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Outdoor
The best restaurants serving American food in England
5.314 Restaurants on GastroRanking
Delivery
Pickup
Outdoor
164 Opinions in 1 websites
Was looking forward to having breakfast here after it's recent refurbishment. Unfortunately my daughter had a hair in her breakfast and couldn't continue eating. I then found one in mine as well so we had to leave. The waitresses who were very nice apologised and offered us another breakfast but we declined.
159 Opinions in 1 websites
The food is appalling, it makes McDonalds look like the Ritz. it was a kids birthday party for 5 children and even though I booked it for 5 children I was still charged for 6. The restaurant told me that they could not refund it as it was booked for 6 when it very clearly was not. I had to go to reception to get a refund and to add to the stress of taking 5 children bowling! £150 for 5 children to bowl and eat terrible food that, in my opinion, they should be embarrassed to serve, seems a bit steep. I would take your money elsewhere and get better value for it. Once outside I was then told that the children could not re-enter to use the bathroom!! Avoid at all costs...
156 Opinions in 1 websites
I had a groupon booking for 11.30am. Arrived and the girl was just opening up, but when we came in, she came rushing and said we're not open until 12. I showed her our booking and she just shrugged, as if to say ' I don't care', we open at 12. End of. Didn't feel like eating there after that customer " serivce" and I've had my voucher refunded.
151 Opinions in 1 websites
Very poor ,went in to order takeaway 3 pc meal and when I got home realised I was given 3 legs!!!! Guys there should be a least one pc of breast!!!!
132 Opinions in 1 websites
Despite some negative reviews (though not as bad as some other M6 service stations), we tried Charnock Richard, north bound. I’m pleased to say it was fine, although it was quiet when we visited. Easy to park, clean and nice toilets. Our Starbucks drinks and snack were as expected, staff were friendly and we spotted (a) someone cleaning the floors and (b) some blackboards for kids. Also tables were clean and bins weren’t overflowing. Would recommend/visit again.
127 Opinions in 1 websites
We had the Lakeland English breakfast. The sausage was very hard to cut. The black pudding needed a chainsaw to get through it. The toaster was on the blink, cause you had to make your own. Had to make your own coffee or tea. At £12.95 each. I wouldn't recommend that breakfast to my worst enemy
126 Opinions in 1 websites
Don’t wait in the right hand drive through lane - after watching 4 cars go through in the left hand lane (who arrived after us) the answer from the young man taking orders was “well that’s only a standby lane” - not acceptable 🤬 all we wanted was a mayo chicken meal and a cheeseburger- we had to them go wait again in bay 2 to wait for the food. Nothing complicated - didn’t ask for the items to be modified. Terrible service I. Chips lukewarm!
124 Opinions in 1 websites
Best place to go if you are on the go and hungry I would recommend to with family or friends and the price of the food is cheater food is amazing and the food size is massive
124 Opinions in 1 websites
Not only is the food always cold from here, but when they state that their breakfast finishes as 11.00am on Saturday and Sunday it should actually finish at that time not 20 minutes prior to that time. I can't imagine many people enjoy a burger at 10.40am? Over all awful service and rude staff.
116 Opinions in 1 websites
Most DISGUSTING customer service experience I have ever had. We travelled an hour and a half to go to 202 for my friends 21st birthday for bottomless brunch. We ordered one round of drinks and when the waitress came back we asked her how the bottomless brunch worked - basically just to confirm that all the drinks on the menu were included. She then informed us they no longer do bottomless brunch. We had not been notified of this whatsoever and apparently they stopped doing it even before we booked it, yet they never removed the option to book for it from their website at that time. They said there was nothing they could do about it and we said we booked for a bottomless brunch for £30 per person and they should honour that. They then said all they could offer is 1 free round of shots which is not good enough. We asked to speak to someone higher up and a vile woman from the kitchen, came to our table and got into a very heated argument with our friend. She was flinging her arms, told her to shut up & said she would happily ‘take this outside’. She proceeded to shout in my friends face, this was such an intimidating experience to the point I actually thought she was going to go for my friend in the middle of the restaurant. She said she didn’t care and that we should be paying full price even though that’s not what we booked for. I have never witnessed such an UNPROFESSIONAL, disgusting and ATROCIOUS behaviour within customer service in my life. The lady who did this was one of the so called owners of the premises however it seemed to us they just picked the most confrontational person from the kitchen to come out (as they said their actual manager was on holiday) and just said she was an owner, because after her unacceptable attitude, physical presentation and bad mouth I refuse to believe she could be in a profession where she runs a business. She was implying she wanted to fight my friend so we wanted to leave the premises asap, we felt overwhelmed and unsafe so we all proceeded to leave before this got any more out of hand and the lady stood at the door with a security guard and wouldn’t let us leave until we paid for the one round of drinks we had. We did not want to give them any money for the terrible service we had had, but we paid because the lady was getting in our faces, she was nothing but a bully. She completely ruined our friends 21st birthday. The place was dirty, grubby and grotty, all they want is your money they have no consideration for customers at all! I would never ever recommend anyone to go there.
114 Opinions in 1 websites
En primer lugar, la comida era excelente, buena y sabrosa y una porción de comida de tamaño decente. Ahora con la parte confusa El servicio al cliente es muy lento y aburrido. Y también dicen que tienen el 50 por ciento de comida en oferta, pero solo dan un 25 por ciento de descuento. Le tomó literalmente 5 minutos calcular mi descuento y aún así se equivocó. No me quejé en ese momento, ya que sé que las empresas están pasando apuros y tbh no podría ser molestado con la molestia ya que el servicio es lento y no muy acogedor. Pero en general no me puedo quejar de la comida, todo estaba delicioso y volvería.
110 Opinions in 1 websites
Racist employees, extremely judgmental. Around 18/19 year old girl made my daughter feel uncomfortable as they were making fun of a delivery driver as he left saying he looked like a terrorist! Unacceptable behaviour as we are muslim ourselves won’t be visiting again!
108 Opinions in 3 websites
My daughter and I had been in Nu Spa all afternoon enjoying the pool and spa. The chap on the reception desk in the spa was lovely and after we saw the weather outside and worried about going in to town for tea he suggested the Park Hotel restaurant. We were given a 25% discount card after being recommended from the spa. It is such a shame, as the restaurant is well placed and modern with an attractive wine bar and nice decor and atmosphere. Sadly the service was a little disappointing, we were left waiting to be acknowledged when we arrived and then had to attract a waitresses attention to be shown to a table along with another couple who had arrived just after us. We ordered drinks and food and waited 25 minutes for something to arrive, and this only arrived after I had asked at the bar for our drinks. The food followed but my daughter’s soup was missing from the order and when it arrived it was minestrone rather than leek and potato. But she just ate it and said it was tasty. The food was actually very nice and there was a good choice on the menu, hence four stars. It was just the service that appeared a little disorganised. Our waitress was friendly and welcoming and when I did not recognise Burrata Cheese with my salad she was pleasant and chatted with us for a minute. We paid the bill and left, as we walked past the bar we said good night but no one bid us farewell or thanked us for our custom. Basic courtesy.