Subway in Liverpool

1 of the footlongs where soggy and un- eatable , wasn't toasted either , crisps was missing from meal deal

driver was good but the people who work at subway forgot about some items

Vile my daughter threw up after what they put on her sandwhich got whole order wrong

I didn’t receive a whole meal after paying for it

Wasn’t exactly what I ordered but we enjoyed it still

Courier brought Burger King instead of my Subway? 1⭐️

Added a note to say what salad and sauce I wanted on my footloong bmt’ which was lettuce cucumber and mayo only and they put all the salad on and the wrong sauce just ruined me meal won’t be ordering from here again

Been over a hour and still not even preparing my food i live 3 minute drive away from shop it is shocking!! And the phone number says not recognised

perfect. exactly what I ask for, fresh, quick delivery and friendly driver.

order is incomplete and is missing a sandwich

The Philly steak foot long tasted nice but lost marks for being a soggy mess on arrival...

On my recent visit, I was shocked to find that the sandwich I ordered was so poorly assembled that I had to dispose of it upon reaching home. The sandwich itself was incredibly substandard. This level of service is completely unacceptable, and it is not the first time I have encountered such issues at this location. The store was empty during my visit. It seems that the lack of customers might be a reflection of the staff's standards and overall service quality. I have faced similar problems at this store on several occasions, indicating a persistent issue that needs immediate attention. I urge you to address these concerns as a matter of priority. Ensuring that your staff are adequately trained and that food quality meets your brand's standards is crucial for maintaining customer trust and satisfaction.

Order not delivered. Delivery man kept ringing and was lost.

Good delivery time but cold food?? How does that work and half a cookie you are a joke little cretins

Din not receive order but says delivered

Whoever works in this shop needs to learn how to prepare food and read half order was wrong drinks a the tuna sub a nachos al wrong absolute waste of money and a joke.

My child is missing her tea thanks you yous, I want a full refund for this I am not happy will not be ordering from this place ever again!!

Ordered a foot long triple cheese dipper with southwest dipping sauce… the wrap was the only part they managed to do correctly! They filled it with mozzarella, so it’s like biting into rubber! They completely left out the dip. Just reminded me exactly why this branch is awful.

Didnt give us the foot long cookie we asked for scammed r money

Nice and fresh. On time. unfortunately some food was missing and not replaced

would never order from here again. order come and the seal was broke. realised to late to refuse the order. then food was missing from there (hope the driver chokes on the sub sandwich. then the cookie looks like a child has tried to make a cookie out of playdoh (also looked half eaten...and undercooked. I will never order from here again it's the east Prescot Road subway. disgusting.

an absolute soggy mess supposed to be crusty bread ordered on line never again

Just eat is a joke delivering orders to the wrong house like they can’t read the address what it ment to be delivered to

Chicken salad was amazing better than going the chippy.

Cookie was very thin, burnt and not even whole

There’s always something wrong when I order from this place, I’m not doing it again. I paid extra for pepperoni, it wasn’t on my sandwich. My sub had cheese on when I selected No Cheese, I’m lactose intolerant so it had to go in the bin. The cookies were not what we ordered and the Coca Cola Original turned out to be Coca Cola Zero even after paying more for the full sugar version.

complete wrong order and no way to contact anyone. shocking!

My bread was all wet an soggy was disgusting

i ordered a pepperoni and cheese footlong that apparently comes with a dip, no dip and no pepperoni im really unhappy aboht this

Asked for toasted sandwiches came freezing cold no crinkle wedges or sauce it was disgusting

I Accidentally ordered to the wrong address! The driver called to let me know he was outside and when I told him what I’d done he delivered to the correct address! Ordered from YUM a few times and the food is always great and the drivers always seem happy!

Always enjoyed a good Subway. It's been a while so couldn't resist. Awesome as always!

