Burger King in Arun

My food was over 2 hours late i had to go to burger King and get it myself as the driver who the lady at burger King said was called mario was saying that he was at the restaurant but he wasnt even there and then when i was there my orders were given

Two hours from acceptance of order - I had to leave the house for an appointment and didn’t get my food- HOWEVER, the staff at Burger King were really amazing and did their best to help

I was a little concerned if this would travel well but it arrived still hot and totally delicious. Way better than MDs. So glad I can order from here now.

Food is good would be better if they looked at the order properly and actually give the customer what they requested

It would be nice if the restaurant actually looked at the orders properly as I asked for no tomatoes but the order turned up with tomatoes

waited and waited over an hour to get food wrong AGAIN ABSOLUTE JOKE

They made the driver wait 45 mins for the food. Plus his other orders meant total time near 2hrs

enjoyed our meal delivery was quick

would be nice if the courier didn't eat our food

Great service, hot food, perfect

the food wasn't hot the burgers were overcooked and dry they sent 2 lots of chicken nuggets instead of onion rings and nuggets one of the drinks was only 3/4 full will not be ordering from there again waste of money would rather a mcdonalds

Waited nearly 2 hours from when ordered then arrived cold and instead of bacon double cheeseburger without bacon received small burger with bacon stone cold too

never deliver napkins or straws or paid for sauces, missing fries too as per

could not place order at the counter !! I was told to use self service machine, eventually I found everything but as I wanted to pay cash I had to go back to the counter to pay!! the burger bun was dry and stale burger was cold and so we're the chips

Best it made my dogs try to break the gate down to get to our

Food was ok but understaffed. Very slow service and the machine ordering is shall we say interesting

Just tried to order some lunch from the counter at burgerking rustington and was rudely told that there policy does not allow orders from the counter, iv never heard such rubbish, so I walked out and went somewhere else will not be using burgerking anymore

Great delivery very happy delivery driver

My first delivery time was 19.00 my order was delivered at 20.17 what a joke!

Amazing service and brilliant staff.

This burger king get it right everytime, everything is always given out fresh and perfectly cooked. The staff are lovely and really care about getting your order perfect and do a great job of that. Specifically wanted to give a good word about Ruby & Lauren, lovely girls who never forget my sweet chilli sauce and understand the importance of having said delectable sweet chilli sauce as it is a quintessential feminine urge. Thank you LA BK, I will continue to order. Yours truly, Sweet chilli burger queen

cold when arrived, why wasn't it put in an insulated bag??!!

The ice cream was put in the same bag as the hot food, hence the ice cream was melted & the food not very warm.

Good fast food, food was served quickly as not very busy.

Friendly and polite , food still hot . Thank you

Terrible always something missing off delivery orders, bacon, cheese, salad etc.. clearly don't think they'll get pulled up on this so just shove anything in.!

Ordered onion rings with my meal. They were cold, stodgy, and didn't seem to have any onion in. After eating 1 I asked if I could switch them for fries. Manager said no so I asked her to bin them. Seems a bit tight.

order was missing a burger and side, and there's no way to contact the restaurant!! shame because BK are usually on point

Food was awesome however they forgot the drinks and the driver told me nothing he could do as he doesn’t work for them and it’s not his problem.

Hot, fresh, on time, and everything ordered was there... take note McDonalds!

the order turned up wrong.. it wasnt even my order, I had to drive to burger King to get it sorted out, your driver is useless but at least the nice lady at burger King was very helpful

no children's meal. no small strawberry milkshake. wrong dip. extra wrong burger.

Driver delivered sealed bag with correct receipt for Double Whopper meal but only a Coke Zero bottle was inside. Driver said he receives it sealed and nothing he can do. £13 for a coke zero bottle. Burger King Rustington, what the F are you up to?

The food came quickly. Unfortunately despite the restaurant only being less than a 5 minute drive away my burger was stone cold. Ended up having to put it in the microwave, everything else was hot so makes me wonder how long my burger was sitting around for. The rest of the food was nice though.

