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2,50

Based on 63 opinions finded in 1 websites

2.5Ambience2.5Cuisine2.5Service
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Nº 6141 in 7028 in City of London, Westminster

Nº 249 of 297 American in City of London, Westminster

CUSTOMERS TALK ABOUT DISHES WITH..crabfried
Score
OpinionsNoteTripAdvisor632.5

comment_iconOpinions

The food was really really good, good portions for good prices, and best of all really good amount of sauce which feels rare these days. Monica’s service was very good, very attentive.

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Riccardo B . 2024-06-17

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If you're looking for a way of saving money you can avoid paying luxurious restaurant bills at this place. It's a pay at the counter fast food joint. But well worth a try for the sake of something different. You get a low cost bucket packed with mussels and other sea food delicacies. Also had delicious coconut ice cream dessert with chocolate on top. If you like seafood go there!

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fairfares18 . 2024-05-23

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I absolutely loved this place! We opted for the seafood boils and burgers. The food was full of flavour and it was one of the best seafood boils I’ve had. The place itself is quite small but the service was quick and the staff friendly. We were all very pleased and would definitely visit again.

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Taishar A . 2024-05-22

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Очень вкусно, ждать не пришлось, все современно. Отсканировали QR код, заказали, оплатили и через три минуты заказ на столе. Море продукты свежайшие и вкусно приготовлены.

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Oleg Y . 2024-05-11

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Very surprised at the negative reviews. I had a good experience. My first time to this branch which was nicer than Baker Street. More spacious, nicer atmosphere and better service. Food was delicious. I had the grilled seafood plate which comes with a choice of dip. Well presented, tasty and so good! Right amount of flavouring. There are many choices on the menu but this is a place for seafood lovers. Don't worry about messy hands, they give you plastic gloves which are very handy. Service was attentive and friendly. Clean. Not too pricey. Portion was big and satisfying.

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Abovetheclouds . 2024-04-19

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Visited with my parter as a one off, we was originally suppose to go to the angry crab shack wish we would of now! The place was empty when we arrived red flag already! We have never had a seafood boil before so it would of been nice for someone to asked if we had etc. we ended up getting the 'queen boil' and added mac n cheese (awful, no seasoning) but we also aded the wings which were nice but weatherspoons standard! - probably would of preferred that to be honest! Service was average. She didn't give us any napkins , cutlery or ask if our food was even okay. The sauce was 10/10 but not the food. Shame. - We Ended up getting food elsewhere later on

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Tanya H . 2024-03-31

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Very disappointing and unpleasant food. Deep Fried seafood which was overcooked. Poor service and actually a sad place. Do not recommend !

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Aacza . 2024-03-22

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Very disappointing. Service is poor and the food is worse. Overcooked dry seafood with so much garlic you can't taste anything else. Complete waste of money

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VictoryV23 . 2024-02-17

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What a shame the food was great but the service and the atmosphere was awful!!! The staff was dead no happy greeting and was made to feel you were a burden. Spend &££ and not even asked if you were enjoying your meal felt like McDonalds maybe worse as not even a smile. The place would be so much better if they had table service and not up to the counter to order as couldn’t be bothered to order another drink. Plus wouldn’t bother with the cocktails as pre made and beer choice was 2 Would I like to go back No not as it is make changes and would love to enjoy the food

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benduthie69 . 2024-02-10

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I had to go for dinner with my family. Service was amazing and food is delicious. We got King seafood bucket which was perfect for 3 of us. Cocktails were great as well. Definitely recommend.

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Mariia B . 2024-01-07

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Super nice atmosphere and food is great. We ordered seafood bucket and it was huge. We also liked grill platters. Very friendly service. Will definitely recommend. Thank you!

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marygold88 . 2023-12-11

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We spend £120 for seafood boil.It was the worst food ever.None of the sea food was fresh at all.Horrible food.Waste of trip and money.The sea food was from frozen ,god knows for how long its been in the freezer.Anyways personally I was totally disappointed.Its ok for people who don't know the difference between fresh and frozen food.They should really stop cheating people.

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Lamya D . 2023-12-11

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Been keen to go here for over a year, finally got the chance tonight. Honestly, don't bother. I'm from Scotland and I know good seafood, this was NOTHING like good seafood. The mussels, calamari and shrimp were a joke, fried beyond recognition. Dry, shrivelled, awful. Fish was decent, as was the slaw and the chips but it was pretty pricey for such a poor show. I'll not be back again.

