KFC in Liverpool

Worst kfc going place needs shut down got the wrong order yet again full on mongs working there

Had to wait for food, no straws, napkins,clean up wipes, difficulty understanding the staff member.

Awful cold and gravy tub was open which went all over the rest of the food won’t be ordering again

Have not received my order as of yet but your saying delivered

food was cold and the bottle of pop was not delivered.

Not what I ordered chips are freezing with no seasoning

Food Was Absolutely Freezing An Wasnt Not Made Proplu I Had To Heat Everything Up Myself Nearly £20 For Cold Food Im Not Happy

Toilets are absolutely disgusting, not clean and no toilet roll. Restaurant wasn't very clean.

Literally how can a meal be delivered with no chips?? It’s just shocking. Is anyone actually working there?

no gravy an no drink wrong bucket

Very Bad Quality.I didnt get sny fries and it was Cold

Gots some guys order called Sam while Sam probably got my order. Bit of a joke as I ordered two meals for me and my partner and only received one random meal and a big bucket of hot wings. Food was cold too. Didn’t want to be disappointed but I’m sat here hungry and disappointed. Brilliant 👍🏼

Chips on all the meals cold and soggy the chicken wraps were cold also and the water was missing not happy at all when I spent 40.00 on this meal

fast delivery & friendly service :)

Delivery was early. Food was very hot.

Ordered my food for it to come in a ripped, wet bag, the food was also wet and cold. When the driver handed me my food, he made the comment “it’s a rainy day” which I find extremely unacceptable to be honest when I have paid this amount of money for it to be brought in that condition. Surely the driver must have something to store the food in while travelling from the restaurant to my house to keep it dry and warm. I’m extremely furious and hope that you can reimburse my money as soon as possible

There was a pepsi max missing hence the 3 stars

First time I've actually had a proper fast food experience in y e a r s. Normally head to a maccies after a Wednesday gym session for high calorie quick food. However their drive thru speed has been abysmal for the last 3 years. Usually waiting around 10-15 mins or told to park up. So this week I though to hell with it I'll go to kfc and get the protein in. As soon as a I pull up to order window I'm immediately being asked what my order is, amazing, told to drive round and no sooner than arriving at the window I've tapped my card and left within a minute. 1 whole minute is all it took for them to have my order placed, bagged, paid for and handed over. Staff were an absolute credit to the drive thru experience and made it as fast as possible while being friendly. 10/10 will go again.

I got the wrong item I wanted a mini filit but got a peace of chicken

Food and sevice was excellent. Chips piping hot and well seasoned the chicken was very tender with petfect coating, the gentlemen seving was very polite and efficient and the premises was spot less clean the toilets where clean also, there was plenty of room to park but this may change as evening approaches as this is on the cinema complex, would deffo visit again prob the nicest kfc i have been to in a long time,

Missing parts ov the meal terrible again

Drink missing from my order. I have asked delivery driver if my drink is inside the bag, he confirmed and left. I don’t think he could understand English.

Everytime we order a KFC something/s is always missing from our order! This time was 2pc chn and popcorn chicken- not sure how that can happen as it was part a the sharing meal! Shame as we enjoy it.

Didn't give what I asked for. Cold food. Missing items

Food arrived freezing, soggy chips and the chicken was awful. The zinger burger was small and the bread crumbs were so hard I couldn’t eat it. The chicken pieces were also tiny and hard, all went in the bin. Must have got the dregs as they wouldn’t dare serve you that if you sat inside as you would go to the counter and complain. Never again!

fast delivery everything was hot and got my full order

I never received my order but I got charged for it.

Meal okay but drivers can’t be arsed knocking on the front door ring me up to say come outside?

Driver brought the compete wrong order and stil has not been back with the right order !!!!

