Based on 3.599 opinions finded in 3 websites
Based on 3.599 opinions finded in 3 websites
Nº 682 in 889 in Scarborough
Nº 207 of 259 British in Scarborough
Opinions
I'm sure I'm not the only one who followed the gents toilet sign and ended up outside looking confused and pained. Staff seemed a little grumpy when we called in, except for a young chap (possibly Polish) who was very helpful and courteous to the guests checking in. I've never seen one person carry as many bags since sherpa Tenzing helped Sir Edmond Hillary up mount Everest.
Mike Love . 2024-10-26
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We sat at a table myself,my wife and our son who has severe autism. We ordered from the online app and we waited ,we waited,we waited and waited. Until my wife had to go and tell them at the bar that we had been waiting,only to be told that when ordering online it didn't PING at the till. So they bought us our lattes . And we waited for our son's coke and crisps,and waited ,waited and waited. Until my wife had to yet again go to the bar and reminded that we paid online so it's easier for us seeing that our son is severely disabled. So we waited. Until finally our son's coke cola and crisps arrived.. oh then they gave us two biscof biscuits (nice touch) . Let me just say your system of ordering from the website,using your barcode is broken and seriously needs looking at again. Thankyou regards Ashley
ashley barton . 2024-10-24
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We were looking for an alternative to great seafood we had during our first 2 nights in Whitby. I made a mistake of not reading reviews so hopefully if you read thus it will save you a wasted trip to thus establishment. It looks OK, but tables were dirty , understaffed , the wine was not great at that point in reflection we should gave left. I ordered the beef on bone with soft mash and cabbage my partner ordered the gammon. I sent my food straight back the mash was cold lumpy and so dry , I was told it was the last mash they had, with 2 hours of service still to go why was it on the menu and why the hell did they serve that crap . My partners gammon was nice but our evening ruined and not a real apology or attempt to right their wrong. Thus pub had a good reputation but clearly has been swallowed by the corporate chain mentality , I had r more great nights in Whitby eating real passionately prepared food from local people.
Mark Mellor . 2024-10-24
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Nice cosy little pub. Just had drinks.
Gary M . 2024-10-19
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Stayed for 1 night for my 50th birthday. Absolutely loved it. The Duke of York is very welcoming, great friendly staff, doggy friendly and lovely clean rooms. There was an amazingly good choice for breakfast and we will certainly be staying again. Thank you to everyone who made our short stay so nice.
Tanya . 2024-10-18
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Very disappointed as went here for a meal. Ordered drinks which were served and then informed the kitchen was closed! Surely you would tell customers that food was not available as they arrived. Guy behind bar not bothered Not impressed as previously had exemplary service for both bar and food Please train staff to be more attentive
Jay B . 2024-10-12
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We were in Whitby with some friends and as we walked down from the Abbey, we saw this place for a drink. The security guard on the door was extremely pleasant and pointed us down to the outdoor bar as we had dogs worth us. We did find it strange for a security guard on a Friday lunchtime, but hey ho. The area at the bottom is lovely for drinks and people watching.
Gil Chesterton . 2024-10-12
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The beer was good and the service ok, but the food was not as good as it used to be. Lamb shank was tasty but the buttery chive mash, roasted veg and tender stem broccoli was a disappointment. There was no sign of chives in the mash and I doubt it had ever seen any butter, very dry. The roasted veg was just a few carrots and no sign of the broccoli. A measly amount of gravy didn't improve things. Could do better. It is a shame as this used to be the best pub for a meal in the whole town.
Bryan Proctor . 2024-10-09
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Come every year and again not disappointed.
Lesley McDonald . 2024-10-08
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Great pub with fantastic view and amazing beers
graham caygill . 2024-10-06
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Sunday lunch was a little disappointing. A number of dishes were unavailable.
Sandie Smith . 2024-10-06
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We went out for a cigarette and were told we couldn’t take our drinks outside- fair enough- then came back inside after 5mins and our drinks were gone. We had half of our drinks left. Walked out. One of the members of staff who served us weren’t particularly friendly either.