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Cameron H . 2023-11-09

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The mac n cheese didnt taste anything. The veggie burger was too high and too expensive (11 pounds) and no fries included. The man that stood in a counter in the door didnt help us, two people in wheelchairs, to open the heavy door. The waitresses were helpful and nice. The place is suitable for people in wheelchairs, minus the front door.

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annabrittat . 2023-11-03

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Dopo le foto viste ti viene voglia di assaggiare ma dal momento che entri vuoi solo andare via, personale senza carattere tavoli piccoli mangiare salatissimo ,freddo comunque quando esci devi andare difronte da five guys esperienza terrible mai più 👎🏻👎🏻👎🏻

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barbara a . 2023-09-17

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Ordered crispy combo, it was crispy alright to the point that even the mussel shells would snap because it had been fried so much. The unknown fish was ok squid rings were the smallest you have ever seen. I never looked on trip adviser before I came and I wouldn't have if I did. I have given it 3 stars that actually will push its rating up! At time of writing there are only 200 restaurants worst rated than this on trip advisor. Ranked 15200/ 15400. Is it that bad... I don't think so.

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lebowski_fest . 2023-09-05

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DONT GO! Food was dry and not worth the money at all! The best I could eat was the dry bland fries! Seafood boil so much garlic sauce felt like I was eating a kilo of butter! Cajun sauce was watery everything started to taste like garlic was awful! I’m not a food snob at all, but this food was flavourless to say the least, feel like I wasted money! Never returning

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T A . 2023-08-21

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3/10 overall. Food lacked flavour. The “spicy” options could be eaten by an infant. Very small portion for some side dishes. The venue itself was cramped and looked rather ramshackle. Don’t be fooled by the images

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Jerdenne W . 2023-08-11

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I enjoyed the relaxed casual atmosphere. The staff were friendly and attentive. We all enjoyed our food. It was exactly as described, prepared fresh and delivered hot. I would (and will) go back.

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Lorna S . 2023-07-07

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I was really surprised to see the bad reviews of this place. Taking it for what it is, we were pretty impressed. This isn’t high end, fine dining sea food and it’s not table service. If you understand that, your expectations are met with lovely food, quick service and not a bad atmosphere. The only issue we faced was food arriving at different times as it’s all ordered via the app which meant we were waiting for plates to arrive. The cocktails weren’t brilliant but overall we had a good visit

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Clg231 . 2023-05-29

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I don't get the bad reviews because I have been there 2 already, the first time with a US friend who confirmed the food is authentic. We got the XL crispy combo and a burger which we loved. Staff is not very engaging but I am there for the food not for the chitchat. We got our food within 15 min which was totally acceptable. Will be back soon!

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DimanaRay . 2023-03-30

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I reaaaally loved the seafood crispy combo! The food just hits the spot for me, however the overall atmosphere is on the same level as Burger King or any other fast food chain restaurant. Staff is not very well trained and super slow. So even though I enjoyed the food I'm really not rushing back.

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MissTh4ng . 2023-03-07

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The food here is very good, the soft shell crab is delicious but tiny for the price of £7.95. You can eat it in a couple of bites. The online order system didn’t work and the waitress said I couldn’t order at the till which was annoying. The portions are small and bulked up with potatoes etc, but still worth a visit if you’re in the mood for seafood.

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945Faz . 2023-01-25

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I am so shocked to read the bad reviews on here! I came as a group of 8 for my birthday and had a great time, staff were lovely, helpful, and efficient. The food was delicious! Had lots of different dishes that we all shared...

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louisebT5734XD . 2023-01-17

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Staff are poorly trained, say the right words but little eye contact and are very disengaged. Our drinks were plonked on the table and then shoved towards us. Food was not good. The sweet potato fries were even borderline edible. Literally would have been hard...

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KazG248 . 2023-01-14

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Best seafood I have had in ages. Highly recommend this to all seafood lover. And anyone who doesn’t like seafood this may change your mind

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vktrmk . 2022-12-01

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My first visit here was amazing! The staff was so friendly, and boils were soooooooooo good! I’ll be back for sure! 👌

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My_name_Incognito . 2022-11-16

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Nice restaurant central located, the food wooow is very good and affordable. Definitely I would recommend

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509dn . 2022-10-24

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We had such high hopes for our visit after seeing so much hype about it on social media and we were left VERY disappointed. The terrible reviews are sadly true. The staff are unwelcoming and unfriendly, we asked for assistance as the menu wasn't working...