Burgers chips and onion rings were cold drinks were warm just appalling for the money £26 down the drain!!!

missing the burger!!! got the chips and drink not the main thing!!

I don’t usually complain but this was a joke, the chips are so cold that they are hard, the onion rings too and rubbery not to mention only 3 and 1/4 the burger only one patty which should have had two!

I paid for 6 chili bites and only received 3!!!

Some of my delivery didn't arrive. They refunded cost of the food but haven't refunded the extra delivery charge/service charge I had to pay for that extra food. I'm out of pocket, how is that fair??

Service was rude. Food was OK but could taste your new flavourings on chips as they are all together. This place is filthy, table's are sticky and dirty. The floor was the same as well as food and rubbish everywhere. As for the toilets I was ore afraid of catching something in there then anywhere, it's obvious they haven't been cleaned today or in the past year. You should be ashamed of yourselves BK.

After another well known fast food burger place let me down about a month ago by cancelling an order “no Uber drivers” after an hour of waiting with 6 hungry children “only 4 mine lol” and 2 hungry adults I thought I’d try Burger King…. I’m very glad I did because this particular order was spot on, still warm and everything was there and on time. Hats off to the staff in there this Saturday night because for fast food takeaway meal it was proper decent

Food took over an hour to arrive and was cold, inedible.

Ordered at 4:30pm and got a notification at 6:30pm saying delivered at 5pm but was never even delivered wasted 2 hours waiting for food to never turn up

i ordered a BBQ bacon stacker king box meal and got a chicken burger and loaded fries but didn't get my chilli cheese bites either

Hard to tell on atmosphere as hardly go in the place for food, I usually order online and the time he gets to me is good but never get any smiles. The food... it tastes good but some reason the burgers have lost their quality, it's gone down hill where the burgers get to you smooshed like flattened and just a complete mess, the salad in it is always soggy I'm actually going to stop ordering this now it's not worth the money. Very disappointed.

Absolutely filthy inside. It's joint with subway. At least 5 people working in both shops. Only 3 customers inside. Staff standing around having a chat. Not sweeping floor or cleaning tables. Had to clean our own table

Having to order on the screen only. No thanks.

the double bacon cheese burger was solid burnt, and it didnt come with my chili cheese bites or my dorito's fries which was added. the child meal was fine.

Really not worth the money. I paid for large fries i could hold them all in my hand and still have room for 2 more portions.

Usually pretty good but on this occasion, one burger was missing and the fries were only half full. We don’t have what we’ve paid for so we have to say it’s not value for money this time. Very disappointing

placed 3 kids meals and one adults meal... was over an hour late and cold

Delivery address was wrong, despite us being regular customers. Delivery driver argued with me until I gave him the code then the food was stone cold. Annoyed to say the lease as we are really good customers.

driver was excellent. Polite and no messing around. Some drivers struggle finding the address because it's above shops, but this order came in good time and still hot.

Food was great, and was pleasantly surprised, everything was piping hot, tasted good and was fresh, chips were nicely salted and crisp, however 50 minute delivery time for something that’s a few minutes away seems a little much

Ordered a chicken royale meal and asked about the Blue Light discount. According to the Blue Light app I get 20% off. But When I checked my receipt I was only given 10% off 🙄. Food was blah as my sandwich was mostly mayonaise. Onion rings was really bland. Not going back here again.

DIRTY! Floor dirty, WC dirty, tables & chairs dirty, windows dirty. The one bin available is over flowing. The staff are scruffy and can be seen smoking out the side door by the kitchen. I live locally and I've been a few times over the years and its the same on every visit. The management clearly do not care. Every time my kids convince me to go in there I swear it will be the last.

Order never even arrived despite the actual Burger King being 10 minutes away from us. I used Just Eat as I didnt have transport and kids in tow. Marked as 'delivered' by the Just Eat driver. Absolutely fuming.

