Delivery
Pickup
Outdoor
The best restaurants serving American food in England
5.314 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
33 Opinions in 1 websites
Very busy, but staff were friendly and hospitable despite having to face some very rude customers. Breakfast was beautiful, coffee fantastic. Will definitely be back...although maybe when it is a little quieter.
32 Opinions in 1 websites
Having done drive thru, staff missed taking my order only to tell me at the delivery counter to go-around again. How exactly can customer be at fault when the staff are busy amongst themselves and miss taking order? That's not worse, the staff were laughing at the incident instead of trying to help. There is always a long & slow queue suggesting the staff are inefficient and damaging customer experience. Appalling experience when compared to McDonalds drive thru.
32 Opinions in 1 websites
I liked that the price of the mighty bucket for one was £2 than I last paid. That said, the screen said that my food when it was ready when it was not ready - they were all like that. It must appear in the stats that they are dishing it out in no time, when this is not the case. The tables in the middle were dirty. As KFC goes these days, this food was towards the better end of the range.
32 Opinions in 1 websites
Very polite servers in drive through… possibly the most attentive, clearly spoken and well mannered I’ve experienced. However, food was pretty average, cold in places. Coke Zero was flat. Had to pay 10p per sauce, never had to pay in other McDs! Shocking!!
32 Opinions in 1 websites
Tea awful. Took it back got a replacement coffee. Comment from manager. "We can control the coffee but we don't make the tea bags". Totally unnecessary comment. May l suggest they offer milk separately or provide tea pots. That would greatly improve the tea
31 Opinions in 1 websites
I ordered a porridge for my young daughter at the drive thru, asked to park up, no problem. Waited 14 mins, small problem. Order arrived without spoon, so I nipped into the store to collect one, medium problem. Got back in the car to give it to my daughter, no syrup, so when back into the store to get one. I wouldn’t go as far to say it’s a big problem, but the service and time spend getting a porridge was well below my expectation.
30 Opinions in 1 websites
Upon arrival with no previous awareness from Bourgee that this was going to be CLOSED! I was shown an A4 piece of paper on the door stating it was 'closed due to maintenance'.. Thanks for the update! How can I turn up to a restaurant with no email or notification being sent and the only way i found out was not even from a worker but from an A4 sheet of paper, is just ludicrous. Not even been open long and seems to be a shambles from the get go! PANTS, WOULDN'T RECOMMEND!
30 Opinions in 1 websites
Contray to the negative reviews (Which I totally understand) But for my Personal experience I have always had a good experience. The ladies like Rooner have been nothing but polite and accommodating for such things like basic salt, ketchup and mayo. Mainly the female team at KFC has been great (not ignoring the male staff and chefs)
28 Opinions in 1 websites
The click and serve bays had people parked eating in so others had to wait to get in. There was a member of staff in full uniform with her partner in one of the bays either after shift or on a break setting a bad example. Also there were drinks and dips missing from our order.
28 Opinions in 1 websites
I ordered a meal. The rest of my order was fine but chips???? Nah more like a brick what on earth did they put on them cheese????? Nah cement more like!!
27 Opinions in 1 websites
popped in for lunch, was greeted very pleasantly by a lady named Shazza, am a blue light card holder and she along with another member of staff took the time to help me to access the KFC app and add my blue light card. the meal was lovely, hot and was given a variety of sauces to have with our meal. the toilets were very clean in fact I would go as far as to say this is the cleanest and most welcoming one that we have visited in a long time. thanks everyone at KFC
27 Opinions in 1 websites
Just awful. Literally Asda make a better pizza than these guys. Don't fall for the marketing it's really really really bad