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tinyb44 . 2022-10-01

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I dined in the restaurant last week with 3 friends. During our stay my bag was stolen from beneath my seat. After contacting the police, the restaurant has refused to give over CCTV because 'it would take 2 hours'. Frankly disgusted that they would treat...

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joeaM75ST . 2022-09-27

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£35 for a great mix of food (boiled platter, fries, chicken wings, fish burger) 1glass of wine, one soft drink. All really flavoursome and the seafood was nice & spicy, cream sauce but not too overpowering. You do have to be an independent customer, scan...

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Citydweller9 . 2022-09-18

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This has to be the grimmest deep fried destroyed seafood I have ever eaten. Absolutely awful. Greasy, dry, burnt and tasteless…..Never again, Ever!!!

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LondonVoyager0288 . 2022-09-16

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The food is always tasty and delicious, the Cajun sauce was outstanding and the seafood tasted fresh and seasoned to perfection, recommend it to everyone

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A2111QVgonzaloc . 2022-08-24

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I have to say I’m quite disappointed to be leaving a review like this, as I had such high hopes for this restaurant having seen various social media posts praising the good food and the service. Myself and two other friends arrived at this restaurant...

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samdubois77 . 2022-08-04

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The food was disgustingly bad. The Cajun sauce was oil nothing else, the food had ZERO flavour. The crab legs were way over cooked and fell apart couldn’t even get the crab meat out. The potatoes were not red or even cooked through. The corn...

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Camilalexiee . 2022-05-29

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A strange experience, the restaurant itself felt sterile with no atmosphere or vibe, very functional. You order via the website so any interaction with the staff there is incredibly limited. The food was so so, not bad but not great. Highlight was probably the green...

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864anhl . 2022-05-25

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Was very excited about this meal but it was terribly disappointing. Very odd venue, a real lack of atmosphere and quite stark. The food was extremely salty, lobster should be sweet but tasted like it had been boiled in seawater, which poured out when I...

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toniar616 . 2022-05-21

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They have moved to Brunswick centre Looked good from the outside Foh on the mobiles and face of I don’t really care about my job Order food Was looking good Then started to eat Lobster over cooked, chef came out and said we buy it...

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mark r . 2022-04-24

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The food was tasty, but quite salty and not much selection. I asked if I could swap out the calamari and was told I'd have to pay to do that. They're still using the qr code scanners, which is annoying, because you have to log...

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I6530OZjayb . 2022-03-21

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I don’t know where to start. Lets start from the service. Sad and unprofessional staff. You can tell they hate the job. Apart from Naima who was amazing, the rest is lost. Food was dry and oily. We had to ask them to bringe us...

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37abdirahmanh . 2022-02-15

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Miserable staff. Poor food and very expensive drinks. Explained about the QR code but husband who is tech savvy just wanted a menu. Surprised we didn’t have to cook it ourselves Definitely not going back

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shaaronr2022 . 2022-01-16

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WISH I READ THE REVIEWS BEFORE BOOKING On entry there is a miserable looking staff member (approx 18) who does not look like she wants to be there. You are then seated to the table, QR code for the menu. We could not get the...

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jgriffiths2018 . 2022-01-12

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Had and still am having the runs straight after I had this on Tuesday! Even disregarding that, the food was pretty tasteless and oily. The mussels were the worst of the lot. However, the lady who took my order was rather friendly.

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kingoflettuce . 2022-01-07

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Was very excited to go to this restaurant but was thoroughly disappointed. Very bad service with staff slamming down drinks, and just putting any drink anywhere and same with food. Fried platter was OK but a bit greasy after a while. Macaroni was dry and...

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LAMitchell . 2021-12-22

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Really good welcome, we sat on the table and got told to order with our telephones, we ordered at the same time but our food came with a 20 min gap between each other and cutlery and plastic apron was given to us only when...

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Emanuele C . 2021-12-11

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We went to this restaurant after seeing amazing photos in instagram. It was for my daughter’s 18th birthday. We were seated promptly and left to our own devices. It took us a minute to notice the little sign with instructions on how to order online...