Definitely one of the best I've been to. The Aberdeen Angus burgers were nice and fat.

never arrived. tried to call burger king as no contact number for driver on app.

Large fries were more like small fries with the boxes half filled. Items missing from order.

Food took nearly an hour to arrive, two drinks missing. Large chips were only half full, and extremely cold. -10/10, awful.

fast deliver and food still quiet hot scran was lush

Ordered a whopper without cheese and arrived with double cheese and no bacon

My chili sauce was missing and my loaded fries only had cheese on and nothing else

bag was open food missing not happy

only issue was I ordered strawberry shake and got vanilla.

Considering it’s “fast” food, the delivery time was a little longer than advertised. The food was nice, but definitely not fresh, it was lukewarm, but tasted okay.

chips cold burgers luke warm feel I should get my money back

food was cold and arrived way after the time it said

not happy paid for milkshake never appeared

Fryers get turned off 2 hours before close so don’t bother if you want any chips after 8pm or to sit down as chairs get packed away 2 hours before close. Often hard to find a table not covered in someone else’s food as they don’t seem to bothered clearing tables during the day. Food is always nice tho, just let down by cleanliness and staff more interested in leaving early than serving customers.

My whole meal was inedible because it was stone cold, and while this is normal for the ice cream the burger and fries were absolutely freezing and inedible, had to throw them into the bin , so I was not able to eat and I am so disappointed.

Delivered on time and hot and exactly as ordered.

cold when arrived unfortunately, never happened before from there, saw on the map driver drove away from our home first to drop off anther delivery even tho ours was already running late.

Amazing driver amazing service

Paid for extras added and haven’t received them no cheese in burger

Everything was correct, hot, delivered on time and great. Many thanks!

Large fries box was only half full, no more than a small portion. Also ice cream was missing and no dip pot

Incompetent staff are clearly incapable of reading a screen and making sure all items on the order are bagged and ready for delivery driver!!! This is not acceptable in any way and quite frankly is awful customer service.

Food OK Toilets not hygenic and clearly hadn't been cleaned recently. Rude apathetic abrupt server who looked disgruntled that he had to look away from his phone for three seconds to actually do his job . Although the food was okay . The place was virtually empty but most of the tables covered in rubbish and floor the same . I'm glad I was just passing through thankfully will never return . I get that it's fast food and not a Michelin 5 star restaurant I didn't expect much but an absolutely dismal place with indolent hostile staff.

Food is good however the restaurant they share with Subway is so dirty, every time i've been in there there has been food all over the floor, the seats and tables are dirty and it really puts you off eating in. We always get take away because of this.

Nothing worse than cold chips and burger

I tried to order at the till asking about poster offer in their window, yet even though it’s still morning, cashier was too busy just standing there or maybe fed up interacting with customers so only sent me to the terminal which obviously can’t answer my questions to place order there… as a result I have ordered in Subway where two helpful lads were understanding their role better and not making themselves redundant in the process…

missing a burger chips and drink not very impressed

My order never arrived , they marked it as delivered. Absolutely disgusting service

my wife ordered 2 whopper meals and added in what she didn't want in the burger and was totally ignored got the burger wrong. Made changes for my son's burger was ignored again. ruined the meal.

Sloppy burgers. Food was shocking bad

It was all out the packet and cold

No complaints at all!! Very speedy service.

my order was right this time. thank you

They’ve give me wrong fries and all burgers are inedible!!!

The burger is so dry I couldn't even eat it!

Took 70 seconds from order to ready.. not that I counted. Great service!

The delivery person said they were waiting for Burger King to get items ready.

Order was changed to half and hour later and food was barley warm

I got completely the wrong order and can’t eat anything I was given as it is item we don’t like or are allergic to, and the best part is the contact number for littlehampton Burger King doesn’t work

ordered family party meal, cheese burgers were missing for the kids, beey disappointing

Ordered three meals only received one!!!!

Food was fresh and hot and delicious

sadly this time the order was wrong, but the food delivered was lovely