Olivia . 2024-10-05
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A nice comfortable pub which is furnished well with excellent views of the Harbour. A great selection of drinks and a good menu.
jason guilliam . 2024-10-04
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A good Riverside pub. Well worth a visit. Before ordering ask about the outside seating area as you can't take drinks onto the street to access this area.
Garry Lockwood . 2024-10-03
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Wentvin for food it was great food would recommend rooms also available
Amanda Adams . 2024-09-30
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Me and my wife spent our honeymoon here in September. We stayed 3 nights in a room overlooking the harbour. The staff were super friendly and attentive. The breakfast was delicious and the room was perfect with a huge bath tub and great views. Thank you to the Duke of York staff. Will definitely be back.
Dane W . 2024-09-27
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The place itself is in a beautiful location, with large windows overlooking the harbour. Such a vibe! The food I ordered (truffle fries and mushroom wellington) was pretty good, too, but I was a little confused about the service. I was told to pick a table and that someone would come around to take my order, so I sat at the one right next to the bar, but I waited 40 mins and no one ever came to take my order. The waiters/waitresses were all chilling behind the bar so I thought, well, maybe I misunderstood. I got up and asked if I could order my food, it came 35 mins later, and my very obviously sticky/wet table was never cleaned, so the whole thing felt a little uncomfortable - like I didn't feel exactly welcome there... :')
Marie-Claire Marineau . 2024-09-24
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Popped in for lunch when on holiday Generous portion of food at a good price.
Corinne Carpenter . 2024-09-22
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Lovely views over the harbour, a couple of choices of hand pull beers and many lagers. Only had drinks.
Stuart Lawson . 2024-09-20
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We stayed here in July for 4 nights and I can honestly say it was the worst sleep we’ve ever had in a hotel/when staying away from home. The rooms are decorated nicely and that initially enticed us into making a booking. However, the noise throughout the night and early hours of the morning totally ruined the stay. It is a pub and is not fit for purpose as a place to sleep. The noise from the bar travels easily through the walls/ceiling. There is a staff room upstairs on the same level as the guest rooms. The staff seem to have no awareness of how noisy they are being when they are charging along the corridor until the early hours of the morning after closing for the night and the fire doors banging etc. We were woken up around 5am each day to the chairs and tables downstairs being moved by the cleaners, hoovering and there was a cleaners store cupboard directly next to our room that was so noisy that they sounded as if they were in the corner of our room. The bin lorries and deliveries of beer barrels in the early hours also add to the disturbance of sleep. We cannot comment on the pub food as didn’t eat there, just had breakfast. When we checked out, I told the member of staff about our awful experience and there was no compensation offered. I just hope you find somewhere else to stay!
lizzie5671 . 2024-09-18
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Fab cosy hotel / bar serving good range of cask and keg beers & ciders etc. Great food menu available. Grab a table & watch the boats come in and out of Historic Whitby harbour.
I Me Macca . 2024-09-17
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Not my favourite type of beer in here but still a great place to visit, a must do if your doing a bar crawl
dean 91 . 2024-09-16
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Great location just not enough seats inside, I've never seen so many people come in and leave as too full, obviously a good sign that
Michaela Mckinley . 2024-09-13
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Nice place to visit for a drink
Catherine Liversidge . 2024-09-13
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Not the greatest. Bar staff that served us was either in a mood or had had enough and it definitely showed with the attitude. We was a family and had the kids pushed aside so another group could grab a table! Staff saw but did nothing. We left halfway through our drinks and don't think we will be returning.
Danny M . 2024-09-10
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Ordered cheesy nachos as a starter and waited over an hour for them to arrive. The managers attitude was 'well, your a tourist, I'm never going to see you again so I don't care'. This was not the first time we've eaten there but it will be the last.