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935melindaa . 2021-11-30

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I would say the seafood wasn't very hot even though it had just come out of the kitchen. Portion of snow crab was quite small for the price. The seafood doesn't taste like it was cooked with the seasoning, more like it was cooked and...

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startq . 2021-11-28

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Truly awful seafood cookery. The fish was overcooked and soggy and goodness knows what they'd done to the mussels! They seem to have been deep fried in their shells and turned to dust. Service was very frustrating g as the code wouldn't work. The surrounding...

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Silvershrew . 2021-11-27

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Only place we could get a table on a Sunday night. Overpriced for what it was. Nice atmosphere but a £5.95 veggie Caesar salad was lettuce, sauce and croutons. Nachos was the type you get at a football game in a plastic container. The lobster...

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Bronwen R . 2021-11-21

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The food generally was OK, but half the menu was missing. Ordered both the XL boil and fried platters. The boil was much better than the fried platter, as the mussels were fried so much that they were unrecognisable. When we said the corn on...

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portapete . 2021-11-07

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Atmosphere and ambience was very good. We tried to book but website was saying that they only had a table for 1 at 8.30pm!!!. We went and was able to get a table for 2. Dessert menu very limited and soft drinks are all cans...

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Britbeauty1000 . 2021-10-16

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Pictures of the food look really good but honestly there was barely any flavour. I had the XL Cajun combo and my food was swimming in oil. So disappointing, service was pretty non existent. They served the food and that was pretty much it. There...

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SuzetteL180 . 2021-10-09

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- Pros: Fast service Good & Cheap Cocktails (choice of 4) Clean toilets Nice chips & garlic bread. - Cons: Awful food - I chose the “XL prawn combo” with Voodoo Sauce absolutely disgusting it tasted like they just poured a bottle of hot sauce...

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SashaaApate . 2021-08-25

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Average food, Poor service, once food was at table did not have any interaction with staff to see if all was ok. Not enough napkins on table. Need to provide wet wipes.

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nikkia350 . 2021-08-23

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I leave near this restaurant and I looked at the menu and it was interesting, fried fish squid prawns combos etc...so we decided to go tonight (2/8/21).the service was fine but the food was horrible, I ordered a combo which includes prawns squid mussels (half...

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rajoo13 . 2021-08-02

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I tasted my first seafood boil in New York and while I have to be reasonable to realise it can’t be the same here, I do expect businesses trying to replicate it, to be as close as possible I’ve seen all the pictures on Instagram...

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Rosemarie T . 2021-08-01

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Little underwhelmed by some of the service, but Yusef was great, really helpful and attentive, great asset and helped us feel really welcome and cared for, exactly what you want when dining out. Passion fruit martini was lovely, great drink, I was tipsy from the...

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Deewright1 . 2021-07-24

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I was looking forward to eating here, the pictures were excellent and the food sounded fantastic but that's where the excitement ended. Once the food arrived I was shocked to find my food was swimming in oil which totally drowned any flavour there really was....

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M2714YRliamg . 2021-07-23

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Honestly my experience deserves 0 star. The worst service I have ever experience. Our food was delayed by 45 minutes no apologies or noticed were given. The menu had very limited drinks. Only 1 cocktail on the menu, no mock tail and no even a...

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Sarah S . 2021-07-18

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I’m so disappointed it’s unreal! After seeing many Tik Toks and Instagram posts I decided that I would check this restaurant out! The food was so bland! My seafood boil was flavourless! The crab & my additional lobster was cold! The garlic sauce was just...

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dominiquebU5138UG . 2021-07-13

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The food was horrible and soaked in oil! The mussels was over cooked, prawns had no taste! Really over rated!!! Best part of the restaurant was the young boy who served us! When emailed about unhappy I was I was offered 20% off my next...

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Virgo24th . 2021-07-06

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Waited half an hour for a canned coke and a bottle of Water. Food came over an hour later (& it seemed like there were many tables complaining like ourselves) - cold, no flavours. The “voodoo” sauce is just Tabasco sauce in the seafood boil....

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MollyPCE . 2021-06-23

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My friend and I waited for months to visit Pelican Estate because we were following the insta page and every single dish looked so amazing. As soon as it opened , we visited... And I would I have wished I had spent my money anywhere...

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alexiars28 . 2021-05-25

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