KFC in Hastings

22:30 Tuesday night. Closes at 2300 The staff hid behind the counter and refused to answer me and my family for 15minutes

Bag was wet through and ripped as soon as I was passed it. Food was cold and chicken pieces weren't all cooked to the same colour. They weren't appetising to look at. Popcorn chicken was in the bottom of the main bag rather than the cardboard containers they come in.

Driver couldn’t find me and now I had some of my order missing aswell and now can’t even get my money back

Excellent service and couriers.Thank you all!!!!!

Prompt,efficient service.Well done Just Eat!

excellent quality, good delivery time, food hot.

It wasn’t delivered I ordered at 5.45pm and was still waiting till 8.15 when it was cancelled this is unacceptable

All the food is cold i spent £31.00 on a 8 piece boneless banquet and only got 6 piece of chicken calling there number and there not picking picking up avoid at all cost this place is a joke hang your head in shame...

Arrived late and food was so cold

Ordered zinger burger box meal x2 ended with 2 standard chicken burgers

Spent alot of money on my order and didn’t receive my most expensive thing I ordered which was a party bucket! Not happy

was missing items seems to be a regular thing when I order from here

food was great, wrong drinks delivered though

Great delivery driver friendly and great food!

Delivery driver was extremely rude when delivering our food and was angry he was unable to find out house

Food battered and upside down as slung on riders back 🤦🤦

Once again Kentucky London rd Hastings have forgot some of our order . This happens so often .

Ordered at 10.30 in the morning to be delivered at 13.00. Arrived 45 minutes late and was cold.

Had issue with delivery. I was at a holiday park (which I indicated at time of order)the driver was at a different address and said I’d have to meet him within 5 mins otherwise the food will be left at this random property. It was a 12 minute walk so we wasn’t going to make it, but started walking down, In the end He drove towards us on a bike unhappily and told me I had ‘done it wrong’ - so the food was lukewarm but was ok. We wouldn’t order from there when we go back to the holiday park.

Great delivery driver, on time, the food is still hot.

ordered normal fillet burger and got a hot one, and the drivers keep going to the wrong side of the road and 100's yards furfur on

driver went to wrong address despite clear delivery instructions. Food was cold.

courier clearly couldn't read English or use a sat nav. he rang me because he couldn't find my house - he was only 2 minutes away I think as his english was very poor. it took him another 20 minutes to get to my front door by which time my food had cooled considerably.

Not delivered at all even though it says it was....wots the point of giving us all a code to give to the delivery person if it ain't asked for now no food no money and wait up to two days for an email joke..

Shame was looking forward to my kfc driver did his job, you forget entirely something of everyone’s orders I can’t believe it.

Awful quality, all food was cold, won’t be using again

nice chicken tonight, and delivery was good 👍

Delivered quickly but then forgot to include my chips,

food was cold. and several things missing. tried yo call the store however had no answer the multiple times I called.

Freezing cold and 1 hour late tunes food away

Still waiting 2 and a half hours later ! Haven’t had it yet just keeps changing the time and says the delivery man is there waiting

all drum sticks and thighs unfortunately did not enjoy

Wrong delivery address was out down. He got the food to me despite!! Brilliant delivery driver !! ❤️

I wouldn’t give a star if I could! Terrible customer service! Staff are rude! We have just had to walk out! I have a fussy child who only likes white meat! I asked if he could have 3 pieces as he doesn’t eat the brown! We got a reply, no you can’t! We explained the situation to them, this resulted in a small meeting out the back, 😂!! To discuss the chicken situation, then the young girl came back and said I’m sorry we don’t have any white meat! There young, rude and completely stupid! I’ve never laughed so much upon walking out of a restaurant…….NO WHITE MEAT 😂😂😂 ok KFC

Driver didn’t give me my Pepsi Max 1.5 liter soft drink :( I thought it was in the bag but he was gone before I noticed ,no way to contact him..

item was missing again. enjoy that £28 because it's the last time i'll ever order from there. Appalling place.

Hot wings were chewy and gristly, most of the food was cold and the zinger burger had no lettuce in it

Good food friendly staff , seating area not so nice a little scruffy looking , and not always clean , quick delivery always hot .

half the food was missing, whatever we got was cold, things was missing from the food. not happy

food has not arrived with the drinks....still waiting for food

Items missing from order. Wasn't even a complicated order.

Avoid this KFC if you can , I know is a fast food chain so you cannot expect them to give you an extremely professional service , but this place doesn’t even offer the minimum. Staff they are extremely slow they don’t care about their job or costumers , which is reflection to the management and ownership . They lack training in what costumer service truly means , they all look like they are forced to be there , bored . You wait a very long time for your food just because you are meet with 0 interes . Just go to a different KFC in town where at least you are meet with a smile .

Personally I won't eat KFC,but the kids love it,and I must say this London Rd one is one of the better ones to go to.always seems quite clean and the service is alot better than town KFC.

another meal ruined by missing items

Never experienced an establishment so inept at such a simple job. Reliably and consistently leave out whole items from an order. Just paid £10 for a tower meal (large chicken burger) for it to arrive with what looks like a very small, old and inedibly chewy chicken nugget serving as the chicken in the burger, completely rancid.

