KFC in Hastings

Not delivered at all even though it says it was....wots the point of giving us all a code to give to the delivery person if it ain't asked for now no food no money and wait up to two days for an email joke..

Shame was looking forward to my kfc driver did his job, you forget entirely something of everyone’s orders I can’t believe it.

Awful quality, all food was cold, won’t be using again

nice chicken tonight, and delivery was good 👍

Delivered quickly but then forgot to include my chips,

Freezing cold and 1 hour late tunes food away

Still waiting 2 and a half hours later ! Haven’t had it yet just keeps changing the time and says the delivery man is there waiting

food was cold. and several things missing. tried yo call the store however had no answer the multiple times I called.

all drum sticks and thighs unfortunately did not enjoy

Wrong delivery address was out down. He got the food to me despite!! Brilliant delivery driver !! ❤️

I wouldn’t give a star if I could! Terrible customer service! Staff are rude! We have just had to walk out! I have a fussy child who only likes white meat! I asked if he could have 3 pieces as he doesn’t eat the brown! We got a reply, no you can’t! We explained the situation to them, this resulted in a small meeting out the back, 😂!! To discuss the chicken situation, then the young girl came back and said I’m sorry we don’t have any white meat! There young, rude and completely stupid! I’ve never laughed so much upon walking out of a restaurant…….NO WHITE MEAT 😂😂😂 ok KFC

Driver didn’t give me my Pepsi Max 1.5 liter soft drink :( I thought it was in the bag but he was gone before I noticed ,no way to contact him..

item was missing again. enjoy that £28 because it's the last time i'll ever order from there. Appalling place.

Hot wings were chewy and gristly, most of the food was cold and the zinger burger had no lettuce in it

Good food friendly staff , seating area not so nice a little scruffy looking , and not always clean , quick delivery always hot .

food has not arrived with the drinks....still waiting for food

half the food was missing, whatever we got was cold, things was missing from the food. not happy

Items missing from order. Wasn't even a complicated order.

Avoid this KFC if you can , I know is a fast food chain so you cannot expect them to give you an extremely professional service , but this place doesn’t even offer the minimum. Staff they are extremely slow they don’t care about their job or costumers , which is reflection to the management and ownership . They lack training in what costumer service truly means , they all look like they are forced to be there , bored . You wait a very long time for your food just because you are meet with 0 interes . Just go to a different KFC in town where at least you are meet with a smile .

Personally I won't eat KFC,but the kids love it,and I must say this London Rd one is one of the better ones to go to.always seems quite clean and the service is alot better than town KFC.

another meal ruined by missing items

Never experienced an establishment so inept at such a simple job. Reliably and consistently leave out whole items from an order. Just paid £10 for a tower meal (large chicken burger) for it to arrive with what looks like a very small, old and inedibly chewy chicken nugget serving as the chicken in the burger, completely rancid.

Service is ok just there isn't enough of them so u have to wait also it's not very clean and tidy where unsot probably due to fact there isn't a lot of staff but other than that kfc it's banging

food wasn't hot seeing as we are less then a mile from the shop such a shame as the food is really nice

Food excellent and plenty of it. Thankyou

food never even received and got told it was delivered and charged would love to see proof of where the delivery driver dropped it off as I waited outside for 15 minutes and never even saw them

never had my food delivered money was taken food never arrived

forgot a whole 3 piece meal off the order which was over priced due to being on the app.

Wrong items sent , not what I ordered

Order never turned up waited over an hour and tried to call restaurant many times

You can ONLY order at the screens, I forgot to order an item, so I asked if I could pay at the till, Mrs Grumpy refuses so KFC lose a sale??. On the same day my friend who can barely use his Phone, explained that he cannot work the screen and was told he still could not order at the till. What about paying in cash??

gravy was missing but they did apologise and give me beans instead so thankyou

Missing items from order... really disappointed

Worst kfc ever. They open when they feel like and are very rude. I would give zero stars if it were possible.

1 hour 30 mins after ordering the food finally arrived

Ordered before 10pm kept watching delivery time go up and up tried calling the shop for them to hang up the call shop closed at 11pm was then able to track delivery he was at a delivery location for over 10 minutes so by time food got to me was 20 minutes after shop had closed and food was cold and chicken looked like it had been sat there all day never again will I order from there .

this is the worst kfc in the uk. missing items yet again

Again a child left with no food due to incompetent staff! And for a place that only just opened freezing cold food is unacceptable!

Missing items from order - no way of contacting store as phone not answered. Won’t be using again

My sweet chili bites was all over the bag so lid must off came off .. and no sources turned up either

We ordered at 18:58 and recipe at 21:19, and it was cold!!! Disgusting

Food containers inside the main bag was open. Chips not packed properly. Main bag was torn and the food was cold

We only waited a few minutes until we got what we ordered. There were no missing items and the food was delicious.

the chicken had a funny taste to it and it was very pink but the burgers were good.

said on app free delivery got charged for delivery not happy with that

part of my order was missing and food was cold and haven't been able to sort it out with kfc so had to do it through just eat app

Credit where credit"s due. We went off ordering KFC ages ago as there was always a problem. Needed something quick tonight so took a chance and we were really impressed. The correct order was delivered in good time by a lovely driver. Everything instead well packed and piping hot. Also the new seasoning in the fries is yummy! Still felt a little pricey but it's 10/10 from us!

30 minute wait for a mini fillet. Seriously. Painfully slow

Food was cold, I leave notice to not put me all legs, they not put any chicken. My order was half missing, Fries and popcorn was very cold and disgusting. KFC not like before. Unhappy with that.