Mark Joyce . 2024-09-08
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Great place to drink in the sun on a summer's day
Chris Anderson . 2024-09-08
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What happened to the duke of York!? 😭
Richard McCallum . 2024-09-07
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I’ll make it a simple review, you wait half an hour for your food and when it turns up, one meal has clearly been heated in the microwave and the second meal the plate is hotter then the food and you then wait 5 mins for it to be re-done makes you wonder. Definitely not be going back
tracey harvey . 2024-09-04
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Had fish and chips absolutely gorgeous; couldn't eat it all highly recommend this place over looking harbour
Susan Kim Pugh . 2024-08-30
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We had booked the Duke of York for dinner and were given a nice table overlooking the harbour. The food is ordered at the bar. We both had gammon steak which was tasty but the presentation let it down. It looked as if everything had been thrown on the plate! Also we had a very long wait. We were going to have dessert but gave up due to the long wait. On the plus side, the area outside where they serve drinks is a very pleasant way to spend a sunny afternoon watching all the goings on in the harbour
galaxygirl10 . 2024-08-27
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Sat outside on the terrace with a fab view of the harbour. Great atmosphere, good beer and friendly bar staff, a shout out for Julie,she was a little star., made our visit to Whitby,we will definitely return to the duke of York.
Bev Lee . 2024-08-27
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Just had a drink sat by the window nice looking pub friendly staff
david hodgson . 2024-08-26
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What’s happened to this place? Please don’t take into account old reviews and photographs from 2 years ago. This place isn’t the same anymore. We used to love it here years ago and the homemade food… appears to be a bad chain restaurant now?? Breakfast was poor. Service was poor. (Wow rude, I’d understand if I’d been rude initially but I was very friendly and polite. Was spoken over while trying to lace my order with blunt questions “allergies?”.) Streaky bacon, eww. The worst quality sausages known to man. The eggs and toast are the only reason this scored a 2. It’s absolutely roasting hot in the restaurant (even at 9am.. they have air con ! ) no where else was this hot in Whitby. Shame this place has been ruined.
Derby D . 2024-08-26
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Had a drink in here before climbing the 199 steps to the Abby. Tables were clean. Seats were available. Got a table in the window with a lovely view over the harbour
Nicki Hodgson . 2024-08-25
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Lovely hunters chicken. Looked after the dog as well.
Gary McQueen . 2024-08-25
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Arrived at time of booking ,table taken by others ,was offered a dirty table at the bar refused it but had a drink and waited for table . wasn't,too long though.Ordered fish and chips .Fish was poor, batter was hard .We were not alone table next to us had the same meal with the solid batter .Would not recommend.
Stephen Preece . 2024-08-25
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Ran out of pies. Lovely pub though.
Edward Henstridge . 2024-08-24
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Excellent food and staff were brilliant we went twice. You need to book though as it gets busy. We had pie and also a lamb shank which was really tasty
georgetrow56 . 2024-08-23
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Lovely to watch boats from the terrace
Sara Bloom . 2024-08-23
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Great food and drink, not far from a brilliant fishing spot. Lovely memories!
Garry Sweet . 2024-08-22
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Asked if the fish was haddock and barman kindly checked with the kitchen. Ordered fish & chips and 2 of the fish goujons... Fish tasted more liked Pollock and the goujons were served covered in thick batter that was better trimmed so fish could be tasted.
George McMaster . 2024-08-19
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booked a table online ordered 2 meals then waited 45 mins one meal turned which was a steak which was tougher than climbing the 199 steps to the Abbey after enquiring about the 2nd meal it hadn't even been ordered so waited another 45 minutes received no apology not good service
Kim Mytton . 2024-08-19
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A two night stay in what I can only describe as the noisiest hotel we have ever stayed at ! Most of the rooms are above the bar area and the noise from the bar along with deliveries and random banging about of barrels is beyond a joke. Don’t expect to sleep until the bar closes at midnight. It seemed like there was no consideration for guests staying, especially at 7am when it seemed they were rearranging the cellar. The rooms are clean and well decorated, although, we thought small and overpriced. Room 5, where we had the displeasure of staying has a entry/exit door right outside directly behind the headboard of the bed, everytime people use the door is bangs shut thus making it impossible to sleep through this. Breakfast was average at best, when they got the order correct. We ordered food which we had sent to the room which was burnt and most of it inedible. On the plus side the location is nice, the views over the harbour are fab. Overall, a very disappointed stay at he Duke, we love Whitby so hasn’t completely ruined our stay but We definitely won’t be returning to this hotel and certainly wouldn’t recommend a stay here to friends. We are off home for a sleep !