Good kfc this one Food is cooked really well 😋

I have not received my order even though it shows it has been delivered. I cant contact KFC becasue no one is answering the phone, and I cant physically speak to anybody through just eat so have had to send an email!! I am angry and really frustrated

There was pop chicken missing was missing one boneless chicken breast and sauces and drinks

Gorgeous fresh nice and hot and very tasty

no chips with order and only 6 hot wings instead of 8

i got given the wrong burger and i done the ‘something’s wrong with my order’ and nobody did anything about it.

Missing items, full meal, poor quality on what was delivered.

Every single time I order with just eat there always seems to be something missing, I know it’s not your delivery people it’s the people that work in said places. Absolutely shocking. I do hope you charge certain fast food places for orders lost. I tipped my delivery driver £2 tonight thinking my order will be fine, next time I order, I won’t knowing the fact my order will not come. Again, it’s not your drivers fault

Very friendly delivery person, please buy yourself an umbrella 😎

Robbery , about 5 chips in the bag. Meal is freezing. Ordered tango ,got Pepsi. Seems to me that the people working there just don’t give a f##k what they send out

absolutely discussting worst I've ever had

Waited ages for are food large popcorn chicken meal gravy’s and cookie and drink never turned up joke of a place

Chicken was very dark like the oil hasn’t been changed in a while. And pop corn chicken box not full to the top same with the chips.

Food was terribel chips were cold no gravy and no beans turned up with order not sattisfied

Forgot me beans always something missing

Received food very quickly and very enjoyable!!

Food is ok, order is missing the drinks

Wrong order again items missing or wrong

Visited last Wednesday. What can I say? a EXCEPTIONAL!! Staff member Olivia couldn’t do anymore to please customers. Her big friendly smile made her very approachable.when I ordered my food and it arrived. There was an item missing. With no hesitation she was quick and efficient to solve the issue. Couldn’t be anymore thankful! Will be visiting again and hope that Olivia is there to brighten my day :D

We ordered a ten piece variety bucket. We got 9 pieces of chicken and they were all drumsticks. No thighs or breasts, so not much of a variety. Another disappointing experience from this particular kfc.

The vegan option wasn't great (but the meat option was good) and the ladies toilet was blocked, but the atmosphere was nice.

I spent nearly £30 ordering a boneless 4 PC meal and a colonels 4 PC meal. the order that just shown up was 2 fillet burgers, 2 chips and popcorn chicken. no drink, no sauce, completely wrong meal. I've spent just under £30 on 2 burgers and 2 chips. terrible

Bun on burgers really hard and chips very cold

Missing items, unhappy with this service

I’m sorry to say but my order never had my gravy or coleslaw de

I am absolutely disappointed and discussed with my order. There was no extra piece of chicken, the Gravey was inedible as the texture was lumpy like it’s been sitting there sines today. The rice box, everything was thrown in and half was missing.

ordered 2 extra chicken wings, but not in the box

Drinks missing chicken missing and gravy missing

My order did not arrive, even though its saying its been delivered

Food was absolutely freezing cold Burger was solid

The order was wrong and its was freezing cold absolute joke

Al food was fresh and hot n cooked perfectly was delish

items missing order requirements not met unable to eat meal

I recieved my order but only recived chips and gravy? No drink or popcorn i want a refund

Food was on time howeve missing items Plus damaged Drinks had exploded all over the food and so had gravy Terrible service

Food was delicious and was served hot

The delivery has not arrived but said it’s delivered

Chips was threw in the box not placed but other than that everything was nice

Armed forces weekend and they refuse armed forces discount. Well thank you KFC. And customer services, no I won’t download the app as you steal personal data and sell like all the greedy corporations. But one bonus they only forgot a drink this time not half the damn meal although I havnt used this store for some time due to the filthy store and staff attitude. It hasn’t improved any. Food scattered and left over the floors and every service covered in grease. Nice.

Delivery driver was lovely.. food all arrived and was piping hot :)

Ordered at 4.30pm Arrived at 6.10pm Food cold and soggy. Terrible

Pretty much dead inside when we got there at roughly 5pm and yet we had to wait ages for our order to be prepared....... Thankfully we only popped in as we passed and will drive past the next time we are in the area!

