KFC in Hastings

Never experienced an establishment so inept at such a simple job. Reliably and consistently leave out whole items from an order. Just paid £10 for a tower meal (large chicken burger) for it to arrive with what looks like a very small, old and inedibly chewy chicken nugget serving as the chicken in the burger, completely rancid.

Service is ok just there isn't enough of them so u have to wait also it's not very clean and tidy where unsot probably due to fact there isn't a lot of staff but other than that kfc it's banging

never had my food delivered money was taken food never arrived

Wrong items sent , not what I ordered

Order never turned up waited over an hour and tried to call restaurant many times

gravy was missing but they did apologise and give me beans instead so thankyou

You can ONLY order at the screens, I forgot to order an item, so I asked if I could pay at the till, Mrs Grumpy refuses so KFC lose a sale??. On the same day my friend who can barely use his Phone, explained that he cannot work the screen and was told he still could not order at the till. What about paying in cash??

Missing items from order... really disappointed

Worst kfc ever. They open when they feel like and are very rude. I would give zero stars if it were possible.

1 hour 30 mins after ordering the food finally arrived

Ordered before 10pm kept watching delivery time go up and up tried calling the shop for them to hang up the call shop closed at 11pm was then able to track delivery he was at a delivery location for over 10 minutes so by time food got to me was 20 minutes after shop had closed and food was cold and chicken looked like it had been sat there all day never again will I order from there .

this is the worst kfc in the uk. missing items yet again

Again a child left with no food due to incompetent staff! And for a place that only just opened freezing cold food is unacceptable!

Missing items from order - no way of contacting store as phone not answered. Won’t be using again

My sweet chili bites was all over the bag so lid must off came off .. and no sources turned up either

We ordered at 18:58 and recipe at 21:19, and it was cold!!! Disgusting

Food containers inside the main bag was open. Chips not packed properly. Main bag was torn and the food was cold

We only waited a few minutes until we got what we ordered. There were no missing items and the food was delicious.

the chicken had a funny taste to it and it was very pink but the burgers were good.

said on app free delivery got charged for delivery not happy with that

part of my order was missing and food was cold and haven't been able to sort it out with kfc so had to do it through just eat app

Credit where credit"s due. We went off ordering KFC ages ago as there was always a problem. Needed something quick tonight so took a chance and we were really impressed. The correct order was delivered in good time by a lovely driver. Everything instead well packed and piping hot. Also the new seasoning in the fries is yummy! Still felt a little pricey but it's 10/10 from us!

30 minute wait for a mini fillet. Seriously. Painfully slow

Food was cold, I leave notice to not put me all legs, they not put any chicken. My order was half missing, Fries and popcorn was very cold and disgusting. KFC not like before. Unhappy with that.

Useless courier delivered to wrong address

Food was badly packaged nd didn’t taste as good

Missing the pepsi max bottle. Drvier was told on the door step and he went back to kfc and was told that me ( the customer ) has to conntact just eat. This isnt the first time things are missing with kfc in ore

missing items and no way to contact then to get the items

said food was delivered. it never was.

Ordered food in the shop . Waited a few minutes which was good . Got home to find no chips that I had paid for . Not to happy . The second time I've had items missing. Last time was a online order . Did receive a refund that time for missing item . Will try the one in town centre next time .

the driver kept putting the phone down as he couldn't find us drove off

just small drumstick pieces, for the money I was very underwhelmed

Good delivery driver. Fast and polite

GOT THE WRONG ORDER ... HOW DO YOU MESS UP A BONELESS BUCKET ... I GET A 6 PIECE DOUBLE BUCKET DELIVERED INSTEAD OF 12 BONELESS FEAST PLUS 4 EXTRA FILLETS

Fillet burger but no fries. Bargain bucket should have had 4 fries but no fries. Tried ringing but no answer. Spent 15 pounds on taxi. So have very unhappy family

Food was cold and burger bun was burnt

so much better than St Leonards, fries and gravy excellent. All leg pieces so for me not so good.

delivery driver had flat tyre not his fault but no communication till he arrived

Chips were cold and not even cooked properly . All of chips . This has happened on previous orders with chips.Extremely disappointing.

2 hours late so I picked the order up myself and once home realised loads of items missing really not happy bearing in mind I order a party bucket which is the dearest item on the menu

wings covered in feathers be aware hygiene and food care absolutely disgusting will be reporting this further 😑

Dirty horrible place I've received chicken wings covered in feathers

Delivery time changed a couple of times. Disappointed not to receive a ‘large popcorn chicken’ as per description, and only a regular/small. There was only enough to share between 2. Also, there were no dips, even though we should have received 4.

Food was good and delivered on time but both the boneless banquets were missing their popcorn chicken.

The food was as good as ever & the timely delivery was superb

2 mighty buckets for one meals 4 drum sticks not happy !!!!!!!!

disgusting food came down last night food was cold missing half of my order ruined it all chips were freezing gross place absolutely disgusting

The food was luke warm. Should have been much hotter as the restaurant delivering the food is only five minutes away. We don’t have a car so cannot collect it.

My fillet burger was missing. Tried to ring KFC - always engaged.