My food has not been delivered we have not received the order it has been delivered to someone else

I have just popped into subway and the two members of staff who served me were absolutely fab. I don’t usually write reviews, especially for big corporate companies, however I think these two definitely deserve some extra credit for their customer service. Both so friendly which is rare to come across especially within the fast food industry! I hope they both see this and I also hope their manager gives them the recognition they deserve 😊

The food was cold and the driver was very rude and didn't read delivery instructions

was missing one of the key ingredients of the sandwich

Awful packing subs all squashed not cooked properly

did not get the garlic and herb sauce and hot wrong bread and filling considering I am a vegetarian I think its safe to say i will not eat meat

There was no cheese or mayo on one sandwich. There was no lettuce on another. We ordered cheese and onion baked crisps but got salt and vinegar squares! Is it that difficult to read an order!

My order came with no salad or sauce at all and no crisps also. My last 3 orders from just eat have been wrong!

Wrong sandwich and drink. Undercooked wedges

Almost all the order was right except for my sandwich which I asked for with no onions but still came with onions anyway. Baby’s order was all right and everything else came correct.

Absolutely appalled with this restaurant, this was the second order I made with them today because they messed up the first one, I put in the restaurant notes absolutely no onions on the sandwich and it showed up covered in onions again! I’m very upset and angry with the service quality from this place and will never be having food delivered from here again.

None of my food arrived. I got someone else’s order. No way to chat to get it rectified and now my daughter has no lunch. Great service

not only did I have to wait over half an HR for it to get delivered, I also didn't receive what I ordered. This is the 3rd time this month I have ordered and not received the correct items but this time has been the worst fail of them yet. Do better next time please subway, it surely can't be that hard to get the correct crisps and drinks and also include nachos. Getting as bad as McDonald's now

No meatballs so instead of cancelling they stuck pepperoni and ham on it instead and thought that was sound

southwest sauce was like water no taste on both wrap and footlong wrap was empty nothing inside few fillings ordered many times from here always been happy this order was discusting both were bined wont be ordering again

Got most of the order sort of right. Wedges but without the spice and dip. And only half a margarita slice rather than the footlong ordered. 😢

Asked for nachos got a box of plain doritos no cheese no jalepenos, no chilli heatwave doritos

Both footlongs were meatless not meatball. They didn’t taste nice at all’s . Also both of the nachos had jalapeños on and we only asked for 1 with jalepinos. Quick delivery thanks.

Not all of my order came and they replaced part of my order

I asked for double tuna, never got it. Paid for bag of 3 cookies and only got 1. Don’t understand how it is so hard to get an order right, when all you have to do is read the instructions!

Ordered a meatball sub, but no meatballs! So everything else on sandwich but no meatballs! Absolutely ridiculous.

Ordered a vegan pesto melt and it came with chicken on and no cheese never ordering from here again 🫣

their was a fly in my salad discusting place never get anything from here need shuting dwn

They put the wrong sauce on. They put the extra hot southwest on instead on the normal. It was way too hot and I couldn't finish it :-(

love ordering from here everything was there delivery driver was lovely wil order again from here

Not happy, I ordered three meal deals and I only got the subs, no drinks, no crisps and no cookies and I ordered dips which only had a little bit in them, if I'm gonna pay 60p for a little pot a dip then I expect more than a spoonful, this place has gone down the past few times I've ordered from here

Order is completely wrong for example missing a sandwich and I asked for Italian herb and cheese but it’s on hearty italian

Only brought half of the stuff we ordered! I want a refund!

Sent totally wrong order was totally inedible and all went in the bin

Order showed as delivered. No delivery, no phone call, no food! How does that even happen!

The order was completely wrong but it had my order number and I requested a refund and haven't got anything back

Sandwich was lovely. Very well made.

Absolutely shocking service from staff. 2 of my work colleagues entered the branch to order lunch for us all whilst I was finishing a job outside. I had not told my colleagues what I wanted to order yet, assuming it wouldn’t be an issue as I could catch up with them and pass it on. When I entered the restaurant my colleagues were being served, so quickly asked me what my order was, so that my sandwich could be included in the one single order that was being paid for by one person. The member of staff (male, glasses and tattoos) completely ignored our request to add another sandwich, literally, and instead, threw the sandwiches we’d already over about the counter and into the oven, causing the ingredients to go all over the place. He then moved on to the next customer. Upon realising this we confronted him as to why he didn’t make the other sandwich we requested to which he replied “if he wants one he can queue” this prompted us to confront him concerning his attitude, to which we were met with an argument, and then he swore at us and stormed off. Absolute child. Would love to know his name. Hopefully he gets home and his dog is dead.