Paul H . 2024-08-16
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A typical famiky style pub at the bottom of the steps leading up to the Abbey. A modern interior with a nortical theme. Great views across the water. The place was packed when we called around 4pm on a Thursday so finding an empty seat was difficult, alot of tables were pre booked so we only had time for a quick drink before we had to vacate the table. There were lots of families with young children at this time. Obviously, we didn't eat there as it was full. I definitely recommend booking prior if you intend to eat. There was a sign to a beer garden which must look over the water, but I couldn't see it from inside the pub. So unfortunately cannot comment.
Jan Acton . 2024-08-16
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I have been coming to Whitby for 30 odd years. I have always recommended the Duke of York, my only complaint in the past is i haven't been able to get a table. I saw a new area for outside drinks had been opened and wondered how that would work if you were staying in rooms 1 and 2 (which i have in the past) First thing i noticed was all the flowers have been stripped away from the doorway, just one hanging basket left which makes it much less inviting and frankly doesn't hide the smoking seat. We were surprised it wasn't that busy and we got a window seat.... Things have definitely changed and not for the better - the screens flash up use the app, we couldn't get it to work so ordered at the bar. The young man that took our order couldn't explain the difference between garden peas, mushy peas and minted peas.... the minted peas are sort of creamy mushy peas but not mushy peas - we went garden peas. So two orders of fish, chips and garden peas. Didnt wait too long but very disappointed. The fish was much smaller than previous, the batter was oily and tasted like old over used and burnt oil had been used. The fish was also very thin and underwhelming. We were very disappointed - when the young lady came to clear the table and asked how our meal was we said it wasn't good, you cant say we didnt tell you at the time. She apologised and explained they had been taken over and no longer a family run place... It shows! We wont be back and having only had one drink we left... talking to other locals they confirmed the place isnt a patch on what it was and it's such a shame - we wont be back....
nicola w . 2024-08-14
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Four of us popped in for a quick drink (2 couples ) I ordered two pints of hells lager and two large glasses of wine and got charged over £35.00 !!! Ridiculous pricing ...... do yourself a favour and go elsewhere to save around £15.00 a round.
Wayne Bourne . 2024-08-13
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What can I say, to our surprise the service drinks and food were excellent would thoroughly recommend, the only down side, yest again no smiles or warm welcome from the staff. Strike two Whitby :(
Rosemarie Anne B . 2024-08-11
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It was a short stop for a quick toilet break and a drink on a hot day, but the gent in the bar serving seemed to have an attitude like he didnt want people coming in so not very welcoming 😑
Andrew Angus . 2024-08-09
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Food nice, fairly unimaginative. Chips or salad with burgers. Pub looked nice indoors, but was really hot inside. Had huge windows looking over the sea ( lovely) but they didn't seem to open, so with the sun coming in, we had to go and sit in a dark corner.
Jacqueline Arnold . 2024-08-05
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Stayed in the same hotel for a week in January so good we are going back in September first class service and the staff are great and the food is amazing and the manager goes out of is way too make sure that you have everything you need.👍👍
Peter Hammond . 2024-08-03
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The new outdoor bit near the beach is great although the little serving hatch that services it isn't. Not a massive variety of drink on offer and only one person serving so you can expect a wait if busy.
Mark Rogers . 2024-07-31
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Nice place lovely food and great location
jason crossley . 2024-07-31
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I am absolutely livid,We ordered 2 bowls of chips and 3 sandwiches and we waited 2 hours,The bread had mold on it,I would rather watch paint dry on a bloody castle then wait here again. Don't recommend
Donna Young . 2024-07-31
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Nicely furnished good views genteel atmosphere... Decent Ales and spirits friendly staff.. Definitely a place I'd return.