Useless courier delivered to wrong address

Food was badly packaged nd didn’t taste as good

Missing the pepsi max bottle. Drvier was told on the door step and he went back to kfc and was told that me ( the customer ) has to conntact just eat. This isnt the first time things are missing with kfc in ore

Ordered food in the shop . Waited a few minutes which was good . Got home to find no chips that I had paid for . Not to happy . The second time I've had items missing. Last time was a online order . Did receive a refund that time for missing item . Will try the one in town centre next time .

said food was delivered. it never was.

missing items and no way to contact then to get the items

the driver kept putting the phone down as he couldn't find us drove off

just small drumstick pieces, for the money I was very underwhelmed

Good delivery driver. Fast and polite

GOT THE WRONG ORDER ... HOW DO YOU MESS UP A BONELESS BUCKET ... I GET A 6 PIECE DOUBLE BUCKET DELIVERED INSTEAD OF 12 BONELESS FEAST PLUS 4 EXTRA FILLETS

Fillet burger but no fries. Bargain bucket should have had 4 fries but no fries. Tried ringing but no answer. Spent 15 pounds on taxi. So have very unhappy family

Food was cold and burger bun was burnt

so much better than St Leonards, fries and gravy excellent. All leg pieces so for me not so good.

2 hours late so I picked the order up myself and once home realised loads of items missing really not happy bearing in mind I order a party bucket which is the dearest item on the menu

Chips were cold and not even cooked properly . All of chips . This has happened on previous orders with chips.Extremely disappointing.

delivery driver had flat tyre not his fault but no communication till he arrived

Dirty horrible place I've received chicken wings covered in feathers

wings covered in feathers be aware hygiene and food care absolutely disgusting will be reporting this further 😑

Delivery time changed a couple of times. Disappointed not to receive a ‘large popcorn chicken’ as per description, and only a regular/small. There was only enough to share between 2. Also, there were no dips, even though we should have received 4.

Food was good and delivered on time but both the boneless banquets were missing their popcorn chicken.

The food was as good as ever & the timely delivery was superb

2 mighty buckets for one meals 4 drum sticks not happy !!!!!!!!

disgusting food came down last night food was cold missing half of my order ruined it all chips were freezing gross place absolutely disgusting

The food was luke warm. Should have been much hotter as the restaurant delivering the food is only five minutes away. We don’t have a car so cannot collect it.

My fillet burger was missing. Tried to ring KFC - always engaged.

Missing items, no answer from restaurant to resolve

I’ve only received the kids popcorn chicken and a burger and some drinks? Missing most of the meal. Extremly angry

Very quick delivery, fab thank you

Forgot my sauces and popcorn chicken

when ordering delivery said 35 -45 mins then when order placed it said 5 - 15 mins!! big difference was actually 20mins and as my family were not yet home had to try and keep it warm, if id known it was going to be earlier than stated originally i would of waited and ordered later

Don’t order online today, says open but they are actually closed and have been for about 4 days now. Just to give people the heads up and not have issues with refunds

How can you take an on-line order and payment then not deliver because you are actually closed?

Arrived late and chicken looks like its been chewed up and spat out

The estimated delivery time just kept increasing and increasing. I ordered at 7.30 and eventually got my food at 8.50. KFC shouldn't be taking orders with that long of a wait on delivery its ridiculous. When the food eventually arrived the chips were cold and barely a portion. Very disappointed

Didn't have the selection of chicken available on a party bucket. All drumsticks due to not having breast in stock. I was starving along with others so we ate it. It was quite dry and not as good as a KFC should taste. The chicken was dry.

Payed for a cookie and was given a pot beans instead but apart from that it was ok

The food was just about warm when it arrived. It should be hot. Could not tell the difference between the two burgers.

You took an hour, wrong drink and wrong burger poor service will never order again

Never had a bad meal from here. We're fairly close by so that may be why, but it's always hot, crispy, and everything we ordered is there. Keep up the good work!

Food great as expected and delivery driver was very polite

Can not understand the logic. Nor no longer the meaning of customer service. Ordered a meal for someone who was working late. Asked if I could have a canned drink rather than the cup as cola would be flat by the time they got home. NO... Can you take the drink off my bill. NO... Ive ordered a drink. You have canned drinks why cant I just be given a can. NO.... I Can Give You A Side ???? Really.???? Order left on side for 5 to 10 mins before informed it was mine. 🤬

food tasted rubbery, the chicken was very chewy and my chips were cold

it's a shame sent out with multiple deliveries as ours was cold and were opposite directions as we could see on map,especially that we are alot closer.driver was very kind .

My order had items missing the fillet burgers were terrible and over cooked no lettuce in fillet burgers all corn on cob missing in every order !! Not good enough I expect to get what I paid for . Every time we order something is either wrong or missing had enough now of kfc getting it wrong .

Just eat team were great, but I was missing half of my order. Tried to call but no answer. Went the refund option, but I’m still hungry.

Crap service, waiting 15 minutes for food and then order was wrong. Gravy very thick. Staff laughed at me when I walked away. I was upset.

Our order was confirmed by the restaurant and estimated delivery was 17.25 but eventually got here at 19.50 ....

Booked it earlier to be delivered at 1915 but food came after 30 minutes. Poor service.

Took over 1hr 45mins to deliver Not happy and will not be using again!!

I haven’t got my food Pizza Hut turned up instead I sent back

Driver was rude and arrogant, dropped the drinks and left them , gave me the food at the door then went back for the drinks and because I didn’t take them straight away was getting rather rude to the point he was going to leave the gate open when I told him to close it because I have a dog start getting rude again ,,, food 10/10 ,,, driver,, -10 /10