Friendly staff, who made us feel welcome. Excellent all round!
DonnaBB1975 . 2022-04-16
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I have reviewed the Copper Horse in the pasted, and have always raved about its food. But, today I have to write a review which is not quite up to the same mark. My friends an I dined their on Wednesday 30th March., and the...
John D . 2022-04-06
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We went for early evening dinner on Friday evening and it was excellent. The food was piping hot and delicious. Staff very friendly and helpful. A lovely evening spent in lovely surroundings. What more can we say other than we will be back.
Bob H . 2022-04-05
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Beautiful food , the belly pork is cooked perfect , great service , and cocktails are beautiful , would recommend too anymore.
chelseaf754 . 2022-04-02
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We booked Sunday Lunch at the Copper Horse as we had read so many excellent reviews and we were not disappointed. The decor was amazing with themed rooms - we were sat in The Comedian’s Room and loved seeing all the wonderful artwork. The food...
Bluebaycottage . 2022-03-13
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was on the east coast with the dog on and in route home looked on TA for a good Sunday lunch. visited the Copper Horse and wasn't disappointed. had 2 Sunday dinners and both were good. there's several review mentioning cold food. we didn't find...
Fredbear_Hull . 2022-03-13
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Not The Copper Horse I remember. Bland food and an atmosphere more suited to a lesser pub chain. e.g. Young couple with young family who set themselves up at the bar, set up electronics for their children and then the dad disappeared and returned with...
robin s . 2022-03-13
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Every time we visit the copper horse we are always greeted with a smile by the welcoming staff. The food is amazing. Excellent quality and locally sourced too which we love, tasty and seasoned to perfection. We like to try a lot of the specials...
Getawaytrips13 . 2022-02-16
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We had an early evening booking but there was no Beef Wellington or King Prawns left.. The menu was very limited but nevertheless we made our choice's. Then waited 20 minutes for starters & a further 40 minutes for out main course. The starters were...
Chalky30 . 2022-02-13
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Just been today for Sunday lunch. Have not been for a couple of years but we were disappointed with the meals. The sunday roasts were the problem, they were cold. They came out with the yorkshire pudding, meat, roast and mashed potatoes and the gravy....
kathleencarolste2018 . 2022-01-23
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We decided to treat ourselves for Christmas Dinner at the Copper. We had a lovely afternoon with great food, good service & lovely Christmas atmosphere. We enjoyed a six coarse meal with nice relaxing breaks between corses. Thank you to the chefs & staff for...
anthonyjL4614JB . 2021-12-28
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It started with a lovely warm welcome with a glass of fizz. Beautifully decorated and nicely laid out tables. The 6 course Christmas Dinner was absolutely gorgeous and was done so proficiently. Each course was delicious and perfectly sized portions, with a nice break in...
Journey14256764453 . 2021-12-26
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Booked a festive meal for family at the Copper Horse as I wanted something special. Expectations where exceeded in every area from food to staff and ambiance. Amazing quality food and excellent value for money and superb staff
ronnief612 . 2021-12-21
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Went for a pre Christmas family get together and enjoyed the Festive 3 course menu. We were a party of 6 and we were all impressed with the quality and value of the food. The staff were friendly and very efficient and were attentive without...
Dawn F . 2021-12-20
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As regular visitors to The Copper Horse we were disappointed with our recent experience for Sunday lunch. As a party of 12 we had preordered our meals and though the restaurant was not busy the service was very slow. A couple at a nearby table...
Mutti19 . 2021-12-20
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Was met at the door and shown to our table. The decor is lovely and the Christmas decorations are beautiful and tasteful. Ordered drinks which arrived promptly by Lucy. We ordered food then. All arrived piping hot served by Lucy and Helen. Plenty of veg...
Sandra S . 2021-12-14
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My wife and i ate here twice on our recent holiday ,first visit was for sunday lunch which was absolutely delicous , yorkshire puddings so light and lovely roasted veg in a seperate dish just made our meals perfect , so good we booked for...
andygibbo6 . 2021-12-02
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book early as this place sells out fast and one meal in this fine establishment will tell you why, the steak can be cut with a spoon its so succulent, the brie starter was amazing and the cocktails were lovely. All the staff were friendly...
Poynty1982 . 2021-11-28
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Me and my partner came for Sunday lunch after been recommended many times by friends, and it certainly did not disappoint, we both had roasts which where up there with the best Sunday dinners we have ever had, the Yorkshire puddings are amazing and you...
B8880SC . 2021-11-23
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Visit the Copper Horse on a regular basis. Never disappoints. Went it Friday night and had a lovely meal. They manage to squeeze us in as they were busy. Fillet steak was cooked to perfection, mushroom sauce is always amazing! We Always get a warm...
169leonie4 . 2021-11-22
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I booked two meals at the Copper Horse. The evening meal (18th November) I had the “Steak & Ale Pie” which was very good. My wife had the “Battered Monk Fish Tails” with “Triple Cooked Chips”. When her meal arrived the “Monk Fish Tails” were...
TeessideTraveler . 2021-11-22
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Spontaneously dropped in last night and they had a table available. Lovely food, great service - very attentive staff which made the meal more enjoyable, and a lovely atmosphere.
Chlo D . 2021-11-20
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Well, I have to say, that overall I wasn't impressed. My wife and I just visited for a carvery (plated). The starters were monkfish tails that my wife said were beautiful however my salt and pepper plus chili mussels were lack lustre. No seasoning and...
johnhuke . 2021-11-14
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We live locally and often visit the restaurant. We came this weekend with friends and we were disappointed. Service was super. Sam looked after us from the moment we walked through the door. We were early but Sam accommodated us at the bar and then...