Didn’t even get my food but they took my money my food wasn’t late it didn’t turn up at all

A great place for food 😋 smashing staff too, making sure everything is as it is supposed to be

Forgot my sauce for two items but overall great

Wrong flavour crisp,roll was stale and looked like the ingredients had been thrown in from the other side of the room!

Cocked my order up and it got thrown in the bin

Never came with full order . Ordered two meal deals instead I got two subs , one drink one cookie . Driver couldn’t of cared less

Wrong order - asked & paid for extra meat and bacon - never got either. Asked for hearty italian, for italian. Asked for 3 double chocolate cookies, got 2 sticky toffee ones. I appreciate things run out of stock. Therefore I think a phone call should be made to say ‘ we don’t have chocolate chip, this is what we have do you want this or a refund’ rather than give a substitute.

Wrong crisps sent and salad missing off my sandwich

Wrong order and can't get through to them. Phones off the hook.

Food was cold when asked for 1 sandwich toasted but both were toasted and still cold upon delivery, nachos were freezing, wrong bread, wrong cookies,

Wrong sauce put on so one foot long was inedible

diddnt get my drink,cookie wasnt cooked properly it was soggy and sandwich wasnt toasted

Really nice guy who served me. He actually cares about the customer and understands that we all like our sandwiches done a certain way. Defo the best service in all the subways I've been 2.

They put the wrong meat on my sandwich

I have just had the worst experience possible. I’ve been vegetarian for 15 years and have received tuna next to my sandwich, it’s absolutely disgusting. It obviously shows a lack of hygiene or food safety. They also forgot my 2 dips I ordered so now this sandwich is incredibly dry as well as cold. What a waste of money. I’m appalled at the meat I was served. Terrible terrible terrible.

Wrong order, wrong drink wrong cookie

Sandwich weren’t plain even after not clicking any of options it came with cheese, and both sides round

Amazing sandwiches, made fresh and quickly. Everything about this was great, the staff are friendly and everything (toilet, tables, seats, etc) we're in good condition.

Dry hash browns and no yolk in egg fragments, bottom of barrel scrapings

Subs thrown in bag and bag was ripped open. Someone put drinks on top of the food so it was all squashed and fillings had fallen out. Missing crisps and missing sauces. Food wasn’t toasted either

I asked for all sandwiches to be toasted and non of them were and asked for 3 cherry Pepsis and got 1 cherry and 2 regular

Food was never delivered, driver rang saying just eat were not helping her resolve the issue and expected me to fix it… expecting a full refund

Delivery time change but i believe it was already out for delivery and the food was cold and had sweated in the packaging, ham was replaced with Turkey which went straight in the bin and the Tuna footlong was awful. All the food was cold and squashed. Very unhappy with this service and have requested a refund

The cookie was missing, the sandwich was soggy and weren’t cut. The filling went all over the place.

my food was freezing and i had to reheat it no of my sandwiches had cheese on and i payed for double and i asked for 12 cheese bites i received 6 hash browns and all of my food was stone cold

Always delicious and fresh. Great team! Thank you x

Cold food and all were incorrect. Wasted food and money

Subway, great value for your money.

Bad expirence very bad missing items whats point ordering stuff no one listens to order

Absolutely disgusting paid £1.4 extra for mozzarella and zero cheese was there and £3 for 3 double chip cookies that didnt turn up. Sub looked slapped together half of the insides had already fallen out once I opened wrapper and sandwich wasnt toasted. Honestly, paying for what i felt like scrap meat on bread is a joke I would appreciate some sort of refund but definitely not be ordering from EPR subway again

i ordered hash browns, bacon and cheese on my sub it came with none of them on and the number on their website is incorrect i want a refund

I ordered a meal deal and didn’t receive the crisps

Gave me vegetarian meatballs they were horrible

Shocking service, girl. Stacking crisps when there's a que , then got home without my curly wedges which I paid extra for 😡

Ordered toasted and he wasn’t even toasted absolute waste of money