Den J McGuigan . 2024-07-29
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Fab bar.Seen so many times in passing. This was our first time for a drink.
Janet Deakin . 2024-07-29
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Sat by the water having some drinks. Very pleasant. Little beach next to it. Nice place e to sit and watch the world go by.
ruth rushton . 2024-07-28
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OMG travelled from Leeds to the SteamPunk Weekend Needed some food a few places wouldn’t accept dogs Found this Pub and so awesome Amazing Staff Great service smiles all around really polite and the food Burgers both Earth and Monterey Jack were so Deeeelicious Thanks Everyone 🤘😈🐶🐾 You Get the Bilbo Baggins Seal of Approval
JDM Ninja . 2024-07-27
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came in just before half 1, ordered our food through the app at 1.26. sausage and mash, nachos, dauphinoise potatoes, bowl of chips and two drinks came to just short of £40- for the amount of food we ordered it’s not too bad for the price. we waited over 45 minutes for our food to come out, the sausages were overcooked, mash cold, nachos cold. then our sides came, the chips were overdone and the inside of my potatoes were flat cold, the cream inside felt as though it had come straight of the fridge. i didn’t want to make a fuss as it was just a bunch of teenagers and young people working and i understand how it feels to have to apologise for a mistake the kitchen have made, but i told a young lady with brown and blonde hair i think? about my potatoes (who immediately apologised and got me a new bowl and was one of the only good parts of this whole experience) i thought at first that the price was good value, but upon receiving the food i feel like ive been ripped off. a menu trying to pass as “posh” would succeed with a plate of sausage mash and pees much more than it is with this menu that the kitchen is clearly incapable of handling. my potatoes were flavourless, a bowl of mush with a bit of hot cheese on top. i tried so hard to eat them but i couldn’t, i just left them. such a shame, the pub has a beautiful view out of the windows and clearly enough money to make it into something good, but if the food that you’re serving continues to be of this quality i cannot imagine that you will continue to make any money.
Elissia . 2024-07-26
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Wasn't their long enough, but what I saw definitely needs tidying up !!!!
russell brighouse . 2024-07-26
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Nice pub. Good food including vegetarian options. A few different beers on tap
Naich Roolz . 2024-07-24
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Nice little place over looking the harbour, the food was delicious & service was very good. Worth a visit.
Marie . 2024-07-22
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Lovely accommodation great staff can’t beat it it was a fantastic stay on the 20th July 24’
Chris . 2024-07-21
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A very long wait for food, after an hour I asked and the food was then out 10 minutes later, one dish burnt and another undercooked. The starter had 2 mushrooms on it despite it being a mushroom based starter. On complaining I was greeted with indifference and they partly refunded our meal. A total let down, things need to improve. The toilets need an upgrade and we're not as clean as they could be.
Sarah Robertson . 2024-07-21
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Definitely not a restaurant we will be visiting again. It took them an hour too deliver two dishes which was pasta and a salad. The falafel was burnt on the salad and the pasta was slightly undercooked. Please consider going to other restaurants before even glancing an eye at this one.
Katie Robertson . 2024-07-20
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Feels like a chain pub. All ok but nothing to write home about
E R . 2024-07-17
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Nice pub good beer excellent views over the harbour.
Mark Spivey . 2024-07-12
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Good pub grub, hearty portions. We managed to get a sort after window seat.
Ann Anderson . 2024-07-11
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Decent pint in one of my favourite pubs in whitby. The friendly atmsophere as always makes a great pub
Neil Jackson . 2024-07-10
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Nice pub overlooking Whitby harbour, was rather busy at times and struggled for a seat but returned a bit later and got a seat. The view over the estuary was lovely, it's dog friendly which is always a bonus for us. We didn't eat here but the food did look good.