325alisons . 2021-11-08
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What a find! We recently spent a few days hiking down the North Yorkshire coast and stopped in Scarborough for 2 nights. Randomly searching trip advisor and came across this gem of a restaurant. Short taxi from town center but wow was it worth it....
Sean G . 2021-11-07
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This is a very busy pub restaurant and I would say that it is almost essential to pre-book a table, as we did. We were seated at a table with high back, comfortable arm chairs. The menu has many desirable choices and the wines on...
holidaymanWashington . 2021-10-31
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Very poor service. Party of 11 booked in for 2pm. We had pre-ordered our food a few days before, didn't get our food until 3pm. One vegetarian in our party, given 2 vegetarian sausages as a Sunday Lunch! Very poor. They were happy to take...
JoanneA835 . 2021-10-25
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Really welcoming and cosy. Me and my partner had a lovely romantic time out. Could not fault the service one bit, we had a young waitress with dark hair who was very polite and didn’t make us feel rushed (even for a Friday night). Food...
LozzaDH . 2021-10-01
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First evening with friends since before lockdown. Unfortunately we were put in the function room with a party of around 20 people it was horrendous we couldn't here ourselves speak. Two tables asked to be moved which we should have done also. Food was OK...
Linda H . 2021-09-26
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First ever visit last night and it started really well, greeted by a lovely chap behind the bar who showed us to our seat. After getting our drinks (which from then on in were constantly being pushed to buy more), we were presented with a...
659stevey . 2021-09-24
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Coming from Barnsley Yorkshire, it was a pleasure to make the journey to enjoy an evening at the Copper Horse. The food was traditional & at the same time amazing. I would pay all day to eat here, the environment & atmosphere is also fantastic...
Global578776 . 2021-09-18
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We in the past have looked forward to going to the copper horse but this last visit was disappointing, the staff and waitresses were lovely as usual but unfortunately the food was very poor in every way especially the presentation, very overpriced for the quality...
Carl W . 2021-09-17
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A fantastic menu for gluten free choices as well as the standard menu. One of the best Sunday lunches we have had in a long time. The staff were faultless, well done.
johnh_mgb . 2021-09-12
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Glad we had booked as this place is incredibly busy. Good choice menu and good quality food. This is a smart place and the only thing that let our visit down was the poor service towards the end of the meal as staff seemed distracted...
609keva . 2021-09-12
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We had such a great meal here we booked to come back a couple of days later , we are in Yorkshire on holiday ,we really wished this was our local restaurant, well worth a visit great food, great staff and Brill venue
MichelleK2462 . 2021-09-11
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805 Opinions
We were advised to book in advance and glad we did, as the place was full. Lovely food, great service, very poplar pub. And dog friendly, and there were lots of furry friends in there.
823 Opinions
We had a fabulous dinner at the Scarborough Arms on a busy Saturday evening (reservation essential). We skipped starters and had the salmon (a special for the night), BBQ ribs and sirloin steak. Throughout the evening, Derek and his team took great care of us. The food was superb, accompanied by good wines (Sauvignon Blanc and Malbec) & a draught Moretti. Thanks to everyone for making us so welcome whilst staying in the town. Highly recommended.
992 Opinions
The Plough is in a lovely location and not too far from Whitby harbour which was great for our trip to the WGW. The pub itself is cozy and we were shown to our room by a lovely young chap. There are only three rooms to rent and we were in room one. Upon inspection it was nice and clean and smelt fresh. Very basic with a kettle and tea/coffee but for one night we couldn't complain. The bathroom was very spacious though with a big walk in shower. It was quite cold in our room and when we tried to turn the radiator on it didn't seem to work. We only used the room as a base to sleep and we were out till early hours so this wasn't too much of a problem for us. Also the remote control for the TV didn't seem to work so we only had the one rubbish channel to watch as we couldn't turn the TV over, but again wasn't too much of a problem. If we had been staying for more than a night then we would have mentioned it to staff. I found the bed to be quite comfy but my husband said it was really uncomfortable. We also found a past guests hoodie under the bed so obviously hadn't been cleaned properly. Food was decent and prices were what you'd expect. It was a shame they didn't do breakfast. 10 mins in the car to whitby and not too far from other attractions. We would definitely visit again for food if nearby but I probably wouldn't stay here again if for more than a night.
3587 Opinions
I'm sure I'm not the only one who followed the gents toilet sign and ended up outside looking confused and pained. Staff seemed a little grumpy when we called in, except for a young chap (possibly Polish) who was very helpful and courteous to the guests checking in. I've never seen one person carry as many bags since sherpa Tenzing helped Sir Edmond Hillary up mount Everest.
1809 Opinions
I recently dined at the White Horse and Griffin, and it was a complete disappointment. My sister-in-law, who dined with me, got her meal at half price after she raised a complaint, but when I did the same, the manager flat-out refused to discount mine. The excuse? Because I had eaten my meal, it was “too late to complain.” This is absolutely ridiculous — as a customer, I should still be able to express dissatisfaction, especially when the meal was so underwhelming. For £24, I was served a chicken leg, half a tomato, and a small potato. What a joke! The portion was tiny, the food was average, and the lack of customer service was downright frustrating. I won’t be returning, and I highly advise others to avoid this place unless you want to be treated unfairly.