Burger King in Liverpool

Was as going to use the toilet before I ordered food I have a medical condition, where the asian security guard confronted me. If I could give you a zero I would no worries. Told me you can't use the toilet without buying food?? In a aggressive manner well you can't bring food in to the toilet can you.? Can you can you bring your meal into the toilet 😉 I have a prostate issue and sadly a medical condition. I hope one day he doesn't have m it then he may be more understanding manners costs nothing nether does humanity. Prostate cancer effects many men up and down the country and it doesn't discriminate. I was in urgent use to use the bathroom before ordering my meal as I was picking my partner up whom was at a memorial in the city centre. What a disgrace to treat people in this manner I suggest you go to McDonald's over the road no worries used there bathroom and then got order and they my custom terrible policy I suggest you look at I won't be shopping in this place ever again. If I could give you zero stars I would without issues I suggest you speak to the security guard and management on this issue.

I had a great experience at this Burger King branch, thanks to the amazing leadership of Manager Chris. Hes was friendly, professional, and ensured everything ran smoothly. Their dedication to customer satisfaction was evident, making my visit enjoyable. Keep up the great work, Chris!

Chriss, Kate, Darren and Shreyas are really friendly managers and all staff and their hospitality overwhelmingly impressed me.

Sorry for taking this photo but I've been in the restaurant for 30 mins and since the moment I entered , this gentleman was deep cleaning everything. Thank you for your hard job

Its very fast service i will come back

Friendly serviced in a clean environment. Enjoy!!!

A staff member was very pushy about me leaving a review, I don't like when people disturb my personal space so badly

Nice clean ambience & good food. Totally recommend.

Bhoomika had amazing service!! Defo recommend

My first time there and I don’t think I can go back there again, I ordered 2 single cheeseburgers and when I collected them and opened they had given me what looks like chicken burgers I was so confused so I went to let them know and the lady asks me if I let them know?!? I was so confused so I told her and showed my receipt I ordered cheese burgers and she then goes and speaks to the kitchen and comes back saying sorry when you order cheese burger it’s a pick between pork and chicken and they had given me pork. I was confused but accepted and threw away my burgers and left how ever I felt weird about it and checked their website to see that the cheese burger was 100% beef and they had lied to me. I feel scammed and will never be returning !!!

Thanks for gaia for preparing the order and bhoomika is super fast in the dinning area🎉

Nice ambiance. Good service by Neel. Good food. Cheers...!

Amazing service amazing food Specifically Neel have been very helpful every time

Neel offered great service. Very friendly and amazing customer service..!

Neel and masimba is very very good staff members.

Chaotic, no control over anything and understaffed

Good service but got forced into it

Staff are polite and friendly, and work hard. Food is always hot and the restaurant is very clean. I visit regularly and I always have a good experience.

Great service by Neel, fantastic customer experience Excellent service provided by Neel, resulting in an exceptional customer experience.

Bhoomika was really good, the food was good

Lovely fresh meal. Staff were very helpful. Would come again.

Very good atmosphere and very good food

Delicious meal and friendly staff (Tanuj)

We have tried chicken fries ..and it was amazing! Service is good also. Thanks guys

Exceptional service by Bhoomika! When the Plant-Based Whopper was unavailable, she suggested a great alternative from the vegan menu, ensuring a delightful experience.

Great food and service. Restaurant clean and tidy! Staff are great! Live Darren and the team!

Food is always nice at Burger King, the Chilli Cheese Bites especially. I wish I could get several boxes of those delivered, they’re amazing, as is the Whopper of course. I love visiting this BK Service was efficient, nice and friendly. My visit was a pleasant. Cheers!

Everything was good thanks to the staff

busy day but waited no time fir my food. they gave me my drink before food while i waited. great customer service! I'm a restaurant business owner and come to say hello to Darren on his new venture in Liverpool. I wish him and the team good success!

Quick service and staff friendly. Darren and the team are great. Will be back.

The food was very tasty and the Service provided by Niel was excellent, he is very kind, empathetic, and friendly. Loved the environment. 😍

Nice food, but the moment we sat down we were asked to give a 5 star review and handed a QR code to scan. Hadn’t even opened my burger wrapper!!! WiFi was poor, so couldn’t leave the review. Very weird customer service.

nice but not a big fan of the cheesy jalapeño balls

Bhoomika was friendly, polite and gave great service! Would go back again

Chicken Royale was good , thanks to Tanuj and gaia for preparing it

Food was warm, service was amazing!

Food was spot on, quick and friendly service

The food tasted fresh and quick service

Lovely chicken, like the soda machine

All very well the bhoomika girl

Good service by Chris and Neil ❤️

Cleanest toilets out of all the fast food places in town, and lovely staff helping on the kiosks! Thank you!!

Quick efficient and clean, helpful staff especially Alex and Neel were particularly helpful!

Impactante, hasta el punto de llamar en salud ambiental. Mesas sucias, inodoros sucios (sin rollo de inodoro en ninguno de los cubículos) mamparas de pedido de alimentos sucias, Dispensador de bebidas no surtido, sprite pedido, no disponible. Como franquicia este sitio necesita ser visto, Burgerking en serio necesita revisar su restaurante, fail fail fail.