Stephen Edwards . 2024-07-10
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What a let down wow !! Been coming to this pub since the 1980’s but not any more. Not been for a few years and it has changed hands. Now run by a chain and it shows. No atmosphere AND empty tables . Wow never ever saw this before. Food was mediocre. No steak and venison pie and no gammon so had to have a second choice. Safe to say we won’t be back
barbara rushton . 2024-07-09
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Excellent friendly little pub.good location,
Shaun Crimmins . 2024-07-09
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We sat near the window, so we had a harbour view, which was as well as the service was a little slow, but the food was well worth waiting for.
Elaine Clubley . 2024-07-06
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A bit of a shaky start but they got there in the end. Food was excellent. The only real downside is the price of the wine. Seems to be the same all over Whitby. Definitely recommend
Phil Muir . 2024-07-04
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Lovely views over the harbour, particularly in the beer garden. Good choice of beers in main bar, less so in Beer garden but very convenient being able to order from outside.
Graham Jenkins . 2024-07-04
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Good pub grub overlooking Whitby Harbour, East and West piers and the North Sea beyond.
Charlie . 2024-07-03
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Such a lovely welcoming place the views are fantastic and the staff are just as good .Thanks Julie and the staff for a lovely time we will be coming back for sure
David Gordon . 2024-06-29
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Food was OK, I had venison and steak pie and chips.. With veg.. Veg was raw, i couldn't cut it with the knife, bit disappointed to be honest.. Staff were lovely tho, and the atmosphere was nice.. Would return, but maybe just for a drink..
Marion Bowkett . 2024-06-29
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Fabulous place to stay. Excellent service from wonderful staff made everyone. Welcome , wonderful breakfast and the rooms were spot on great location thank you Andrew and team for making sure everything was perfect for out holiday definitely will be back
ANN Hislop . 2024-06-28
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Nice sunny spot on an evening watching the boat racing...err ok having a pint of Neckoil whilst looking up every now and again for the shouting. Serving hatch saving the long walk back up to the bar.
Andy H . 2024-06-26
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Iwould not ever eat at this place again,we waited three quater of an hour,fish and chips came the fish was discusting ,it was tough batter no fish in itand couldnt cut the fish the pease where hard suppose to be mushy,i paid £28 for meal ,would have paid £5 for it all i got was srry about that
Lynn Snelson . 2024-06-25
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Ashley was lovely above and beyond made me at ease lovely lady
pauline walsh . 2024-06-25
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We ate here while visiting Whitby and whilst I have no problem with chips it was nice to see a choice of cooked potatoes. I ordered a lamb shank which was advertised as coming with garlic mash however they had run out but did cook new potatoes instead. The meal was lovely and I would definitely eat here again.
carol Hillhouse . 2024-06-23
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Last meal of our weekend away had starters and main meals only,starters were good not brilliant,mains meals shocking, uncooked vegetables and well over seasoned to try to compensate,burger buns that wet you couldn't pick up,grizzle in chicken breast and semi cooked chips. Overall very disappointed only offer a dessert or a drink as compensation and staff mentioning earlier in the evening that they were hung over from previous nights antic's. Well done duke of York you've lost future customers,oh and your toilets are disgusting
Nathan Herbert . 2024-06-23
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This is a perfect place to stay. I wouldn't want to stay anywhere else. Staff are lovely food is nice and I'm a fussy eater. Beautiful views and the room is perfect. Thank you for being so welcoming. I will definitely come back here.
Lara B . 2024-06-21
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Brilliant pub with an amazing view of Whitby Harbour. Plenty of outdoor seating on the shoreline. Amazing customer service from friendly helpful staff and a great place to spend your time on Whitby.
The one true God . 2024-06-21
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Dog friendly, reasonably priced
Tony Hill . 2024-06-21
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We had an unforgettable time at the Duke of York pub in Whitby, thanks to Julie! Her exceptional service and warm hospitality made our experience truly special. The cozy ambiance and delicious food added to the charm of this place. Highly recommend for a fantastic time! Cheers to Julie and the Duke of York pub! 🍻🌟
Robert Tideswell . 2024-06-20
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Gemma served us and she was absolutely lovely. Would definitely come again
Michael Baird . 2024-06-20
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Cosy pub. Just what you need when the weather is bad
Warren Collier . 2024-06-19
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Great location, lovely pub, nice breakfast. Rooms have been modernised but our room was a little tired.