Service is ok just there isn't enough of them so u have to wait also it's not very clean and tidy where unsot probably due to fact there isn't a lot of staff but other than that kfc it's banging

food wasn't hot seeing as we are less then a mile from the shop such a shame as the food is really nice

Food excellent and plenty of it. Thankyou

food never even received and got told it was delivered and charged would love to see proof of where the delivery driver dropped it off as I waited outside for 15 minutes and never even saw them

forgot a whole 3 piece meal off the order which was over priced due to being on the app.

never had my food delivered money was taken food never arrived

Wrong items sent , not what I ordered

Order never turned up waited over an hour and tried to call restaurant many times

gravy was missing but they did apologise and give me beans instead so thankyou

You can ONLY order at the screens, I forgot to order an item, so I asked if I could pay at the till, Mrs Grumpy refuses so KFC lose a sale??. On the same day my friend who can barely use his Phone, explained that he cannot work the screen and was told he still could not order at the till. What about paying in cash??

Missing items from order... really disappointed

Worst kfc ever. They open when they feel like and are very rude. I would give zero stars if it were possible.

1 hour 30 mins after ordering the food finally arrived

Ordered before 10pm kept watching delivery time go up and up tried calling the shop for them to hang up the call shop closed at 11pm was then able to track delivery he was at a delivery location for over 10 minutes so by time food got to me was 20 minutes after shop had closed and food was cold and chicken looked like it had been sat there all day never again will I order from there .

this is the worst kfc in the uk. missing items yet again

Again a child left with no food due to incompetent staff! And for a place that only just opened freezing cold food is unacceptable!

Missing items from order - no way of contacting store as phone not answered. Won’t be using again

My sweet chili bites was all over the bag so lid must off came off .. and no sources turned up either

We ordered at 18:58 and recipe at 21:19, and it was cold!!! Disgusting

Food containers inside the main bag was open. Chips not packed properly. Main bag was torn and the food was cold

We only waited a few minutes until we got what we ordered. There were no missing items and the food was delicious.

the chicken had a funny taste to it and it was very pink but the burgers were good.

said on app free delivery got charged for delivery not happy with that

part of my order was missing and food was cold and haven't been able to sort it out with kfc so had to do it through just eat app

Credit where credit"s due. We went off ordering KFC ages ago as there was always a problem. Needed something quick tonight so took a chance and we were really impressed. The correct order was delivered in good time by a lovely driver. Everything instead well packed and piping hot. Also the new seasoning in the fries is yummy! Still felt a little pricey but it's 10/10 from us!

30 minute wait for a mini fillet. Seriously. Painfully slow

Food was cold, I leave notice to not put me all legs, they not put any chicken. My order was half missing, Fries and popcorn was very cold and disgusting. KFC not like before. Unhappy with that.

Useless courier delivered to wrong address

Food was badly packaged nd didn’t taste as good

Missing the pepsi max bottle. Drvier was told on the door step and he went back to kfc and was told that me ( the customer ) has to conntact just eat. This isnt the first time things are missing with kfc in ore

missing items and no way to contact then to get the items

Ordered food in the shop . Waited a few minutes which was good . Got home to find no chips that I had paid for . Not to happy . The second time I've had items missing. Last time was a online order . Did receive a refund that time for missing item . Will try the one in town centre next time .

said food was delivered. it never was.

the driver kept putting the phone down as he couldn't find us drove off

just small drumstick pieces, for the money I was very underwhelmed

Good delivery driver. Fast and polite

GOT THE WRONG ORDER ... HOW DO YOU MESS UP A BONELESS BUCKET ... I GET A 6 PIECE DOUBLE BUCKET DELIVERED INSTEAD OF 12 BONELESS FEAST PLUS 4 EXTRA FILLETS

Fillet burger but no fries. Bargain bucket should have had 4 fries but no fries. Tried ringing but no answer. Spent 15 pounds on taxi. So have very unhappy family

Food was cold and burger bun was burnt

so much better than St Leonards, fries and gravy excellent. All leg pieces so for me not so good.

Chips were cold and not even cooked properly . All of chips . This has happened on previous orders with chips.Extremely disappointing.

delivery driver had flat tyre not his fault but no communication till he arrived

2 hours late so I picked the order up myself and once home realised loads of items missing really not happy bearing in mind I order a party bucket which is the dearest item on the menu

wings covered in feathers be aware hygiene and food care absolutely disgusting will be reporting this further 😑

Dirty horrible place I've received chicken wings covered in feathers

Delivery time changed a couple of times. Disappointed not to receive a ‘large popcorn chicken’ as per description, and only a regular/small. There was only enough to share between 2. Also, there were no dips, even though we should have received 4.

Food was good and delivered on time but both the boneless banquets were missing their popcorn chicken.

The food was as good as ever & the timely delivery was superb

2 mighty buckets for one meals 4 drum sticks not happy !!!!!!!!

disgusting food came down last night food was cold missing half of my order ruined it all chips were freezing gross place absolutely disgusting

The food was luke warm. Should have been much hotter as the restaurant delivering the food is only five minutes away. We don’t have a car so cannot collect it.

My fillet burger was missing. Tried to ring KFC - always engaged.

Missing items, no answer from restaurant to resolve

I’ve only received the kids popcorn chicken and a burger and some drinks? Missing most of the meal. Extremly angry

Forgot my sauces and popcorn chicken