Great food. Amazing staff all round, all willing to help with the smallest of things despite how busy they seemed. (5/5)

Chris at Burger King was great! I ordered the Classic Chicken Melts and fries, and everything was fresh and tasty. Service was quick and friendly.

Burger King on Liverpool Lord Street delivers satisfying flame-grilled burgers, with the Whopper as its standout offering. The menu is diverse, catering to various dietary preferences, including plant-based options. Manager Chrish ensures smooth operations, and team member Tanuj provided the best service—friendly, efficient, and attentive. A reliable and welcoming fast-food choice.

Had trouble using the kiosk machines but was quickly helped by the staff in the seating area and my food came out quickly after!

Lovely staff and no issues, Great food came hot as it should!!

Thanks to Catherine for helping me in my order

The worker put a 5 star review in on my phone which I found very weird. Decent burger but strange experience

Neel great service absolute legend

They’ve got an amazing and excellent staffs and services. Ose was a good staff when i visited this nice eatery.

Nell was one of the nicest guys to serve me and the overall service of the rest was great as well as the food

Very friendly staff, tasty food thanks to thanuj and Chris.

Has everything that one can accept from a fast food outlet - Great people, wonderful atmosphere, tasty food. Special shoutout to Tanuj and Chris

Very friendly customer service from Tanuj and Chris, The food quality and taste is amazing. I highly recommend this place.

Tanuj is a great worker and made me feel good about staying here and eating.

Tanuj was an amazing person with a big smile on his face lovely person and great food

Needs to be cleaned more but i prefer this one to the one by central station to be honest

Tanuj was amazing customer service very friendly and helpful plus the food was amazing so fast aswell me an my daughter really enjoyed it

Best place to have burgers, crispy chicken and their chilli bites are absolutely delicious. Thanks to Tanuj and crew for suggesting me the best combo. You guys are amazing . Keep up the work folks🙌

quick service, friendly staff- Served by Tanuj

Good food and friendly staff members(tanuj) with a beautiful atmosphere✨✨

Good food and friendly and nice staff (tanuj)

Cate, Chris and Darren gave me an exceptional customer experience. I will come back for sure cause they made me feel special, not just a number 😊😊

The staff here are hard working and polite Especially Chris, cate and Darren I love them

Darren is amazing shift manager friendly and chris too,food was delicious will be back again😊

Estaba comiendo aquí cuando una mujer embarazada y su hijo pequeño necesitaban usar el baño y no se les permitió, ya que no habían pedido comida todavía.

Good food and service. Especially Thanuj and Neel they are doing amazing. Thank you for your service.

Tanuj was a good employee with my family 🫶 really cool guy

Excellent care from Tanuj Good disposition

The food and hygiene is good. The staff members are so elegant and responsive and gave a great hospitality. Tanuj kumar G S being very kind towards the customers.

Tanuj is really helpful, great customer service from him

oday me and my family visit Burger King on Highway 92 when I tell you that the workers there was very polite and sweet. My food was hot, my burgers oh my God, I enjoyed it. It was nice and juicy anytime. I’m in town that would be the Burger King that I would visit for now on. Every last one of the workers was awesome. Please give your workers raises cause they deserve it. Thank you.

Tanuj was very nice and answered my questions about my meal and visit. He was more than happy to help and was very friendly and approcoable. Great customer service. He is an asset to the BK team!

Wonderful service Will prefer Burger King over mc Donald’s

tanuj the goat for real friendly ahh guy an he so skibidi

Member of staff was very helpful, his name was Tanuj. Cleared up my table etc

Thank you tanuj for being the coolest guy in the world, I wanted to kiss him

Great experience here, loved it. crew and managers was great. shoutout to the manager Sam

Excellent service, delicious food👍🏻

Was waiting for the order, thanks to Gaia who help me out with the orders.

Really good food. The staff is amazing. I am going to come back for more. 😊

Very nice service and Helpful stuff and I liked the food

Great experience from the manager I think his name is Sam. Very honest hospitable young man. Looked after us very well.

Just loved it. Great service. And the staffs were amazing. Shoutout to Sam👍, i think he’s doing great job managing the store. Definitely coming back🥰🥰

Great service and friendly staff

A fantastic place to grab a meal on the go. We were served by Sam who was so friendly and helpful. Would definitely recommend a visit!

It’s a very busy Burger King opposite the McDonald’s but despite it being busy, the place always looks nice and tidy and staff are super helpful. There’s a manager called Sam I think, he was really nice and helped me order my food. Will be back again for sure!

As a new visitor to this Burger King in Liverpool i have to say i was very impressed with the restaurant, the staff and the quality of the hot food. I will certainly be back….

Good food and service. Always clean and tidy.

Great place. Nice food. Staff friendly

We tried to order on the automated boards but in the end went to order in person at the counter. Drinks were unavailable and there was only Coke. Tables not cleared. Impersonal service. Barely got a grunt out of the counter staff. Groups of men being noisy in there made the atmosphere intimidating. Food ok but staff act like robots- not smiling or barely interacting. Used to be great.we won't go again.

Part of order missing.security lock on door leading to toilets .

Great burger King! Friendly staff. Great food !

Great service and clean restaurant, quick service of food and pleasant staff

Visited the store today! One of the staff Joanna was so kind and helpful! The food was lovely and fresh and not a long wait despite how busy it was

Great! Tanuj was helpful and assisting !

Super fast service ands great food