JASON P . 2024-06-16
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Awful meal. Everything was like it had been microwaved. Definitely avoid.
Susan Usher . 2024-06-16
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Food good very popular great pub
Tony Sawdon . 2024-06-15
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Awesome spot with great views of the harbour and the hill on the other side of the Harbour.
Raymond De Kock . 2024-06-15
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I spent 3 nights here. Absolutely wonderful. Staff were very helpful and friendly. The atmosphere was fantastic and the views, well they speak for themselves. I will definitely be back. Didn't want to leave.
Julie Morrison . 2024-06-14
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Great location overlooking the harbour but I was screwed outta £6 for fruit juice and toast breakfast. Staff were complaining about their workload and that they were "knackered already" for me to hear and the service is so slow. Toilets are filthy.
C . 2024-06-12
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Amazing for night life and great singer on the night
michael newlands . 2024-06-11
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Nice place in a good location and the staff who served us over the two evenings we were there were nice and friendly aswell
John Spencer . 2024-06-11
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Great food and not just fish and chips !
Brian Bowyer . 2024-06-06
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Came here yesterday with my mum for a few drinks and it was lovely. Very relaxed atmosphere, drinks were great value and the staff were helpful and attentive. They even let me paint as long as I didn't get any mess on the table 😅
Rebekah . 2024-06-05
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994 Opinions
The Plough is in a lovely location and not too far from Whitby harbour which was great for our trip to the WGW. The pub itself is cozy and we were shown to our room by a lovely young chap. There are only three rooms to rent and we were in room one. Upon inspection it was nice and clean and smelt fresh. Very basic with a kettle and tea/coffee but for one night we couldn't complain. The bathroom was very spacious though with a big walk in shower. It was quite cold in our room and when we tried to turn the radiator on it didn't seem to work. We only used the room as a base to sleep and we were out till early hours so this wasn't too much of a problem for us. Also the remote control for the TV didn't seem to work so we only had the one rubbish channel to watch as we couldn't turn the TV over, but again wasn't too much of a problem. If we had been staying for more than a night then we would have mentioned it to staff. I found the bed to be quite comfy but my husband said it was really uncomfortable. We also found a past guests hoodie under the bed so obviously hadn't been cleaned properly. Food was decent and prices were what you'd expect. It was a shame they didn't do breakfast. 10 mins in the car to whitby and not too far from other attractions. We would definitely visit again for food if nearby but I probably wouldn't stay here again if for more than a night.
1812 Opinions
I recently dined at the White Horse and Griffin, and it was a complete disappointment. My sister-in-law, who dined with me, got her meal at half price after she raised a complaint, but when I did the same, the manager flat-out refused to discount mine. The excuse? Because I had eaten my meal, it was “too late to complain.” This is absolutely ridiculous — as a customer, I should still be able to express dissatisfaction, especially when the meal was so underwhelming. For £24, I was served a chicken leg, half a tomato, and a small potato. What a joke! The portion was tiny, the food was average, and the lack of customer service was downright frustrating. I won’t be returning, and I highly advise others to avoid this place unless you want to be treated unfairly.
1146 Opinions
We love the relaxed setting of this restaurant and once again excellent service and food. We went with the specials board tonight definitely made a great choice perfect flat iron steak. Thanks to all involved
823 Opinions
We called in unplanned and hadn’t booked. This pub was very busy, that didn’t affect the food standard or service. The menu is classic pub food, done very well, with a good specials board too. Portion sizes are generous we didn’t need dessert. Prices are spot on and good value for money. Kids meals are very good value too We ate there twice, nice people great atmosphere and great service We will be back.
805 Opinions
Plenty of food on your plate and good to eat. Menu has a good choice and the staff are great. Sunday roast was magnificent so had meals on the Wednesday and Friday also. Very pleased. Good beer,service and food. Could not ask for more. Well played