Had missing items, and had to share my food with the kods to make sure they had enough. Food was late and cold. Very disappointed

it's not worth the money for what I paid for

Such a lovely staffs (nidhi) i always had bad experience from this place. But today it was amazing team work and support especially Nidhi. Very quick and well served . Thanks

Order came with the gravy open so was all over the food but the bag ripped and I went everywhere

Food cold and not delivery driver fault he was at the restaurant waiting for ages, really poor quality and that’s on staff won’t order again really bad quality

What a cesspit of a fast food 'restaurant'! Thoroughly ashamed to have this establishment and it's staff on my doorstep! Visited last night and the attitude, tone and behaviour of the members of staff on duty was shocking! Far from the friendly, welcoming service you would expect from anyone in the service industry. When I arrived back home, there was nothing in my order we could eat. The chips and gravy were stone cold, there were 5 pieces of chicken instead of 6, the coleslaw was missing and so was the Pepsi Max (substituted with Diet Pepsi"). Either the staff on duty were so incompetent to get this simple order so wrong or the order had been deliberately sent out wrong. Needless to say the whole lot went in the bin as I couldn't be sure if there was any contamination. Went to the local chippy instead, treated so much better, friendlier and food was lovely! KFC owe me £18, an apology and an assurance they will train their staff in the hospitality industry to serve customers appropriately. Incidentally, this is the first time in about 10yrs that I have stopped off at this KFC and definitely won't be returning, much like most of it's customers by the look of the reviews on here. I only called in with my son to pick up some food as we had been out all day dealing with funeral arrangements as his dad (my husband) had just passed. Could have done without this at this difficult time. As I said in my opening paragraph, I am utterly ashamed to say the obnoxious staff (who are supposed to be representing the KFC brand) come from this City and are in my neighbourhood. They should also be thoroughly ashamed of themselves and their behaviour, but sadly I don't think they will.

wat absalout joke half food missing

Food was delivered with part of the order missing. No hot wings

Horrible food. Cold, dry and old meat. ! there was no whole chicken breast in the salad only 5 really small pieces! Never again

Ordered this because we were starving, and my daughter loves corn on the cobs, and they didn't come with the order, if they didn't have the corn on the cobs in, they should always substitute it with something else, why people can't read is not good

Chips cold and soggy. Wrap missing

Missing items popcorn chicken also chicken hot wings and only two fries I am mortified with this service and expect some one too get in touch as children have been left with out meal I will not be ordering from kfc online again

My food came cold not what I had asked for I had asked for 2 triologu meals and got a burger and chips in them

No extra gravy No extra fries No kansas style bbq dips And no tango

Worst place ever, kids left unhappy, staff unhelpful kid on till was to busy with himself then to bother to get our order right, my eldest had to call us as there was no loo roll in the bathroom for her luckily her sister was able to get some to her so the experience overall wat awful lucky you can't give negative stars

Always miss something on my order everytime I order from here

Order incomplete, items missing and fries cold.

Food was like it had been in oven all day burnt and dry Gravey was so thick not nice at all on both meals will not order from that kfc anymore

food was lukewarm n not at all tasty

Something missing as all ways is a joke

Food lovely and fresh altho i didn’t get my beans x

Food was awful. The oil clearly needs changing as the chicken was dark and so dry. The delivery was on time and the driver was polite.

Every single time you order they miss something off! I don’t know why I bother it’s a joke how hard is it to her the order right

Food missing. ! I’m disabled u joking

Never got large popcorn chicken or can of tango

Missing items, there was no boneless fillets x4 will I be refunded for this as I’m disappointed with the fact iv paid for and haven’t received

All my food was nice n hot n was fresh n tasty

Didn't raise our chicken strip in the tribology box meal or the one I paid for separately for ,2 pound somthing

they did not put any of the Tropicana in I was only able to claim for 1 of them. plus no gravy couldn't claim for that either. I'm totally annoyed at this order and my inability to claim for what was missing.