Missing items, no answer from restaurant to resolve

I’ve only received the kids popcorn chicken and a burger and some drinks? Missing most of the meal. Extremly angry

Forgot my sauces and popcorn chicken

Very quick delivery, fab thank you

when ordering delivery said 35 -45 mins then when order placed it said 5 - 15 mins!! big difference was actually 20mins and as my family were not yet home had to try and keep it warm, if id known it was going to be earlier than stated originally i would of waited and ordered later

Don’t order online today, says open but they are actually closed and have been for about 4 days now. Just to give people the heads up and not have issues with refunds

How can you take an on-line order and payment then not deliver because you are actually closed?

The estimated delivery time just kept increasing and increasing. I ordered at 7.30 and eventually got my food at 8.50. KFC shouldn't be taking orders with that long of a wait on delivery its ridiculous. When the food eventually arrived the chips were cold and barely a portion. Very disappointed

Arrived late and chicken looks like its been chewed up and spat out

Didn't have the selection of chicken available on a party bucket. All drumsticks due to not having breast in stock. I was starving along with others so we ate it. It was quite dry and not as good as a KFC should taste. The chicken was dry.

Payed for a cookie and was given a pot beans instead but apart from that it was ok

You took an hour, wrong drink and wrong burger poor service will never order again

The food was just about warm when it arrived. It should be hot. Could not tell the difference between the two burgers.

Never had a bad meal from here. We're fairly close by so that may be why, but it's always hot, crispy, and everything we ordered is there. Keep up the good work!

Food great as expected and delivery driver was very polite

Can not understand the logic. Nor no longer the meaning of customer service. Ordered a meal for someone who was working late. Asked if I could have a canned drink rather than the cup as cola would be flat by the time they got home. NO... Can you take the drink off my bill. NO... Ive ordered a drink. You have canned drinks why cant I just be given a can. NO.... I Can Give You A Side ???? Really.???? Order left on side for 5 to 10 mins before informed it was mine. 🤬

food tasted rubbery, the chicken was very chewy and my chips were cold

it's a shame sent out with multiple deliveries as ours was cold and were opposite directions as we could see on map,especially that we are alot closer.driver was very kind .

My order had items missing the fillet burgers were terrible and over cooked no lettuce in fillet burgers all corn on cob missing in every order !! Not good enough I expect to get what I paid for . Every time we order something is either wrong or missing had enough now of kfc getting it wrong .

Just eat team were great, but I was missing half of my order. Tried to call but no answer. Went the refund option, but I’m still hungry.

Crap service, waiting 15 minutes for food and then order was wrong. Gravy very thick. Staff laughed at me when I walked away. I was upset.

Our order was confirmed by the restaurant and estimated delivery was 17.25 but eventually got here at 19.50 ....

Booked it earlier to be delivered at 1915 but food came after 30 minutes. Poor service.

Took over 1hr 45mins to deliver Not happy and will not be using again!!

I haven’t got my food Pizza Hut turned up instead I sent back

Driver was rude and arrogant, dropped the drinks and left them , gave me the food at the door then went back for the drinks and because I didn’t take them straight away was getting rather rude to the point he was going to leave the gate open when I told him to close it because I have a dog start getting rude again ,,, food 10/10 ,,, driver,, -10 /10

Can’t remember the last time I got something from here and the whole order was there… allways something missing

Very unhappy. Ordered at 1745 driver not assigned until 1855 and food delivered at 1909. The sweet chilli dip was not received. Poor service.

They were 2 hours late should be quicker

I ordered at 18.48 did not get the food to 20.20 the hot wings and the gray was miss very bad will not be ordered from them again

None of the fries were delivered ruined the meal, no answer from the restaurant. The driver said he had left the drink in the car so I said no to worry without realising there were no fries too

i ordered 4 piece meal only got 3 pieces of really dry chicken ???? how long has this been cooked n left on shelf you advertise finger licking good !!! nothing to lick really dried up not good

Order was incomplete,I ordered one times two pieces of chicken and only one was delivered. This is not the first time this has happened.

yet again item missing, 2 chicken pieces replaced with 2 tiny wings. last order i'll ever place with these idiots.

Waited 15 minutes for chicken on the bone, not too bad considering it was very busy. Lovely staff, especially Tyler I believe his name was. Very good on the till and he also prepared the food. All the stuff were quality .

way too salty, overcooked, cold and some wrong items

3 piece meal contained 3 legs of chicken and not very nice! Unhappy 🙁

Went into the shop for a quick lunch and recieved some of the worst fried chicken I've ever eaten, I paid nearly £9 for a 2 piece variety meal which was massively greasy and was more skin and coating than actual chicken meat. Thankfully I decided to eat in because my hands and face were covered with grease by the time I'd finished. I'll avoid KFC from now on and stick to independant fried chicken shops.

Food was cold and portion of fries missing

Delivered to wrong address should be 358 old London Road

Order not complete, one drink missing.

Lovely food but they forgot my dip

How do I get a refund my meal had missing items there was no burget in my order and no drink driver was not helpful at all

Hotter than usual and earlier than usual.

Food was splattered every where chicken cold food missing

Order is missing 2 drinks Pretty poor tbf

Unfortunately the meal arrived minus the chips , we were unable to get through to the restaurant and have tried again today without success

tried phoning the premises 5 times no to see where my food was and no answer, food delivered near enough an hour late in a bag which is falling to bits and the food is pretty much all stone cold. absolutely horrendous food service and has completely put me off both kfc and just eat. service is a completely unacceptable for food standards.

Order took 2hrs and 15 minutes to be delivered

never got the order after waiting 2 1/2 hours it said was delivered.

Arrived cold but once heated was lovely ☺️